Stone Group
Electronics manufacturer Stone Group, Granite One Hundred, Stafford ST18 9AA, United Kingdom:
36 reviews
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Address: Granite One Hundred, Stafford ST18 9AA, United Kingdom
Website: stonegroup.co.uk
Phone number: +44 844 822 1122
GPS coordinates
Latitude: 52.7703002Longitude: -2.1096227
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reviews
Smith Kadeem
Over the last few years I've used Stone for multiple purchases and they have never let me down.
They are quick to resolve any and all issues on the rare occasions there have been any,
From a sales point of view they are never pushy and extremely responsive.
I highly recommend them
1 month ago
Richard Auclair
Bangor University have been a Stone customer for 10+ years.
They provide an excellent service for provision of desktop, laptop computers and onsite warranty repair / servicing. More recently Stone have assisted us with IT re-cycling.
2 months ago
bairam khan
Great company who deliver a range of IT solutions for individuals and organisations of all shapes and sizes. A focus on environmental issues with schemes for recycling old equipment, and also for responsible disposal of old equipment.
1 month ago
lloyd shaver
I bought a new IPAD from Stone. The service and communication was excellent. Delivery was prompt too. Would definitely recommend.
2 months ago
regina jones
I would not recommend to anyone. The repair work is absolutely shocking. I had to send my computer back 3 times and nobody is bothered when you call them up, it is like they are use to sending damaged goods out.
11 months ago
David Burbidge
I have to say that Andy and Peter efficiently sorted out a technical problem that could have been a rather distressing problem for us. All remotely with no stress. Thank you guys for your time and effort on our behalf. Your customer service is faultless.
9 months ago
Norbert Mildner
Supply bad item and refuse to take responsibility for mistakes. Now have upset son and disappointment.
8 months ago
Richard Otten
Bought an iPad Pro through family fund with them. Arrived quickly even though it was out of stock
IPad also came with a good quality screen protector which was nice
Highly recommended
10 months ago
Nychelle Shanck
If I could give minus stars I would. Absolute rip off jokers. Told I was getting something that it clearly isn't. Paid £545 plus family fund voucher and got something worth under £200. Disgusted.
11 months ago
Warren Parsons
Good company. My parents brought me a gaming pc from them in December 2017 and it's been excellent. It's a refurbished pc with it's original 2012 Intel I3 with a Nvidia Geforce GTX 1050 (which I soon plan to upgrade to a 1660). It's always been a quick computer and is great at delivering what I want with gaming. The only issue I have faced with the computer is it keeps making the hard drives fail and I am not sure why. The first hard drive died after February 2020 of which took me about a month to realise (I believe the drive was failing for more than a month as Windows would not always boot and was much slower once it was on). The second hard drive I put in it worked well up until recently so now I have to use an old laptop hard drive. I don't know if it's a fault in the pc or things I am doing on it but other than that I am glad I own this pc and will keep it for as long as possible. I would definitely consider buying a pc from them again.
In short: Great company that refurbishes old computers and puts them up to new tasks with great support.
11 months ago
Brian Deveau
My IT people bought a stone Laptop. What can i say. The star rating says it all. Within 3 months, main boad failed, so sent back. Returned untested. So didnt work. When i enquired they claimed they didnt have the pass words to access to set up. Which we stuck onto the laptop above keyboard. When i asked what they were going to do, they said nothing. So my IT guys had to spend 3 days sorting out the mess. Plus, cracked casing, defective headphone socket and sticky left mouse button all of which were OK when it went in. Ive been living with those faults as i didnt want to return it. Now headphone socket is unusable. Stick with a "proper" branded machine.
1 month ago
Mark Boehly
Cannot fault the service from Stone.
2 months ago
Michael Trifillis
Awarded a grant for ipad but impossible to even get in contact with this company. Dont answer phones or reply to phone messages, website has been down days. So excited today as the website was up but it won't let you on the site. About it totally give up on my son getting any access to education as he cannot use anything but an ipad, and no school for him for maybe years needs to do it online but totally screwed by this company where its the only place family fund uses. Its a joke either that or disabled don't matter. Why the family fund has to use this place is beyond comprehension, just victimised disabled child more than been attacked in the community
2 months ago
Benjamin Penix
From usage of Stone equipment on a daily basis I can confirm there products are of good build quality and suit any type of establishment. Knowledge from using Stone PC 1103's
2 months ago
Jeffery Ledford
I got HP Pro Book. For my daughter. Its fantastic pc. Their prices are great really affordable. I'm going to buy Other one for my other Daughter. For Xmas. 2 for the price of one. At the prices others may charge. If owner would like to contact me. So I can purchase other one. Great company we'll recommended for pc. Audio. Great quality quality
7 months ago
Lee Kirtley
Amazing products, they are excellent quality for such a low price, the stone lite (Which I have) is a very quick, reliable PC that has windows 10 so that helps a lot. Well done Stone yet again you have produced a wonderful product. From Luis
1 month ago
Jordan Scruggs
These reviews are the worst ever, iv just b awarded a grant to get a small notebook to take out with my son, i was offterd a large laptop or a home computer, WHY!!! looks like this company is not respecting family found special children, i feel they are just parming people of, they are very expensive, this is a charity so help back the found,
7 months ago
Charles Polley
I've never actually brought a product from here but my laptop does have insurance on it and these guys are the ones that repair it. My laptops motherboard died twice and they were quick at getting an engineer out to repair it. Good work guys
3 months ago
Rahul Shah
Ordered an I pad through family fund.. Ordered on the Sunday and it arrived on the Wednesday.. No problems and very happy with the product
2 months ago
glenn dunkel
I bought laptop by family fund. It’s never worked properly... they fixed and send me back but still same...I was gonna put inside bin , but I’ve changed my mind . I am going to send them for early Christmas gift
7 months ago
Delia Hunt
I had the help of family fund for a pc, but it has a lock on it for net intelligence so i messaged stone about , so did family fund and they just ignored us both and still have, i cant use the laptop at all.
2 months ago
Evans Chiropractic
Great u should Visit
10 months ago
Amber Kurtz
Just had some one come to my home and didn't ring the door bell so went away and don't have the number to contact you
5 months ago
Jarel Rudd
We purchase desktops from stone for our workplace and love them! Great price and great performance.
6 months ago
Ray Galatola
Hi. I'm not actually a customer,but I live only a 20 minute walk away. I've heard a lot of good things about this company, and I'd like to apply for any position available, if possible.
6 months ago
Holly Swirczek
Equipment received was damaged/faulty/corroded. Have been chasing a resturn/credit for nearly a month and no response. Hard work!
2 months ago
Jud Thompson
What an absolutely rubbish, worst in the uk firm for family fund to work with!
Just an insight for you STONE COMPUTERS! Family fund is a charity for special needs children... in my case my son needs are through an ipad this the reason why family fund granted him one, within 48 hours, after his broke.
I called for an update and pointed out it was needed urgently! Was told ... yeah next week. Next came n gone.
I had to recall again only to be told exactly the same thing.
I asked for it to be posted today and was told they don’t do deliveries for Saturday?
It went in to a debate where they couldn’t explain why they didn’t call or email me, why it’s taking so long and why dpd don’t deliver on a Saturday.
Not that I want the answers from you STONES so feel free not to leave pathetic excuses on here! You put the phone down first time and P***<}~ ME OFF THE SECOND TIME!
I’m absolutely livid, it makes my stomach turn knowing they deal with charities and are happy to take the money but not update the family and come out with pathetic excuses! They have no idea on how important these items are for our children! I’ve reported them to family fund, not that you care STONES! I just hope family fund look elsewhere.
CALL THE PARENTS WITH UPDATES SO WE CAN DEAL WITH IT BY USING ALTERNATIVES FOR OUR CHILDREN!
I HOPE YOU GO BUST!
P.S ALL THE EXCUSES YOU HAVE ADDED AFTER CUSTOMERS LEAVE FEEDBACK ON HERE ARE 100% FAKE COS YOU KNOW DAM WELL WE DONT GET THE EXCUSES DIRECTED TO US FROM HERE! You wimps call us directly!
7 months ago
Joyce Torchia
Very slow, poor performance, one can only open one word document before one's stone computer freezes . 10/10 would recommend to patient people who don't exist. DO NOT WASTE YOUR HARD EARNED CASH ON THIS, INVEST IN THE NHS and a macbook.
p.s. thing's as useful as a stone, kind of ironic.
5 months ago
Stefan Steinmetz
one of the worst companys ive dealt with ,
order placed 11th December 2017, now 4th January 2018.
no contact from STONE since order was placed.
tried calling Cant get through ,
sent messages through facebook messanger., only got reply today.
instead of telling the truth {sorry we messed up,]
nope , we are in the process of building a acer of the shelf laptop.?????
we have to install software on it , office etc { takes 1 hour not 14 days }
we been very busy, then dont over reach and take orders you cant meet.
what is with people these days , who just cant say SORRY WE MADE A MISTAKE. we will put it right asap instead of excuses and lies...
here,s a idea...1 make order ...2 contact buyer to confirm order and estimated
10 months ago
Rory Hammond
Brilliant service and very helpful thanks you xx
4 months ago
Matt Mccarthy
I don't know if this is unique to my stone computer because someone built it for me but the sound the bloody thing makes is so annoying, makes me drowsey half the time, sounds like a mini air raid siren the other half.
1 month ago
Ethan Zhou
poor service
2 months ago
kim p
Sarah black regarding my son Thomas black as lady has said above was awarded a computer for my son in November said I would get item 2 week after choosing my product I have rang several times to be told it will be hear soon or we will be in touch soon neirly 5 month on and still nothing
4 months ago
Russell Hamarnah
Terrible company ordered a computer for my daughter from family fund and been treated like dirt from this company no information said have computer within 2 weeks now been told with in a month from reviews iv seen company looks like going bust stay clear of company worst I ever dealt with rude staff fob you off
1 month ago
Patty Cochran
Rip off
1 month ago
Marshall Thurlow
Ужасное место
3 months ago
