Halfords - Uckfield
Auto parts store Halfords - Uckfield, Bellfarm Ln, Bellbrook Industrial Estate, Uckfield TN22 1QL, United Kingdom:
158 reviews
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Address: Bellfarm Ln, Bellbrook Industrial Estate, Uckfield TN22 1QL, United Kingdom
Website: halfords.com
Phone number: +44 1825 749684
GPS coordinates
Latitude: 50.9692181Longitude: 0.0930146
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reviews
harman harman
Product boxes broken. Staff unfriendly/unhelpful. We just wanted to buy a dashcam and get it wired in to the fuse box. They wanted to charge more money for fitting which included inserting the SD card?! The staff were rude and condescending. Don't go here unless you're buying car mats. That's all they do right.
5 months ago
Empire Textbooks
During a recent visit to Halfords in Uckfield I was assisted and knowledgedly advised regarding my purchase without immediately upon arrival and was on my way with my purchase in 'no time'! What's not to like? I'll be back!
1 month ago
Bill Reckley
I have been a happy customer over several years, needing bits and bobs for car and bicycles, but today I was delighted with the help! I lost my card after paying for ir my items only to discover the loss at the next shop. Staff kept it safe for me, a big relief and a big thank you to all!
4 months ago
Isaac W
Excellent service from beginning to end
4 months ago
Jason Boon
The staff here are amazing. There is a grey haired chap who is incredible at customer service. Nothing is too much trouble. My son and I had an issue with his little bike recently and he was fantastic!
3 months ago
mohammad imam
Great products
1 month ago
James Copen
After visiting Uckfield Halfords earlier this week needing a battery replacement I was served by a extremely helpful chap called Steve with excellent knowledge . After fitting the battery he also checked my oil and windscreen fluid . As a lady with limited knowledge of cars I am always afraid you will be exploited sold what you don’t need . Not a chance here at Uckfield Halford
Thank you steve I will defiantly be back if needed
3 weeks ago
Kenny Flores
Excellent customer service from Sophie earlier today. We had bought a car seat a month ago from Halfords for an impending arrival and wasn't entirely sure if it was suitable.
Sophie was genuinely outstanding in terms of understanding our concerns as first time parents and explained what we should be looking for and aware of. Even went as far as taking a look at how our current car seat was installed to make sure it was safe and done correctly.
Highly positive experience!
2 months ago
Pramod Vishwakarma
Staff very helpful and informative
6 months ago
MIssP Dallas
Great store, good stock and staff cant do enough to get you what you need in a timely fashion
11 months ago
Starr Kennedy
Visited this store 3 or 4 times in last 2 weeks collecting 1 ladies mountain plus other items the staff were so helpful especially Steve who was so helpful on each occasion.
1 month ago
Domenic Quarato
Great service from Sophie and her team earlier today. Mt windscreen had a stone chip which needed repairing sooner rather than later. They managed to fit in both the assessment and repair without the need for an appointment. One of the team then wiped down my windscreen with a product which gave it a just-off-the-forecourt finish. Sophie and her team really did go the extra mile. Cheers guys!
2 months ago
ray ro
Old school local service from a chain
Ask for Steve
5 months ago
Donald Tilbury
Steve was helpful and friendly very happy with the service would definitely visit the store again and recommend to others!
2 months ago
Rachel Hadaway
Great customer service from Steve ⭐️
11 months ago
Kiley Norris
Horrendous, do not let them work on your bike. Massive bill and bike is in a worse state then I left it. Lost bike for three weeks.
10 months ago
Michael Nelson
Steve who served me was really helpful and gave me some good advice on what I was buying. Very friendly shop.
2 months ago
Mahesh Rathi
Very good advice and service.
4 months ago
Elizabeth Wood
Just had a new battery and bulb fitted by Dan and service and advice was excellent.II don't know much about cars and Dan really help sort out all my car issues in 20 minutes. Fantastic, thanks.
6 months ago
Jessica Todryk
Great. Got what I needed
11 months ago
Brent Stephenson
Went in yesterday to have a dash cam fitted, had already made an appointment. Person who served me didn't really believe I had already paid for the fitting & price included SD card, couldn't be bothered to show me how to use it, based on this experience would never go back. Very disappointed.
Normally good try & get Steve to serve you if possible.
2 months ago
Rami Hijazi
Great service and so happy to help the customers
1 month ago
Jillian Beyer
Really helpful staff.
10 months ago
Rachel Fincham
Very good
6 months ago
Willie B
Very helpful and informative
9 months ago
William Gatchell
So helpful
8 months ago
Suri Rabinowitz
Good friendly service and staff. Very efficient.
1 month ago
Ayesha Qureshi
Always been quick when I have been in there. Bikes available when other places were out of stock.
9 months ago
Julie Slopko
Excellent service
10 months ago
Xiaokai Cui
Bought Yuasa motorcycle battery 16 mths ago, it failed last week with no warning. Took it back to Uckfield branch, they tested it and confirmed it was faulty. Told me only had 1yr warranty. They admitted they are not as good as they used to be! Nothing more they could do. Rang headoffice no help either said they would email me a 10% discount voucher I haven't had it.
Rang Yuasa, they said they only warranty their batteries for 1yr so they don't have to deal with the warranty claims. So they obviously are not confident that their batteries are going to last more than a year. I will no longer buy a Yuasa battery.
1 month ago
Thiago Ferreira
Took ages to get served even though I had an appointment and got a £100 parking fine for staying an hour even though it was being serviced the whole time so wasn't my fault.
1 week ago
Benjamin Jamer
Very good thanks
11 months ago
veronica Arguijo
excellent service
8 months ago
Mugen
I'd like to congratulate them on their discovery of wormholes, as that's where my click and collect order seems to have gone. I got a call to say that it had arrived, but when I went to collect it, they couldn't find it. Nor the following day. They didn't call back when they said they would. They offered to order it again after I rang to chase them, but it would arrive after I've gone on holiday, which is why I ordered it earlier. Very disappointed and will never use them again, especially after having to spend 3x as much on a courier to get it from somewhere else.
4 months ago
Arina Fedorenko
Thank you for replacing the lights and back wiper on my Peugeot 206 - top marks for speed and efficiency - well done team. :-)
3 months ago
steve vanarsdale
Staff issues at the till or when waiting at the till. The staff couldn't be more obnoxious. And how do they ALWAYS NOT SEEING YOU....DESPITE BEING THERE IN THEIR FACES!!!! Beat me every time!!!
5 months ago
Joel Wasserman
Frequently woefully understaffed. On a recent visit there appeared to be one person to look after the entrie shop, including tills. Cycle srvice department quite helpful if you can find someone.
4 months ago
Seth Sypniak
Really good customer service... Thanks and well done.
5 months ago
Eddie Shieh
Loved the bike we bought for my son, didn't like the £100 parking fine we got while waiting for the bike to be set up. Never noticed that the carpark had a 90 minute limit on it, would have been nice if the staff had flagged that up when they said "we can sort it while you wait". I wonder how many others have been caught out by the clandestine landlord trap. Not Happy!
4 months ago
May Trini
Staff don't seem that willing to help, will point you to an isle where an item might be, they don't really know. Could do a lot better with little effort
5 months ago
Amanda MacPherson
Good service
11 months ago
Mark Harris
So bad we wanted a roof rack for 3 bikes. So the first rack they said will fit , nope didn't fit so they said the other rear mounted one would fit but it cost £25 more of course. We left for another 30 min and yet again it didn't fit so they said the roof mounted one would fit this time £100 more they gave us everything we needed or so we thought. We took it home to fit our self but of course it didn't because they didn't give us or tell us we needed a different fitting point for my car. We then went back and they looked and said ah yes you need a fitting point that's was another £40 . After waiting for it to come in stock we went a got it and then after a hour of fitting the rear bar they assured us would fit then was too big so we have to go back again and get another one of the right size no doubt it will cost more. So we are very very disappointed in the service if you can even call it that and the total lack of expertise.
10 months ago
Eunice Lee
The staff and Manager are very helpful. The Manager helped us with an issue due to Christmas, and was very professional.
2 months ago
William Hearne
Standard really. The younger members of staff are very friendly and helpful.
5 months ago
Braden Chick
A really good place for stuff like bikes. They offer you really good advice and they help you find the right thing for you.
5 months ago
Mickey Mishra
I've used the Uckfield branch of Halfords for several years and they've always been excellent. There a chap called Steve there who is so helpful and is the best ambassador any company could have. Today must have been his day off as I received the very worst of customer care, so much so I walked out. I went in to buy some lights for my bike and spent about 10 minutes looking as the stock. The assistant who was leaning on the countet talking into a radion headset saw me but didnt acknowledge me or make any effort to enquire if I needed help. There was no one else at that end of the shop. After several minutes I decided that help wasn't forthcoming and headed for the exit. On the way I saw something I needed so picked it up and headed for the till. I stood there 7 minutes before an assistant appeared. He'd been talking to the only other customer in the shop. He walked to the till, no eye contact with me, no smile, no " sorry to keep you waiting" , so I said " about time too!" . He still said nothing, grabbed the item from me and scanned it. I just looks at him and he eventually made eye contact and told me not to be rude. At this point I walked out . If anyone from Halfords takes the trouble to read this I'd like to hear what you have to say.
1 week ago
Jerome Thomas
I went into my Uckfield branch and was greeted and helped by Steve. This guy is brilliant and so helpfull. I always look for him. Thankyou Steve and halfords
2 weeks ago
Sarmista Sen
Not impressed
10 months ago
Joi Taylor
Staff were very attentive and polite.
4 months ago
Susie McGowan
They have car accessories, camping products and car stereos, cameras and bicycle products too. Staff are mostly helpful and there is a good choice of products.
6 months ago
