Currys PC World Featuring Carphone Warehouse
Electronics store Currys PC World Featuring Carphone Warehouse, Madford Retail Park, Phase 2, Mansfield Rd, Nottingham NG5 6AD, United Kingdom:
220 reviews
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Address: Madford Retail Park, Phase 2, Mansfield Rd, Nottingham NG5 6AD, United Kingdom
Website: currys.co.uk
Phone number: +44 344 561 0000
GPS coordinates
Latitude: 52.9959932Longitude: -1.1386140
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reviews
Davy Sohi
Great service from start to finish. We had recently purchased a laptop online, collected at the store which was very easy, laptop had a fault so we called the helpline and greeted by Martin who was very helpful. We still continued with the fault so decided to return, again a very easy process to complete online.
4 months ago
Skyler Dyer
Product had no price display. So few staff available that when we found one his response was he had 3 other people waiting. Best go somewhere else.
2 months ago
Blake Dyer
Lots of items in the store, was quickly shown where to find my item and shown the range. They even took my item to the desk for me. Good service and pleasant staff.
4 months ago
Alison Greig
They was no help at all i got a tv from PC world 18 months ago now its not working fully don't no if it is the tv or the remote they wanted more than a new tv world cost to send it away to repair it but they didn't know if it was possible to fix it i will not be going to get a new tv from them
2 months ago
Heather Mcintire
Really impressed with their current click and collect service.
Very safe. I never had to get out of the car.
3 months ago
David Crespo
Poor service. We always have to wait 20 or more minutes before someone comes to assist. They could arrange the products better either price wise or brand wise... TV s are arranged randomly so it becomes diffi to check on our own..
7 months ago
Carlee chumney
As a frequent shopper curry's never disappoints. Despite the mess we're in staff are always willing to do everything they can to ensure as smooth of an experience as possible. During the lock down they did a collection system which has been retained.
TIP: When collecting your parcel ensure u bring ur email AND the last 4 numbers of ur card (the long one on the front) while staff will move mountains they can't give u the item without it as I found this weekend.
6 months ago
Dianna Espinosa
Very quick click and collect service here.. I’ve even found a staff waiting at the collection point asking me if I needed help with my item collection.
4 months ago
zeann
The click and collect was great. Easy to use and plenty of car park space
3 months ago
Brandie Zelaya
Ordered an item online and went down to pick it up. They have this new system online, that you have to complete on your phone to collect your package. Note to anyone who is collecting - you need to provide your name and different numbers of the card you paid with (like the 3rd, 5th, etc), to join the virtual 'queue'. I did arrive around 5pm or just after, but it took them ages to get my item. Even through the chap I spoke to apologised, it just seemed that it could have been easier and quicker.
4 months ago
Kathleen Avery
Arrived before opening to pick up a purchase. They noticed me & delivered me my item before the store had opened. Outstanding customer service. Very impressive.
10 months ago
kylania
Went today 14/10/2020 to inquire about a Shark vacuum cleaner and Alexa.
And i would like to say Donna the customer assistant was excellent.
She really helped me with the Shark vacuum, demonstrating it's performance and showing me various features on the appliance.
So please send her my undivided congratulations and thanks.
What an asset she is to Currys.
2 months ago
George McClellan
Now able to shop in store, mask needed, sanitizer at the door and a one way system in place. Lots of staff on hand to help, good choice of TV wall mounts.
5 months ago
Albert Yuan
Required a laptop for my 11 year old son's online learning and we purchased a Chromebook through Curry's PC World online and had it delivered to the Daybrook store. Start to finish this transaction was easy and trouble free, even though the actual HP Chromebook had a fault and had to be returned for a full refund, the stores staff were helpful, polite and conducted themselves in professional manner throughout (bearing in mind this was mid lockdown) and social distancing was upheld well. We will definitely return here in the future,
4 months ago
Vasiliy Agafonov
GOT THERE FOR MY CLICK AND COLLECT ORDER AROUND 14.30. WAS TOLD THAT MY ORDER HAD BEEN COLLECTED BY SOMEONE AT 11.30.????. THEN THE FUN AND GAMES STARTED UNTIL THE MATTER HAD BEEN RESOLVED ABOUT AN HOUR LATER. QUITE FRANKLY I'VE GOT BETTER THINGS TO DO ON A SUNDAY DINNER TIME THAN TRYING TO SORT OUT SOMEBODY'S INCOMPETENCE BY NOT ASKING OR OVER LOOKING TO ENQUIRE FOR THE LAST 4 NUMBERS OF MY CARD EARLIER IN THE DAY WHEN SOME THIEVES GOT AWAY WITH MY ORDER. NOT A HAPPY BUNNY. ????
6 months ago
Joyce Bright
Ive been told you been to Bring my TV and you have Not the photo on the site is Not my Flat its a joke ive phone and cant get to talk to some one you say your coming on the 4th well that isnt anygood to me
JOKE
5 months ago
Ray Lipham
I have just left this store without buying the £250 microwave that I had intended to purchase. The female sales assistant was disinterested and frankly rude. She made me feel as if I was an inconvenience. I expressly wanted to buy the microwave from the local store to support the local economy but with service like this I am not surprised that they are suffering. I will not be returning to this store which is sad as I have made many purchases there in the past.
7 months ago
Thomas Paintin
Very poor range of computer parts and expansion/upgrade parts. Seem to have forgotten the PC part of their name.
2 months ago
justin dunworth
Ordering on line an easy process. When I came to collect the items the 'button' on the confirmation email didn't work to let the staff know I had arrived. Unable to find one of my purchases. However, both staff members I spoke to were helpful and pleasant.
11 months ago
Joyce Kanard
Customer service is a joke try ing to sought out a order just get pass frm 1 dept to another still not resolved issuse after 4 hours on phone no one seem interested in helping in
5 months ago
Andrew Seeley
Excellent thank you Faz spot on
2 months ago
Ebony L
Since Carphone Warehouse has merged with Currys its obvious there has been no retained staff with a decent knowledge of smart phones. I was fobbed with a junior member of staff who was, quite frankly, as useful as a chocolate teapot! I don't think I would waste my time going in again.
10 months ago
Deanna Kersey
The COVID-19 measures put in place are excellent. Delivery of ordered products was smooth and non-contact, ensuring a covid safe environment for customers. Item was available on time and in perfect condition
11 months ago
Vera Andrews
Even tho' only external contact due to covid , staff so helpful.
8 months ago
Michael Caballero
staff really helpful in these difficult times. had to do click and collect outside the store but with their help went really well. ????
7 months ago
Gabriella Lopez
Used the new parking bay for a click and collect, great easy service
5 months ago
Hatem Nassar
Very easy purchase even with the Coronavirus problem. Very helpful staff.
5 months ago
Ra Ra
Store ok staff a little pushed.
Had to wait for a while but good service when assistant arrives
Ray
9 months ago
Marilyn Mayo
Very poor customer service. Went to the store to purchase a TV mounting bracket, waited to be served at the till. Eventually came to me to be served and the staff member walked off into the store. Waited and waited, eventually I walked off. How rude. A " One moment and I'll be with you ", and I would have waited. Better customer service please.
4 days ago
Jay Patterson
After ordering item on line there was no delivery so I traveled to the store and paid on line for a coffee maker. I asked for a bag so I could carry on shopping but the scab on the till just through it at the other guy handing me the item and said its all he had the bag was the size of a ps3 game so no help whats so ever. Very very shocking service. Last time I shop here. Why did they need my email,bankcard number,Name even though I've got receipt and I've already paid.
6 months ago
Dale Renfrow
Very professional and helpful advice full of electrical equipment
5 months ago
Abby Adamu
Staff helpful, rather busy at times. Shortage of tvs during covid which can't be helped.
8 months ago
Christine Lima
Staff were friendly, but only did a click and collect. You park outside in one of the designated bays, then you haft to go through a long winded process on your phone. It would be a lot quicker to just put a mask on and go into the shop, which I did the week before.
3 weeks ago
Scott Menia
Went there to buy a washer but ended up walking out after waiting 45 mins for someone to serve us. The staff don’t seem bothered. Won’t be going again.
9 months ago
Jimmie Butts
Really helpful staff, very knowledgable.
6 months ago
Reilly Trammell
It's just good ????
2 months ago
Li BM
If any his wrong with electrical good they use a call center in Calcutta called knowhow but I my opinion they know f++k a++
10 months ago
Peter Couzynse
Would not replace or refund a faulty JVC worth £189 for elderly mother. Had to be sent for repairs despite the fact it would leave her without a tv. Will shop @ John Lewis next time
4 days ago
Brianna Govig
5*. Waited in the car and got my item put in the boot
2 months ago
Zami Zakaria
Prompt professional service Extremely pleasant and helpful staff
5 months ago
Michael H
Great prices and service.
6 months ago
Sunniva Finch
Visited store today and was followed around the store by a member of staff like I was a shoplifter
I was there to buy a £2500 tv but changed my mind
7 months ago
Ashley Conley
Covid queue chaos. Seems like there are less staff than normal and the process they have in place keeps you in the store longer than necessary.
3 weeks ago
Christopher Sapp
Always poor customer service I find
1 month ago
Timothy Jones
First class service
1 month ago
Marcie Hawk
Went here to Carphone Warehouse, staff very helpful, would use again
7 months ago
Roman V
They were really friend and the one I spoke to gave me really good advice on the product I was going to buy.
11 months ago
Taylor Ooley
The assistant was rude and unhelpfull.Took my business to argos.very satisfied.
10 months ago
Joe Murphy
Checked stock online and it said it had stock in store to collect. Couldn't find it on the shelf so I queued to ask for it, when I asked for the Phillips hue light strip the assistant didn't have a clue what it was, so I showed them where it was in store on display. They then said they didn't have any in stock so I told them to check online and it was saying they had stock ready to collect, so they did check and sure enough there it was online saying stock in store and ready to collect, so they then decided it was locked away and they needed to get the keys to open the cupboard where they should be, so back to the counter we went and they put a call out for the keys and after numerous calls for the keys and waiting about 15 minutes for someone to bring the keys, off to the cupboard they went. after about another 5 minutes looking they then came back and said there was none in stock. I then asked why it was saying they had stock in store but the store didn't have any and the answer was they didn't know why and wasn't bothered at all that I had wasted my time going to pick it up and wasted my time in store. Anyway why I was queueing and waiting in store at least 3 people walked out after they couldn't get any help with buying things of the shop floor. What a complete waste of time this store is and I'm surprised it gets any business running a shop as bad as this. Will not be going back to this store again complete waste of my time
7 months ago
Elvis Lara
Got a 'power' air fryer, currys own brand. It's great. We've bought a lot over the years from here, had to return a washing machine a few years ago, but it was dealt with very smoothly and they gave me a better model as a replacement (which they fetched the old and installed the new one!!) I will definitely shop here again in the future
1 month ago
