HSL Southampton

Superb, absolutely superb! From the moment we entered the store, to the moment we left, we were treated like royalty. The staff were AMAZING! Great care was taken with measurements to ensure the chair was an ideal fit. Bed was tested and the information given to help assist us with bad back issues was spot on. Coffee and tea... with biscuits such service. Highly recommended and an absolute joy to have been treated so lovely. Oh and great reading material.... here's a fact... did you know woodlice are bisexual? Nope, me either until I visited here and read the book on animal biology! So, worth a visit even for the knowledge I gained. Mandy x

After nearly three years the control on a riser/recliner chair became difficult to operate. With a phone call lasting seconds a polite staff member said "I see it's still under warranty, I'll send a new one." It arrived within two days.

Bought a cosy armchair here. The lady staff were absolutely amazing, so patient. Three hours it took us to decide and still they were both smiling. Plus, they both told us as it was a lot of money to go home and think about it so the pleasant afternoon was not all about grabbing a sale! The price was unbelievable but that's not their fault. Coffee and biscuits as well.

Excellent customer service