University of Illinois at Chicago College of Dentistry
Dental school University of Illinois at Chicago College of Dentistry, 801 S Paulina St, Chicago, IL 60612, United States:
220 reviews
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Address: 801 S Paulina St, Chicago, IL 60612, United States
Website: dentistry.uic.edu
Phone number: +1 312-996-7555
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Latitude: 41.8709880Longitude: -87.6683630
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reviews
Mike Igoe
Wait times were short my student Care giver Zeeshan Anjum was most helpful and vary professional. Thank you Zeeshan.
3 months ago
Kristina I
Dr. James is an excellent dentist. He is very nice, follow up with each appointment, and fullfill all the request to make denture perfect. I highly recommend him to others.
4 months ago
Mohamed Diallo
You can’t call to make an appointment
I went to make appointment yesterday to find out they was close. I had pay for parking 5 dollars that was a ripoff cause I wasn’t even there for 10mins.
This place i will not recommend this place to anyone so unprofessional
2 months ago
Shannon Hopple
My husband spent over $29,000.00 for upper implants and they failed right awayits been 6 yrs and they still trying to work on his teeth . This people are not responsible? At the end he got a removable plates which had been pretty bad. In the meantime he had suffering all these and unable to eat with the plates. Now they want more money. They are blaming my husband for the failure. I think is unfair and feel bamboozled.
3 months ago
Tim Kennedy
I've been trying to set up an appointment for weeks and haven't been able to get in contact with someone. I can't leave a message because the inbox is full and have called several times in the day to see if that was the issue. Please please let me know what the issue is as I really need to set up an appointment and my options are limited. Thanks!
4 months ago
Chris Barter
My son goes for his teeth.he has ali who is great with him. Only reason i did not give 5 starts is becuse if you call you dont get a person. This needs to be fixed
3 months ago
Jerry Kuziak
My friend recommended me to go there, she said; "they did excellent work"...but the hard part is to reschedule an appointment, clerks are not available all the times, I called many times in 2 days to make another appointment and I have not been able to talk to anyone only a machine responded my calls to leave a message but it said no one is going to return your calls.I think they need to hire more receptionists to answer the phone to set up appointments or customer service, anyway I am going to try one more day to see if they are able to answer the phone .....although the service is affordable but is not for free.... :(
3 weeks ago
Nick Smith
Tried for over a week to get an appointment for my son. Called every number and dialed every extension listed and no answers, left voicemails, and multiple emails. When finally getting a call back there was no apology for the inconvenience of not being able to hear from anybody. The only thing the lady was worried about was my insurance carrier and to let me know that I was going to be charged. Also after letting her know that I needed the next available appointment she tells me the next appointment is for July 30th! Over a month away!! Horrible attitude and no concern for anything other than getting a payment from me. When trying to call back and try to get a same day appointment, once again no answers and no reply to any emails. The staff and students who work with the children when you do finally do get an appointment are great. However the phone staff and systems need to be replaced. Not good customer service at all especially when handling children's care.
3 weeks ago
Matthew Evett
They are some good professional oral surgeons at the dentist and they remove all four of my wisdom teeth out at the same time. I was under sedation anesthesia and after that there were no complication or risks and the procedure was fast .It took 45 minutes to get them all removed.
3 months ago
Jacqueline DuMont
It is virtually impossible to set an appointment over the phone. So just go down there and do it in person otherwise dont bother. Be warned they are always booked. You may can get a walk in appointment you may not. You may get one for 4 months later. The actual service is pretty spot on the prices are fair enough in comparison to other places when you are self paying. Overall i would recommend this place.
8 months ago
Emerson Bunnell
Horrible...just horrible. I was recommended to get surgery under general anesthesia for my wisdom teeth. After telling them about my complications due to ehlers danlos syndrome and potsyndrome, they decided to continue and be rough. During my recovery I got dry sockets by day 2 and was sent to the emergency room. Following that there was a piece of gauze that was left in my socket by week four and was infected. Not only that but it left permanent damage during the incubation of general anesthesia. I Remember by week 3 my throat was still on fire. Now I have 21 tonsil stones every two weeks because these people decided to ignore that I had severe sensitivities and they forced the tube in and out of my throat. What a shame because now I have to get my tonsils removed which is another procedure that could be potentially dangerous for me. I tend to get infections with every surgery I get and healing time is always triple the time. I am on month 3 and my wisdom teeth still have not closed because of my illnesses. Now I have to go back and do another surgery in a month because these people decided to ignore my warning and all the medical evidence and instructions that I had told him to do. Shame on this Dentistry. They should be sued
6 months ago
Linda S
Student do not write back right away when he does i ask for appt he doesnt respond and i would have to keep texting dont know whats going on unprofessional nice person dont remember certain info in the beginning dont answer phones.
3 weeks ago
Brian Bruno
Im in so much pain and I need a root canal and I can never ever ever reach them! Do anybody ever be by the phone !?
3 weeks ago
Austen Iglehart
I am undergoing extensive oral reconstruction and believe me it is not fun! BUT So far from the receptionists to the professors I am Thrilled. Every one has been kind, caring, and knowledgeable. Now for Dr. Dianna Cuesta, She is very skilled, compassionate, thorough, meticulous, and mostly, in this career for the joy of helping people regain their confidence through a wonderful pain free smile. I could tell by her enthusiasm when she showed me my smile in a mirror after finishing 2 long grueling days placing my provisionals. I still have a ways to go but I honestly could not be happier with the care I am receiving and super excited for the outcome!
6 months ago
Anindita Ghosh
Impossible to leave a message on the Endodontics clinic line. Tried for many days to get in touch with the dentist who was supposed to do my procedure and was unable to. They do not dispose of messages to clear their line so there is no room to leave a new voicemail. It was very important that I be able to contact the dentist who was doing my procedure. Finally, in desperation, I canceled it. Now I must start all over again, if and when I can ever get through. Meanwhile, I have a tooth with a hole in it that isn't being attended to. I have a feeling that I will end up having to go over there to get things clarified, which is inefficient and annoying.
Now, two years later, the tooth crumbled and became abscessed. I'm having it pulled on Friday at NorthShore Hospital's dental clinic. The abscess has been extremely painful and costly, and now I will have a hole where I should have had a crown. Dentistry in Chicago sucks.
2 months ago
Matthew Downing
I Have Been a Patient at UIC Dental for
Several yrs. now; I am frequently receiving Compliments from others about "How Great My Teeth Look".
I owe it to the Various Hard Working
Student Dentist that have "Assisted" me
In my Journey to Better Dental Health.
Each New Year you may get a New Stu. Dr. - Currently my Dr's Name is Mrs. Baski- She is New to me. However, I feel
that she is a Very Good Dentist, Thorough and Compassionate.
6 months ago
Kimberly Clark
I am very glad that I was able to become a patient at the UIC College of Dentistry and I am very satisfied with the service and professionalism of the doctors, the students and staff there. They have not only helped with my dental needs they also helped me tremendously with other medical conditions I have, such as TMJ disorder. There are very understanding Thank you very much
5 months ago
Cryptic Ash
It's hit or miss they in my experience. Like a gamble and the appointments are ridiculous. You'll go in 10 times for something that would be 1-2 visits with your regular dentist. My advice would be that you should only come here as a last result resort OR only option. If you have any other options even paying out of pocket or financing DO THAT.
8 months ago
Bogdan Sydorov
Are you guys going to be opened in everything all may
6 months ago
Jamison Meyer
Dentist Betty is professional kind and has given me excellent dental care. I am fortunate to have gotten her as my dentist. 5 stars. Rita ingp
5 months ago
Peter Lehmann
Great experience and results, 5 stars, takes longer than a regular practice would, but costs less. Betti Shahin is a great dentist.
6 months ago
Adey Ouellette
The staff is amazing and makes you feel welcomed. I recommend this location. I refer you to my dentist named Deana :)
8 months ago
Chill PHD
I went for a tooth that needed to be abstracted! I was there all day since 8:45 a.m. long story short they gave me and appointment to see oral surgeon at 2:00 p.m after being there all day and afternoon around 4:00 they didn’t absolutely take care of me ! They left me with pain I’ve been experiencing for 4 days because the lady wanted to talk to my doctor because of some medicine I was taking ! The doctor ok the procedure but they wanted to have me take a paper to have my doctor fill out and come back ! I was very disappointed and very upset to waist all day & Money two times for parking lot & on top of it left with pain !!! Very unprofessional & very inconsiderate with patients pain! I was very upset mind you I was there 3 months ago with the same medication and it was no problem now all of the sudden it was ! The doctor was a older woman with long gray hair and very rude !!!!!!They ask 1,00 questions when they have notes in front of there face ! When people are in pain & haven’t slept well in 4 days shouldn’t be asking stupid questions! The notes are in there face they need to stop being lazy! It took 3 days to get an appointment very disappointed
4 months ago
Jacky Jackson
Just started as a patient. So far very happy. They are exceptionally thorough and I'm feeling I'm in very good hands.
3 weeks ago
rob nobles
Is doesn't make sense that you can't call to speak with anyone regarding care. If I could give 0 stars they wouldn't have it! Get better phone system or hire more ppl to answer the damn phone! I have over 10 calls this morning alone for my child and not once did anyone answer! I will no longer bring my child here because you shouldn't have to jump through hoops for an appt or to speak with someone! Fkn terrible! Also, I've called previously months ago and left messages and no one has called back yet! But they have the nerve to send Bill's that I wasn't responsible for. Called billing and guess what? They answered! All about the coins never quality service. Spoke with someone and was not even responsible for the bill. Asked to make appt and was transferred and guess what? No fkn answer!
5 months ago
K G
I've tried calling every single day for weeks and left messages, the email isn't monitored and my insurance won't cover anywhere else. This is a joke to even try and make an appointment!
6 months ago
Matthew Carter
I went elsewhere. This place is a joke when it comes to customer service. They need to fire every single one of the ladies and/or men that are responsible for answering phone calls, returning voice messages left by customers, emails, and scheduling appointments. I would give this place a negative -10 stars because they owe me my time and money spent. Unbelievable!
4 months ago
Toni B
This place is so Great!. They are very thorough, and supportive. From beginning to end the staff as well as the students were very nice.
6 months ago
Denny Marshall
I really happy for the tooth and gum treatments with my beautiful friend Betti, she's very nice and detail to do for my tooth and she's helpful, great job and of course I would give her more then 5 stars ✨❤️❤️❤️❤️❤️????
4 months ago
adolf hitler
I called to make an appointment and the girl answered the phone not saying hello just " What is the patients name" and I'm just like hello? And that I am in desperate need for my wisdom teeth to be extracted and I told them that my dentist is faxing them my referral as we speak and they said they don't have any openings until August so they will call me when they get the referral to make the appointment but didn't even ask for my name or phone number..
4 months ago
Sam Warring
Thanks to Betty for doing such a great job on my little girl. Very professional, nice, and super informative on every procedure she did.
4 months ago
Olen Henderson
For years, I had heard good things about the College of Dentistry at UIC. Now, I can clearly see why I was hearing those good things. This program is awesome. The Dental teaching program is highly organized and represented well by students who appear eager and knowledgeable in their efforts to serve the public while continuing their education. The student I had was Mona Sawwan, and she was personable, patient, caring, and smart. She immediately made me feel that I was in the best of hands. I was also very impressed with the instructors who calmly went from student to student relaying their expertise and superior knowledge with smiles, never showing impatience or anger with the avidity of their students. This is a program that gives promise to all the future dentist under its wing. I applaud UIC's College of Dentistry.
4 months ago
Raphael Gassies
It’s impossible to reach them through the phone. I already have an appointment there but I just need to know the date of when it is? Does anyone know there email?
3 months ago
stephane marzabal
My dentist and myself have sent numerous emails and attempted to make phone call after phone call to set up an appointment. I had a dental emergency where my wisdom tooth cracked open and became infected. The lack of urgency from this facility is insane! Now, 4 months later, the pain and inability to eat without feeling a stabbing sensation in my mouth is horrible. I am a full grown man and I cry from the pain. A few days back I finally got through and managed to make an appointment. However, as I sit here today I now see why the are in such turmoil. Poor organization and time management. Workers run around ignorantly looking for their patient. The front desk receptionist is more interested in her phone and is offended when a patient asks for help or clarification. In addition, she puts her office voicemail on speaker, so others in the waiting room are able hear sensitive patient information.... HIPPA PRIVACY VIOLATION!! In brief, I can only make one recommendation... CLOSE!!!!
If UIC's College of Dentistry is a reflection of the rest of the University's professionalism.... I am glad I decided to attend Loyola University. This establishment is a joke!
8 months ago
Irina Meshkova
Betti Shahin was amazing. She worked diligently to ensure that I received service, after an extensive process and wait. She made sure that I received dental care. She and the supervising Dentist, Dr. Afshari provided great service. Thank you!
9 months ago
Anna Rebekah
I called the U I C Dentist on 01/13/2016 to see if I could reschedule an appointment for my son, a Hispanic woman returned my call back on 01/14/2016 about 11:05 am, as we were talking I could barely understand her as we'll as I don't think should could really understand me due to her not learning proper English and I never took Spanish, but due to me being born and raised in the United States of America, why would I need to learn Spanish? This Hispanic woman had the audacity to hang up in my face because she's to lazy to do the job that she's being paid to do, when will this change, are they even trying to deal with the poor customer service at this dental clinic? U.I.C. Pediatric Dental School Customer Service is horrible, it makes know since at all, the sad part about all of this is that know one will do anything to change their snotty ways.
7 months ago
Glenn Gottfried
Great experience , very efficient and very knowledgeable . They take their time to make sure the job at hand is done right .
6 months ago
Winter Gilley
horrible horrible horrible! I have been trying to get in touch with pediatrics for 4 MONTHS and there is NEVER EVER anyone there to answer my phone call. my son was referred here and I can't even make an appointment . worst customer service ever
3 weeks ago
Sergey Lazarev
I can’t make an appointment or reschedule they never answer the phone just ridiculous and unprofessional
3 months ago
Mirta Arroyo
I cannot comment on the dental service here, because I have not been able to reach anyone. I have been calling the urgent care department since 8am (it is now 12’ noon), to no avail. Disappointing.
4 months ago
Dawn Danielski
Dr Betti Shahi was wonderful, from start to finish. She was very therapeutic to me, she explained the process whereabouts I understood from start to finish. My dentures turned out great, I’m so pleased and happy to smile again. Dr Afshari I am so grateful for the wonderful work you’ve done and the referral to Dr Shahi, thanks for the both of you.
????❤️????
5 months ago
Cynthia Boudreau
Don't go to the UIC dentist program for anything but braces that school isn't running smoothly at all they tell you 1 thing on the phone another when you get there and then they'll charge you like 300 before even cleaning your teeth and that doesn't include travel costs you can tell them that you don't have a lot of money but they won't try to help you out then when you do get your teeth clean they tell you not to close your mouth when you feel like your drowning to swallow the water that's in your mouth and they're hard on your teeth and on you and won't give you your records even though you've called repeatedly about it. Don't go don't do it I talked to a manager that said this is the way we do it here and that they were going to charge me more money when they agreed to a certain price in the beginning. Just don't go there.
3 weeks ago
Proud Deplorable
I'd give zero stars if I could. I was referred to UIC to address my baby's "baby bottle caries" because they accept my insurance. I was warned by the dental office that it's very hard to get an appointment because they don't answer the phone. She was not lying. I called over and over again, and emailed. No response. I found a pediatric dentistry that will see my son thankfully.
5 months ago
Yves Champagne
It can take well over a year for an appt. Luckily, I was seen alot sooner. The student I have is very thorough, so professional and as nice as ever!! It would cost a fortune otherwise. I've
8 months ago
Sedina Harper
I have been having a wonderful experience at UIC Denistry. My student Tanvi has been very knowledgeable with my treatment and what it will entail. I look forward to having a clean bill of health with my teeth and oral wellness. Have patience and you will have a great smile.
5 months ago
Jimmy Brewer
My experiences has been great. Tasami is an excellent dentist and has a great future in dentistry.
3 weeks ago
Shanitia Artis
Cant set up appointment through phone. Perhaps lacking workers?
4 months ago
Doc Bishop
I love this place. And my dentist Dr Arti is the best!!
5 months ago
Julie Bassett
Horrible experience at this facility. The student dentist are horrible and very unprofessional and one of them called me his "Brother" I'm not your brother your a doctor so act like one. The people here are very arrogant and have no respect towards other people. Will make horrible dentist in the future.
10 months ago
David Weakley
I had a great experience here at the college of dentistry at the UIC. My student dentist was very nice and polite to me, her name was Tasami she put my 3 crowns in did a great job, I would most definitely recommend this college of dentistry to my friends and family.
4 months ago
