Northwood
Real estate agency Northwood, 70 St Clement's St, Cowley, Oxford OX4 1AH, United Kingdom:
39 reviews
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Address: 70 St Clement's St, Cowley, Oxford OX4 1AH, United Kingdom
Website: northwooduk.com
Phone number: +44 1865 766581
GPS coordinates
Latitude: 51.7508776Longitude: -1.2390540
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reviews
Janet Kim
It was a pleasure to work with Sonita on a transaction which involved a long chain and a complex legal issue. Her knowledge in conveyancing definitely attributed to the successful exchange in this matter. She remained professional and courteous throughout with all parties involved and I would highly recommend Sonita at Northwood Oxford when it comes to selling or buying your home. Thank you so much Sonita for your ongoing assistance. I hope to work with you again!
9 months ago
Mary Schoff
I've been using Northwood Oxford to manage my flat for the last 12 months and have had a very positive experience. Wesley has always been quick to answer any queries and deal with any issues that arise and the tenants have been very good. All in all, very happy with the service.
8 months ago
ronald abangan
Rented with Northwood for a year. Extremely helpful and responsive throughout my tenancy. Whenever I needed them they would respond to me immediately with great service. Would highly recommend!
10 months ago
Joe Fredricks
Northwood organised the renting out of my property, as well as its sale later on, in a highly professional way. Their staff was very efficient and helpful. Any questions I had were always answered very promptly. I would highly recommend their services.
11 months ago
Dwayne Foster
Been renting a room at one of their properties, don't usually reply to my emails, been waiting for ages for them to advertise my bedroom, when I call no one seems to know anything or try to look for answers
Waited a year until they fixed the bathroom lock. Also they advertised the wrong bedroom in the house and end up walking with a person for a viewing in one of my housemates bedroom while he was in there.
There's only one person in the agency that is helpful but unfortunately I don't remember the name.
9 months ago
William Smith
We were dealing with an associate who never informed us that the property we were looking into had already accepted a tenant. They lead us to believe it was still available, presumably so we could play the role as back ups. Offered to pay a holding deposit and they just told us the ways it wasn’t possible to pay rather than facilitating the transaction. Only after chasing him did we find out our property had been taken which he had been extremely reticent about, then he in a very nonchalant manner tried to move on to discuss other properties without apologising. I would actively avoid this agency unless you enjoy being treated like chumps.
5 months ago
Peter Giza
We are selling our property with Sonita at Northwood, we've been very pleased with the service. Sonita has been friendly, professional and responsive. She's always kept us up to date with information and replied quickly and helpfully to any questions we've had. Great value for money too. Thanks Northwood!
10 months ago
Matt Barnes
As someone who is in a position to buy a house I would not go with them purely on how they have treated my friends (I have a few using the same estate agents) who are renting in multiple occupancy homes and I would not go with them because of the way they are 1) coming into these homes during a pandemic with no warning whatsoever. No email ahead to confirm no one is self isolating etc. 2) They are also impacting upon the fact that some of my friends are working from home so when they come in unnanouced into the building they are disrupting work. Their behaviour is unprofessional. They seem to forget that renters could be potential buyers in the future so should treat renters with respect. Also disrupting online meetings by coming into the properties unnounced and being extremely loud is also unprofessional.
7 months ago
John Dunning
Great service - from viewing, negotiating an offer and being proactive to move the sale along in challenging circumstances! Thank you Lindsey and Cheryl
9 months ago
Josh Ryan
The team at Northwood were friendly, approachable and professional. They would always respond quickly to our reported maintenance issues, offered low fees and a fair valuation of the property, and I believe place the interests of the tenants first, which was much appreciated. I recommend for those moving to Oxford.
1 month ago
chris parker
Have been to a number of Oxford agencies and Northwood were by far the most helpful.
We were after a couples room in a hurry and Northwood provided us two really good viewings well within budget and licensed.
Ended up confirming on one of them and they even expedited the move in date.
On paperwork they were helpful and they've gone out of the way to tackle issues with the house.
One suggestion I have is that the house has a number of issues and I'd suggest they do am audit of it to see if they can tackle a load at once.
To conclude: can't fault their service, their offerings, or their troubleshooting. Would recommend and happily use again!
3 months ago
Traci
Such a bunch of great Estate agents! I'm French and had few difficulties at the beginning to find a decent room in Oxford at the best price...until I cycled to St Clements and found the Northwood agency! Very professional and sociable team, always having solutions for you and will find many properties across the city and respecting your budget. In 5 years I've been twice tenant of a room found by Northwood. Two years after my first tenancy the team was still the same and recognise me when I passed the door...meaning a good consistency of quality and passion for their job! When you're moving in, if you've got any issues they will react straight away(once I didn't have the time to change a bulb by myself in the bathroom, an agent was already there on a ladder!). Big thumb up to them!
2 months ago
Bill Hausmann
I've been hugely impressed by Northwood. I mostly dealt with Wesley, who was always very efficient and friendly, but the whole team have been excellent. They are a highly professional set up and really go the extra mile to help out. Couldn't recommend them highly enough.
11 months ago
Denish Khetan
Northwood have been efficient and helpful in managing our property. They offer a great service with little fuss.
1 month ago
Sandy K
The Oxford Northwood team were incredibly helpful, professional and efficient whilst I was in one of their properties. I 100% recommend them and found that they were superb, in particular Wesley!
1 month ago
Corey Kelliher
I cannot recommend Northwood highly enough. Having met with them and been very impressed with what they could offer, I instructed them to take full management of my property on their guaranteed rent service. They subsequently coordinated a very competitively priced, full refurbishment of the property on my behalf and I was extremely satisfied with the end result. They have been helpful and highly professional throughout in every respect and I could not be happier with the service level I have received from them as a team. Excellent agents and great value.
4 months ago
Stefan Baumgartner
Northwood Oxford have been an absolute dream to work with.
I was trying to set my property up for leasing in about 20 days, with no time off work and over the Christmas period. Once I got Northwood on board it suddenly became a feasible proposition: they helped me organise all repairs, cleaning and gardening needed to get my house in ship shape for photography. They then managed to get the 2nd people that looked at the property to become tenants, all over the Christmas / New Year period.
I could not recommend Northwood enough. One of the few times I can hand on heard say I'm unqualified-ly impressed and full of confidence in the service this team provide.
11 months ago
Mina Girgis
I am with Northwood for nearly two years. I have rent a one-bedroom flat from Northwood since 2017. I highly recommend Northwood Oxford if anyone want to rent a property at Oxford. They always response quickly whenever something need to be fixed or replaced. They charge very reasonable cleaning fee at the end of tenancy. The application fee is also quite reasonable comparing to other agencies. I want to say that I am very pleased with the service provided by Northwood. Most important, Northwood Oxford always tries its best to solve the problems by considering the benefit of the tenants, which is very rare at current “profit is all that matters” era.
5 months ago
alisha khanal
Very bad
2 weeks ago
John Chadwell
A hugely personal and efficient service with the added benefit of long term staff who build up relationships and knowledge of your portfolio of properties being marketed. Competitively priced for the service provided. Would highly recommend.
2 months ago
Hicham Sami
The very stressful process of selling our home has been relieved since switching to Northfield Oxford estate agents. After several months on the market, our previous estate agent had failed to find us a buyer, surprising as we had imagined the apartment would be quite appealing to others.
I’m delighted to say that Sonita Vyas managed to secure a sale within only four weeks of us going on the market with Northwood and this was their very first viewing.
Of all the estate agents that I have met, I rank Sonita as having the highest level of customer service. She took care to enquire about the added value, such as the location of schools, doctors and public transport. She worked with us to draw up a bespoke property plan and took care to ensure that the professional photographs used for marketing, fully captured the appeal of the property to potential buyers.
I have no hesitation in recommending Sonita to others who are planning to sell their property.
2 months ago
Serenity TV
I have rented a room with them for 5 years and my experience has been very positive. They are very professional and ready to solve any emergency that may occur in a house, such as a bulb out and a boiler failure. Also, they help you in your critical moment, such as when someone has left the keys inside the room and is not able to open the door, as it has happened to one of my house mates, and I remember that Sujaad Ahmed had had to come very late in the evening for opening the door. I rate the Northwood Oxford Agents with 5 stars
2 months ago
Jeff Moore
Many thanks for the help and good service received.
1 month ago
sekboi
I have rented through Northwood since 2016 when I relocated to Oxford. The staff have always been really helpful, professional and courteous. I would highly recommend them to anyone looking to rent a place in Oxford.
11 months ago
Kimalida Allen
I instructed Northwood Oxford to market my property for sale and the service I received was excellent. The manager Wesley King carried out a market appraisal of my property and provided a fair and accurate view of what we should market the property at. The property was marketed and an offer received in the first two weeks and the sale was completed within 12 weeks. Wesley was extremely professional throughout and provided me with regular updates on the sale process and worked hard in liaising with both myself, the buyer and the solicitors to make it as smooth and as quick as sale process as it could be. Northwood provided me with this service at a very competitive fee and I would highly recommend them to anyone who wants to sell their property with an honest and professional estate agent. 5 Star service!
5 months ago
Wally Billiet
Northwood agency, is one of the best agencies I have cooperated with, as far. The associates provide really high quality services! All paparwork were done online, really very quick and I needed to show up only to sign up the contract and pick up the keys! On the first day of my arrival, I contacted the agency with enquiry to change the bed for double. My emails were answered straight after and I received a phone call. After one hour I had a brand new bed! In addition to it, when I submitted my request to fix the door, the gentlemen showed up after couple of minutes and resolved the problem. This agency doesn't ignore tenants' needs. People who work there, are always nice and happy to help. I really recomend Northwood agencies and I will stay with them for long! Ellie
3 months ago
Dawmella Fortier
They are efficient and helpful ????
9 months ago
Harman dhaliwal
I recently purchased a property that was being sold through Northwood Oxford and I cannot speak highly enough of the experience I had during the purchase process. Wesley King the manager was very professional during the entire process, as was the Northwood team that I dealt with. I was constantly updated and he did everything he could to ensure the buying process was completed as quickly as possible. He was always available to speak to and returned my calls very promptly at all times. If I ever need to sell a property I would absolutely use Northwood and would highly recommend them to anyone that is looking to sell their home.
11 months ago
Janet Lewis
They are professional staffs, friendly and have helped me during my one year stay. They have helped resolved my issues before I left for studies abroad. I will contact them again when I come to Oxford.
11 months ago
A Chrans
Rented a property through Northwood from April to September 2017. Northwood have wonderful customer service and were attentive to all our needs. I would recommend renting through them.
7 months ago
Holly Stohler
fantastic staff, always made welcome and looked after would definitely recommend
2 months ago
Grace Firmin
Awful letting agency in my experiance. The podgy member of staff with the beard (see their cover photo????) is just plain rude and we got off on the wrong foot when he decided it was appropriate to put the phone down on me just because I asked why he felt the need to bark commands down the phone? He really, really shouldn't be customer facing, not cut for it whatsoever. Other members of staff seem a little more connected and I award them an extra star for this reason. Oh, once you've signed on the dotted line don't expect any after care. Infact, if your in a shared occupancy, they will send new tentants to move in, with no given warning! Certainly don't do much (if anything) to be desired.
2 months ago
Isa Meertens
Don't. Just don't.
8 months ago
Phillip Christensen
I rented one of their properties in Oxford for over a year. They were very helpful and considerate, with excellent customer service. I can't recommend them enough!
3 months ago
Ali Lease
Big liars
8 months ago
William Sanders
Friendly staff, been a tenant with Northwood Oxford for nearly a year. They've always resolved my issues when required. Hope to be a Northwood tenant again when I'm back in Oxford!
1 month ago
Zik Mir
Excellent customer service, reliable team, solution oriented attitude! We were really satisfied with the service!
11 months ago
Chris Nelson
Excellent!..professional & friendly staff.
5 months ago
Julie Gillis
DON'T WASTE YOUR TIME,This agency website showed a property available in mid of September after i finished viewing they tell me it will not available in September,what a shame,rubbish landlord ，after i remind them,they still do nothing about it.
3 months ago
