Waterstones
Book store Waterstones, The Highcross Centre, Church Gate, Leicester LE1 4AJ, United Kingdom:
220 reviews
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Address: The Highcross Centre, Church Gate, Leicester LE1 4AJ, United Kingdom
Website: waterstones.com
Phone number: +44 116 251 6838
GPS coordinates
Latitude: 52.6363117Longitude: -1.1337221
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reviews
Adine Golden
Went in today for a browse and was greeted with horrible service. The selection of books were fine and purchased more than expected but an elderly lady at the tills ruined the whole experience for me. She was bitter and had a horrible tone, my friend decided not to purchase anything due to this lady’s tone. I will definitely not be heading back there and will be telling everyone to buy their books from someplace else.
1 month ago
olga BOKATCH
It's such a nice store! I visit here all the time, its almost a safe space for me. The staff are so lovely and kind and so willing to help. Any inquiries I have and they're there to help me out. Also the books themselves are great! They have a big varied selections for every genre that they have. The size of the kids book section is impressive too , the variety is brilliant and the addition of small toys and crafts is a bonus. You also sell cards and board games and aethstetic stationary that sadly excites me. It's a nice size and welcoming. 10/10
2 months ago
Christopher Schmidt
Lovely quiet little store. The lady that dealt with us today was interested in our books and very helpful. Thank you
1 month ago
Payton Jackson
Popped in for information to guide a purchase rather than to buy today. Staff were very helpful and accommodating. Excellent shop. Can't beat person experience, so much better than the Internet
6 months ago
TheonltAndy
Excellent level of service from knowledgeable assistants and a large range of books.
3 weeks ago
Terence McGinnis
Great service in the highcross Leicester Waterstones today. The lady at the till was so incredibly helpful, within minutes she had found the book i wanted and ordered the books that wasn't in stock. Absolutely brilliant service and the store was extremely clean.
11 months ago
Pooja Bajpai
Great to look through so many books. It goes from strength to strength
6 months ago
ibrahim ahmed
As always great range of books and gifts etc. Always buy more than intended. Staff very helpful and knowledgeable
7 months ago
Fares yasin
Good place to get the book what you want
6 months ago
Douglas Shaffer
I love ALL bookstores, even if the staff isn't that friendly ????
9 months ago
Alisa Volkova
A place where you will wish to stay forever.
2 months ago
Kayla Moreman
Lovely service and was welcomed into the store. Quick service at the tills with a smile. Would highly recommend
6 months ago
Jay Hilger
Never been in this shop so how can I review it
1 month ago
John Davidson
Lovely selection of books
1 month ago
Toni Balogna
Absolutely fantastic, just not the biggest
6 months ago
stef ness
Terrible service. A regular here so very dissapointed. Came in to look around and purchase a couple of books. Went in with my 83 year old mum, who had to sit down as she was tired. Asked for a chair, refused due to Covid, only three other people in. Despite pleading with the assistant who checked with her manager, chair refused. Come on guys a simple wipe down afterwards would all you would have to do. No compassion or feelings. Manager, you should be ashamed of yourself. Maybe if she had collapsed you might have got her a chair or would you. Terrible way to treat your regula customers.
9 months ago
Kim Johnston
Lovely store, got the book I wanted and most importantly found my wallet which I had left at the counter!!
9 months ago
wyatt fedora
Great shop, covid aware, good selection of kids.books!
7 months ago
Sammie Sands
Could spend all day there. The world seems a distant place when you're immersed in books.
5 months ago
Jessica Pfister
Largest selection of books I've seen in a few years.
Brill.
6 months ago
Vicki Wright
Staff are marvellous and patient. It's lovely to be able to go into a shop instead of purchasing on line. I would strongly encourage all to avoid on line and protect these shops
6 months ago
shelley march
Good selection of books, knowledgeable staff and always good for a browse amongst the shelves. Went in a couple of days before Christmas and not surprising long queues, but people stayed patient and chatty. Good to see so many people still buying books and to know that this media is tactile, alive and kicking!
2 months ago
Tyler Anderson
Great book shop.Lot of books to choice!
7 months ago
Aletha Mitchell
Love this place. It's a little small for one of their branches, but the layout is very unique.
If you love books, use the escalator entrance from the inside of the high cross, it'll be like you're slowly descending into heaven.
2 months ago
En Esstah
Great selection that can mean you spend more time than you think browsing. Occasional bargains although difficult to compete with online. Worth supporting high Street though before it disappears
2 months ago
John Yost
My favourite book store due to the wide selection and variety of books that they offer,prices are competitive but not as cheap as Amazon but I like that you can
read the first few pages in a book store to check that you are going to enjoy the book before that you purchase it.
2 months ago
Merry Cox
Waterstones must never leave our highstreets. Books are our information. educational and our imagination. To walk into,to read and sit amongst these friends of ours, just to feel and smell a book is a fundermental requirement of what it means to be human. Staff are themselves, enthusiastic bookworms, they will joyfully find you the most obscure to the sublime. I love them.
6 months ago
Jason Groves
First class bookshop. Enormous range of literature and knowledgeable helpful staff. If it's not on the shelf, they'll get it for you.
3 months ago
James Sorrels
Book shop in High cross shopping centre. Not too big, a good range of books, lots of children's books. Staff are always helpful, know about the books. Good also for cards, notebooks, maps etc.
3 weeks ago
Jay Small
Out of all the Waterstones I've been.. this is the least impressive. Just one floor and there's not much space to chill and read a book etc or a café like in most Waterstones. Not that big either. I think a new Waterstones in Leicester would be great.
3 months ago
Mohamed Hasim
Fantastic collection of books
5 months ago
Laura TheExplora
A lovely jaunt for bibliophiles
8 months ago
uriel guerrero
Fairly big store with a good selection. Staff are always really helpful.
3 weeks ago
Ansley Dale
Possibly as good as a library in certain respects. Fairly decent offers as well.
3 weeks ago
Ariel Rumak
Neat shop ,but I only buy biography's and they only stock paperbacks for some reason
2 months ago
Stephanie Jimenez
Such a nice atmosphere and the collection of books is astounding, i found plenty to read and i defintely will be returning to grow my own collection
6 months ago
jerry j
The staff were very helpful
7 months ago
Joel Gonzalez
WARNING! EXTREMELY RUDE LADY WORKS HERE! Visited here today (9th March 2020) between 1-3pm and encountered the MOST ABRASIVE lady ever! I was extremely polite asking for help but she left me speechless with her BITTER attitude. I left with such a bad taste in my mouth that i'm still distraught until this evening - horrified to get up and write a review. Why can't Waterstones hire staff with positive energy and spirits? I didn't catch this unpleasant lady's name but I would say she is definitely over 45 years old with grey-ish hair. Thanks for ruining my day out, sour bitter woman. And you lost a customer waterstones!
6 months ago
Katie Mayo
Helpful and friendly staff. They have a wide range of books and board/card games available and also a seating area for those wanting to spend some time reading a book in store. We needed to find a book and the staff member was very helpful and directed right to the shelf!
3 weeks ago
Brian Lyon
Waterstones is great but they have muscled out all the local book shops giving them the monopoly.
6 months ago
Starling King
Convenient little store in Highcross. Good range of books for the size, and most staff are helpful and friendly. If a book isn't in stock they're quick to offer to order it in-store. Recently took out all the seating which is slightly inconvenient, but more room for books!
3 months ago
Trista Bliss
Always lovely staff that recommend great books. Recently got recommend "why I'm no longer talking to white people about race" and it was one of the best books I've ever read. For a small Waterstones it has an amazing selection of books. Could spend hours in there!
4 months ago
Christopher Hayden
Went in to buy a book voucher for someone for Christmas, a good store.
6 months ago
Grind Coalition
Great booksellers, feels like an independent bookshop due to the quality of staff. (Pay them better though Waterstones!)
2 months ago
Andrew Zemlock
who doesn't love a bookstore? I feel like I am in heaven. Although, a big thumbs up for how they take care of every costumer
3 months ago
tom su
I never fail to find what I'm looking for and the staff are always so helpful
1 month ago
Liz Libby
Staff very helpful but unfortunately hadn't got what I wanted
3 weeks ago
Tonja Long
A large-ish bookshop with plenty of choice as well as the usual non-bookie stuff you find in these sorts of establishments. One of the few left in town that Amazon hasn't yet crushed
6 months ago
Brad Adams
Nice to be able to browse the books with other people wearing glasses.
2 months ago
Nofel Abbasov
Extensive range of books, accessories etc and great service from knowledgeable staff.
3 months ago
