Tranquility Homes
Property management company Tranquility Homes, 10 Bradgate Rd, Anstey, Leicester LE7 7AA, United Kingdom:
60 reviews
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Address: 10 Bradgate Rd, Anstey, Leicester LE7 7AA, United Kingdom
Website: tranquilityhomes.co.uk
Phone number: +44 116 235 5232
GPS coordinates
Latitude: 52.6722228Longitude: -1.1876188
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reviews
Theresa Ritchison
Rented with Tranquility Homes for over a year with my wife, and we were delighted with the quality of service we received. We moved in during the pandemic and the team afforded us the necessary flexibility, and sorted out all household issues (including electric repairs) during our tenancy in a very efficient and friendly manner. They were exceptional in the moving out process as there were delays with our next home, and again made us feel taken care of with an emergency extension. Special thanks to Liam Thorpe for giving us peace of mind during this!
We would thoroughly recommend.
1 month ago
Amy Salas
Dealt with a staff member called Liam, he was excellent! Kept me up to date and reassured me through the experience of renting. Thank you so much!
1 month ago
Charles Sawyer
I'm very pleased with their professionalism and good job! Thank you, Tranquility Homes! You are one of the best agencies!
1 month ago
donna mitchell
Liam seemed too busy. Hardly returned emails and even after i called- still no emails returned. Missed out on a prospective apartment and was told i would get another video viewing for another apartment close-by. Been 3 weeks and still waiting. Tranquility home needs to do better.
2 months ago
Ted Coladarci
Tom was brilliant!! He had the knowledge about the property and answered all the questions we had. Service was top as he kept us updated and informed from the time of arranging the view to the time of the viewing. Would recommend them for sure.
3 months ago
Edward Kelly
Really excellent service. I am moving to Leicester soon and was travelling to view flats, but unfortunately I had a few cancellations. After seeing some flats that caught my eye the evening before my trip, I contacted Tranquility Homes, who helped me to arrange to view them at a really short notice. I felt that they went out of their way to help me out and provide a great service, so thank you!
6 months ago
Shailesh Kumar
Adam from Tranquillity Homes has been fantastic with our purchase. He was always available to provide me with an update on my sale. He was prompt and efficient and I was always kept in the loop.
Adam had a very kind manner and was professional to work with, definitely made the whole process easier with someone to talk to providing you with up to date information.
It has been a pleasure working with Tranquillity homes and I wish them nothing but success for their future :)
3 months ago
Payment Accounts
Always helpful. Would highly recommend. Staff are top!
3 months ago
CRYSTAL KING
Very professional and polite staff. Fast and efficient service.
Can also be reached after office hours. Constant updates on everything giving peace of mind about processes and how things would move forward. They dealt with my request as fast as possible in a short time. The agency is highly recommended.
9 months ago
Ron Radatz
We’ve just completed our house purchase with tranquility homes and couldn’t be more pleased with the professionalism and attention we received throughout the whole process. David was brilliant from start to finish and always went above and beyond, always getting back to us with any queries straight away. I wouldn’t hesitate to use them for anything else property related in future. Massive thanks for helping us find and purchase our dream home!
8 months ago
Ian Reinicke
My experience with tranquility homes was very good. The agent that we went though called Liam was extremely helpful and friendly throughout the process. Would definitely recommend.
11 months ago
Angie Hoskins
Unfortunately I was too late to book any room at the place I wanted. But their response was amazing and all the properties are well furnished and eye catching.
1 month ago
Alaine Johnson
Extremely unprofessional and cheap. They would do anything to hold onto your deposit when you decide you want to leave. Would highly advice not to go with them.
3 months ago
Sasha Armstead
5 star service from start to finish professional staff with great customer service I really wana mention Chantelle she has been great to talk to and help me find the best room in Leicester area . Really glad that I come across tranquilty homes ????
8 months ago
Asnath Thobejane
I am honestly so impressed with the great service they provided. Tom was extremely helpful, arranged the viewing fast and kept me updated.
Definitely the best agency and will recommend it to everyone I know.
Thank you again.
4 months ago
Brad Tully
Very professional would definitely recommend to my friends and family will use again. The gentleman I meet was outstanding he is of a very high standard.
11 months ago
Bill Gravatt
Tranquility homes are a fantastic letting agent with an honest, helpful and hard-working team.
As a tenant, from my first enquiry about a property, they were so helpful, and even though that property wasn’t right, they understood my personal circumstances and worked to find me somewhere that was perfect for me, and helped me immensely along the way.
Landlords - I get the impression from talking to a couple of landlords who work with Tranquility that they are worth every penny in the quality of service they provide. They have excellent procedures in place for management.
Special mention to those I dealt with - Tom, Liam, Adam and Chantelle. They were all amazing, and when I couldn’t speak to who I spoke to last time, they seemed to really be on top of each other’s workload and files to help with any query.
10 months ago
Daniela Castro
Great response times and very accommodating in terms of viewings and timescales. The agent I dealt with (Tom) was very personable and provided an all round excellent service. Very impressed.
1 month ago
Tonie Berry
Best agents in Leicester hands down. Liam especially was very helpful but I want to thank everyone at tranquility for all your help.
10 months ago
Dayvid Brooks
Absolutely Amazing estate agents the really went above and beyond for me .. Would not fault them at all
Tanika Burke
10 months ago
Craig Cochran
Three days from initial enquiry to offer accepted. Excellent service!
11 months ago
Maxine Bruschi
Best estate agents I’ve talked to when trying to find a house, really helpful and understanding
Really recommend them!
10 months ago
Dustin Hollingsworth
Fantastic estate agents, always will to help those with there needs
9 months ago
Anthony Garza
A huge thank you to Tranqility Homes for their excellent service on selling our house in these very difficult times.
6 months ago
Alex Murphy
Nothing was too much trouble, phone calls after hours to keep us upto date, viewings organised asap, constant updates as the sale went through. They answered questions before we had even asked! Very friendly and professional, couldn’t fault their service. Very happy customer ????
1 day ago
Stacy Coonse
I was looking for a flat in Leicester and Tom Gray was extremely helpful and delivered top quality customer service. Very impressed with his professionalism and honestly. Would recommend tranquility homes to anyone looking for their next property.
2 months ago
Katie Roman
Helpful staff. Great apartment. Quick replies. Always friendly. Quick process to set up utilities. Great pricing. Catered to my needs as I have a demanding job so made the moving in so much easier. So far I can’t fault. Would recommend 100%.
2 months ago
Scott Leighton
Fantastic work by Tom and his team. Professional works with speed. Couldn't be more helpful than what I received from you guys. Very much appreciated. Shalom!!
2 months ago
wiley holmes
Dave did a great job of supporting the sale of my property as well as helping me sort out a rental property to move in to as well in a timely and professional manner.
1 month ago
Helena Holly
My experience renting from this shambles of an agency was far from pleasant. Whenever I did manage to get them to answer the phone or reply to an email they did nothing the resolve any issues I brought up which includes but wasnt limited to: spider infestations, more than I have ever seen in my life, ant colonies living literally inside the walls and silvershish living in the upstairs walls as well. However, despite never returning my calls or emails they had no problem calling me 10 minutes before someone would arrive to look at the oven, whiver they called round wasnt wearing a mask or any PPE. This happened three times because each time the agency sent the wrong engenier to the house. Also, We didn't have all the furniture that was advertised and despite being told we would receive it soon but we never did. And then the landlord tried to deduct from our deposit because there was a matress topper missing! Any company that wants to reuse matress toppers for different tennants especially in a time like this is seriously messed up. All in all, a horrible experience from a company that just wants your money and doesn't care how you are treated. DO NOT USE!!!
6 months ago
Mason Parker
Liam was fantastic in our rental process. Thx
10 months ago
Roger Williams
Tom was very helpful and a lot of fun as we managed the weirdness of viewings during the current climate, I couldn't recommend them enough :)
3 weeks ago
Matthew Whitty
Excellent response time. Friendly, knowledge, professional people.
1 month ago
Ruslan Muslimov
Had Tom doing our viewings and he was very helpful!
1 week ago
Stephen Frost
Couldn't rate them all highly enough! Tom, Adam and Jenny have been utterly superb from start to finish!! Made a stressful time alot easier and smoother than I expected.. A massive thank you to you all... Rich.G
7 months ago
ReAnne Elizabeth
Very professional, polite service and staff. Fast efficient service all round. Would highly recommend for buying, selling and renting.
3 months ago
Laura Irizarry
spoke to Jenny Wale who was very helpful and polite. brilliant work done with keeping your spirit up
5 months ago
Jason Edmunds
We have rented through Tranquillity Homes for a long time. They have been professional and helpful. Any time we have needed anything to be looked at or replaced, Jenny has been quick to act. We are very happy with the service received.
3 months ago
Doni Thompson
Tom has been an absolute pleasure to deal with, prompt responses, constant updates on everything giving peace of mind about processes and how things would move forward. I can highly recommend using Tranquility Homes for finding your place that you can call Home.
3 months ago
Lanita Moody
Absolutely fantastic service from start to finish with my house sale. Tranquillity could not have done any better. So efficient & professional. Thank you I would certainly use you again & definitely recommend you.
5 months ago
Samuel Gray
Disappointing, disrespectful, dishonest and uncommunicative. Would not recommend.
7 months ago
Debbie Tijerina
Very professional company, Tom and the team have been great and let out 4 rooms for me in 10 days.
4 months ago
Trista Bliss
Adam and David went the extra mile in helping me look for a tenant. Top men! Would highly recommend.
1 month ago
Benjamin Whitney
We rented our first place with this agency and Tom helped us out so much. He explained everything to us patiently so we fully understood what was going on. He helped us out whenever we had a little issue at the property. We got a great property at a bargain price and a lovely location. I recommend Leicestershire Lettings and Sales to anyone, especially students!
5 months ago
Donnie Holliday
My wife and myself are first time tenants and the task of finding the perfect property was quite daunting as we also have a baby on the way. Tom was our designated contact and took great care of us. Everything was explained clearly and if we weren’t sure on anything and asked any questions he was more than happy to explain in more detail. Top marks for Tom!!!!. Long story short, The wife fell in love with the house and 2 weeks later we are nearly fully moved in ( with the exception of the odd flat pack and some paint!!) Would highly recommend Leicestershire Lettings & Sales to anyone and we will be using them in the future should we move again.
1 month ago
Netta Overhulser
Fantastic service, friendly staff and very efficient. All the formal process was automated which speeded the overall move.
3 months ago
Peg Nelson
no response for 2 weeks regarding a property
11 months ago
Prateek Gupta
Very friendly and knowledgeable staff. Competitive rates. Always have the time to discuss your needs. A very personal experience where you're made to feel more than just a client. Would highly recommend.
6 months ago
Adam Cadei
Tom was extremely friendly and helpful!
2 months ago
philip ventola
Booked to view a house and the agent never turned up, or let me know they were not coming. Disappointed...
2 months ago
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