OnlyRoses
Party planner OnlyRoses, 1 Hans Rd, London SW3 1QF, United Kingdom:
23 reviews
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Address: 1 Hans Rd, London SW3 1QF, United Kingdom
Website: only-roses.co.uk
Phone number: +44 20 7373 9595
GPS coordinates
Latitude: 51.4990104Longitude: -0.1643091
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reviews
Eric Nelson
I had to send some flowers very last minute to a friend and Tricia did an outstanding work. As it was just few minutes before closing, she couldn't organise delivery on the same day (she tried) however everything was organised first thing in the morning. Flowers and vase were so gorgeous. 5*+ service.
6 months ago
George Boateng
Totally disgusted with the service or rather total lack of it!! I paid a premium price for 25 roses with VIP delivery - 145 pounds - they were not only delivered late, but to add insult to injury, more than half were totally damaged (petals totally off and stems broken) and the balance all had damage to them. The delivery service was not only poor - it was absolutely disgustingly terrible. The delivery service must have thrown them around and put them upside down after that - if they left in good order from Rosesonly. I then tried to call the company and of course there was no answer!! I have never had such poor service from a company that says they are premium!! If I could give negative stars I would give them a negative 10.
5 months ago
Rosie Young
AVOID dealing with this company. It is day time ROBBERY. They sell Chinese made artificial staff for £900-£1500 pounds. Oh try to ask for a refund or an exchange for an unwanted present, they almost attack you, they even falsely accuse you of damaging their so called infinity roses which are supposed to last for 3 years not 3 hours. I had a very bad experience with their Knightsbridge staff as well as with their boss. I was almost taking them to the court as they kept my money and the returned infinity roses for almost a month. They made every accusations and every excuse not to refund or exchange. Utterly disgraceful customer service.
3 months ago
Marj Walker
Only Roses went above and beyond. I reached out from the US for a memorial service in England AND received a prompt response. Their London team arranged a beautiful vase of white roses for a memorial service. Adian sent over a photo of the arrangement upon delivery and was so kind to send me the service booklet. It's thoughtfulness and attention to detail like OnlyRoses that defines customer service. Thank you OnlyRoses London!
1 month ago
Katy Shea
All perfect! Roses delivered on time, lovely customer sevice. Will be ordering from them again!
2 months ago
Kottayami
Each time they've got something new and special
8 months ago
Yolanda Turner
Always brilliant!! Never fail to deliver. Thanks once again. The staff at the head office helped with every query I had and helped to co-ordinate a late order. I’ll be back very shortly.
4 months ago
Ross Campbell
I used OnlyRoses to send my friend living in London flowers. Being in the US, I was very pleased with the ease of ordering and the timeliness of delivery. She sent me a picture and the flowers look great!
3 months ago
Bruce Kinkade
I highly recommend this place!!! Great costumer service, very much satisfied. Thank you very much Emilia. <3:)
4 months ago
gerald mcleod
Beautiful flowers. However, the delivery is something to improve. The driver did not deliver flowers to the door and instead left it with the concierge and no notification SMS or emails were send that the delivery has been completed, like it used to in the past.
2 weeks ago
TurboTBag
Perfect Roses and a great hand written note as well
6 months ago
Gary Coghlan
Very special roses ????????♥️✅
3 months ago
Lisa King
Rang up 3 days before valentines day and they said they cannot arrange 6 pink and 6 red roses together because they arrange them on a production line. i asked if they had them in stock and they said "yes they do" but wont put them together for me !!!!! madness !!!! i have used them before but wont be again , it is clear they are not putting them together with any care if they cannot put 12 roses together at a very simple request
9 months ago
Sandra Oshana
Excellent service and very helpful to someone with no idea what to get!
2 weeks ago
Ricky Smith
Most beautiful roses
4 months ago
Hendrik Pruyn
great roses + great staff= good business)
7 months ago
Albi Wiedersberg
all good
2 weeks ago
Kenny Flores
Gorgeous
2 months ago
Rosa Guzman
Whatssap ????
2 weeks ago
Evan Stewart
Beautiful selection
3 months ago
Zac Hudson
great
7 months ago
Dario Preston
Nice shop and beautiful basket
7 months ago
Maggie Campbell
Amazing service and pretty flowers
2 weeks ago
