Motorpoint Derby

Used car dealer Motorpoint Derby, Chartwell Dr, West Meadows Industrial Estate, Derby DE21 6BZ, United Kingdom: 220 reviews of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Motorpoint Derby
Rate: 4.4
Address: Chartwell Dr, West Meadows Industrial Estate, Derby DE21 6BZ, United Kingdom
Website: motorpoint.co.uk
Phone number: +44 1332 508638

GPS coordinates

Latitude: 52.9231863
Longitude: -1.4597447

Location on the map

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reviews

Alan Quintana
Josh, the sales representative we met, is excellent. He shows patience, good people skills and worked hard to find a car that suited our needs. The general environment felt safe and there was a decent choice of vehicles on site.
11 months ago
justin kick
Bought a new car Sunday. Picked it up Tuesday. Sales was perfect, not pushy but informative. Very happy with the service, would use again
11 months ago
Arleen Cunningham
Very helpful Robbie assisted me with what I wanted. Found it and completed a part exchange for my car. Car ready for me to pick up the next day as I am having a dash cam fitted front and back which they sell. Great service. Thank you
1 week ago
Jarod Gochee
Great service! Shame my car had sold when I got there!! So put a reserve an another car!! Been to avaiable car, cazoo and cinch, these guys are at least £2000 cheaper on most models...warranty is good too...grear customer service, would be good if they could match price!
11 months ago
Charles Pendergass
Top class service best car buying experience I’ve had looked at many different cars with lots of help from grant highly recommend
3 weeks ago
Tony Green
Very good and helpful staff. Listened to what we wanted and delivered our new car in 3 days. Great prices. Thank you. Would recomend
1 month ago
Beryl Cowlin
Friendly, professional staff and a big selection of cars to look at. Gave me a good deal on my part exchange! Russ&Grant thought about all my needs/wants when helping me decide on my shortlist and running through all figures properly so I …
5 months ago
NATE COHEN
Excellent service and choice of cars, really simple process.
1 week ago
Yoel Ase
Amazing service from callum and great car I would highly recommend going Bristol Street motors derby
2 weeks ago
Katherine Flores
Recently exchanged our car for a new one. The service we received from the team at Motorpoint Derby was spot on. Our main point of contact, Russell Stone is brilliant. He's very professional and really knows his job inside and out. You …
6 months ago
Viktoriia Dobrovolska
Fantastic experience car was prepared beautifully the whole experience was lovely Tom & Kerry were amazing thank you guys ten out of ten
1 month ago
Murray King
Purchased most of my cars from motorpoint and rarely had an issue, would've given 5 stars if not for an incident when I bought my 2nd to last car which I owned for 2 weeks and then got wrote off (not by me) at least all involved where ok, I did love that car though.
3 weeks ago
Jeremy Pinkham
Was left alone to browse with no pressure. Staff helpful and friendly. Was busy Saturday not made easy due to the time's that we are in. All questions answered with no pushing of what I didn't want. Would recommend and use with no problem.
8 months ago
Chef Aboude
don't like that the cars are all locked up
1 week ago
Stephanie Melito
Very good and helpful staff. Listened to what we wanted and delivered our new car in 3 days. Great prices. Thank you. Would recomend
2 months ago
John Cameron
We've bought 2 cars off these previously and had great cars, however as they now have extended there vision beyond less than 3 year old cars and less than 30,000 miles has gone their vehicles and service are suffering as a result. One …
4 months ago
Dave Pettigrew
This was my second time of going to Motorpoint. Within 1 day of having the car noted a fault light which had to be repaired by a local dealership. We then entered lock down so rarely drove the car. After lockdown started driving the car. I …
2 months ago
Rachel
Great selection of cars with high standards. The staff (Brian) was brilliant. He answered and go onto any concerns asap and went above and beyond throughout. Always kept into contact with any updates. Highly satisfied with the service I received and would defiantly recommend.
9 months ago
P Rosenberg
Avoid, Avoid & Avoid, after sales service is very very poor. they said they will email me the receipt but they never did. they never posted the service book. Every time I call, the person who dealt with my vehicle not available, no manager …
4 months ago
Ian Schmidt
Customer service was fine. My car however has multiple faults and has only been around 1 month in. The thermostat housing and pump has blown causing my car to have a massive coolant leak whilst driving on the motorway. Fortunately it does …
9 months ago
Brian Lyon
Harry Atkins was the salesman who dealt with my collection last week, was patient, understanding, answered any questions and went above and beyond, very hepful!
4 months ago
Al m
Disgusting place. They sold a 1.5 year old car with only 2 months service on it. The car had a lot of issues since day 1 and they refused to take any responsibility. Also the car was not cleaned before they handed over. There was only 1 key …
8 months ago
Joseph McLaughlin
Helpful friendly professional staff. Great facilities and service. I would definitely recommend them ????
11 months ago
Tammy Crone
I had the pleasure of having Lewis Gunter deal with my query about a car a purchased a year or so ago. He was very polite and attentive.
5 months ago
Debra Berry
Use them again and again and never disappoint. Fair prices to trade in. Easy service with covid in mind. Email system effective. Collection service excellent. Test drive in car now not requiring staff member to attend which is safer for covid (when I asked it's about who their insurer is that allows this). Highly recommended
3 months ago
Winston Jones
A typical Car Supermarket type of place. LOTS of cars to chose from of all shapes and sizes and plenty of staff ready and willing to help. Didn't feel pressured, staff simply wanted to help which was nice and was happy to show me around a …
2 weeks ago
Fatin Shalabi
Good selection of cars at right prices, good customer service and cars available usually same day.
6 months ago
Nicole Ashley
Very good and helpful staff. Listened to what we wanted and delivered our new car in 3 days. Great prices. Thank you. Would recomend.
7 months ago
Lesly Owens
My buying experience with Motorpoint was excellent, Danny was friendly, helpful and made it a pleasure ensuring that all went well with my purchase, collected my new car from Motorpoint Glasgow today and it was presented to a very high standard. 10 out of 10
7 months ago
Natyel Delicia
Terrible experience. Similar to other 1 star reviews listed here. 1.It started with a hard sell on a finance package which I did not want but accepted just to keep the process moving. 2. When I arrived for pickup the site records did not …
1 month ago
Lisa K
Huge choice of nearly new cars. All of the staff we encountered were friendly & courteous. No hard sell or pressure to buy. Bought a Honda CRV-very low mileage & in immaculate condition at least £1000 cheaper than the Honda dealer. Corey …
7 months ago
Risa
Hi good cars very good staff no fuss in and out with new car in 40 minutes
9 months ago
Faraz Shaikh
Excellent experience from start to finish, thanks Mark the car is awesome! Really happy with his friendly and professional service for our perfect car
3 weeks ago
Aaron Larmore
HI ALL Who are purchasing your car from Motorpoint Derby. We purchased my partners Renault capture from this place. The car was sold to us faulty with gittering coming from the engine when in first gear and dry windscreen wipes that we …
7 months ago
Ralph Wark
They know what they are doing. On the ball. Recommend. Well pleased with my sorento.
5 months ago
George L
Avoid at all cost might be a bit cheaper then main dealerships but you pay for what you get as the saying goes. These people are untrustworthy and not worth wasting your time on and especially not worthy of your hardworking money. So don’t let this company spoil your new car experience and stay away at all cost
8 months ago
Chris Hall
Well initially I had an excellent experience bending over backwards to help but on collecting my purchase nobody seemed to know what was happening (including the other 4 people waiting to collect) I eventually collected the car with the …
7 months ago
Bert G
Amazing so quick and easy to buy they even sort out insurance ,tax staff very professional, setup safe for covid 19
7 months ago
Michael Davenport
Lovely service at pick up last Friday, unfortunately my lovely new car doesnt allow google do i have spent my time learning all the other gadgets and gizmo's instead of leaving review. Dom looked after me very well and even helped me …
11 months ago
Renee Gardner
Straight forward and honest approach. Very friendly atmosphere . Staff smooth the way to exchanging your old car for a almost new low mileage car. This the third car I've brought from Motorpoint,all have been good cars. I recommend this company.
2 weeks ago
Rhonda Thomas
Pleasant buying experience and good value cars - and a nice bacon cob.
11 months ago
Kyle Winell
I travelled 160 miles to get to Derby as I had an excellent experience 4 years ago. The same was true this time. Very welcoming and helpful. Made buying a car a pleasant experience. Many thanks. Phil. (Guildford)
11 months ago
mike swan
As always great service. Shame they didn't have the car I was looking for.
9 months ago
shepherd francis
We were dealt with by Dom who was professional and helpful from start to finish even when we wanted to change some figures to find the best deal he was patient and offered his advise which we valued. Overall a great service and will definitely be visiting again when we look to purchase a second vehicle.
1 month ago
Corinne Ness
Honest advice and not pushy. Just don't give them your email address. Spam for ever.
5 months ago
Bianca Nichols
The worst company to buy a car from. My wife bought a brand new Nissan Juke in 2016 (FG16), to this day (July 2020) we've still not been given a service book. Called several times but still nothing. Constantly told that they will look into this, but still nothing.
9 months ago
Jenna Hanson
A very reliable place to buy used cars under 25000 miles at very reasonable prices compared to other dealers. Bought a 2018 model BMW from here. Very happy. No problems.
1 month ago
Betti Green
We visited the office with a car we wanted to part exchange, Adam gave us an offer for our car, we said we had a higher offer around the corner at Nissan so he agreed to match their offer, got us to pay a deposit and agreed to have the car …
5 months ago
Jessica Warrender
I have used these guys twice now and have no complaints at all. The process, service and quality of vehicles is a very high standard.
3 weeks ago
ajith kumar
Holly was most helpful and professional in sorting me out in getting the new car. Her approach was brilliant and made you feel at ease. Motorpoint showroom was clean, tidy and well organised. The staff I met were all polite and efficient. WELL DONE and thank you Holly.
2 months ago

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