Diamond Auto Parts
Auto parts store Diamond Auto Parts, W6642 WI-23 Trunk, Fond du Lac, WI 54937, United States:
70 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: W6642 WI-23 Trunk, Fond du Lac, WI 54937, United States
Website: diamondap.com
Phone number: +1 920-922-7731
GPS coordinates
Latitude: 43.7842143Longitude: -88.4895850
Location on the map
Get directions
reviews
chanell galanto
Recently purchased a motor for a Buick SUV. It was the cleanest, best maintained motor my mechanic has ever seen come out of a junk yard! Thank you for a wonderful motor. It runs great!
1 month ago
Jenny Brewbaker
SOLD ME A DEFECTIVE ENGINE FOR $1500.00, WILL NOT RECOMMED THIS PLACE FOR ANY PARTS. THEY ARE UNWILLING TO HELP ME IN ANY WAY...
VERY UNHAPPY..
3 weeks ago
John Taddonio
Paid and bought a part from them. After a conversation with the salesman part was shipped out and when I received the part, it was incorrect. E-Mailed the salesman and explained to him what happened and he stated he would "make it right," then tells me the actual part was 65.00 more and he wouldn't be able to send it to me until I shipped the old one back. I decided I wasn't going to give them more money and got the part from somewhere else,, money was refunded but did not recieve money back that it costed me to ship. Will never do business with these guys again they hardly made it right and who knows if they'll ever give me back the money it costed me after they sent me the wrong part. Wish I could give them negative stars.
1 month ago
Sherry Mewbourn
Big deception ????????♂️ I call then regarding to an ABS Anti-Lock Brake pump for a 2007 Highlander Hybrid. I ask him about 6 times if he was 100% he had the one I need . He was rude with me because I ask to many times so I pay by phone and when I drive more than 2 hours I arrived to the place and they had the wrong one. Their excuse is that I gave them the wrong Engine liter and it wasn’t true, I gave them the correct one for an V6 Hybrid, however not recommend, worse time losers.
Seller name is Gabriel Argall
1 month ago
Clifton Simisky
Great service and prices were reasonable. Ordered my transmission and it showed up at my shop two days later over 300 miles away. Thanks for your help folks.
6 months ago
Beth A
They will get it if you want it yet honest enough to let you know if it would be cheaper elsewhere
1 month ago
Sonya Roney
Cars show up as available... You message them but it turns out they're not available and offered me a different car that parts won't work with mine... See the car I wanted parts from newly posted again so simply asked if it is available or not... Whoever is in charge of the messenger said "what parts do you need" when I've said multiple multiple times and even sent pictures with the parts circled... Mind you I was at work so when they finally replied I was working...I couldn't reply until a few hours later when I was done and they reply with "good luck on your auto parts search" sarcastically and snobby for not replying instantly. They then blocked me on messenger so couldn't even reply to say hey I was at work I'm now able to reply. So be warned if you have any questions you'll get some clown blocking you on Facebook messenger for their page if you don't reply instantly. Incredible.
8 months ago
Job rodriguez
I was looking for a bucket seat for my Ford Flex. I worked with Gabe from Diamond Auto Parts and he found one that was in good shape and the exact color/trim I was looking for. And the price was VERY reasonable. Gabe organized the shipping (again at a very fair price) and I received my seat 2 days later. I installed it in my vehicle and it fit perfectly. A very enjoyable customer experience. Thank you Gabe and Diamond Auto Parts!
2 weeks ago
Eddie Williams
Decent price for the differential, offered to deliver but we decided to take a drive from Milwaukee out there, and very nice people. ????
8 months ago
Sabrina Mize
Was clear with them I was to purchase a set of wheels and tires. Agreed on the price and drove over 3 hours only to be told it’s just the wheels. Absolute waste of time.
1 month ago
Paul McCarty
Good parts and Good Service!, I've been working with Nick for years, he goes above and beyond, thanks !
9 months ago
Kristian Cunningham
Thank you so much great customer service .Nick sales man take care customers very professional, thanks one more time .
9 months ago
Christina Rodriguez
Gabe was great to deal with! Everything he told me about my engine was spot on and everyone else was very helpful loading me up.
9 months ago
Yaropolk Bogolyubov
Sleezy thieves. Steal your money then block you on Facebook and block your number.
8 months ago
Doc Van
Bought a tail light for a 2008 GMC Sierra. I recieved a tail light housing & wire harness . Very pleased! Did I mention it also came with WORKING bulbs ? Will recommend to everyone I know .
2 weeks ago
Katelynn Dillard
For large items there reasonable. Small items there outrageously priced. And not willing to help you out with a simple quick pull from a vehicle that would take about ten minutes and I could pick it up while I was there said it would be at least two hours before they could get to it so I had to get it shipped. The door I got from them was supposed to be insurance grade which is the best you can get got there and it had a terrible rust stain on the whole side of the door so I had to paint it anyway. I would definitely suggest going with a different yard if you can.
3 months ago
Jason Schwab
Parts good service slow
5 months ago
sophia cosby
I was quoted a price on the phone by Gabe who says he's the owner. When they had the engine removed from the car and called for payment he told me it would be $500 more than I was quoted and that he would not keep his word from the day before. I ended up spending more money on an engine from someone else who doesn't do business like that.
8 months ago
Ichigo Kurosaki
They're always there to help
2 months ago
Paul Sablack
WAS MY PLEASURE DEALING WITH THEM AND TREATED ME VERY PROFESSIONALLY THANK YOU GABE AND STAFF
2 months ago
mausami chaudry
Big shout out to Cody of Diamond Auto Parts. I Went in on the spur of the moment for a tail light assembly for my 2013 Chrysler 200. He went and took off the part from a scrapped 2013 Chrysler that they had in the yard while I waited. I couldn't ask for better service. Excellent prices too. Definitely recommend to other people reading this review.
3 months ago
Tracy Brouillette
I have been looking for an AC control unit for my car which has proven very difficult to find. I came in and asked them if they had it. Unfortunately they didnt have it but they were more then willing to help. They had ordered it and got it in 3 days later and the price was unbelievably cheap. I was expecting to pay at least double what they sold it to me for. Best prices and best service. I will be coming here if i ever need a part again
4 months ago
Esi Abassah
They had what I needed. It works great. Nick was really nice and helpful
6 months ago
Cindy Sorensen
After talking with jim. I decided to change my previous review.. I realize some things are out of our control. The transmission are faulty from nissan. I apologize for getting upset... Hope to business with you again in the future.
2 months ago
Nitika Bansal
Good services
5 months ago
Justin Lindh
The customer service here is garbage. I called four different times to ask questions and see if they would have a part ready for me. They told me they had what I needed. The price was good, I should have been set. A few days pass by and I finally have time off work. I called at 10 in the morning and told them again what I needed. Victor said he had a 2008 r32 door in the yard, they just needed to pull it. He told me it would be ready in three hours. I live in Madison which is 1.5 hours away, so three hours is no big deal. I actually show up four hours later and guess what? They pulled a 2002 door. I asked how they could have pulled the wrong year when I called FOUR times. Victor told me it happens, with a smug attitude. At this point I'm pissed. I ask him if they have the 2008 door there at all. Victor says they have it, but it's damaged. I was lied to over the phone multiple times about this, by Victor. I wasted my day off trying to get this done and this guy couldn't care less. He basically shrugged it off, and didn't even apologize for wasting my time or money. If I could give this place 0 stars, I would. Victor, you're a douchebag.
9 months ago
Kathy Salyer
The prices were far better than their competitors or others listed on eBay. The place was clean and the service was great. I've had poor experiences at other auto recycling/salvage yards, but I would definitely go back here. Highly recommended.
7 months ago
Samantha Pepper
Diamond is a good yard. I liked when they had the self serve yard. I would find what I needed right away, and never had problems. Prices were more than reasonable, sometimes there was no charge for particular small items. Recently the yard has been closed to the public, which sucks. But that was someone who screwed it up for everyone, and insurance said to close it. Helpful people for finding parts now though
9 months ago
Dianne porter
Knowledgeable staff. I spoke with Craig this morning and was pleasantly surprised, he answered all my questions and got me the parts I needed with ease. Will definitely be getting parts here again.
9 months ago
Run Bike
Months later no solution, I purchased the correct parts elsewheres
Tired of these guys excuses.
Updated November 2019.
Ripped off and lied to
Never did receive the right parts or a refund
If I could put 0 starts I would
2 weeks ago
Eduardo Diaz
Sold me a highly questionable alternator (made a scraping noise while spinning and visibly had rust on the stator) so I immediately took it to an auto parts store to have it tested before bothering to install it. After several attempts it was found to not be working.
Took it back to Diamond Auto Parts and they first accused the parts store of deceiving me. I explained I've recently had several alternators tested at the same locations and witnessed passing results. They mentioned they'd put it back on the shelf to be sold to someone else. Super sketchy, and due to this methodology I certainly wouldn't ever buy anything from them again.
I'd say avoid if you have other options, as it seems fairly likely you'll get a part that doesn't work.
4 months ago
FIRDAUS GARMENT
Had a very positive experience with Diamond Auto - called them up about a side mirror for my Subaru. Andy clarified what I was looking for, confirming color code and model years, then confirmed that they had one in stock. We confirmed price, then I gave them the go-ahead and confirmed I could pick it up the next day. Later the same day he called me up and let me know that it was out and ready.
Upon getting there I stopped in, got the work order and walked over to the shipping area to see the Mirror. It was in great shape. It was then handed to me, after which I walked back to the front office and paid for it.
Very positive experience for me - I'll definitely keep them in mind for any further part needs.
6 months ago
Loredana Mariotto
We have been doing business with Diamond for years. If not satisfied, which is rare, they make it right. They are always on top of their game. Much appreciated! TDE of ILLINOIS
4 months ago
Mark Davis
A few weeks ago we bought a engine for a chevy trail blazer. we use to run a repair shop so we do all the work ourselves. This is a major job as you have to tear out the transmission, transfer case ,front axles, basically everything. A huge job. Got it in and it runs perfectly. Drove it about 1 week but had a antifreeze week. We got a new water pump and radiator hoses. Put those in still had a leak. We then pressure tested it and the front housing that the water pump attaches to is cracked. You need to drop the oil pan to change that. Probably about a 40 hour job. Plus transmission fluid and oil all synthetic. Basically doing the whole job over.I spoke to the manager at diamond and explained the situation. First he told me the vehicle this engine came out of wasn't even in a front end collision. Later in the conversation it was determined it was in a front end collision. Well after all this he said there was nothing they can do. They sold me Not Properly tested JUNK and would not do anything about it. I WILL NEVER BUY FROM THEM AGAIN!!!!!!!!!!
5 months ago
Stroots Life
I've worked with Andy for 10+ years. He's always taken great care of me and my used car sales & repair business. The prices are always fair and he always goes the extra mile on hard to find parts. Any warranty issues or problems have always been handled promptly and professionally.
5 months ago
omar morel
GREAT BUSINESS & AWESOME GUYS, most of the parts come with a standard 90 day parts only warranty, so if it doesn't work or it is not the correct part, they will get you the correct one or refund your money.
3 months ago
False ad
I've got emergency car trouble I need to fix now, but I have a low budget. I was referred to CRAIG, so I called him up, asked for a power steering pump they had in their system gave him my card info and ended the phone call. I got off work 2 days later to find a voicemail saying they didn't have the part and they're working on a credit to my account. Now I can't afford to buy a part elsewhere, and I'm stuck with my emergency car trouble. Oh did I mention it's Friday and my credit likely won't go back in until AT LEAST Monday?
2 weeks ago
Josh Kisner
They have many parts for later model vehicles and can get some for older cars if they make them aftermarket. You can get new headlights at a decent price as well as some Salvage ones. Although the lowest they can make an invoice out for his $45 from what I was told buy an employee. So if you're looking to spend less than that for a salvage part I guess is you'll be out of luck.
6 months ago
Marek Casimir
WILL NOT RECOMMEND. Dealt with a guy name TODD. Purchased a differential that I was told came off a 32k miles car, but the oil which was left behind in differential told a different story; not only super dirty but had metal fragments in the oil. WOULD NOT RETURN CALLS. Our ASE certified mechanic tested the item and confirmed the problem. The test took less than 10 minutes. Diamond Auto Parts NEVER TESTED THIS PART BEFORE SHIPPING. I ended up loosing over $500 (parts, testing and labor) and shipping them item back. PLEASE STAY AWAY and SAVE YOURSELF HUNDREDS OF DOLLARS UP FRONT.
9 months ago
Sariah King
Very helpful, and good prices, just ask Andy. Extension #3011
3 months ago
James Briley
This place is awful. Very rude and horrible service. Go to American. They are much more cordial and willing to help.
6 months ago
Anastasia B
A+ part was cheap. Easy install good communication
4 months ago
Shahid Aslam
They sell parts that are not working well . After I pay 200 for installation month later it is not working . Now that only like to give me another one that is not working and I need to pay another 200 + allighment and that is not how it should be . So looks like it is just not a place to visit and work with ... !
4 months ago
Rodrigo Gordon
Went to get an alternator and was told to pay for it as soon as i walked in. Weird, whatever i need it though so i payed. Told to go to the parts building where i was informed they didnt have one until next week. Okay, but i need it now so I'll get my money back and buy one somewhere else. Didn't want to return my money. Then didn't want to give me cash even though i paid with debit card, said I'd have to wait for the bank to reverse the transaction because the money "wasn't in their account yet". Well it's not in mine anymore so where is it genius? HORRIBLE CUSTOMER SERVICE! And obviously a lack of organization if the sales peoples computers say they have a part when they really don't. Wouldn't go here again if the parts were free.
4 months ago
Jesse Klinefelter
They recommend me to a parts store wo even looking for the part or asking me what type of vehicle after being recommend by them.
6 months ago
Heather Ross
very good and helpful they even borrowed me some tools I needed to get the parts I needed
2 weeks ago
HIREN MEVAWALA
spoke to craig about some mazda cx-9 seats, refused to budge on the price ($360) even though i'm driving 4 hours to get them, told them i spoke to pam's auto in minnesota and they agreed to do it for $160 less ($200), the guy made it seem like i was lying or something, he said he didnt see them available anywhere, not knowing that i have access to the same database he does, anyway I found the same seats, grade A again in detroit for $200 cash and I'm on my way. Somebody needs to teach these guys how to run a business. ( update) 3 years later and they still have the seats LOL, what a way to make money
3 months ago
Denise Ellis
i like this place to go to for parts for my car that are cheaper then my car dealer i got my car from
6 months ago
Natalie Albanese
top notch quality parts, always got the late model things im looking for a+
7 months ago
William Jones
I work here
1 month ago
1
2
