Priory Hospital Burgess Hill

The DBT ward has grown on me. We have more regular staff now who are absolutely lovely and the staff try to do the best for us even though they are snowed down under paperwork. The agency staff we get for extra observations are becoming more regular and this means they know us and how the ward works. We are privileged to have kitchen access and we work our way up certain levels to gain leave which is positive reinforcement. This unit does work but you do need a settling in period and I believe you should have the choice to leave at 9 months if you are ready. Christmas is coming up and the team are bending over backwards to get as many of us as possible home for it.

This is the best Hospital I've ever been in. The care is magnificent. All you have to do is engage with the wonderful staff and you will get so much out of this place.

Was there for 6 months on 1:1 some of the staff absolutely wonderful others was absolutely awful. Hated the place. Nothing to do there no therapy no help. Was very poorly and wouldn't send me to hospital.

Good kind staff best hospital I been in

Woow! This Hospital AKA Prison is the worst I've ever been to! If i could rate it 0 i would. The staff hang up on you, didn't tell any of my family that we need ID when coming to visit, the phones hardly work so how the hell are we able to stay in touch with our relatives with no verbal communication. We had to involve the care quality commission and write letters to get our relative out!. The extreme lengths of how bad this awful place is, I can't divulge as I don't want them to discover who it really is incase my family relative ever ends up back!. They are far from empathetic and it's a shame on the very small few that do care. After seeing that this same Hospital was on dispatches, makes me even more concerned & angry for the current patient's still there. Even the death rate is bad. For anyone who is reading this or have any relatives there, I would urge you to do EVERYTHING in your power to get them out as soon as possible, this CARELSSS dump is absolutely appalling!!!

I was a patient here for about a month,I was threatened,assaulted and abused by fellow patients and staff.I certainly wouldn't recommend it,unless you were looking for a fight,as I found the environment very violent.Yet the staff didn't seem that concerned especially the Director Alex and Grace the manager,who appeared to be racist towards me,because I was white.You can guess obviously what colour she was which is the opposite.Having said,I am now due to issue court proceedings for medical negligence and poor care.If possible,do not go near the place,especially when you find out they charge nearly £5k a week,whilst abusing patients.Not sure how the CQC were conned,as I noted it was all show,as I found fault with the care not given,and patients fight like pack dogs.

Very concerned about the on goings in this hospital, especially after watching the dispatches program that was on tv last night, you all better start doing your jobs properly and stop neglecting patients, shame on you all

Not enough staff completely disorganised.

Major shortage of staff

An absolute joke of an establishment

Fantastic unit, a real help....

been there,not enough staff which means nothing gets done.cock ups on the medication and small portions of food.agency staff which means not up to date.the whole place was a shambles and i think this place could do with a inspection of some sorts