Eastbourne Motoring Centre
Car dealer Eastbourne Motoring Centre, 103 Cavendish Pl, Bourne St, Eastbourne BN21 3SE, United Kingdom:
80 reviews
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Address: 103 Cavendish Pl, Bourne St, Eastbourne BN21 3SE, United Kingdom
Website: emcgroup.co.uk
Phone number: +44 1323 720681
GPS coordinates
Latitude: 50.7724527Longitude: 0.2880219
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reviews
David Renes
Been using now since early 90s originally was a cabin, loss count exactly how many cars I've had, but for me personally years later, the service is still as good as the first,. These guys go beyond a good customer service, thank you again.
1 month ago
Virginia Velasquez
I would recommend Eastbourne Motoring Centre Vauxhall to friends and family because their attitude and service was great. Nothing was an issue and everyone was always so helpful, throughout my buying journey. Thank you.
2 months ago
Marcia Eden
very good service, answered my questions, without the need for the hard sell
1 month ago
Vinay Kumar
Great local car dealership with generous on-site parking.
Excellent service and very friendly staff.
2 months ago
Lindsey Klingensmith
They Haven't Got A Clue
In 2021 Eastbourne Motoring Centre are still relying on a paper based diary for booking test drives. The fact that Vauxhall's website shows availability it would appear that there isn't any.
1 month ago
Valdor Fox
OMG...... Michael in parts department..... amazing service......wish I had cash to tip him because he went above and beyond sorting out my astra locking wheel key problem.......sorted????????
1 month ago
Phillip Schechtman
Bad experience. (Covid click and collect) Selling cars from the website and then delivering the same car chosen by the customer but with more miles after closing the sale ,is not correct but an economic damage for the customer, because to close insurance and financing and return the car there was a waste of time and money. Total disappointment.
5 months ago
Nathan Askew
Good company but difficult during lockdown.
3 months ago
Roxanne Shortte
All the staff are super friendly and helpful - I wouldn't take my car anywhere else!
5 months ago
Stacy Hill
Picked up new Vauxhall mobility combo van . I liked this place and people as soon as I walked in. Some places I have walked out of. We hot on well with the gentleman .
7 months ago
Matt Hart
Very happy with the service provided, not the cheapest but they look after you and keep you informed.
8 months ago
Jane Kidd
Always pleasant and polite. Keep you informed of what is going on with service or mot and always call you before taking out any work.
7 months ago
Kyle Foster
I've just moved to the area & took my car here for the first time for a service & fix my air conditioning. I booked online, which was painless & received an email confirming the booking straight away. Right from the start the staff were very friendly, including courteous & helpful, including Emma and Caterina on the front desk. The job only took five hours & in the mean time they lent me a small Susuki Sprint turbo (lovely car!). I had booked a Major service but when I can't back to pick it up they said it only needed an interim service, so I saved a ton of money. The car was handed back to me nice & clean & shiny inside & out. The air con had been fixed too. I love the idea that they send you a message where to can watch a video of the safety check they perform, great idea. Very pleased with the whole process & experience, thank you ????????
8 months ago
Williette Hernandez
Always very helpful
2 months ago
Ehab Gamal
Honest ans truthful regarding service issues freindly team
9 months ago
Kylene Pastorius
Superb and polite service.
4 months ago
Cherish Button
Brilliant service with great staff, especially Rick who catered for all my needs and went out of his way to help. I would highly recommend. Thankyou so much.
1 month ago
Yoel Blum
Sorted out a small problem by listening and helping which corrected the problem
7 months ago
Cheng Xu
Very friendly and efficient as always.
7 months ago
Morgan Chittum
Always helpful.
4 months ago
Ashlee Starzec
We purchased our car from EMC and always have the it serviced by them. They give brilliant customer service and we have full confidence in them. Highly recommended.
4 months ago
Tonette Muell
Couldn't replicate fault but only charged me half price. Plenty of customer parking and served quickly at service desk.
3 months ago
tyler armstrong
The sales staff are here simply exceptional and the vehicles on offer are of a very high standard. I would trust them completely.
4 months ago
Andie Gordman
Eastbourne Motoring Centre Vauxhall were helpful because They understood my needs and they treat you like an individual (in all areas) I use them for my vehicle servicing as well. Very satisfied customer.
5 months ago
Xon Howard
A fabulous garage, service dept and sales room.
3 months ago
Armando Rossi
What a great company well recommend
5 days ago
Anthony McLeod
Great service, have been a customer for years and won't take my car anywhere else.
2 months ago
Michael Gardner
Bought our car from them a year ago and as they provided great service we took the car back to them for an annual service and MOT. Very busy in the Service department (it was lunchtime) but each customer was treated cordially and with a smile so all good. Completed the service and MOT on time and returned to us washed and with internal valet. EMC also run a voluntary monthly savings scheme which allows you to spread your cost over a year which is good news.
7 months ago
Kartik Kadel
Pleasant helpful staff. Very good service
2 months ago
Shannan Duncan
When we were disappointed to discover that the car we wanted to buy from Eastbourne Motoring Centre was an automatic, they quickly sourced another car, but a better model, especially for us from the Vauxhall carpool. Really pleased with the service.
7 months ago
Porn Star
A very good place to entrust your vehicle with.
3 months ago
Tina Spring
Scott Bond was fantastic nothing was too much trouble and the deal he came up with after helping me find my perfect car was amazing. Purchasing a car from EMC was a pleasure and the best experience I have had purchasing a car. (and i've had few). Definitely would be my first choice again.
3 months ago
Noe Garcia
I've just bought a 2nd hand car from Eastbourne Motoring Centre. They were friendly, helpful and professional. I would highly recommend them if you are looking to buy a new or 2nd hand car.
7 months ago
Chris Johnson
I was very pleased with the service received from Oliver at Eastbourne Motoring Centre when I bought my car in June, however it quickly went downhill from there. First time I left my car for service as there was an issue with the battery, I was told the car will be delivered to me the same day. I got a call in the evening that the car wasn't ready and it would be done by the end of following day. As I haven't heard anything, I went to EMC to enquire only to be told that they "don't know anything because people at ford are not answering their phone". This went on for 5 days, with absolutely no effort being made on EMC's side and I still had to enquire every day. This left me with no method of transport to get to work for a week. I was willing to let it go, however I am in the same situation right now. I informed EMC about an issue with the radio on the 14th and I was informed they would book me in with ford to have it checked. No further communication from EMC received until I called them multiple times on the 20th. I took the car to EMC today morning with, what I was told, was a simple issue with the radio and would only take until 5pm for them to get the car back to me. Having learned from previous experience, I asked them to let me know as soon as they know if it'll take any longer as I need the car tomorrow to visit family and I had to know by 4pm if I should arrange alternative transport. As I haven't received any information about delay, I walked to EMC at 5pm to collect my car, only to be told it's not there and they don't know where it is. I requested their driver takes me to ford to collect my car, which he did, however there I was told that they didn't have a chance to look at it and would do so overnight (I assume they have a night shift?). I once again reminded them that I need my car back by 12pm tomorrow at latest as now it's too late for me to arrange alternative transport. I was told that "maybe it will be done by 1pm". Absolutely appalling customer service from both ford and EMC. Considering that I am dealing with EMC directly, I expected them to at least communicate with me regarding any delays so I could make alternative plans. Would not recommend their service unless you like to buy a car and not be able to use it for unknown periods of time because they don't even bother to communicate with you, let alone actually solve the issue.
3 months ago
Jamezell Davis
I've been a customer with them for about 9 years and they treat me absolutely brilliant can't fault them.
3 months ago
Glen Maylone
Eastbourne Motoring Centre Suzuki were fantastic because the sales and aftersales was excellent. I found that the CD player was broken when i went to use it, there has been no quibbles and am currently waiting for a replacement unit to be fitted. Top class
10 months ago
Adam Roberts
Very helpful staff. Bought some vauxhall parts for my car incl. paint, which they had to order in. They rang me when parts had been delivered. Not over expensive. Parking can be a bit tricky, as there's quite often alot of cars there. But would definately recommend.
2 months ago
Keisha Pryor
Fixed the car no problem, very polite and customer friendly.
3 months ago
Travis D
Good choice of cars, knowledgeable and competent sales force. Pleasure to deal with.
4 months ago
Adam Mast
Reception personnel first class can highly reccommend the service
7 months ago
Azizcan Durul
They were great as usual
3 months ago
Chuck Newton
The best customer service you could ask for. Polite and efficient. Would highly recommend.
5 months ago
Jennifer Willson
Good knowledge from the car dealership - as well as getting the type of car I wanted.
9 months ago
Monica Freng
It was the first annual service of the car, oil and filter changes, so i can only rate the customer service which was five stars, very kind and polite.
1 month ago
Jill Carpenter
Rip off on repair bills, quoted me 250% more then a local garage for a simple job, then when I refused and stipulated I'd take my business elsewhere they tried to charge me £81 diagnostic fee, I refused to pay as this fee is not in their T&C's or wasn't mentioned when I dropped the car off. If their repair charges were justifiable they would have one the job.. Be cautious when using them for repairs, I can imagine they try to bully some customers.
7 months ago
Thomas Hulse
I am happy both with the service provided and the repair of 'Cyril' the Corsa after what I thought was just a flat battery involved being towed from Newhaven, diagnostics and a body control system reset! They also gave the car a health check and replaced the indicator bulbs and rear wiper blade. Post repair, they were happy to keep it on site until I was able to get there the following weekend. Thanks for all your help.
5 months ago
Ramon Sanchez
Absolutely brilliant service, never did I get a hard sell Thanks Sam.
3 months ago
Jesse Housley
Absolutely brilliant service, would really recommend them.
4 months ago
Jake Coker
Staff always polite welcoming and helpful Katrina has helped me the last few times her customer service is fantastic always goes that extra mile
1 month ago
Nadia Savelieva
I was really happy with the service and attention to detail provided by EMC. Thank you. I would highly recommend you.
9 months ago
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