The Tow Truck Company
Towing service The Tow Truck Company, 3975 W Hacienda Ave, Las Vegas, NV 89118, United States:
113 reviews
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Address: 3975 W Hacienda Ave, Las Vegas, NV 89118, United States
Phone number: +1 702-434-7175
GPS coordinates
Latitude: 36.0933570Longitude: -115.1930465
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reviews
Kortnie willeford
My friends car got repoed and to my VERY MUCH SURPRISE they did NOT steal ANY of his personal property, I couldn't believe it!! This is the VERY FIRST tow company I have ever came across that DIDN'T steal stuff out of vehicle. Didn't think they even existed. And the little girl running the place is so nice, sociable. I would've given this place 10 stars if I could. I HIGHLY recommend if you need tow DON'T call any other tow co.(they ALL steal your property in your vehicle) CALL THIS PLACE i promise you won't be disappointed and will be just as surprised as I was ????????????
2 months ago
chirag jain
????????????????????????
3 months ago
kawthar Eljabri
I am so thankful I chose this company. I never thought I would find myself in a situation such as shipping my car across country. Jordan and Char took excellent care with me, and my automobile. I also wanted to shout out to Orange County (can't remember his name...Steven?) a very handsome, kind man who took pictures, performed the inspection of the vehicle. Thorough.
2 months ago
Erin Vasker
Was put on hold for 20 minutes after being told to "hold a sec". Rude and unprofessional. If you dont want my buisness just say so but dont waste my time!
1 month ago
Yukti Bardolia
I DIDN'T FINE THE CAR BUT THE NICE GENTLEMEN WAS SO HELPFUL AND HELPING ME IN FINDING THE CAR. HE GAVE ME INFORMATION HOW TO FINE. THE CAR THAT WAS STOLEN THANK YOU????????
2 months ago
Hillary Field
This towing company is a very unprofessional establishment. They are what you call predatory Towing they hunt for cars to tow. Even if you prove you have a right to park in a spot and bring them the proof they still want to take your money and charge you fees they are not empathetic their bottom line is the dollar. I highly recommend that you do not do business with this company if you are an apartment complex or other type of company. The people at night time that work there very unfriendly and combated. After I went there and show them that I had proof that I could park in that spot but it had fallen out of the window they where uncaring didn't want to budge or even understand my plight if I could give them zero Stars I would this company is nothing more than money-hungry fraud.
1 month ago
Davis Green
Don't like the fact, because of the COVID you and apartments have arranged to tow vehicles. You know it's hard getting into the DMV. I find it sad to prey on people for profit and gain.
2 months ago
Vladyslav Kropelnytskyi
I got a nice ride for the low, check out the auto auction.
2 months ago
Debbie Neveux
This company towed my car from my mother's parking spot then say we call it in. They did put a sticker but towed it 12 hrs before the sticker time posted... They are in and out of the Vizcaya At The Trails condominiums at least 6 times a day... I believe they have a spotter that takes plates of the cars for the tow guy, I'm not sure what they are doing but I'm going to be finding out. This company is a a complete scam...
2 months ago
Adrienne Mckeever
This is a very good tow company, the driver was cautious with the vehicles. The price was great have used them before and I will use them again. I will also continue to suggest them to others.
5 months ago
John Nguyen
Amazing how this people take advantage of people, right in front of their house. Not only that, they dont even know how much they are going to charge and they hung up the phone on me, they dont answer simple questions such as if the owner needs to pick up the car or another person can go.
Honestly this people need a psychiatrist.
And the lady who hung up on me, and said all those bad words apparently needs to go to school and get some education or have a father who teach her how to talk to people. I have never been so Mistreated by nobody like that lady on the phone.
I hope you read this and go find some help lady. I dont know, go find Jesus or whatever.
4 months ago
Chris Guyer
No one on this planet will ever care about these people and their soul’s decisions to Take Advantage Of the innocent, Naive, uneducated people who are ether Traveling, Nee to the city and less informed or educated by others and fooled into parking!
Sue them or fight them when you can!
Never be played a Fool
Never be Hustle or lied to
Never let anyone take you for granted when they’ve played the game for years
Anyone who’s here to stay I’ve seen the Patterns
And fooled you!
Never let anyone take you the mixed tape and break you down into their record, Recording wrapping you into their Pride and proud heart to make your downfall their Manipulative glory as they know your just a Race in their cage!
10 months ago
Marshall Goliath
Interesting auction... 1st time & besides being EXHAUSTED, I ACTUALLY had a nice time with my daughter....
Wish she woulda got the Expedition I told her to get, oh well...????♀️
7 months ago
Keith Crossin
Only place I get gas. Its wonderful they hire professionals
8 months ago
jarred talbot
The Tow Truck Company,doing their best to keep up the low level of service and customer interaction expected when dealing with tow truck companies, personally I had to call the police to interact with these people, it's always the same, they do their dirty deed in the middle of the night, then they think they're doing you a favor.
8 months ago
X Starr
It's never fun getting your vehicle out of impound....
1 month ago
Shreshth Chhabra
The man at the counter is very helpful and understanding.
4 months ago
Chloe Weyrauch
Very friendly service!
2 months ago
Invisible Sherpa
When they towed our vehicle. We called them to see what we needed to bring w us to pickup our vehicle. The dude said the person that owns the vehicles just their ID. So we head all the way down there and they said we needed the pink slip. So we left back home to get it. Wasting gas. If they would have told us from the get. We wouldn't have to go back & forth. Ding wits. If you dont own your car w pink slip Your jacked. It would be a hassle to call the dang bank or lean holder to your car to try to get your car out from this tow yard. ????good luck
6 months ago
Bree Leon
Terrible, the caller was Sooo Long . I understand you want to get the best price.BUT come on dont want to stay till midnight either!@@
9 months ago
Ed Hunt
Had interaction with this business; I expected to encounter rudeness. Instead, everyone we dealt with was courteous, professional, and genuinely helpful.
11 months ago
Charlie Sears
They are crooks. They will break into your car and take everything. Stay far away
7 months ago
Maria Fedorova
Toes vehicles wayyy before the time listed..just to get more money... horrible
7 months ago
Ibrahim Camara
Thank you! My ex had my vehicle repossessed and I left work related items inside it. They were gracious and courteous and made the retrieval of said items a breeze, thank you.
4 months ago
Senaid Kulasic
We had an honest disagreement over a tow. I presented my case to the Impound Manager, it was a close call...I only have him to thank for refunding my money. I was not parked completely correctly. My only recourse would have been to file suit, which would have been silly. I think it is laudable that the Impound Manager, heard me out, and civilly we resolved it.
3 months ago
Nick Fiorentino
Wanted 500 dollars to unlock my car
7 months ago
John Tucciarong
Professional and fast!
3 months ago
Steven Bruton
Towed my car from a handicap spot WITH my placard visible in the car! Disgusting staff and management didn’t care about the mistake and still charged $300 to get it out. Filed a claim with BBB and taking them to small claims court with my police report!
1 month ago
Nick Haddad
I used them on Xmas Eve and were there in 10 min no extra fee I will only call them for now on
2 months ago
Naivi Mendez
They towed my friends car without warranting a valid reason, then when she attempted to get it back from them was turned down do to improper documentation, which was issued on a court order. It sounds like someone should sue these people after other reviews I’ve read my self. They’re seem like an easy case to make them go out of business for their poor performance in such an industry.
1 month ago
Jamie Tran
Didn't like being there.. who does
10 months ago
Maryanne Streetman
Illegal tows is what they are best at!!! Sorry ### company!!!
1 month ago
Sheila R
The woman told me the price of how much it would be on the phone I told her it's a rental she gives me the address I Uber down here then she tells me it needs to be in my name which makes since but she could've said that when I called. Then she is super rude and she has white eyes from contacts and Silver hair and she is very unprofessional even for a tow company she is the lighter fluid on a fire.
2 months ago
Priscilla Llerena
That place is the ghetto stock option I've ever been to, it's like being at the welfare department except without class
7 months ago
Seth Sypniak
Good customer service push things through as fast as he could
3 months ago
Alex C
No due process just got a ding on credit report for a vechile towed by previously owner, I signed release of title they never changed name of owner. They are rude and not willing to hear the facts case now filed against the T Truck Co.
title
5 months ago
James Arradondo
This is a scam artist company do not use!!! In my complex you have to have a parking permit displayed. I make sure every night its visible because of my dart tint. I wake up and my car has been STOLEN!!! They dragged my car from the front tires you can see the Mark's to the street... The driver was so scandalous that he or she took the parking permit off my mirror so they can STEAL my car and hold it for ransom. With no proof that it was there because it's now gone I had to pay $235.00 to get it back. And my front tires are all scraped up from dragging it so that's another 400 at least I'll have to pay. Illegal parking is one thing but breaking into a car yo remove the permit and then stealing it is illegal and this is not the last you will hear from me or my lawyer. If you did it to me then I'm definitely not the only one if it's been done to you please comment. SCAM ARTIST TOWING is your new name.
5 months ago
Trapit Bansal
Help repo our vehicle for our company
7 months ago
Mike Dixon
Some tattooed guy from this company last night, was more interested in the contents of my work truck parked in MY parking spot, than doing his job. He tagged multiple vehicles in my community last night that shouldn't have been tagged, including my girlfriend's car that was parked in HER space, and then was surrounded by 6 police cars and arrested for outstanding warrants. I'm urging my HOA to drop this company immediately, and I urge any HOA to stay far away. They don't care, they're nasty on the phone, and don't take any responsibility for their incompetence
7 months ago
Kurt Lyons
I parked across the street from the bar, went inside, came back & thought my car was stolen. I called my friend & he told me that they tow there, mind you, there are a dozen other cars where I parked. So I thought that it was okay for me to park there. They weren’t company vehicles, they were simple regular vehicles & when I called & asked for how much it cost to get my car back, it’s was $300. Unbelievable. J
7 months ago
Vi Dno
I highly recommend going to the auction. Great price on cars. A fun time.
1 month ago
MrSteal YoGirl
If I could give 0 stars I would. My disabled friend was parked in front of his house. The tow truck driver claimed he was in a fire zone however he was not parked in a red zone. The driver wanted $127.50 to drop the car. I gave a credit card and they said they only accept cash. I went in the house to get cash and they drove away without providing any information on the company name of where the car is being taken to. We called the homeowners association and they reported that a car cannot be towed without a warning which wasn't provided. Technically the vehicle was stolen since the driver didn't give us any information. We called the homeowners association and they they did not authorize the tow to enter the community to hunt for victims. The owner of the company was contacted and the tow was ordered to return the vehicle immediately. It was later found out that the driver should not have attempted to extort cash from us. Apparently they were supposed to drop the vehicle and leave. Thankful they stole the vehicle instead. Had we paid them the cash they demanded we would have never known what they were up to. I will share this review on every service I can.
5 months ago
Amber Mohammed
Towed my car without my knowledge or consent and claimed they called lien holder to get it. They did not and now trying to charge me impound fees. This company towed my car which I voluntarily surrendered to Towbin Kia in late June. I received a missed certified letter 7.22.19 from them. When I called to inquire, I spoke with Megan. She informed me they called the lien holder (Kia Motor Finance) who said there was no lien on the car. She then instructs me I was going to be responsible for towing and impound fees. I told her I was not paying that as Towbin Kia was supposed to call Kia and have them come get it. I called yesterday 8.19 and told them I spoke to Kia Motor Finance who informed me neither Towbin Kia NOR the Tow Truck Company called Kia Motor Finance to get the car. They informed me they "don't call lien holders." I said that's not what you told me last month. They then inform me if Kia wants the car, they need to get it because it's up for auction in ten days. This company basically stole my car, lied to me, tried to force me to pay their impound bills, and now they are trying to sell a car that doesn't even belong to them! I think there is some kickbacks between them and Towbin Kia and both businesses need investigation! Already filed a BBB complaint!
1 month ago
Augustinas Drulia
Affordable and great service, thanks David!
1 month ago
Kyle Beaty
????I see your Company Sign all over the Apartment complex. But you'll don't have us on your list. What Circus Trick is this, and You got to step your Game Up..????
2 months ago
Emily Millirons
I scheduled a tow to Nissan dealership. Tow driver Alan arrived early, notified me by text and call and was very friendly.
1 month ago
Joe B
Absolutely scumbag shaddy thief's. Can't wait to see you on the streets!! Scratches all over the side of my car. Went through and took things out of my car. Lied about who towed it. One of the worst experience of my life. All positive reviews about the are lies and probably family members or themselves. They need to be put out of business immediately.
8 months ago
Camille Brijer
The office people were actually friendly. There were no problems with them. But It sucks when all I was doing was unloading some things from my car while my pregnant wife went inside our friends house to use the restroom. In that time frame. My car gets towed. Yeah. Thx for making me spend some of the hospital money I had saved up.
7 months ago
Michelle Simutis
They stole my car battery out of my 2015 Hyundai Sonata and replaced it with a smaller battery for a smaller car. Like I wasn't going to notice. Will be pressing charges.
3 months ago
Carol Mauer
They're by far the worst group of people to call themselves a company. Never answer the phone and when they finally do they are all rude. They say that it my HOA that has them come out by not true either. They tagged my truck saying that there was no registration on it. Funny because the plate sticker says June of 2019. Just proves that they can't read either. Illegal towing is ok if they say so.
7 months ago
