Caffyns SEAT Tunbridge Wells
Car dealer Caffyns SEAT Tunbridge Wells, Lamberts Road, North Farm Industrial Estate, Tunbridge Wells TN2 3EL, United Kingdom:
48 reviews
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Address: Lamberts Road, North Farm Industrial Estate, Tunbridge Wells TN2 3EL, United Kingdom
Website: caffyns.co.uk
Phone number: +44 1892 256413
GPS coordinates
Latitude: 51.1521958Longitude: 0.2853414
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reviews
Kaytlyn Brooke
My 2015 SEAT Leon needed a replacement touch screen after it stopped working recently. Great experience all round. Alicia was really good at keeping me informed about what was going on and it was dealt with very quickly and with no hassle. Thank you!
4 months ago
Jimmy Harris
Having spoken to four car dealers...Joe was the only one to come back to me and literally sold me a car in 24 hours. He was nothing but professional and helpful from start to finish which made me drive that little bit further out of my way to pick up the car from him down at Tunbridge Wells. Turned up and the car was ready waiting to depart after final paper work signed off. Great to see all social distancing measures implemented around the site too. Highly recommend this branch.
3 days ago
Yohendy Figueroa
Been in for rear brake pads today, all done while I waited and exceptional customer service from Mark on the service desk.
1 month ago
CL Thornwall
After several (at least 5 if not more) visits to useless Seat FG barnes in Maidstone, who just would not solve a recurring problem on our motability vehicle, i am glad i decide to give Caffyns a go. They have rectified the problem by changing the required part and not just resetting like FG Barnes. We were able to speak to advisers without lengthy waits and were kept updated. Service is 5 star. I would recommend Caffyns to everyone.
1 month ago
Robert Park
Richard Haughton was fantastic from start to finish. Informative, friendly and went out of his way to help. He is a credit to the Caffyns company. I love the car!
4 months ago
Billy Poteet
Darren was very helpful. Made sure the spare wheel kit I wanted to order was okay for our Yeti. Package arrived within 2 days and fits perfectly. Dog so happy he can see out of window now. ????????????????
6 months ago
Natalie Rupard
Friendly staff and non pestering service!
Sales fellow Richard was pleasant and welcoming and catered to our requirements without throwing sales pitches at us. Recommend to anyone who is keen on a new motor!
6 months ago
Steve Gehring
I ordered a spare wheel and brace etc yesterday afternoon (3pm ish) and I received it this morning at 8 ish via a courier. Amazing!!
I ordered it by phone and within seconds an invoice was sent via email so payment took seconds and was so easy. A few minutes later I received another email saying it was packed and ready for dispatch.
Fabulous service and great price too for genuine Seat parts. Better than Amazon haha
Keep up the great work, I'm very impressed
Thanks. From Carole, Nottingham.
3 months ago
Sharon Joag
Haven't been there, I only drove passed it this morning. Can you people not read, I haven't been there.
1 month ago
kitchoy Caliao
Friendly and efficient. Get the job done, no fuss
3 months ago
Christine Sieggreen
Good service, friendly team
1 month ago
Cora Kromer
Excellent service with great social distancing measures.
6 months ago
Ray Gillespie
Recently brought a new car from Tony and I couldn't fault the service I received from him - start to finish. He listened, understood and was in no way 'pushy'. He made sure we were making the right decision and ensured I was happy with the choice I made. He discussed all the finance details in depth, came up with lots of figures so I choose the one that was right for me - he asked me my monthly budget and offered the additional bits on the side, (which I went for!). I couldn't recommend both Tony and Caffyns Seat enough!! There is plenty of customer parking, tea and coffee facilities and biscuits! Tony stayed with us past closing time and sent me videos of my car arriving :) A very happy girl :)
5 months ago
William Campbell
Impressed. Really friendly and helpful.
Also a big point is that the place has car parking for customers, which is a massive plus as I've arrived and driven away from car dealerships before because they've filled their customer parking with their cars for sale.
Caffyns was superb and can highly recommend.
3 months ago
Sajal khosla
Recently dealt with Mark and Adam in sales getting our new car and what a pleasent experience.
Not pushy directed us to the car that was right for us.
Good job how car salesmanship should be handled
3 months ago
Lucy Potter
Good facilities & Service Centre. They are willing to price match on tyres, so worth shopping around.
2 months ago
Tim Dunbar
Really helpful. Great service
2 months ago
Chris Plath
Mark Sayers is an experienced 'customer requirement identifier'... Not a pushy salesman, and happy to spend allllll day talking Skoda. Love to deal with people who love their job. A great experience!
2 months ago
andrew pickett
All ways a good experience here.
10 months ago
Michael CORCORAN
Recently visited to explore finance options on a new car. Came away feeling disappointed. I felt pushed and was not provided with any quotes or figures although this is what I requested before I came into the branch. I felt that as I wasn't making a decision based on one test drive and an hour consultation then there wasn't much more they could do at that point. All I was told is they could meet my monthly budget and deposit. Very unhelpful.
Although I enjoyed the test drive in comparison to other cars seen and driven during last week i found the seat ibiza expensive for what it is as it didn't have half of the specifications that others had. The salesman didn't even know the price of the car and made no effort to research this for me.
I won't be returning nor purchasing a car from here.
2 months ago
Rachael Larrabee
Purchased a car a year and a bit ago here, service from Adam was top notch, thinking of coming back when my car is paid off to go again.
4 months ago
Jeremy Fleming
Recently bought a Seat Leon through Caffyns and dealt with Richard. Fantastic sales person, no hard sell and very knowledgeable.
We rang ahead to check stock and Joe assisted and rang back to say there was three cars which matches our brief. He arranged for us to see Richard who stayed with us past closing time and didn't rush us. He also arranged for the car to be delivered and then spent time showing us all the controls.
5 star service from a 5 star team, thank you Caffyns.
4 weeks ago
Rosana Santos
Dublcheck Cleaning Services EAST KENT visited here and after initially finding it difficult to get someone's attention eventually when it was given the salesman was actually very courteous and extremely helpful, not pushy at all and happy to chat and show us around. I would happily recommend.
4 months ago
Jack London
A pleasure to business with. Adam was superb, really knowledgeable and had the best price for seat leon fr. i had called 4 other dealers to make sure and this by far was the best. Happily recommend to anyone, even delivered my car to my house!
4 weeks ago
Craig Mikesell
Bought a used car from Paul at Caffyns Seat Tunbridge Wells. He was very professional, helpful and a pleasure to deal with. I would buy from them again, the coffee was good too. Excellent.
4 weeks ago
Christina Daniels
Social distancing is in place
7 months ago
R D
Recently purchased a new car, great service from start to finish.
4 weeks ago
Eduardo Alvarez
We've purchased a couple of used Seats from Caffyns over the past 6 months. Both cars have been trouble free and we shall be returning shortly for a third vehicle. We would not hesitate to recommend Caffyns to anyone needing a new or used car in the Tunbridge wells area.
4 months ago
anan jarrar
Excellent, efficient and friendly service. Many thanks Paul for making the experience a great one and for fulfilling and surpassing my requirements
and expectations.
4 weeks ago
Lee White
Just stopped in to get my car serviced. Very happy with the way they dealt with me
7 months ago
Diana Fernandez
Great car, great price... good customer service and speedy transaction. All in all well worth a 5 Star rating
6 months ago
Joelle Warnock
Getting better well done to the service team & back staff...
9 months ago
Rosa Guzman
Surprise surprise the spilt seat is my fault, still just noticed that the passenger seat is about to do the same, shame this will be the last Seat I'll ever buy, rubbish dealership would have been no stars if I could pompous people!!!!!
2 months ago
Iaroslav Strasevici
Had third service there in April '14. Fixed service charges? Not when they bill you. The service desk charge full rates, we got overcharged by £55. Took 2 weeks to get a cheque back, paid cash to them! Add other things onto service but don't tell you they are extra costs. Spent £8 in extra phone calls to complain to HO. Check your bills with a fine tooth comb. Query anything that's not been requested. The bills are really hard to work out. Won't use again or buy another Skoda either. Buy cheap, buy twice!
3 weeks ago
Princola Jackson
Used them for the first time I'm July for my SEAT's service. Superb service, friendly staff and couldn't fault them!
7 months ago
Molly Parr
Nice coffee maker and AC room, perfect in the midst of hot days
5 months ago
Amy U
Awful service where to begin. To start with when I enquired about a new key I was quoted £150 and I asked whether this included the coding and was told yes it was all inclusive so I paid upfront. However when I went to pick up my key I was told there was going to be an additional charge of £50 for coding, after explaining the situation they rudely said that there was nothing they could do. I said to go ahead and I would pay the extra. I was already not happy and when my car was returned it had a dent in the door which was not recored on the vehicle damage before hand. They however tried to tell me that there was no way that they had caused this damage and that there was nothing they could do and it wasn't their problem. After returning to the store they tried to say the car was dirty and had a lot of vehicle damage which is completely false as I had just cleaned the car before taking it to them and the only damage previous to taking it to them was a few small stone chips which were marked on the paperwork and I agreed to. The customer service is awful none of the employees know what they are doing and they have to go find somebody else to answer even the most simple question. I am furious at the situation I would recommend to stay away and take note and pictures of your car before you let them anywhere near it
4 weeks ago
islam alsamraie
Great service from Caffyns Seat recently, Adam helped me through the process of purchasing a Leon and kept me up to date during the build of the car. Couldn't fault them.
8 months ago
Wenbo Chen
Just unbelievable rudeness - salesman sat behind his screen at his desk when we all entered the showroom to view the cars; it was only after we were leaving the lot at the font did he make an appearance - albeit when I had to summon him over. I was totally appalled by his behaviour - we left, not to return.
5 months ago
L Kyle
Superb staff excellent customer care
4 months ago
Tina Dunham
Brought a car from here a month ago really nice car but as I was driving home the fuel gauge kept going up and down a little bit so booked it in with them they looked at it waited around 15 mins they said they found a fault wiped it off if it does it again bring it back went back and they was trying to say they never found fault so I left with them for a whole week to get it sorted as was on holiday rang them when back see if any update on car said he will ring me back in 5 minutes and this happened about 10 times them kept saying they will ring me back and not once did they ring me back and then they told me they haven't even looked at the car the service department are terrible don't even know what they are doing DO NOT BUY A CAR FROM THESE CAUSE IF IT BREAKS IT WILL NEVER GET REPAIRED AND ALL YOU GET IS LIE AFTER LIE
6 months ago
ZEMON
Free safety recall on an 8 year old altea,vehicle washed (very well) what’s not to like!
6 months ago
Renee Knowles
Helpful staff
2 months ago
Jonathan Gomez
Friendly and helpful.
4 months ago
Jennifer Staffenhagen
Great service
4 months ago
Flora Chanda
NOT IMPRESSED NO SALESMAN COME TO TALK TO ME ABOUT BUY A NEW CAR
4 weeks ago
Bret Barnes
It is always a good experience
3 months ago
saatana
Can not fault it. Walked away happy and My SEAT was delivered
7 months ago
