MOCA - Modern Cannabis Dispensary (Logan Square)
Cannabis store MOCA - Modern Cannabis Dispensary (Logan Square), 2847 W Fullerton Ave, Chicago, IL 60647, United States:
220 reviews
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Address: 2847 W Fullerton Ave, Chicago, IL 60647, United States
Website: moderncann.com
Phone number: +1 773-722-6622
GPS coordinates
Latitude: 41.9246128Longitude: -87.6992819
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reviews
John Achilli
This place is so hit or miss. The location is spacious and conveniently located but, the wait times can be absolutely ridiculous, even if you preorder. Not always the most knowledgeable or helpful staff. Seems to be continuous issues with them honoring their “specials” that you get text alerts for - especially if they’re “too busy.”
All in all, if you’re new to dispensaries and may need some recommendations/assistance, I would suggest elsewhere.
4 weeks ago
Manish Khatri
The only thing I liked about this place is the fact that their prices already include state taxes etc. Apart from that, l waited for over 4 hours even though I had a schedule time to collect. I wouldn’t go back to be honest. They have a lot of work to do to improve this place. On the bright side, the walls inside have some nice art work.
3 weeks ago
Susan Bolcuc
Love this place. They have a wonderful selection as well as a staff that are friendly and educated. I had a problem with a pen. Customer support had it resolved in less than a minute. The Logan location is a bit rough, coming from the rec side it seems as if I am checking in to jail. There is some wonderful art that takes that feeling away as you walk luckily. The medical side I have never waited longer than 2 minutes to enter. Don’t know of any other dispensary I would rather go.
4 months ago
Thomas Kenney
Never going here again!
I didn't get the chance to shop here because the employees don't seem to be on the same page about when they close. Per instructions on the website, I made contact with the store before my first visit to establish when exactly I could walk in as a recreational customer (because for some reason, there are no set hours for recreational walk-ins). I confirmed with a representative through their little chat box that I could come in that day before 8:15pm. I spent a half hour trying to park, paid for parking, and was denied entry at 7:40pm. Dude at the front door said recreational walk in closes at 7:30pm. I insisted that AS THEIR WEBSITE INSTRUCTS, I'd inquired ahead and was told I could come in. Dude went inside, spoke with another man, says they're closed. I got back in my car, tried to reach out through the website chat, only to find it was closed too. Their website says they close at 8:30pm. I still don't know when they actually close.
Though, incidentally, I guess it worked out for the best. I went right down the street to Smoke Post, was greeted very warmly, given excellent customer service, learned a lot about the products I was interested in, and was treated to several free samples. Found my go-to store!
3 months ago
Gail May
So yesterday I went to go get two types of flower. One was Cake Mints and The other Bio Chem. When I got home I weighted the two flowers because that's what I normally do. One was weighted 3.5 but the second one weighed 2.9!!!!!! It was a total shocker since I've read this is one of the best in Chicago and and this isn't the first time I buy from here. This is very disappointing making me not come back. I am expecting to get what I pay for all the time. This is unexceptable since I'm paying all this taxes and fees. Which ain't cheap at all!!
2 months ago
Rodrigo Carvalho
Love MOCA not just because we are neighbors but they are genuinely nice people, all of them. Keep up the great work moca, see you soon.
11 months ago
Anwar Alomaisi
I love MOCA! The staff there is always friendly and helpful and they do their best to service the needs of their patients and customers. Wait times are usually very short, unless they are doing a holiday special or something then it can be a little longer. The selection is good and getting better and better with time. Prices can be high for certain cultivators, but I like that MOCA is doing more and more deals to help people save money. They also have a rewards program so the more you buy, the more you save.
The only reason I can't give 5 stars is the website. They upgraded a while back and took away important functionality for patients (specifically being able to track their product limit and have a saved account). The user experience and accessibility of the new website is poor. As someone who relies on the convenience of being able to place an order online for pickup, especially in a pandemic, I would love to see some meaningful updates to the website that make the usability better.
6 months ago
Anna Park
Friendly and safe. Entrance is not really set up for those who can't stand long.
But as a first time customer. They we're very patient with helping me. Find a non smoking ???? or non edible. Went with a Tincture.
Go figure I'm in the small percentage of those who don't get a high off THC.
3 months ago
Tonisha Flagg
Good selection of potent flower ????. Security overkill only downside. Have to go through a very long process just to get into the room where you get the product. Then wait again to be seen. About 3-4 chambers later you get to the product room. Then wait some more for them to awkwardly call your name. can I just buy some weed..................... Why so serious.......
1 month ago
Kathy Riddle
MOCA is such an awesome place. Yes, the waiting room areas need a little love and feel very sterile, but the staff and products are why we return. The prices are slightly less than other local dispensaries, bit they have a much wider selection. I must reiterate how wonderful the staff is. Not in bad vibe!
5 months ago
Sharif Mashahid
Best prices I can find in Chicago. Great selection of any form of thc or cbd you prefer. And the staff is always so friendly. Also, they are always running specials to get a product for free or just a penny. I completely recommend MOCA as a go-to dispensary.
1 month ago
Tuesday Bentley
This is a great establishment. The safety precautions here are done very well. There is sanitizer if you need it and the waiting area inside has dividers. All of the employees I have come in contact with have been personable and professional. They answer questions with detail and have a great attitude about it! It’s a nice location and parking isn’t usually difficult. I don’t have anything negative to say about any of my experiences here.
5 months ago
Deidra Williams
First time in any dispensary. I felt comfortable everyone was very helpful and happy. Was taken care of very fast. Just the way I like it
2 months ago
Sexy Butler
How do they give some a time for pick then you wait in line and they come out and tell everyone in line that they won’t honor their appointment. If that is how they are doing business they need a new manager. Manage the times and appointments better. Know your stock and know how many people you are going to see. Don’t make appointments that you can’t accommodate. You wasted my time and now you have a bad review.
1 month ago
Muslim Muslim
Very helpful and friendly staff. Good choice of products, good prices. Parking is always available
3 months ago
Michael Stanton
MEDICAL PATIENTS - STAY FAR AWAY!!!!!
I switched to MOCA because The Herbal Care Center was purchased by verano, and I was concerned about the welfare of the dispensary.
I’ve gone to MOCA twice, and will not be returning. The first time I placed a preorder, and still had to wait for over 20 minutes. The second time, I attempted to walk up as a medical customer, was rudely denied, told to go to the opposite entrance, and had to wait in a series of lines. This is not accessible at all.
Needless to say, I can’t wait to go back to The Herbal Care Center, and I regret ever stepping foot back into MOCA. Shame on you.
2 months ago
Dr A
I have been a medical patient at Moca in Logan Square for over a year now, it’s definitely a solid place to buy legal weed but so is every dispensary in the state. I go in at least once a week to buy 2 grams of dabs and occasionally some shake, if I don’t preorder online 10 hours or a day before I go in to pick up then I’m guaranteed to be sitting around for a half hour while other medical and recreational patients walk in and immediately get their order called. It’s BS. This place has such a weird way to enter - sometimes there’s an employee or security guard standing outside who will open the door when it’s your turn, other times no one is there and you just stand there waiting, now I know from seeing the guard do it that you can click the button on the door and buzz the people inside who can see you via cameras and let you in but there’s no sign letting you know this and it holds the line up almost every other time I go to get in. Once you are in it’s a simple matter of them checking IDs before you go in the lobby. What happens in the lobby seems to be determined by when you ordered and not when you came in. I just left Moca after preordering at 10:25am, takes me a few minutes to drive there, there was no line outside, I clicked the button, I got buzzed in, they checked my IDs and then I sat down at 10:32, and for almost 45 minutes I waited and watched every person (and presumably every order placed before mine) consistently get called AS THEY WERE OPENING THE DOOR TO WALK IN. ITS BS. Sometimes they come sit down but they still get called before me or anyone that ordered after them even though we entered your business first. There needs to be improvements to the problems of this place. It’s a time waster that doesn’t need to be. I’ll gladly change my rating if things change, which I’ve been told is going to be happening during the summer/next year, here’s hoping.
1 month ago
Chris Reaves
Everywhere online it says that they are open until 830. I walk in at 7:29. I was told the last walk-in ended at 7:30. I explain to them I try to order online and it wouldn't work. So I figured I'd still bring them business and come into the store in order. As I was explaining myself I was told to go to the same company but in River North because they're still allowing walkins.Makes no sense for the same company to have different hours. On top of that it's 20 minutes away. If I wanted to go to the River North location I would've started out going there. Very poor communication on updating customers. Windy City cannabis is only 10 minutes away. I would highly recommend.
4 months ago
Delores Harper
Easy to order on-line. Good selection and deals. Order ahead so you can skip the line. Wish they'd kick people out of the waiting area once they have their product. This is the second time I've been to a MOCA location and a guy who already has his purchase is just hanging out with his friend in the waiting room so they can both get their products and go; not only does this make everything run slower but I don't want to be in a room with two dudes talking loudly to each other with their noses hanging out of their masks longer than I have to. MOCA is mainly REALLY COVID safe so I don't understand this weird loophole and why the security person WHO IS THERE doesn't say "Sir you have to leave once you get your purchase."
5 months ago
Del Coon
The security guards are very unprofessional and always have an attitude. Product is good, but the staff at the door needs to maybe smoke some cannabis to put them in a better mood.
1 month ago
Hunter Jackson
I have never had any major issues at MOCA, at least on the medical side. They upgraded their selections in late 2020 and early 2021. I thought the options were a bit limited about 6-9 months ago, but the menu has expanded since then. Employees have always been courteous and helpful. Regular customers also will benefit (discounts) from MOCA's Rewards program.
3 months ago
Tara McGeehan
Unfortunately it’s never a quick in & out at this dispensary. Every other dispensary across the area that I’ve been to I never have this issue. There’s apparently no reason for the extended “doctor office” wait either. Several employees staffed at 7:40pm, one other customer waiting patiently, and I’ve been here for about 10 min wondering if they’re in the back picking my buds off the plant or something. Certainly no point in online preordering. Also, the exterior curb appeal is a bit sketch, though the interior has some character.
5 months ago
trent seitz
Adhere to social distancing while filling orders efficiently. Great product! Will be back in the future.
2 months ago
George Urban
Since recreational is new in Illinois, its hard to find a store that sells top of the line products with prices that are unbeatable. MOCA tops them all! With the most colorful and vibrant interior, knowledgable and sweet staff, and products that fit every need, MOCA should be your top choice of cannabis dispensary in the city. Every time I come here I'm floored by how quickly I'm served, how safe I feel in (and outside) the facility and the overall experience I'm provided. If you're not shopping MOCA, you're not doing Cannabis right!
5 months ago
Matt Leugers
Always friendly and helpful. Good products and a decent selection, even for rec and out of state folks
1 month ago
Christie Chabassol
I have came here a few times and I like it would recommend bringing cash I always forget to though but they do have an atm inside but just to avoid a atm fee :)
1 month ago
Laurel Sprague
First time experience at a Chicago dispo. Went on a day where there wasn’t a really no line and they were able to get in me in less than 3 minutes. I have never felt such a so transactional buying experience before. It almost felt like they do not care if someone has a good experience or wants customers to come back. No recommendations, no small talk, felt like I was at the dmv honestly. Your team should really tell people to keep their IDs out the whole time they are there. Super simple and easy request, instead of having your guest pull it out FIVE times out of their wallet or purse. No joke 5 times. Really don’t understand the process that you need to look at my ID 5 times. Sorry was triggered by that. Just tell your clients to keep it out. Overall though, been to dispos in Massachusetts, Colorado, Vegas and Cali. Have never had such a boring experience buying recreational. As the manager of this location I’d feel bad you are giving a dmv vibe at your location.
2 months ago
David Baldwin
I tried one other dispensary before I switched to MOCA. I'm sure glad I did as they have a better selection, pricing and staff. My experiences here have been fantastic. The staff is incredible, knowledgeable and I consider them front line workers during covid as this is my medication. They are safe and incredible.
6 months ago
kyle mathies
This was my first time visiting this place and the first thing I noticed was the security was VERY RUDE. It was these female latina security officers that seemed kinda intimated of bigger customers because of their size at their positions. Like you can't TREAT customers as if they were trying to rob the place. Like I never been there before, so I don't know what their process is like. You go to dispensaries on the west coast and its a completely different vibe.They act as if they dont want you to even shop there like you INCONVENIENCE them. When you get a look at the menu on the tablet the people behind the counter are NICE (at the first check point). I like how the menu was there and they have a good selection of things which is good. The checkout people are just as rude as the security. But overall the WHOLE STORE needs a lesson on CUSTOMER SERVICE because I dont have to spend my money here and be taxed 35% to be honest. Im pretty big on customer service.
1 month ago
Melissa Tuttle
Once again, a corporation buys a business and business goes to hell. They don't know what they have on the menu, often order online only to show up without them having the item available
1 month ago
D Hanson
Good service nice products safe secure, but the taxes are high.
1 month ago
Dean Eilers
This place has the most trash service i have seen in any dispensary i have been to in Chicago the staff are rude as can be and seem to get off on just being unnecessarily snarky. Im just trying to get my medicine but its hard to do that comfortably when the staff acts unprofessional and also don't even know what they're talking about when it comes to their products.
4 months ago
Angela Jones
Moca please explain to me what 3.5g should look like the photo on the left is from moca Logan square location Photo on the right is from other dispensary both the same product both weighing in at 3.5 g clearly one of these 2 things don't Match like the other I am not asking for refund or anything else If I'm gonna pay $85 And receive this amount I'm taking my business elsewhere "Please recalibrate your scales"!
2 months ago
Bdhd Hdbd
Customer service was good and efficient and they have many options.
1 month ago
Jamar Campbell
This is one of the best dispensaries in the city. Not only do they offer a consistent blend of product, but they have the most PROFESSIONAL, non judge-mental, open minded, knowledgeable, hard working staff members you will encounter anywhere. They treat each and every individual with the same respect they would expect for themselves, and if you’re ever waiting longer than a few minutes it will be far and few in between. If you’re in Chicago, you want to DEFINITELY check out this joint. You won’t be disappointed.
10 months ago
Thomas Pate
CHECK YOUR PRODUCT BEFORE YOU LEAVE. I ordered some flower and only discovered I was given the wrong product when I got home. Went online to their website and discovered I was overcharged for the strain I was given and it’s the type of strain I do not like. Pretty bummed they carelessly gave me the wrong product.
But, happy to have a dispensary close by. Yet I’m pretty bummed. I recommend you order online first to avoid wait times. And it’s the same prices at every dispensary I go to. River North location is a good stop.
9 months ago
Kipruto Kipchumba
My friend was super nervous to go into a dispensary for the first time. I’d been to one before and had an amazing, chill experience but Moca was nothing like that. We left feeling flustered and taken back by how rude the man “helping” us was. He was so impatient with everyone and made us feel like we were wasting his time just by being there. He was rushing everyone and being very passive aggressive to my friend and I. I never take time to write reviews & I’m never coming back here, real shame :/
5 months ago
kennedy james
Slowest dispensary out there. Ordering online won’t save you any time. They have so many people working but you are waiting around way too much.
1 month ago
Eric Nelson
Super easy and fast. I always order online, then I'm in and out within 15mins. The staff is really nice and willing to help out with any questions you have.. No matter how silly you think it is. This is my go to spot. They also have a real nice selection, so something for everyone
10 months ago
Carol Raub
Do not go here! Sunnyside is so much friendlier and exchanges product if you have a problem. MOCA is dark and dank and anything but Modern. I bought Mary's Muscle Freeze at MOCA and loved it for sciatic pain the first time I used it. The second time I pumped the bottle for about 10 minutes and nothing came out. I contacted Customer Support and they seemed to go out of their way to be unhelpful. This place should fold. SUNNYSIDE is awesome! Lovely staff and they apologized that I had this experience. $45 lesson. A bargain. I'll never, ever, go to MOCA again. There are choices - SUNNYSIDE is awesome! Lovely staff and they apologized that I had this experience with their competitor.
6 months ago
gourav gaykwad
Great dispensary. I got both MOCA's and they both got great selections to choice from.
5 months ago
debbie haskell
Good selections . I like anything indica if your going to pay the price might as well get stoned.
1 month ago
Teressa Funkhouser
Not a lot to choose from, but the workers seemed pretty knowledgeable. It’s probably better when there’s not a pandemic.
1 month ago
Brooklyn Feng
I recently chose MOCA to be my medical dispensary and to say that I have not been disappointed is an understatement. Long story short - when you become sick, everything changes, everything. It seems likes nothing can be easy anymore. Having MOCA as my dispensary takes a great deal of stress out of my life and I am FOREVER grateful. It's such a simple task for me to log in and place my order online. The selection is incredible, the menu is easily navigated, and I can choose my pick up time. From the security officers to the sales associates, I know that I'll always be greeted by friendly faces. Everyone has always been incredibly welcoming, knowledgable, and easy to talk to. I am so appreciative for MOCA and all the staff and I would highly recommend this dispensary to anyone!
11 months ago
Alane Middleton
received 2 products from this location and 1 of the products was unsealed and half missing it cost 75$ when i reported it it seems like they think im lying i sent a picture of the broken seal the rest of the product and now they want a receipt who keeps a receipt after a week? take your business elsewhere
4 months ago
Rachel Stone
Very in personable. Was rushed from the get go. Very disappointing after a 4 hr car ride
5 months ago
A K
I have been coming to Moca for a while... I have a medical card and as soon as I finish at the desk the security will tell u to leave... and not in a nice way. Doesn’t matter how nice you are the security will kick you right on out no please no thank u as soon as u hand over your money. This place just isn’t what it used to be.
3 months ago
datno hi
The online pick up option is super convenient. The store front is very clean & safe considering COVID. All the staff have been very friendly! 10/10
6 months ago
Terry Repp
Poor selection, and they don't know how to weigh their product. I bought an ounce, turns out it was a half. Do not trust them to give you your correct order.
They say the cultivators issue the credit, but will refuse to send any request to them.
5 months ago
Lisa Meleney
Staff is always friendly!
If there is a wait for you getting your product it is because it is a friendly place where they do not rush you, and take pride in there job.
Enjoy the feeling of how they care for you and each person before you.
7 months ago
