Shottenkirk Toyota of Weatherford
Toyota dealer Shottenkirk Toyota of Weatherford, 3131 Fort Worth Hwy, Weatherford, TX 76087, United States:
220 reviews
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Address: 3131 Fort Worth Hwy, Weatherford, TX 76087, United States
Website: shottenkirktoyotaweatherford.com
Phone number: +1 817-458-4956
GPS coordinates
Latitude: 32.7574712Longitude: -97.7002076
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reviews
Greg Obar
Got a good deal on a Tundra 2 weeks ago. They have a great selection. I would have given them a higher rating but there was a small plastic rear bumper piece that was missing (prior to purchase) that they said they would replace and cover. Instead though they made me actually purchase it out of my own pocket, after the purchase of the vehicle. It was only $68 but I felt a little lied too. Therefore the lower rating, so buyers beware.
1 month ago
Brian Lyon
Rep promised to give us a deal and a lower price than was listed if we came in at that exact moment because it was "end of month". The sales manager refused to lower it even one cent, in fact they ADDED $4,000 in non negotiable reconditioning and a 6 month warranty. He said he would not budge on the price because it had been looked over top to bottom by his shop and staff and this is why it was non negotiable. There was water inside the headlights and the car was FILTHY. I highly doubt anyone did more than spray it down with a water hose.
1 month ago
Josh Godette
Patrick Kemp got me in a new car the day I showed up. He got me in a new Corolla with plenty of room for my head and legs, and at 6'3" that's nice to have. The car is great, and I love the way it drives. The Bluetooth speakers, proactive safety features, and 40mpg make it a great car for a long drive. I thank everyone involved at the dealership for getting me set up and taken care of.
1 month ago
Natalie Goodman
Both my GMC AT4 here and the process was so easy. Travis was very helpful in helping me get a payment that worked for me. And Josh in financing got me in and answered all my questions I got warranty so I don't have to worry. Thanks guys!!! Everyone loves my truck!!! I got a great deal
5 months ago
Karl Ramos
The "Maintenance Required" message appear on the display related to tire rotation and oil change. I did not have an appointment but since I was going through Weatherford that day, I just pulled into the Maintenance Bay and asked if I could get these services done. The answer was "Yes" they could take care of it. There was another car in front of me, but they would get to it as soon as possible. I went to the lounge and enjoyed the HGTV show that was on the TV. In about an hour, my Highlander was ready and I was on my way. I appreciated the prompt service I received, even though I did not have an appointment. In the past I have always made an appointment for service, so I really appreciate their accommodating attitude for this service.
1 month ago
Bobek Bobek
Great place, went to look at a truck that unfortunately was sold right as I got there. They were very helpful in helping us find what we were looking for and keeping it in the price range that we wanted. Ask for Blake Garrett, was super respectful and would bend over backwards to make sure you leave a happy customer.
1 month ago
Amir Boyangiu
Our salesperson Mercedes, worked very hard to help us find a used truck to purchase. We couldn't come together on a price that was agreeable, so we didn't buy, but not because of anything she did. We really enjoyed getting to know her and working with her.
1 month ago
hiral patel
Zach Payne was an excellent salesman. Very thorough on making sure the car I got was the car I wanted. Zach reviewed several cars with me and was very professional. Down to earth and fought for a good payment. Made my first car buying experience great! Would definitely recommend coming here.
3 months ago
Christian Shalay
I went to the dealership on Friday and was very impressed. Everyone I spoke to well extremely friendly and helpful. Cody Preston was my salesman and he was very knowledgeable. He was able to answer all of my questions about the car. I highly recommend anyone looking to buy a new car to go see Cody.
1 month ago
Brian Potter
Probably the fastest oil change I’ve ever received from anywhere. And even on a Friday, that is really good, definitely coming back to Toyota. Great service. Very nice.
1 month ago
Chad Sell
The owner of this dealership is running a scam operation. Buyer beware. The listed prices are not the sales prices despite their listed disclaimer. And I quote “Price excludes TT&L, Registration, Insurance & $150.00 dealer documentation fee. Any other fees or charges that are allowed or prescribed by law.” So what gives then? Why tell a lie?
They add an extra $4,500 to the sales price above what is advertised. Some would call that false advertising. Others may call it lying.
You are all fair warned!!!!
1 month ago
Karthik Nagappan
They are courteous and fast. I have been taking my Tacoma there for about three years and I have no complain at all! Great professionals out there!
1 month ago
Juan Ramos
We came on a very busy day at Shottenkirk Toyota, but Eli and Danielle made it possible for us to feel comfortable and informed about our purchase! Love the team work and the friendly atmosphere!
Thank you guys 100% recommended!
1 month ago
Vincent Adams
Rachel the Service Advisor is amazing! She is always in a great mood, always makes me feel at home, and always has my cars best interest in mind. This is a great place!
1 month ago
Samantha Guzman
Found a great deal on used family car, we test drove and took it home that day. Their financing got me a much better interest rate than my credit union did and the process was smooth. The detailing on the car was a bit rushed but I was there until closing so I understand. Eduardo was very nice and everyone was nice enough to wear a mask during our visit since we chose to wear ours.
2 months ago
Gay Holman
I was fully prepared to be there ALL day, based on my previous experiences with other dealerships. The process was very quick and easy. Our salesman, George, was very friendly and helpful. He knew a lot about the vehicle I was looking at. This, despite the fact it wasn’t a Toyota. We enjoyed our experience very much and would recommend him and Shottenkirk to our friends if they asked.
2 months ago
Devin Bilge
We just had a great experience buying a new Toyota 4Runner from this dealership! Alejandro Santiago did an awesome job in explaining everything from start to finish, answered all of our questions and was an overall consummate professional. He made the sales part a breeze for us! Brian, in Finance, also explained everything in detail and left no questions unanswered. We appreciate having a great customer experience and would not hesitate to purchase from this dealership again.
2 months ago
Lefteris
Zac Payne which was my salesman and also another gentleman Josh Brown who handled my finance were very helpful and diligent in throughout my vehicle buying experience. They both worked very hard to give me an overall great customer experience and very low affordable rates on my new vehicle. Couldn’t thank them enough this was my first time at this dealership but it definitely won’t be the last and due to such a great experience I’ve already recommended them to other family members who are in the search of new vehicles as well. Highly recommend them to everyone.
2 months ago
Alejandra Espinosa
Great experience at Shottenkirk Toyota today with Sherry as my service representative. Not only did Sherry provide excellent customer service, she also set me up with a very nice loaner car and assistance with installing my sons car seat. I also have to mention how much I appreciate the normalcy of no pressure to wear a mask and leaving that up to the customer to decide.
2 months ago
Burkhard Streit
I did not purchase my car here but I bring my car here for maintenance and repairs and will continue to do so. Great customer service. I never feel pressured to add on extra services and even my oil changes are done in a timely manner compared to most dealership service centers I've experienced. I recommend service advisor Sherry.
1 month ago
Andy Panos
When I arrived they were quick to greet me and had everything that they needed ready to go. I was told how long it would take and asked if I would like my truck washed. They were finished in the time they gave me and the truck was washed and looked good.
1 month ago
Nayib Victorio
Great car buying experience! Josh was very helpful with helping me find what car I wanted and showing me all the features of the car, and Terry worked out a great deal on it. All the pricing was up front and clearly outlined, and Josh Brown in financing was very knowledgeable and made the whole process go smoothly.
2 months ago
C Davis
I went to 2 other dealerships prior to coming to Toyota of Weatherford. I have to say it is the most friendly place I’ve been to. Aubrey took care of me, was honest and willing to help out in ANY way possible! Ask for Aubrey when you go! Best decision I made!
2 months ago
Kris Mace
Before you go here be aware that the price you see online is not the actual price of the vehicle. The dealership tacks on a mandatory service package called shottenkirk care for $1k-3k dollars on every car. This is a deceptive bait and switch tactic to get you in the door. Do not be fooled like me. Save your time and money.
1 month ago
Lisa King
Samuel Ramsey was so great to work with. He was patient, listened to our needs and helped us get what we were looking for!
Thank you Samuel for the 2021 Tacoma! We appreciate your help.
2 months ago
Wendy Kilroy
I experience the same bait an switch price. Killer part is I was looking a two cars and they couldnt explain the different fees. The good reviews have to be fake because you can call and get this treatment like I did 5 months in a row.
1 month ago
Buzz Sapien
I have an older Prius that I take to Shottenkirk Toyota for service. I work with Sherry, who is very knowledgeable about my car model and is interested to ensure that the work is done properly. She is the best service advisor I have encountered at Toyota dealerships in five states. The service at Shottenkirk seems better than when Durant was at this location in Hudson Oaks.
1 month ago
Christen Bouchard
BAIT AND SWITCH! We drove 1.5 hrs to test drive a car, and we were ready to buy, but then we were told buying a $3000 “care package” was mandatory. They said they would not sell the call at the advertised price and that even with the $3k added on it was still below market. They said they understood why we didn’t like the surprise fees, but that’s just the way it is and everyone does it. We left upset, total waste of time.
1 month ago
Mike D
The advertised price is to get you to come it the price is 5 to 7 percent higher.
I went to buy the car they advertised; I was willing to finance or pay cash. Their advertised price was $56,524 plus TT&L, $150 dealership fee, and registration. Taxes would take the price to $60,056, add fees and registration, and the cost would come to $60,300 roughly. I was ready to pay that, but Terry, the manager at Shottenkirk, said no, the price was $64K. Terry then told me it is just an ad and does not need to be accurate.
1 month ago
Lilli Brownstein
My salesman Jaden did an awesome job and was great to work with. I didn't feel pressured to buy or rushed. I highly recommend shottenkirk for any vehicle purchase.
1 month ago
Courtney Mcmillian
I buy a used Dodge Challenger and almost paid in full as my down payment, they refused to negotiate price even though on the phone they said the price is negotiable they also started to tag on their care package that they refused to not let me take off. I really wanted the car so either way I paid for it not even 30 days me owning the vehicle about two weeks my transmission drops while on the highway so I called the dealership and I told them what’s going on and they say the warranty that they sold me will cover for the replacement. I was relieved but fast forward a week later I’ve come to find out the vehicle had no catalytic converter‘s and my warranty is voided, they had never told me that there was no catalytic converter and they sold me a warranty that was completely pointless because of the modification to the vehicle. I called them to tell them what is going on and I have now been playing phone tag with them for over a week and a half with no progress and no answers of what is going on or how they could help me in anyway.
1 month ago
Ramone Raya
I was looking for a Toyota Highlander from long time and was able to track one with Shottenkirk Toyota of Weatherford. Danielle Smith took care of the sales piece and it was really a great experience for me. We went through negotiation and reached at a great deal. Thank you Dani with helping me get my car at a great price. Thank you.
5 months ago
Buffy Minkler
Incredibly nice salespeople with nice cars, but the price you pay is WAY above the price they advertise online. I wanted to buy the car. It was advertised for $12,000 online. But, when they came out with the final out the door price, they were asking $16,000 because of their extended warranty (mandatory) and “shop fee” (mandatory). I’m fine if they have some fees, but I would have appreciated knowing what the pricing would be before going to check out the car. That bringing said, we negotiated down to a more reasonable price that better aligned with KBB, but it was still $3,000 above the price advertised online. Pricing honestly isn’t terrible compared to market rates, but reality did not meet the expectations set by their website.
2 months ago
Whicho Garza
Everyone I worked with was very professional and efficient, the salesman was upfront and honest with the vehicle we wanted to buy and our trade in value. Brian the finance guy was honest and upfront about the fees and didn’t put a lot of pressure on us to buy extra services we didn’t need. I’ll definitely do my best to trade with Shottenkirk in the future.
2 months ago
Marlene Abbey
The absolute best customer service representative I’ve ever dealt with. I called last Friday to get 4 new tires put on my car. She answered the phone and was extremely jovial and kind. She had to order my tires, so said it would be a few days...she called the next day and told me the tires had arrived!! I was at work, so I couldn’t have them done then, but I went it today to have all the work done. Did an inspection, oil change, new tires put on, and an alignment....all in under an hour. She was also extremely friendly and welcoming. She new my car when I pulled up to have my work done, and called me personally to let me know when my car was ready to be picked up. Great professionalism and customer service....highly recommended
3 months ago
Angela Morris
Ask for Travis Floyd! Travis was so pleasant and easy to work with! He got us in and out within a few hours. He answered all of our questions and went above and beyond for us. I will definitely be coming back to purchase another vehicle from him.
2 months ago
Alexis F
I had a wonderful experience at this dealership. I don’t buy cars often and I really am nervous when buying. My sales associate was extremely pleasant and did not pressure me to purchase a vehicle. He was extremely knowledgeable and help me understand all the different accessories to the new truck that I bought. I was really impressed with this dealership
3 months ago
Sami Humaid
I bought a used Highlander here. It was used but still cost a good amount. The salesman had said he would check to see if it had an extra key. I never saw the salesman again after I signed paperwork. I got home and realized the Highlander had no floor mats and the sunroof was messed up so I called back and never got a reply. I’ve bought many cars from here before it was Shottenkirk but will not any more. It seems, as if after I purchased, they really didn’t care anymore! When I finally spoke to manager Dan, he didn’t seem to care either and said the vehicle was sold AS IS. He said that I could pay for another key and to get the sunroof fixed. So buyer, be sure that you inspect everything on the inside of a used vehicle because once you drive off they won’t care about you and won’t fix anything unless you pay for it.
1 month ago
Sheena Ibanez
Josh Sigafoos was a joy to work with and we greatly appreciate his time, effort and patience in finding us exactly what we needed. Would highly recommend.
1 month ago
Chad Franks
Travis Floyd made my day! I came in not expecting a good day and bad news from the managers asking for more. . But he was upfront and honest with me the entire time and was able to get me in a much nicer vehicle then I had currently. He seriously made the year for me today! Thank you for everything again.
2 months ago
Yung Yola
I had never been here before since we are new to Weatherford but I needed to have my car inspected. They were so friendly and so nice and inspected my car even though it was late in the day!! It was a wonderful experience—— and I would highly recommend them!! 5 star service!!
2 months ago
Ryan Wing
My vehicle was taken into service promptly when I arrived for my appointment. My service advisor (Sherry) was awesome! She confirmed the work I wanted done, and answered all my questions. She was so helpful that when I told her a story about my son’s car she looked it up and found a recall. She booked me for the recall repair the next day. Excellent customer service! She restored my faith in this dealership after several bad experiences with another advisor. Thank you Sherry!
4 months ago
Veronica Lara
Beware! I will try to keep this review short and professional. I did not have any issues with the employees at this dealership. However, their sales policy is awful. Found a car online with a reasonable price (still on the high end according to KBB) and called to set appointment. Drove 4 hours to see the car and buy it. Then, the sales pitch. They add $3500 (approx.) to the sticker price for some BS protections etc. These are in addition to taxes, title, and registration. Additionally, they are "mandatory." I have purchased several cars and never came across this type of nonsense. It comes across as very dishonest. If they would have just published the actual sticker price online I probably would have purchased the vehicle.
3 months ago
Nychelle Shanck
The advertised price of a vehicle was $33,684.00. I called to both confirm the cost and the truck was available. However, after trying to negotiate with the sales manager, a back and forth prices that took multiple phone calls, and most of my day, the “best” the sales manager could do was $39,000.00.
They have thousands of dollars of hidden fees that they will not negotiate on, and do not tell you up front. “Shottenkirk care” and “Reconditioning”.
Throughout this process, I had to call them multiple times, even thought they assured me they would return my call.
At one point, I called and asked to speak with the sales manager. The salesperson, was extremely rude because I would not give him a bunch of info on why I wanted to talk to the sales manager. Eventually he put me on hold, with out telling me, and the call was eventually dropped after about 5 minutes.
Danielle Smith, the “internet director” accused me of setting an appointment wit the sales rep, Blake, then not showing. Which is 100% false. In fact I drove all the way to Weatherford from Arlington because I thought I would be getting a deal on a vehicle. Instead all I got was a waste of a trip, rude sales personnel and management, and lie to.
These people are 100% liars, and use unethical sales practices.
1 month ago
Michille Traskos
This dealership lost a definite sale from us today. We drove from over an hour away to view two Jeeps, one of which my husband had an email from the director with the price they would sell it for. When we got there, the price was already up over $2,000 and then once we went to talk numbers, we were hit with about $4,500 in "hidden" dealer fees! When we questioned the price we had been quoted in a personal e-mail, we were told that the director was just trying to "make a deal" that day. Apparently, they didn't want our business today and will never get it in the future! I felt bad for our salesperson as he was a stand-up guy! We went back to Rockwall and purchased a Jeep! Don't waste your time here! Peace out! ✌????
2 months ago
James Strait
Big thank you to Sherry in service! She was able to get my car looked at quickly for an odd rattle to make sure it was safe to drive. Thank goodness it wasn't a major issue. I am very thankful for fast and friendly service.
4 months ago
matthew gaming
Travis was AMAZING!!! After going through a nightmare of a time finding the perfect truck for me at several other dealerships, Travis succeeded! By far the easiest buying process I have ever been through! If you are in the market for a vehicle come see Travis Floyd!
2 months ago
Griselda Reyes
Where do I start? I found a use Camaro on their site that a friend living out of state wanted me to look at and drive for possible purchase. So I called and spoke with a salesman name Travis. I told him I would be there in about an hour since I live an hour away. He said ask for him. I arrived met him and explained what I wanted to do. He took my ID to make a copy and came back with Terry I'm assuming he's the manager. He asked again what are my intentions. I explained again and saw his demeanor change. He said they can't hold a car for a month. I said where did you get a month from? My friend is waiting on me to say this is the one. She has a credit union check in hand with a preset amount waiting. The purchase was to be a surprise gift for her husband. I guess he didn't believe me because he then said they don't except out of state checks. I realized then that he didn't want me to drive the vehicle. He kept saying it's the end of the month and this car will not be here. Well I just checked and it still is 2/8/21. I would like to hope that the color of my skin wasn't the issue but I will have to call it like I see it. I'm a 55 year old military vet not some thug off the street but that day I felt like the latter. I can only hope that this was an isolated incident but Mr. Terry seemed too comfortable with his comments. Needless to say I told my friend to look elsewhere. The experience I had at Shottenkirk showed me that we still have a long way to go as a country when it comes down to profiling.
4 months ago
mark richardson
I'm not one to post reviews... but I felt obligated as I've been searching for a good used car for a few months. This place is definitely not the place to buy used cars as they're incredibly hard to get a a hold of phone or email. Dealer fees at this place are a joke...unless you want to pay 4-5 thousand extra in fees ( B4 taxes and title) . Don't waste your time go elsewhere.
1 month ago
Evan
I drove two hours to see a vehicle listed for sale. Vehicle met my expectations. I was prepared to purchased at the advertised price but they were not willing to honor the price. There was an additional $3,500 added to the price listed for Recon and a ding and dent package I did not want. The general manager declined my offer to purchase at the advertised price. Not the experience you want or expect when purchasing a vehicle.
2 months ago
