Motor Village Service Centre - Fiat, Alfa Romeo, Abarth, Jeep
Car repair and maintenance Motor Village Service Centre - Fiat, Alfa Romeo, Abarth, Jeep, 1&2, Southside Industrial Estate, 15 Havelock Terrace, Nine Elms, London SW8 4AH, United Kingdom:
40 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 1&2, Southside Industrial Estate, 15 Havelock Terrace, Nine Elms, London SW8 4AH, United Kingdom
Website: motorvillageuk.com
Phone number: +44 20 7399 6666
GPS coordinates
Latitude: 51.4770822Longitude: -0.1435012
Location on the map
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reviews
Michael Rountree
Great experience (my first Alfa maintenance in UK). Very professional, helpful guys (Owen and Ali). Minor repair done under warranty, car available within hours, thoroughly checked, cleaned and polished inside and out. Couldn't be happier. Many thanks
1 month ago
Mona O
I can only say that I have received the best customer service experience that I could have expected in all the three years or so that I have dealt with Clive and the rest of the team at the Fiat Service Centre Croydon motor village !!!
4 months ago
Shanmugam Edward
Great service from them, despite being very short staffed due to the pandemic. Kept up to date with the progress on my car's service and the time scales that they aimed for were met. Service manager Tim is a very nice person to work with.
4 months ago
traci novar
I have dealt with Anthony from Battersea branch and I can honestly say he is amazing. He is professional and friendly and the main reason I go there. I cannot say enough about him and honestly hope that his bosses know what a gem he is.... thanks again Anthony for your amazing service and see you next year ????????
9 months ago
terah clottey
Fantastically helpful and switched on to the point where they talked me through how to reset an electrical problem over the phone with no charge. Great service, thank you
2 months ago
Terri B
Many thanks to Anthony at the battersea branch for his top quality customer service. He went the extra mile! I really appreciate it.
6 months ago
joe marotz
It was time for my yearly service for my car and I booked it with the Jeep service in Battersea. I left my car with Anthoney/ I hope I spell the name correctly/ and everything was so quick and acurate. Anthoney is always very careful and every time before and after the service he explain to me everything that they going to do and when its done. All the documents are always filled in correct. This is my second car from Jeep and I have seen Anthoney several times with different customets while I was waiting for my car and he is always very polite. THANK YOU so much Anthoney and the Jeep team.
6 months ago
LeLe Mims
Went here needing a roof leak and MOT done. Anthony helped me from start to finish - great service. Recommend him and the garage to anyone with any Jeep issues!
9 months ago
Jitendra Thapa
I dealt with Anthony and honestly have to say that he was absolutely professional in his desire to help, his kindness and most importantly, his generosity! A diamond of a human being. He was very friendly with me during the entire time I was there for my car servicing. Whenever I need anything from the service station, upon calling, he's the one I always ask for!
7 months ago
Tangerine Dream
I haven't visited the centre for over a year ago tryeid to book a car service but didn't get a reply
3 months ago
Lakshmi GR
Very Good! I would recommend their Service..available to assist you when needed it.
Thanks a lot
7 months ago
Melanie Sopczak
Awful. Never returned numerous calls to arrange for a service. Shocking
6 months ago
Kimberly Bunting
I’m really pleased with the customer service received in my past visits. The checks are always really quick. Sometimes, it is a bit hard to get through the phone but it is understandable with the covid cut of stuff. But they always get back to you via email or call you back.
Anthony Evans has to deal with me the same day I lost my job due to Covid. I was really emotional and stressed out due to the car broken down. He was really professional. Same for Tim Barker who helped me so much to organise repairs and quotes in no time, in vary occasions he patiently took the time to discuss and explain to me details and costs. He also caught me in stressful timing for me and he was really understanding.
8 months ago
Kathleen Springer
I've been having my car serviced at Motor Village Battersea for 3 years and have received consistently excellent service - better than previously at BMW/Mercedes. Anthony has been incredibly helpful over the years and particulatly during COVID times when getting and service and an MOT wasn't stragitforward. Thank you!
8 months ago
Deepthi Lakshmi
Antony was very helpful and done everything he said he would. Used this workshop for the last three years and never had any issues at all!
9 months ago
Paper Modelling
Called the service centre and spoke to Anthony who booked me in for service the next day at short notice service done in 2 hours
Happy with the service provided by him
9 months ago
Para Bardolia
Great assistance. Anthony has been, once again, extremly professional and helpful
9 months ago
Jose Yaxon
I bought my car when their branch was Croydon. Since then my car has had a oil leak, I was advised by a mechanic to take it back because I have a 3 year warranty so they have to fix my car for free. I have been calling and leaving messages for 2 weeks now and I just keep on being redirected to different departments and giving me empty promised
7 months ago
Robbie Robinson
I didn't even get to use this branch. I am actually driving 1 hour to use another Jeep dealer as they were so much more helpful and actually come back to their client when promised. Jeep Battersea also wanted to charge me exactly double the price for a first service compared to any other Jeep dealer in the UK. No real explanation gin apart from they do a visual inspection?!?!?!?
1 month ago
Meghan Clark
Poor comunication. I have left at least 5 messages - I only want to book a service - no one answers the phone or gets back to you ever. Poor. I bought my car from Motor Village as well.
2 weeks ago
David Kutcher
Terrible service: never respond to the phone, never call back, unhelpful when you finally speak to them. No point in washing your car and being nice and polite when you go there to leave or get the car back. It’s the whole service that is terrible. Then I receive quality calls asking how they did, leave a message with a number to call and when calling it, fall into the same trap of needing to leave a message in turn that they will probably never return.
I have bought 5 cars over the past 10 years from them. This will be my last.
1 month ago
Jay Rosen
Left 3 messages over 10 days asking to book our car in for a service, never heard back. Went elsewhere
2 weeks ago
Tim Dunbar
Dealt with Anthony and Owen major service completed in 2 hours as a waiting booking and a wash and vac 10/10
2 months ago
Patrick Morris
Really helpful! Everyone went above and beyond. 100% recommend. Best experience I’ve had with Jeep to date.
2 months ago
Matt Wolfgang
Used the service here once many years ago, but I was appalled by the quality of work, the quality of service at extortionate price. So I turned to their Croydon branch and I was absolutely happy with them ever since. Sadly Croydon branch is now permanently closed and I was sent back here involuntarily for an issue under their warranty. I was hoping to see some Croydon staff transferred here, but sadly no. And I was hopping they might've improved since my last visit, sadly No, it got much worse!
They took my car in for days and never gave me any updates on progress. I had to call several times a day only got the voicemail greeting, because nobody was there to answer the calls. Once I got through they just told me no updates but promised to call back, which they did only once only to indicate the cost, and then they disappeared again. And I had to chase repeatedly.
After this visit, I'm done with Motor Village. And perhaps will sell my car and get any other brands that aren't covered my them.
Truly wish the Croydon branch wasn't closed down.
2 months ago
Kristen Clements
I have tried to book a service with them for 2 months, no one reply to phone calls, no one return phone calls either. Ridiculous business attitude, would you help them to build their business?
2 months ago
Mary Brown
Absolutely horrendous service. No return phone calls. Why did I buy another Alfa Romeo and spend £80,000.00?????
3 months ago
Samuel Jose
Called with a question that I maybe should've known the answer to, but didn't, so needed ask someone. The person I spoke to was rude and sarcastic when I called with genuine sincere questions. Spoke to me like I'm an imbecile. I was polite and thanked him for his answer. I didn't want call him out on poor manners, however I will not be using their services again. Wholly unprofessional in my opinion.
3 weeks ago
Goodlife Bullys
Fiat Service - They don't answer the phone, they don't respond to messages and after 17 days they still have my car - pathetic - don't touch this place with a barge pole
2 months ago
Kerry Batt
Absolutely awful. Extremely rude, unhelpful and appear to have no knowledge of cars or how to fix them. Completely wasted my time without even an apology. Please avoid.
2 months ago
Anthony Fucci
Constantly have their phone on voicemail I have left numerous messages and they have never return your calls!
1 month ago
Shane Griffin
Excellent customer service. Booked my Fiat 500 here for a service. They offered to pick it up from my workplace for no charge and even delivered it back once done. Nicely washed too :)
5 months ago
Dara Moss
AVOID!......Called to ask about a diagnostic, person over the phone was very unhelpful and sounded as if they could careless. When I told him this he was silent and did not apologise
4 months ago
Rose Mbah
Only Chrysler parts supplier in south London. Parts are very expensive.
2 months ago
Preethi
Courteous, professional service
9 months ago
Lisa Grabowski
Great service team
2 months ago
Gary Stacy
Friendly staff.
4 months ago
Jennifer Quinn
Absolute joke
3 weeks ago
Lola Daroca
Good
2 months ago
Richard Pollack
Really good
4 months ago
