Fabric Land
Fabric store Fabric Land, 76 Western Rd, Brighton BN1 2HA, United Kingdom:
92 reviews
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Address: 76 Western Rd, Brighton BN1 2HA, United Kingdom
Website: fabricland.co.uk
Phone number: +44 1273 822257
GPS coordinates
Latitude: 50.8243219Longitude: -0.1498732
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reviews
Jamar Wright
A wonderful shop but now [October 2020] sadly closed down. Online by post seems very good.
8 months ago
Jacob Gormely
Having spent two years looking elsewhere my first visit to Fabric Land revealed that elusive 70s retro design I was looking for.
11 months ago
Henry Linares
Awesome fabrics and helpful staff. Shame it's closing soon, though :'(
4 months ago
Sabrina Fennelly
Fantastic shop. It's my go to place for over 10 years.
2 months ago
Julie Epperson
Quite big choice of fabric down and upstairs. Prices are good, especially compared to other city centre fabric shops. Young staff nice, older not that much.
Don't expect that someone will take care of you, or ask if you need any advice. Just decide what you want by yourself, take fabric, wait nicely in line and then you will be served.
If you are upstairs, use the bell and wait patiently. Do not press the button several times. If no one is coming straight away, it means that they are busy downstairs and will come eventually. If you will keep calling, a very rude person will come, tell you why you shouldn't do that and cut your fabric carelessly. I saw this situation exactly four different times :)
It's just a shop where customer is not always right :)
2 months ago
Jonathan Chang
Been to the shop a few times now, and find the staff unhelpful and rude. Good cheap fabric
6 months ago
Jashanpreet Sidhu
Not much choice given the name. More haberdashery than fabric- I was going to ask for help but the guy working the till seemed a bit overwhelmed and I left as it got way too crowded for me and I felt bad for the staff. I'll go back but not until the virus calms down a bit. Staff were following social distancing. Customers not so considerate.
2 weeks ago
Diania Vond
If you want to buy some fibric pls hurry it will close soon !! They move on line that means you can touch before you buy
3 weeks ago
Kelly Munizzi
Really bad experience. I wanted to go inside and see and the guy was rude to me ????
5 months ago
John Cito
Diverse selection of fabrics...I can always find what I need. Staff really helpful.
2 months ago
marcus bryson
This store us now closed! Came all the way from Croydon to find out.......
8 months ago
Carmen Burton
Great shop for all kinds of fabric. They didn't have enough stock of the material I was after, but were helpful in suggesting their website and wrote down all the details for me.
I will be going back again later in the summer.
3 months ago
Shirley Carney
Very disappointed to find it is closing down usual good quality merchandise and very well informed staff
4 months ago
Scott Roemmich
This place is my sweet shop always happy in here
3 months ago
Terrance Stewart
Perfect for a seamstress. Has everything u could want.
2 months ago
Jag yanan
Great shop! I always find what I want. Good service
2 months ago
Mark Magistretti
Great fabric selection, you get what you pay for. Be prepared for hit and miss customer service though!
2 months ago
Jimmy Vega
Fuelling the creativity of Brighton!! Always love to visit and stare at the cotton prints and button collections. Amazing!
3 months ago
Brenden Derstine
Great place for all materials, very helpful and friendly staff
4 months ago
Hans
Closed and empty
7 months ago
Nancy Campbell
Great staff, great choice, good prices
4 weeks ago
Alyssa Vinluan
Very good selection of fabrics. Shame all prices went up in the last 6 months (Brexit apparently!! I was told). This now makes them more expensive than many online fabric shops. Staff helpful but not always.
4 months ago
Michelle Charette
Wife liked the selection of materials at reasonable prices.
2 months ago
Diane Hartley
Nice size shop with a variety of fabric choice. Friendly and welcoming staff who are happy to help.
4 months ago
Charlette S
Amazing choice, including some lovely scuba and jersey fabrics I'd never seen anywhere else
3 months ago
Annette Copeland
Good range of fabrics over two floors, cheap prices. The staff seem somewhat disinterested but maybe they warm up for regular customers.
5 months ago
Derek Price
Great choice of material and helpful staff
4 months ago
Marsha Revere
Closing down at the end of August 2020
11 months ago
Gene lefevre
My sister and I visited the Brighton store this morning. What a great shop! Wonderful choice of good quality but very reasonably priced fabrics, excellent and knowledgeable assistant, smiley and polite. We shall definitely be coming back or ordering on line. Thank you Fabric Land!
8 months ago
Beth Kailukaitis
A large range of inexpensive fabrics. Staff were helpful and pleasent. There are several posters around warning customers not to cut the fabric themselves or to take rolls of fabric downstairs etc These seem rather unfriendly and show a lack of respect towards well meaning customers
3 weeks ago
Mark ELWORTH
Shame its closing in September
10 months ago
DEV VAGH
Lovely staff and great value
3 months ago
Benjamin Earnhart
Has some beautiful material in this shop good price , I have maid a whole wardrobe of clothes ,,
4 weeks ago
Naman Jadaun
Good range of fabrics and good value for money
2 months ago
Thea Ly
I will never buy there again. Awful service.
I entered the shop and asked the oldest shop assistant a question. No smile and completely unkind.
I chose what fabrics I wanted and came back to the desk to ask for it. A young shop assistant and the oldest lady did not take any notice of me. I thought, well they are both busy, until a couple arrived and the young lady asked them what they wanted. I thought they were obviously not taking any notice of me.
Then, the oldest lady asked me what I wanted and I answered. She didn't even blink an eye to ask me to "get the fabric rolls I needed". I answered, Do I have to? I have never been asked to do that before and I have back problems.
How could she ask me to do that? It is her job, not ours. If she asks this to other customers, does she decide who can carry a roll and then she asks? After I said "Do I have to?" she got the rolls but she looked so angry and I felt as if she was doing that as an obligation, obviously not enjoying and no idea of what being a shop assistant means.
As if it wasn't enough, another young shop assistant kept looking at me as if there was something wrong with me or as if I had stolen something. How rude to stare at people like this.
In brief, awful attention and completely rude and unkind staff. All of them. With all the bad reviews they have, I wonder how they still exist. If Fabric Land hired real shop assistants - because these ones are definitely NOT shop assistants, they don't assist, provide an appalling service and are so rude - there would be many more people buying there.
Do not forget we have family and friends and we tell them not to go there so they do not experience what we did. We recommend shops where shop assistants are helpful, kind, cheerful, and assist customers, not the opposite as they are in Fabric Land.
4 months ago
Rebecca Marshall
Best value you will find in Brighton. Great fast service.
5 months ago
Andrew Williams
I often popped in on on my day off. I was appalled run in just after 9.15am one morning. Couldn't believe it 3 staff all standing there eating bacon rolls. Now would I want them cutting fabric or anything else I needed. I was ignored, walked about for 15 minutes, not even a nod. Upon listening to them complain about another customer who was there at dead on 9, I'm sure that's the time it states on the door they open. I left the store. I needed something last week and thought let's see if anything has changed. Slightly different, no bacon rolls, great. Then the rude demeanour and eye rolling, as well as taking personal calls, I will definitely not go back. I have a lot of friends who have seen this too, who often run in. I've been in customer service for 30 years in Retail, appalling, where is the training. The new younger girls look embarrassed by the older ladies. As the old saying goes 'treat people the way you'd like to be treated', obviously they don't care!!! Won't let me post with 0 *
6 months ago
Carol Coker
I popped In a couple of weeks ago, and I was so shocked by the awful and rude service. This is my first negative experience of this shop and I've been there many times before. It is so sad because it used to be a friendly place you could go for help and they would help you find what you need. But I encountered 3 emotionless girls, 1 of which didn't even possess the ability to politely answer me with words but instead just shook her head unable to even try to help me (I was only trying to remember the name of calico to buy some, so I didn't buy any) when she did speak don't worry, it was also with a rude tone of voice.
I was absolutely shocked.
6 months ago
Gordon Stephens
A good selection of fabrics, I shop here regularly for my fashion line, but unfortunately the customer service is SO poor. I've witnessed the staff bitching about customers as soon as they leave, you'll find it hard to even get a hello. I recommend going in knowing what you need, because the help won't be there.
3 weeks ago
Julio Hamilton
Fabric Land is great for a nice variety of fabric and advice.
3 months ago
Cheryl Cardamon
End of line stock at good prices. Stock varies weekly. Always buy what you need as you may not be able to match it later.
5 months ago
Zongheng Cui
Unhelpful British assistant.
Other lady, different nationality was very helpful. Alas didn't have what i wanted. Could not advise me where else to try.
5 months ago
Marisa M
Great shop but the staff need to go to charm school
4 months ago
Becky Hardenburgh
There is a lot of fabric of questionable quality (and even composition! Some tags don't have fibre content listings!) in this shop, but there are some gems to be found for a good price.
4 months ago
Lourdes Delicata
I have shopped myself a few times and was fine as I know what I'm after. I have asked my partner to go in a couple times for me to pick something up and they are so rude to him because he doesn't know much about fabric... I will not be shopping there again
7 months ago
Connie Ro
Cheap fabrics and good selection but always need to wait min 20mins. Staff is usually helpful but not kind and sometimes give half-an-answer which leads to misunderstanding ( e.g. About prices.) They answer your question and that's it. All-in-one I would recommended.
6 months ago
Pooja Bajpai
Good choice of fabrics art crafts & haberdashery
6 months ago
Woody Degan
Never going back... Staff were very slow and lacked enthusiasm, although compared to the lady in charge, they were amazing. Very rude. Watched them poorly treat a customer who had an email saying there fabric had arrived, only to be told they were wrong, regardless of the email they had from the business informing them otherwise.
3 weeks ago
Brian Bogle
Staff always knowledgeable & helpful & always find a few gems at great prices!
4 months ago
Emily Causey
Love it! Friendly and helpful staff, fantastic choice of fabrics and got 50% coupon off for next purchase.
4 months ago
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