Currys PC World Featuring Carphone Warehouse
Electronics store Currys PC World Featuring Carphone Warehouse, 1 Fosse Park S, Everard Way, Leicester LE19 1UT, United Kingdom:
220 reviews
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Address: 1 Fosse Park S, Everard Way, Leicester LE19 1UT, United Kingdom
Website: currys.co.uk
GPS coordinates
Latitude: 52.5952515Longitude: -1.1774663
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reviews
Stefan Scherperel
Product range is great, prices great, staff are in the most part great or completely miserable... Today I got miserable which is a shame when you're spending a lot of money. It just dampens the enjoyment.
2 months ago
Winter Gilley
Bob was extremely helpful and a huge asset to Currys! Just popped into store as we were struggling to find a cartridge for our printer anywhere.. but Bob saved the day - he was extremely knowledgeable and managed to find us the last cartridge in the store! Absolutely amazing :) thank you so much again for your help Bob - please make sure he gets recognition for his hard work and dedication to the company :) Merry Christmas!
10 months ago
Anton Telegin
Great store, nice lay out, helpful staff, loads of parking
3 months ago
Sharif Salehi
Did click and collect and the process was very quick and easy to use. The 'I'm here' button is a great idea and took no time at all for them to bring the item out. Was a very safe process with no need to be within 2m of the employee.
4 months ago
Rey Cardoza
We had been looking online to upgrade our TV for months.Finally one appealed to us,but it wasn't easy to put the gift card through that we had. So,we decided to visit the store in Fosse Park,Leicester. Not only were we given the chance to buy the TV we saw online,we also had our gift card accepted and free delivery included too ! The deal was sealed after closing time,but we were never pressured to leave at all.
1 month ago
Mozaee Smith
I had faulty keyboard that needed replacing as it was an essential part of my daily tasks. I have met a chap called Alan in between the door, who served me. The main store was closed due to Covid. I couldn't have asked for a nicer guy to serve me. Genuinely nice and extremely helpful. Superb customer service. Thanks Alan!
4 months ago
Stefany Castillo
Staff slow to help once you find one very knowledgeable on Items
1 month ago
Brian McNeal
I usually do not write any complaints and I am a very patient person. However, recent experience in this store in Fosse Park (Leicester), did not leave a nice impression. I really do hope that this somehow will reach store manager to sort out or at least improve "face" of the shop.
1. I have been in that shop twice (during last weekend) and today (11/12/2020). Both times in the laptop section there was sitting a young girl, which is clearly someone's from the employee's daughter or sister. Sitting by the exposition laptop and using it for her own purposes. I do not know policy of your company, but I really doubt this acceptable. I do not think it is good for shop to have staff and their friends (family members) hanging out in the place, where you try to sell products.
2. Gaming section was dirty in general. Especially in this time, you could clearly see fingerprints on the surfaces. I think products should be cleaned more often as they are now.
3. Staff lacks representative looks. Guys in shop are wearing too baggy pants (you can see their underwear even).
4. Staff is lacking technical knowledge. I can read labels of the product myself. But if I need technical advice, staff is unable to help more than it is written on your website about the products.
5. You can see that many employees are on their tablets for the personal use. If they are allowed to do that, this shouldn't be done publicly where shoppers are browsing.
6. Can someone please sort out cables under the work stations in this shop? Store, in which you are selling technology, hanging and twisted cables just look too wrong.
Positive note - good range of products, a lot of parking space...
10 months ago
Emily Jones
Could not enter. Sent request by email. Arrived, proffered agreement number and collected purchase. Quick, efficient and effortless.
2 months ago
Adam L
The Quality of Items is really good, you can't compare it to other Shops!
1 month ago
Nick Brocaglia
We had a great buy with our new TV. Getting it tomorrow Wednesday 14th. Looking forward to seeing it. The young man called Aaron was very helpful & friendly. Very understanding & we got a great deal with our 5 year insurance. Would definitely recommend going to currys fosse park 1st class & we shall be back again soon. Thank you from Katie & Sandra ???????? we have been for our fridge freezer & the man who helped us out Raj L was very helpful & friendly. We will definitely reccomend curry's to family & friends. The Know how Team were friendly & helpful too. Thank you from Katie & Sandra XX
2 months ago
ayham nasser
Good prices, fast and professional customer servive
1 month ago
steve desisto
It's like toys r us for adults! Staff are friendly, knowledgeable and attentive, not to pushy, they know when to leave you alone when your just browsing. We were looking for a Bluetooth speaker, the guy who served us told us about a better one (which was cheaper) ????
8 months ago
Geoffrey Bennett
I bought a Nintendo Switch controller set from Leicester Fosse Park store. There are no controllers in the box. Your staff are thieves. This only ever happens at that store. It didn’t even come in an envelope on the click and collect. Obviously been tampered with. I didn’t check as my kid was with me and didn’t check until Xmas day. They need to monitor all staff including management. No one can be trusted. Cannot even report till after Xmas and no doubt they will deny everything.
Frauds!
5 months ago
Christina Chaffin
Click and collect service used, arrived at the stores carpark and pulled in to a click and collect bay of my choice. Followed the instructions that are listed at the side of each bay which ultimately tells you which number in the queue you are (nice feature to stop you guessing), luckily I was the only one there at that moment. A little bit longer of a wait than I was expecting before a staff member appeared with my item, overall not a bad experience at all.
7 months ago
Alexis Roggero
Service from the door... but I must say the lady was very friendly and efficient!
2 months ago
Bucket Jackson
After an awful experience with the online service, I visited the Fosse Park store and by coincidence the person who greeted us was who I believe to be the manager. I explained the issues that my mother and I had both encountered trying to purchase a Surface Pro 7 for my son and without hesitation he was happy to make good. He asked his colleague to put the sale through at a discounted rate and she also gave us further discount as the tablet would need to posted from Leicester to London. I wish I hadn't spent so much time trying to resolve this over the phone and had visited the branch earlier. Both people I dealt with were brilliant.
10 months ago
Jimmy Birkholz
Don't bother order on line , as the last three times I've been to currys they have not got what I wanted in stock but your could get it in 3 days time through click and collect
1 month ago
Kelly Marsch
Really excellent service from Bob on the service desk. Thanks :)
1 month ago
Andrea Fillmore
Not the stores fault but St George's retail park is a nightmare. Way to busy and few wearing masks. I only did a click and collect and never left the car. Currys staff were following the rules but very few others.
5 months ago
Bob Miller
Very bad.I buy a coffee mashine is broken in guarantee and I must wait 1 month to fix it.Don't recomand it.I also buy a new fridge for 500 (new) I pay for deliver next day but they don't want to bring it in the house .For that money they should bring it in to the house.
1 month ago
Prashant Ramesh
Collection and delivery to your boot is so fast. The staff very helpful and kind. Guy helped bring TV to the car is very polite. Just I couldn't see marker collection bays or the collection point in store is not marked clearly.
9 months ago
Jacob Mitton
Both staff I spoke to were very helpful. Place has plenty of parking. Clean and stock displayed immaculately. Sorted an exchange with no problem.
8 months ago
Nick Giles
Quick efficient service when taking your money for appliances. Any problems with goods purchased thereafter are dealt with appallingly in store. contradictory statements given by staff and manager until you make your knowledge of statutory consumer rights very clear. This review only relates to the Fosse park store in Leicester
8 months ago
Celina Aranda
Okay... staff friendly parking easy not much more to say
2 months ago
Joe Offutt
Did take a fair bit of time for or click and collect order.the staff seem to be keeping spirits up watching them do the macarana was quiet fun to see.
4 months ago
Aman Malikya
An Excellent curry's, spacious and covid safe, staff are friendly and don't croud you but there are plenty if you need help. An amazing choice of products that you wouldn't know about if you shop online !, who would know that the sell cordless irons!! Exactly like a kettle but in a iron!! Love this store here
5 months ago
Chad Petersen
It was really busy the last time I went here, so it was difficult to get hold of a member of staff, but once I spoke to somebody they were really helpful and friendly
1 month ago
Jenny Brewbaker
Not enough stock and staff who didn't know enough about what they were selling
1 month ago
NOVENS BAZILE
I came in earlier on as my mum wanted a new hoover and as she struggles with mobility issues and can't do lifts, we asked someone for assistance. With no trouble at all this young woman helped us out by bringing a couple of the Shark hoovers down from the mezzanine for mum to try out. We managed to find an ideal one in the end, and we found the assistance spot on, couldn't fault them one bit. We even managed to set up an account for paying after so many months which would really help my credit rating so I'm grateful for that. Would highly recommend the store.
10 months ago
Riana Ortiz
I had a very good experience with the team at Currys. The staff were very helpful, polite and listened to what I wanted. They answered all of my questions and explained everything very well. I now know which TV I wish to buy. Thank you a great job. I will recommend to anyone who needs help and advice.
9 months ago
Cameron DePaola
Great service in Covid19 situation, order online and go drive through. Great services
5 months ago
Ellen Moreno
Looked on the website anf found what I wanted and then went in and collected what I needed and a few extra bits. We'll stocked.
5 months ago
Cynthia Lynn
Had a few weeks of problems trying to use a one for all card. Which they swiped and mysteriously the money vanished was going to put back in a couple of days they said. Eventually we gave up and settled for goods instead of our money back as we couldn't stand anymore annoying broken promises. we popped in Argos used the one for all card that had been given to my other daughter no problem and a shiny new laptop was purchased.
7 months ago
Brenden Reeves
Such I lovely shop. Staff so helpful. Always go to Currys for my tech.
6 months ago
BOBR TV
Had lots of help from a lovely lady named Jess when looking for a washing machine and fridge freezer. She was very polite and helpful, she also sorted us with some discount after we had spent well over an hour searching for items then realising they where out of stock when going to purchase. We ended up purchasing some lovely products but if it wasn’t for Jess we would have left empty handed. Excellent customer service even in trying times when people would much rather be at home with family.
8 months ago
Jason Gregg
Easy peasy.
1 month ago
Trevor Levine
Good service, friendly and helpful staff. Two items delivered on time and by great guys. Thankyou
8 months ago
Shan Marie
Currys PC Know Nothing.
There 7 day repair, which they still claim on there website, has been extended. We reported our washing machine breakdown 1/8/20. Were told, originally, no engineer visits as in Leicester. Engineer did visit, but had to order parts. After many phone calls, finally wrote off our 2year old Samsung 4/9/20, Then had to chase for egiftcard to buy replacement; arrived 11/9/20. Buyer beware!
10 months ago
Felecia evans
Not enough staff for once. Only one person at the checkout. Otherwise a positive experience. Got what I wanted.
6 months ago
Tammy Brewer
Nice helpful Staff but, No toilets available for the Customer so made my visit unpleasant.
10 months ago
Amanda Florsheim
We are still in lockdown. I ordered a small radio and went to collect today. This system for collections is poor, by any standards. Wait outside to be informed by the email, that my car number was invalid ? Then, after some investigation, that the item I came to collect and paid for, was not in stock.
Come on Currys, get you act together, if that's possible !
9 months ago
Cars Dafa
Very large well stocked site. Covid restrictions are in place but generally the site is so large there are few issues. From white goods for the home to telescopes, laptops, televisions, printers and desktops and more. Always staff on hand to assist.
8 months ago
Leah Kroeger
Bought iPhone 12 on 28th October 2020. Paid in full. No product or refund yet. Manager of store is not willing to talk. I am left to deal with thier executive who is unable to close the case so far. I really liked the store but now very frustrated ????
10 months ago
Victor Vladimirov
Why 1 star? Last time when I was there curry's pc world they employers, they didn't attended me and helped. When I was in the shop they didn't attended me because I'm black. Because I arrived 2 minutes early 1 man they attended the guy then 5 or 10 minutes later they attended me.
4 months ago
Javon jackson
Brilliant service received here when purchasing a new TV. Went out of their way to answer all questions that finally helped me to make an informed purchase.
8 months ago
Dan Dennett
I was served by Usama and Kush, they were both knowledgeable and polite. Thank you.
6 months ago
Ivan Vidyakin
IF I COULD GIVE ZERO STARS I WOULD HAVE!!!!
WHAT A DISAPPOINTMENT!!!! PROMISES PROMISES PROMISES! FAST TO TAKE CUSTOMERS MONEY AND SELL DREAMS BUT IN RETURN NO SHOW!!! 2 WEEKS IN A ROW WE WAITED AT HOME FROM 8am TO 6pm! TO INSTALL A £4K TV AND NO ONE SHOWED UP!!! WHEN PURCHASED THE TV WE SAID WE HAVE OUR OWN PERSON WHO CAN INSTALL THE TV BUT THEY SOLD DREAMS ON HOW THEY INSTALL IT????BOY HAVE I SEEN HOW THEY INSTALL IT WITH NO SHOW UP!!!! CUSTOMER SERVICE EVEN WORSE OMG WHAT TO SAY ABOUT CUSTOMER SERVICE WE CALLED THEM TWICE PUT IN A COMPLIMENT PROMISED COMPENSATION AT STORE AND ON CUSTOMER SERVICE LINE AND NOTHING CAME BACK!!! IN RETURN CUSTOMER SERVICE NO HELP AGENT SAID TWICE YOU WILL NEED TO GO INTO STORE AND SORT IT OUT...WHAT ON EARTH IS CUSTOMER SERVICE HELPLINE FOR THEN???? HAHAHA NO TRAINING BY CURRY PC WORLD THEN I GUESS!!!! NEVER AGAIN WILL I PURCHASE FROM THEM! I HAVE A VERY HIGH SOCIAL MEDIA FOLLOWING AND MY GOODNESS WILL I HAVE A NIGHTMARE OF A STORYTIME TO TELL ALL MY LOVELY FOLLOWERS NEVER TO SPEND MONEY AT CURRY PC WORLD IN RETURN FOR DISAPPOINTMENT! MY DAD HAS A LAW FIRM AND I WILL MOST DEFINITELY BE GETTING ADVICE ON HOW TO GET COMPENSATION FOR SUCH DISGUSTING SERVICE AND WASTE OF TIME!!!! NOW TO REVIEW ON TRUST PILOT!
8 months ago
FANDA ERAPRAKOSO
Great online service very helpful staff
2 months ago
Jillian Greenberg
Helpful staff and great prices. Place had all I needed and I gone out happy
8 months ago
