Wykamol Group Ltd

Excellent product range of basement pumps, sump tanks and control systems - to complement there membranes and waterproofing products for below ground structures.

A long standing, reliable company with good old British products!

Lovely people.

I bought a large quantity of enviroseal and coated a detached farmhouse, the product was 100% correctly applied, stonework completely dry for weeks before, low pressure spray, exactly as per instructions on product. Then a second coat a week later. It worked well for 12 month, thereafter completely failed, it does not last as long as they state, no way near. Waste of money.

Having had various dealings with this company I have no hesitation recommending them for your damp proofing, timber preservation or basement works

One of their vans just ran a 'very' red light (7:50 4/12/19 at the Ricoh Arena roundabout, Coventry) so I hate to think what their site health and safety is really like. In my site experience in civil engineering the contractors that get complaints about driving aren't very safe on site either. It appears to be a company culture thing.

Did some work for this company seemed to be a nice place but couldn't comment on what they are like to have them work for you

Rep from this company came out to measure and quote — over estimated (obviously boosting his sales figures) Now company won’t take the product back without me paying for postage and then deducting 25% for handling charge. I wouldn’t mind if I had made the mistake! I gave emailed the sales director twice and he hasn’t got the decency to reply. The are very quick to take your money but don’t want to know when they have made a mistake and you want a refund !!!! BAD CUSTOMER SERVICE

BEWARE!!! I had a damp course through a company with a Wykamol 30 year guarantee. It failed and when I approached them they came up with a pack of lies about Wykamol Ltd not having anything to do with Wykamol Group. Funny - the directors are the same people, the trading address is the same address and allegedly now the guarantee isn't valid. I'm now seeking legal advice but whatever you do DO NOT deal with this company. The company is obviously corrupt from top to bottom.

Lectros (now under Wykamol Group Limited) did a treatment for rising damp some years ago at my property. I purchased the Lectros Guarantee Indemnity Insurance which covers the work in the event of failure for 30 years. The contractor who did the work has ceased trading but the bond gives an undertaking from Lectros directly that they will carry out treatment in respect of any claims in the event that the Contractor has ceased trading, whether voluntary or involuntary. The bond does state that they reserve the right to require a refundable deposit to cover expenses for any investigation required, but what they fail to say is that the deposit can be as much as you have paid for the work to be carried out in the first instance. Wykamol advises that you must carry out numerous checks yourself initially to ensure the failure is not down to you and then asks for an up front payment of £250 plus VAT for a re-inspection to be carried out under the guarantee. If they determine that they are definitely at fault they will refund the money to you. What time frame this takes is unknown as they remove a sample and take it for analysis. This process has left me feeling that purchasing the indemnity insurance was a waste of time, and it is unreasonable to expect people to pay a £300 up front payment for re-inspection. The point of purchasing the insurance was to make sure that any failure of the work would be fixed if it failed, not to make it impossible to claim under the insurance. A deposit should not be £300 when you have already paid for the work to be insured - regardless of whether or not it is refunded!!!

Mint

A disgusting company run by clueless people top to bottom they pay there staff peanuts and sit back and profit there prices are way over priced and can find cheaper at other builders merchants they treat there employees like dirt and are happy for them to struggle financially so they can profit more boycott this company NOW

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