Motorpoint Derby
Used car dealer Motorpoint Derby, Chartwell Dr, West Meadows Industrial Estate, Derby DE21 6BZ, United Kingdom:
220 reviews
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Address: Chartwell Dr, West Meadows Industrial Estate, Derby DE21 6BZ, United Kingdom
Website: motorpoint.co.uk
Phone number: +44 1332 508638
GPS coordinates
Latitude: 52.9231863Longitude: -1.4597447
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reviews
RENGARENK KELEBEKLER
We had a very relaxed experience buying our new car. The salesperson was knowledgeable and made useful suggestions
1 week ago
Stephane Lecuyer
Purchased a car from Motorpoint Derby last month and whilst the car is brilliant and all work that needed doing was done before I collected, the salesman's tactics very nearly put me off completely. He tried and tried to sell us Return to …
3 months ago
Julia Aragon
Just bought our third car from here and had great service once again. Good value on both prices and part exchanges, no pressure selling, and we'll looked after by staff during the sales and pick up process.
We've dealt with lots of …
3 months ago
Kay Rockwell
Kristy at motopoint derby was so very helpful
4 months ago
Janie Smith
Friendly and helpful staff. Great prices and got myself a bargain that I am very happy with!
6 months ago
Joy Tsao
Customer service excellent from start to finish. James Shilton very helpful and explained everything clearly to us. Karen in collections also very helpful and friendly. Very professional service.
1 week ago
Terry Bialeschki
Just bought my new Mercedes.. Service was fantastic. Highly recommended.
3 months ago
Susan Blumel
It was a great pleasure to purchase a car from Motorpoint Derby. We were looked after by Lydia Coulton who was superb. Extremely friendly and informative. We inspected the car and it was immaculate. Took it for a test drive. Lydia provided …
4 months ago
Musa Goll
Just purchased a car from there. Tracy who dealt with the pick up process was excellent as was Kay who sold us the car.
At home, no one ever gets me a drink, at motor point I was asked constantly, hot chocolate, tea, coffee, gin and a …
9 months ago
Kiya SparkleDeep
Tracey was awesome on collection. Very helpful. Thank you all so much!
4 months ago
Ali Ateeq
This is the 4th car I have purchased from Motorpoint and the best experience ever. James was very knowledgeable, no high pressure selling....just a striaght forward sale and exchange. Lewis completed the paperwork very efficiently and I can not thank them both enough for such a pleasant experience. Well done!!
8 months ago
KD Luttrell
Ordered 2 vans . Both were covered in dents and both were miss -specified
I am awaiting my money back. Terrible!!!
2 months ago
Arielle Esch
Very professional staff . Always willing to help.
2 months ago
priyanka sahota
Good site with some stock on site. Staff very helpful and will arrange for any car you might be interested in to be moved to Derby (at a refundable cost). Parking is free but can be tight at times. Talk to the salesmen if you want, but just tell them you are looking and they should leave you be.
2 months ago
Kristine Westney
A Very pleasant experience from start to finish. I was treated with respect despite my age. When ever i had a question or query they were able to answer straight away, nothing was ever too much! Would highly recommend and defiantly use again!
1 week ago
c T
Don't trust, offered over £2k less for my part ex than any other garage, then tried to charge me to get a car moved from another site, then tried to charge for a 3 year warranty even though there was 2 years manufacturers warranty on the vehicle (that I didn't want)
2 months ago
Sahmir Chhiring
Extremely unprofessional people made me waste my whole day.
My everything was approved through emails but when i reached motor point they presented me a new invoice by adding breakdown cover of £480. When i made it change they took more 3 …
6 months ago
Amber Maddeaux
Very pleased with the car. Simon, the salesman we dealt with initially, was great: friendly, helpful and knowledgeable, without being too pushy. Lydia, who handled the collection of our car, was also very helpful and cheerful. The only …
5 months ago
Antoine Burlot
Kay Ali was charming, informed and very professional. Coffee great.
5 months ago
Mihnea Puiu
Picked up my new car today. Great service from Russ and Liam, really friendly and relaxed environment. Thanks guys.
8 months ago
Danny Skullfuker
Very pleased with the service down at motor point in derby Dan Haywood was very helpful and very professional all in all great service. All staff very nice and make you feel welcome I would recommend going in and viewing cars then calling the contact centre as they aren't so help full. But all in all great service at motor in derby.
1 week ago
Les Curtis
First time using motorpoint really good not pushy at all would go back
3 months ago
James McNett
Have purchased from here twice now. Second car I found had a fault as I drove home. This woùldn't have been picked up as only comes on after certain mileage once reset. I called the next day and explained. Straight away they said to take it …
1 week ago
William Patrick
Excellent service. My wife and I collected our second car from here today and the staff were wonderful . Jason and Dan are a credit to Motorpoint. Highly recommended.
4 months ago
Stephanie Plante
Great experience with Ollie Bunn & Lewis Gunter on collection of picking up my partners car. Would recommend and buy again!
1 week ago
Saeed Chabavi
Very nice and helpful staff but they were clearly overworked and could have done with having a few more people about. Having pre booked the car there were few problems with getting it and trading in the old one. There is plenty of choice of …
4 months ago
Grace Williams
Great, prompt and very polite experience. Mark in finance and Liam in collections were both gents. Would definately recommend.
3 months ago
Becky Ellis
An easy buying process from start to finish. We dealt primarily with Dom Hallsworth who was very friendly and attentive. We also spoke on the telephone with Lewis, who was equally professional.
3 months ago
Cameron Thacker
Not the best and not the worst. All sales people are the same, they'll tell you what you want to hear to get the sale and are never 100% honest. Just keep your guard up and never make a snap decision, always go home and sleep on any …
1 week ago
Teresa Johnson
Liam, Josh and Sunny all fantastic members of the team!! Made buying my wife's first car really easy and not scary at all!! Prices are all amazing and the cars all more than reasonable. Would highly recommend to all!!!
1 week ago
Cartin Andrei
Nice if your in the market for a car. Huge choice as well. Parking not so good in there carpark.
5 months ago
Jon Harvey
Excellent sales service, no typical pushy car sales man. Quick and prompt delivery and a quick handover also. Thank you Mahai and Oliver.
5 months ago
Alejandro Henao
Great service from Martin in sales, and Tracey in the collection team... recommend them to anyone. Thanks Tracey, you’ve made my wife very happy (for about 1 week) ????
5 months ago
Santonio White
My first visit to Motorpoint Derby, I was impressed with how well organised and efficient it was.... the staff even appear to enjoy their work!
I would certainly recommend it to others.
Thank you to James and Oliver whom were both pleasant, polite and professional. Very pleased with my purchase.
1 week ago
Redscroll Records
Love them.... Best service from Tracy and Corey. Highly recommend it.
5 months ago
Bayardo Silva
Flawless from start to finish - Zahir very professional on sales. Met Tracey in collections who went above and beyond to complete our purchase. Fantastic experience thank you Tracey
4 months ago
Tamar Garland
Jodie was excellent in helping us in a part exchange, she helped us sort out the car so it was up to the standard we wanted. It is the sixth car we’ve purchased from motorpoint and we have continuously found the staff friendly and polite. …
1 week ago
Abubakar Iqbal
As soon as I stepped onto the tarmac I was pounced on like I was being hunted! Put me off instantly considering I was seriously looking for a new vechial! , hence why I never purchased and walked away straight away! One star because I have to .
3 months ago
Yajaira Hernandez
Generally good customer service during sale.However a few minor issues which could be improved on vehicle pickup.
1 month ago
EJP
Loads of choice. Good price & staff very helpful
6 months ago
Mark Halloran
Fantastic service, smooth and hassle free. Picking the car up with the fantastic Tracey Kent was an absolute pleasure, friendly and happy lady. X thank for a joyful experience and a tasty bacon cob ????
1 week ago
Beckey Colby
All of the staff were very friendly and polite. They offered drinks and refreshments which was great and the advice about the car was very helpful. Would recommend.
5 months ago
Oscar Fuentes
Quick and easy service. Very helpful staff without the pushy sales that you get at other dealers. Car was nice and clean and in good condition on arrival. They were more than happy to arrange for a car to be driven from another location and arrived within 10 days.
5 months ago
Srbozder Srbkiller
Great professional people
9 months ago
Mike Marshall
Five stars for Kay Ali. He is an outstanding guy, helpful and pleasant.
1 week ago
Maria Laureano
Having just purchased a car from Motorpoint Derby, I would highly recommend them.
The website is excellent, as is the range of choice and the prices. All the staff I encountered were courteous and helpful but never pushy. Prices and selling …
1 week ago
Lisa Rudenko
Great service, quick and efficient hand over from Lewis Gunter
3 months ago
alexis lane
One of the best dealership and awesome staff
2 months ago
Gail Hanson
After spending just shy of 100k with motorpoint on 4 cars, Audi A3 Black edition, 320d xdrive msport, 420i xdrive msport, and today on a 420i xdrive grand coupe msport I would say Motorpoint have poor customer service.
Salesmen who sell …
1 month ago
Naved Durrni
Great team and a genuinely great selection of vehicles. Seemless transaction, sales and after sales were great. Lewis Gunter did our hand over, what a gem!
6 months ago
