JJ Auto Parts
Auto parts store JJ Auto Parts, 70 Hume Hwy, Lansvale NSW 2166, Australia:
126 reviews
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Address: 70 Hume Hwy, Lansvale NSW 2166, Australia
Website: jjautoparts.com.au
Phone number: +61 2 9724 8000
GPS coordinates
Latitude: -33.8931175Longitude: 150.9629997
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reviews
CJ Woodworth
Very unprofessional
The way they describe and talk on the phone is just too good and promises the parts are in stock.
But once u reach in the shop its totally opposite the parts are not in stock so the frustrations just goes up
3 weeks ago
Paula Barron
It has been two years since I mentioned to Maher from JJ Auto Parts that I was going to write a good review. The engine I bought from him is still ticking along fine. It hasnt missed a beat. The mechanic that he recommended did an excellent job of installing the motor. I'm still a very happy customer.
3 months ago
Kevin Doyle
Great to deal with, Maya goes over and above to help you out!
4 weeks ago
Josh Mushero
Came in for a few parts for my wife’s car, got served by a tall fella named Nicholas. The young man had an answer to all my inquiries and made sure the part was exactly the right fit for the car. Best wrecker in Sydney with outstanding customer service. Would use again!
9 months ago
wieeueeMaria Hernandez
I ordered a part via eBay at the weekend, the part was delivered by courier at 12pm on the Monday. Amazing quick service! Unfortunately, the part was not the right one. A quick online chat later and I was assured the part would be with me the next day, which it was. Now, sometimes mistakes are made, we are all human and I except that. This company dealt with that mistake, professionally, courteously and quickly and that makes the difference! I would certainly use this company again. I should also add that the part was great value!
11 months ago
Brad Austen
Ordered a part 1pm Monday, received next day. Much cheaper than a new part, good as new, and was able to confirm part was correct using my VIN before purchase. Brilliant service, highly recommend, Thankyou!
6 months ago
Trude Traunicht
Awsome service, great communication fast delivery. Will be using again.
2 months ago
Cammie Clifton
One of the worst place to buy parts. If you make a mistake with your purchase they will charge you $20 to restock the item which is unreasonable and ridiculous. Stay away from these guys
5 months ago
CHASE BOONE
Great company to deal with, great customer service very professional.
Thanks Ray
2 months ago
Tyler Morton
$20 restock if you made the wrong purchase is ridiculous. Never buy from tgese ppl as the customer service is the worst ever.
8 months ago
Beth Portolese
great price nice item
2 months ago
Olivia Hazlewood
DAVY QUICK TO SELL YOU PARTS BEFORE CHECKING THE CONDITION OF THE ITEM.
9 months ago
Elaine Hedstrom
great place , got a great deal on a vw engine with warranty
8 months ago
Shelly Rumler
Call them ask for a part for my Subaru Forester they said yes we have the car come and get it, drove there 40 minutes and the guy at the counter said we don’t have the car ( even do the car was outside ready for parts ) I waste 1.2 hours only to be told we don’t want to sell you any part don’t know why ?? After they told me to come to the shop !! Bad place if you want to buy spare parts !!
4 months ago
Benjamin Brewer
Ok but expensive
1 month ago
Kenny Kuhner
Verry good service and quick picking.
8 months ago
Elissa Peragine
hi.
good service and cheap parts lots
plz check website and store
5 star rating plz
10 months ago
sayed hamid
helpfull staff with amazing product knowledge , plus fast response to questions
1 month ago
Ken Kimball
My son picked up a brake light from JJ a few weeks ago. He took the car in, showed the attendant the light and was given the part. All good.
When we went to replace the light a week later, we noticed it was the wrong part. No big deal I'll take it back.
As the shop front isn't open on Saturday's, i had to take a day off work today (2 weeks after the 14 day return policy) to return it.
On returning the part, the attendant advised that there will be a 25% return fee as we went over the 14 days. He also said that my son should have checked the part when he picked it up. Hello if the attendant didnt get it right, then how's my son going to know it's an incorrect part???
It's not the money that im p#ssd with, it's the principal. They got it wrong, then they charge us for their mistake. Go figure.
1 month ago
Petra Salatko
Awesome service helpfully staff
6 months ago
Laconya George
Great range of car parts and good friendly customer service
11 months ago
CookieCre
Purchased Navara tailgate , Ordered Thursday 2pm arrived in Melbourne next day with NO damage packaged perfect ready & fitted for the weekend. Very professional service 10/10. Thanks
2 months ago
Carlisle McGee
I paid 10% deposit on $1050 gearbox and when I got theŕe the price they asked was $1000 after Lee took $105 from My account. The Guy at the counter was excellent and fixed the problem. Cheers with Your maths Lee. Great place for Jap Parts though. Everyone else was great.
2 weeks ago
Russell Sizemore
Staff are friendly and helpful, the shop is clean and inviting, the part a got had a broken eletrical plug on it
2 weeks ago
Y Mac
Superb servise, good quality and product knowledge ????????
2 months ago
Jamal J
Excellent service!! $100 for a 2nd hand Holden Commodore air conditioner, it was in mint condition, saved me $900!!!
3 months ago
Thanapat Khunwipusit
Ordered a BMW 1 series guard from their eBay store to replace a wallaby damaged panel on my Mrs car. Wanted theirs as it was the same colour code as ours, looked like it came off a nice car, panel seemed straight and clean.
Explained my needs and asked for a close up pic before purchase as listing pics were grainy, this car is my Mrs pride and joy. Didn't get sent one as their warehouse is "so big" but thought I'd trust them due to their largely positive reviews.
Once the order was placed I got an email asking if I want to pay another $14 for insurance (on top of the $90 P+P already applied) although "We send out lots of goods everyday so we have great experience in wrapping and packaging. We use trusted couriers such as TNT. However, despite of our effort the items we are shipping are sometimes getting damage or lost during transit." Again thought I'd trust them and TNT. Panel arrives "wrapped" in 1 piece of cardboard with the back and front end of the panel totally open (See pics), panel covered in scratches.
So I had to get it painted anyway, could have saved a lot of time, $ and hassle by not bothering with any of this.
4 months ago
Karen Mann
Called about a mirror replacement, had paid for it and received the confirmation email in less than 5 minutes. Great product knowledge and efficient, Luke was great
1 month ago
George Maples
Best Place to buy auto parts, called them and told them about the parts, car make model etc, they called back with the price, paid with the card and parts was sent within the day, Great Job George!! Awesome!
2 months ago
Mike Powell
Shout out to Luke who has fantastic product knowledge, and a professional guy to deal with. Not your average spare parts outlet, so before you commit elsewhere check in with JJ Auto Parts first.
4 months ago
Phyllis Fairgrieve
Ordered a door for the wife's Camry through eBay. It was delivered the NEXT DAY. Very happy with this company. I'll definitely be using them in the future!!
3 months ago
Hayden Jaynes
Good selection and range of auto spare parts, and great customer service
2 months ago
MAI NGUYEN
I ordered an engine from these guys and had it sent to regional Victoria. Unfortunately due to incorrect advise from my mechanic it was the wrong one for my vehicle. JJ Auto Parts organized and returned the Engine with no problems at all giving a full refund minus freight. I will defiantly use you guys again and not hesitate to recommend your service to others. Thank you for all your help and professionalism.
Stuart Walther
10 months ago
Sharon Gaines
Very expensive
3 months ago
Bernerd Cannavan
The camera on my Mazda CX-5 was vandalised (yes, really). Mazda wanted to charge me $1100 to fit a new one.
After speaking to Very Helpful Dave on the phone, I was able to order an authentic replacement part ($90).
It arrived the same day via courier.
Fabulous service with knowledgeable, helpful staff. Highly recommended.
3 months ago
SHEEDA SAJEE
To be honest these guys are spot on! I found the part I need it (an AC fan for a European car) and part arrived very quick in Melbourne for a very good price. They give me extended warranty and part is working in excellent condition! Great customer support and great service! No hesitation to recommend JJ.
Cheers
9 months ago
Cap Beatz
$350 for manual foldable mirror of a VW. Absolute rip-off
2 months ago
Matt Post
Finally found a place that has the correct part for my car, i checked all over Australia, Got John on the phone, confirmed the part, that was on Friday, the part arrived in Brisbane on Monday, great service, great help, use these guys they know there stuff
Jim Brierley
3 months ago
megan clauson
Ordered a replacement gearbox for my BT50 from JJ Autoparts. I am in Western Australia and couldnt sight the box I had bought, so therefore trusted their word and judgement. Was delighted to see the way they packaged the gearbox and the efficiency of the transporting to the west coast. The gearbox works very well and am more than satisfied with their customer service and price.
2 months ago
Erin Drew
JJ Auto Parts were great. I needed a rear door for a Hyundai i40 wagon. Not only did they have the door in stock, it was the right colour and they freighted it to me interstate for a great price.
The staff were friendly and courteous (unlike must wreckers I dealt with) and more than happy to help me, even though I'm just a "Regular Joe".
I wouldn't hesitate to recommend JJ Auto Parts to anyone in need of parts, regardless if you're in the same state or not.
Keep up the great work!
2 weeks ago
Elizabeth Ervin
I purchased an item through ebay and received it within a few days, which is extremely unusual as I am in WA, and in the condition advertised. Great service, would definitely recommend.
1 month ago
Lori Jacobs
I recently bought a second hand door for my daughter's Camry. Very fortunately the colour of the door was a perfect match. The overall condition of the door is very good and the new door is undetectable on the car even on a close inspection. I am totally satisfied with the purchase, and the pleasant and competent service I received from the sales staff.
9 months ago
Michelle Rea
Guys were awesome.
Got a part from them to Perth for cheaper and faster than what I could get local.
Exactly what I requested and correct the first time. Great service, fast replies and easy dealing. Great to have delt with competent and switched on people (Shirley :-) ).
Thanks again.
2 weeks ago
Susan Holley
Hats off to John, Glenn and Lei the filo team of JJ autoparts. Corteous and very helpful. Recommended to all even those who don't have car! :)
5 months ago
Kim Williams
Best price and quality
1 month ago
Lucy Blair
very bad service and lazy workers to even talk to you they tell you they do not have a part till.you show them.its advertised and then tgey get it
4 months ago
Harry
These guys were great. Not only did i get the correct part i got it fast and saved $700 compared to other greedy ebay sellers. these guys mean business and i will be looking here for my used parts before i waste money elsewhere.
5 months ago
Madeleine Camacho
Great service... Needed a part and was told 2-3 days to send to Brisbane, and it arrived the next morning! Very impressed. Keep up the good work!
2 weeks ago
Max Grigorev
I wish I could rate minus 5 stars. We bought an engine for an Audi A4, with promises that it came with 6 months warranty, under investigation, we later find out that it has a cracked cylinder head, which they completely refuse to acknowledge!!! They sell engines without testing them to their trusted customers who have spent countless thousands.. Absolute disgusted with your service, such a shame you let people like Luke and Maher shame your business in this way. We have pursued this matter with Fair Trading and awaiting a response. Be very careful whom you deal with there.
2 weeks ago
Aaron Robbins
These guys are amazing, so friendly, helping and facilitate with amazing service. Keep up the good work, two thumbs up
2 weeks ago
