Argos Edgware
Department store Argos Edgware, 158 Station Rd, Edgware HA8 7AW, United Kingdom:
109 reviews
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Address: 158 Station Rd, Edgware HA8 7AW, United Kingdom
Website: argos.co.uk
Phone number: +44 345 165 7346
GPS coordinates
Latitude: 51.6133541Longitude: -0.2760809
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reviews
Robin R
Super friendly and informative guy helped me out with some questions I had regarding this second lockdown when I went to pick up an order. Was so pleasant, particularly after my poor customer service at the Ealing Argos a few days prior.
7 months ago
Luciana Pacheco
Poor today 14.2.2021
I went to the shop to pick up my gift for my lovely wife only to be told the store is closed due to unforseen circumstances
4 months ago
Sauharda Dahal
Really amazing, I have been coming to this store for many years and finally we have a team that help us find what we need. Ellen, the manager, was great she helped me and things seemed to move so fast I was very happy with how helpful all the staff were and I am happy to go back and see Ellen again when I need another fan!
2 months ago
Audrey Reif
Awful customer service by a member of staff
7 months ago
Stephen W
The stuff doesn't know anything about the products!!! How someone can work for retail and doesn't know what they selling even if that's printed on their website and they even refuse to read what the website says! Train your stuff Argos
9 months ago
Lisa Garber
Worst customer service ever experienced in a an Argos store. Had to leave empty handed.
2 months ago
Erin Stanley
my partner placed a order and paid for it online for collection from argos edgware, i came to collect order, the lady at the desk didn't give me all my order I asked for receipt she said its in your email, when I got home my partner told me im missing a item, I called in to edgware store who said that the item is there for collection, and the lady made a mistake, and they don't know why she didn't give it, I asked if they can delivery it because of there mistake, she said in a very rude way ABSOLUTLEY NOT, they were very rude and unhelpful they ruined my daughters xmas present she was heart broken when everyone got there toys and she didn't get anything, the manager Ellana was very rude and unhelpfull, she knew her staff made a mistake but she wasn't willing to help and made a issue when it came to refund as well. never go to this branch as they are unprofessional and very rude
2 months ago
Oscar Urrutia
A massive thank you to Ellen for all her help in answering all the queries regarding some purchases made online. She went over and above than expected and got to the bottom of it. Fab customer service.
3 months ago
Samantha Jones
Very helpful & friendly staff!
2 weeks ago
Jessc Parkhurst
Good branch, helpful and friendly staff.
I’m especially happy with Alex’s service!
Thanks
3 months ago
Keith Grose
Didn't have a very good experience here. Their were atleast 6 staff members working in the store.
We stood in the queue for a very long time!
I noticed the staff at the tills were having chit chats with customers at the till which longed out each individual customer service, rather than giving a quick service due to the long wait.
The staff have their priorities mixed up and i even noticed some customers leave the store due to the long queue.
However, once it was out turn the staff member was very helpful exceeded our expectations. Which is the reason why I've given atleast 2 stars.
3 months ago
Gabriel Duke
Ordered in store and collected an item literally within a minute. Super fast. Well done.
3 months ago
Joan Boulay
The worst service ever
2 months ago
Mike Cassidy
Visited this store today only one staff serving customer during lunch time after a long wait i walked out and came back later on just to find out the same one staff struggling behind till with around 7 customers waiting to be serve. bad management for sure ! at least during peak time such as lunch time they should have provided more staff not fair on customer and not fair on that one staff as well.
2 weeks ago
gudi dhir
The speed of service can be very slow at this brach and parking is very limited in the surrounding area. A parking ticket is likely if you leave your car close by in the hope you can be in and out quickly.
6 months ago
Tony Baylor
Took 25 minutes to get my items after paying. Then got home to find one had already been opened and most of the parts were missing. Pretty appalling.
8 months ago
Jason Roling
Assistant at the pick up counter didnt say hello or anything looked at ticket and touched my item on shelf and walked away. So rude. Another server had to come and serve us. Teach some of ur staff good customer service and politeness please.
2 weeks ago
William Pardue
I placed an order for recliner worth £200 and paid delivery charge of £15 on 30/01/19. I was told to expect the delivery 31/01/19. I live on colin park road few miles from edgware. Driver turns up and says road is too narrow so he can't deliver. I was told i will get the delivery saturday today between 1300-1500 with a smaller vehicle. Again i waited and waited. Finally after calling them with no show from driver i am being told my road is too narrow. I work for selco builders warehouse as deputy branch manager and we have 26T lorry and we deliver to many customers in and around london. My own 26T lorries have delivered on my road so i dont understand what "space shuttle" argos uses to deliver a recliner that cant fit on my road?
Now i am being told rudely that i can come for refund or wait till 7thfeb for a smaller vehicle. The
What an absolute joke?
I dont expect i will even get a call from this complain but i need to make people aware of this issue and wouldnt recommend argos.
Thanks for this example which i can use as a personal experience in my company about what horrendous customer service is ?
Thanks for nothing
2 weeks ago
Yousuf Hassan
Excellent service, really helpful and friendly staff. Looks like the whole store got refurbished, including employees!
2 weeks ago
DM MY
WORST EXPERIENCE I'VE EVER HAD!
Took in a faulty pair of headphones within the 30 day return window and was told by 2 members of staff that it was fine for an exchange onlt to have the manager reverse the decision as I was about to walk out with the headphones. After explaining my situation again (for the 3rd time now) I am now left with £135 30-day old headphones that don't work. They offered no credit, no discount not even an apology - nothing just showed me the door. Horrible customer service. Will be taking the issue up with consumer affairs as this is blatantly illegal. BUY HERE AT YOUR OWN RISK!!!!!!!
2 weeks ago
Wendell Davis
I reserved baby bag and I got a text the next day morning that is ready for collection in the store. So quick
2 weeks ago
Clark
Was humiliated by the store manager Kapil and still haven't received my fast track order from 2 weeks ago. STAY AWAY - it's not worth the hassle. Customer Services team put down the phone on me multiple times.
5 months ago
Christina Hanson
Absolutely fantastic Manager Alec. Calm considerate and helpful over the black Friday mayhem.
5 months ago
Thomas Miller
Bought a watch and made the strap smaller, the next day I went to make it a bit smaller, they said they don't have the machine when I said I came yesterday and you guys did it then said the machine is broken and need to come in 2 weeks. Felt I was lied to when I said you guys did it yesterday
8 months ago
prashant ambulkar
Did what they were supposed to, efficient and no hassles.
5 months ago
Shaun Leete
ORDERED A SET OF TYRE'S OFF EBAY HAD THEM DELIVERED TO ARGOS EDGWARE .
STAFF WERE GREAT AND HELPFUL ????????????
5 months ago
Onyx Cruz
It was not busy when I got quickly my item. Just 5 minutes. Incredible service.
10 months ago
Zachary Reed
Low waiting time, immediate help, great attitude from staff
6 months ago
Stacey Kothe
I have never met such an rude and childish girl working in customer service before. A worker called Fatima (i believe that was her name) refused to do a return due to an mix up in their own system (since we'd purchased the item only 5 mins ago after standing in extremely long queues) and then had the cheek to start arguing with my partner because he, obviously, was not accepting that behaviour. She showed the most bratty and childish attitude as though we are in high school. She probably still is. Threw our receipt at us, kissing her teeth, snapping and dragging me into the argument 'you not gon'a do anyting?' Argos really needs to reconsider who they hire for their 'customer service' and I shall not be shopping from that branch ever again. You should too.
9 months ago
Thelmas Bar
Good place to go if you know what you need. If need an advice on product then look elsewhere.
7 months ago
Jessica Rosenberg
I have a few argos stores around me but I do use this one more as I can get cabs to pick me up from here. I've never had a problem getting items here.
6 months ago
Wayne Dossin
Very quick service just go and grab the stuff
6 months ago
Assibey Blake
Staff appear to be on a completely different planet. I'm really not sure if they would actually happen to know their own name or day of the week.
2 weeks ago
Rocky Tren
Argos is great just imagine you can order stuff and they will deliver to your house within 3 hours or less just amazing.
4 months ago
Vanessa McKibben
1) Que took around 16 minutes to be served "Only 4 people in the waiting que".
2) Sold a faulty product, next day I decided to return the product, an employee decided to tell me that an electrical product was non-refundable (charger) However he'll do me a favour and refund. Utter nonsense.
3) Customer service is okay but not great, you ask someone whether they want to exchange a product or if they'd like a refund.
4) Second hand product.
6 months ago
Kenny Mahoney
Great experience..Very helpful staff including manager
6 months ago
Andres Lopez
Very good yes i will tell my friends Louis
4 months ago
Alexander Noel
Super quick placed order and paid and pffff like magic my order was there.
5 months ago
Woodrow
Absolutely terrible service! Never on the till, rude staff, and gave my a product without a box which then broke into pieces when I got home
8 months ago
Aditya Adusumilli
Best place for your quick shop of many things
4 months ago
Dale Renfrow
The manager at this store is absolutely pathetic. Her name is Vanee. Extremely rude and no help whatsoever. I shop regularly in the Edgware store and I will never be returning. Worst experience ever. Vanee is so rude!!!! And her colleague Seema is just as bad. Not happy at all.
2 weeks ago
wesler hester
Cool place to buy things with great experience.
8 months ago
Jeff Ferrie
The orders after you come quicker than your order, but overall it's a great shop to visit
2 weeks ago
MyNameAZeus
Standard Argos. Was very quick to be served so I'm happy.
2 weeks ago
William Foreman
Nice and clean store. Staff very friendly
6 months ago
Derek Brichacek
It is rare that your order is OUT OF STOCK. The staff is kind, courteous and extremely helpful.
4 months ago
Ericka Mason
Very slow service , good products.
2 weeks ago
Nancy Rossley
Always have stock unlike other branches
5 months ago
Jamey Brigley
Standard argos.
Seen to quickley and efficiently
2 weeks ago
Rob Ernst
Good customer service
4 months ago
