First Tech Federal Credit Union
Federal credit union First Tech Federal Credit Union, 2700 156th Ave NE Ste 100, Bellevue, WA 98007, United States:
19 reviews
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Address: 2700 156th Ave NE Ste 100, Bellevue, WA 98007, United States
Website: firsttechfed.com
Phone number: +1 855-855-8805
GPS coordinates
Latitude: 47.6334654Longitude: -122.1318672
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reviews
Elizabeth Hernandez
The credit union is not half bad. It’s just getting a hold of someone. They all want to direct you to a web site, however contrary to what First Tech may think, banking is still a people business
Why should we have to wait on hold for 45+ minutes to resolve something that requires a representative?
This survey does not reflect the branch indicated, but that is where I got my card and at that time they pledged service beyond my bank and said they were one of the top rated financial institutions
Now all we get is Covid this, covid that, to justify no phone help at all, and getting transferred over and over. First Tech service is less embracing than US Bank where I also bank
Make it a great day
6 months ago
Celia Breyley
Came there to deposit a check. Realized that personnel can barely speak English.
6 months ago
Karina G
I love staffs and the benefit for checking, CD accts from this union. But I do not recommend mortgage specialists. Whatever they don't want to reply of my question, they just ignored and not respond even I email several times request to running the loan processing info after met in person. I felt he is not treated customer fairly. I showed my email to my neighbors for checking my writing is clear. They said my question and writing is clear to understand.
I don't recommed Duke(mortgage specialist) and Josh(mortgage specialist). Josh didn't response to my email 1 time. Duke ignored my email 3 times after the meeting. I love Alan(premier financial representative 2), he is so nice. He push Duke to send reply to me. But he still didn't send me the application link yet that I requested via email. I had to email him again as reminder.
I think Duke, his attitude is so arrogant and he has the lack of customer service skill.
2 months ago
Harry Anischik
Have had terrible experiences at this location. I have visited thrice here four different reasons and had to go somewhere else to get my work done. The staff is really rude and talk in condescending way.
4 months ago
Melissa Lewis
Love my bank. Not everything they charge which is great! The online banking service is great too. The customer service is top class in every aspect!
4 months ago
Dawn Peters
Good bank. Great service.
2 months ago
Buddy Mcintyre
Great credit union. I've been using them for 8 years. It's perfect for tech immigrants, better than any other back. In-person service is a bit slow, but people are very nice.
4 weeks ago
Suri Kim
Staffs take much more time to address. Even you visit this branch with prior online appointments, you need to wait 40-50 minutes atleast.
1 month ago
Shlomo Warren
This is not a bank it's a credit union, so ur savings account no need to have just $5 and they offer credit cards for the new entrees into US as no other banks provide it.
7 months ago
Teo TJ
The Management is very innovative, always introducing new ways to ensure a secured and easy banking. I have enjoyed excellent customer services for over four years.
7 months ago
Vasilica Ristoi
Best credit union ever! Been a member for over twenty years, been a member of other credit unions and banks during that time, never left 1st Tech.
4 weeks ago
Md Fahad
Friendly staff that help you get what you need done in a professional manner
5 months ago
Ashley Hill
Unnecessary waiting queue, rude gentleman..
1 month ago
Mendel Ehrenreich
The service was pretty fast
9 months ago
John Ordovas
Friendly staff. No stupid fees, like BoA. Always go for a credit union.
9 months ago
Neal Lacey
Went above my expectations to resolve an issue with my homeowner's insurance.
8 months ago
Parker Haley
The Seattle office is better
7 months ago
Diane Wendte
Great customer service
6 months ago
Bobby Smith
Nice placev
11 months ago
