Shell

Fuelling wagon nice to see that they were strict on face masks policy

Terrible customer service. Tring to get fuel. Gave him my fuel card 3 times. And haven't gave me feul. I asked for his name to complain and he removed his badge. And refused to give me his name. He then said I give you free beer if you don't complain. When I am driving a wagon.

Poorly trained staff in the shop and subway. Lack of english and rude.

Usually always find what I need and staff are friendly. Very well kept store as well

Easy access, good range of foods. Great Starbucks on same site.

The staff provide an excellent service ????

Went in on the 19th of August 2020 around 4.25pm to fill my car with lpg but lpg wasnt coming through for some reason. Staff was unhelpful and Rude. Poorly trained. Dosent speak english properly.

Yes ok -- think I needed the loo but the place was ok

Good friendly staff

Miserable attendant

Grumpy staff not a smile between them.

Key fuels on certain pumps only. Small signs easily missed. Rude attendant.

It had what I needed

Had a subway meal deal came to nearly £8 and that was supposedly the meal deal

Good

Carefull when you buy anything inside.they have over charged me more than once so wont be going back

It's ok. Carpark, toilets and a nice cafe.

Dirty toilets, no hand wash or toilet paper .

Filled up with lpg today. The gentleman was very helpful and. Polite

Don’t bother!

All ok

DONT BOTHER STOPPING HERE! Understaffed and because of this the staff could not care. All staff complaining to customers they haven’t had a break since 6am. The worst example of how not to run a business. On my blacklist. Poor management should be fired.

I like the fact theres a Starbucks here, I dont generally speak ill of people, however the woman who served us smelt so bad I nearly puked.,

A review for those who care for the elderly and disabled persons, or even disentry or high quality customer service. Perhaps the worst customer service , and the worst toilet facility, my father desperate needed to use the disabled toilets. The place was something out of the thrid world, the hygiene was extremely poor. Soiled residue and urine smell everywhere, a toilet seat taped and a seat that moves, no retractable support bar, or proper support actually all these components are missing, no way locking or unlocking door, not sure how they can claim this is fit for disabled persons, or even the elderly, more then likely to catch something or get hurt. No cleaning system setup and no maintenance. The staff are poorly dressed and have a no understanding of disentry, no professionalism would worry on purchasing any merchandise, due to cross contamination, disappointed that it's is a Shell garage, do badly maintained. So my understanding is that the garage is owned by a self employed person (the manager) but under the contract with motor fuel group plc, there are the details. Hoping they will invest and improve or refit current facility. I put a couple of litres and would not give this Shell garage anymore, went to a better one.

No Discount Diesel card usage for normal fuel pumps.

Shell always great

Worst toilet, memories of Trainspotting.... No washing facilities (tap broken off - apparently an engineer had been called, according to the sign, but the sign looked very old....) Rude, grumpy attendant who didn't care less.

It was a dark, dark night. The wind whipped and thrashed at the trees, tearing their leaves away, bright lights casting psychotic shadows across the bonnet of the car. I stopped the engine and walked to the shop, but I was uneasy. I felt eyes searing their way into my flesh from all angles - but I had to carry on. I needed a fix, come what may. The shop was sleazy and dingily lit, with neon lights flickering. I asked the shop keeper as quietly as I could, so as not to raise the suspicions of anyone close by. "Got any... erm. You know... Haribo, mate?" "What? No. Get out" he replied. "Come on, I know you do. We have a mutual friend." He hesitated, glaring at me. And then, from under the counter, he pulled out a haggard-looking bag of Tangfastics, cut with what looked like Starmix. "No, the good stuff." There was another pause, but he knew what I needed. He unlocked a chest behind him, then got out a pristine pack of Super Mix out and and slammed it on the table. "£2, and get out." he shouted, looking shifty. I paid the asking price. I like the little men. I stuffed the bag into my jacket and hurried out, lifting my collar to keep the weather off. And then I saw them. Rats. Dozens of them. No, hundreds. They swarmed beneath my car, they clambered in and out of the bins, carrying off the remains of cows and hens to their lair. The floor was a writhing brown carpet of fur, interspersed with pink feet and tails... And their eyes, glowing, staring. They knew what I had, and they wanted it. They wanted the little men. I felt my heart quicken, perhaps my soul was trying to escape. Anything to evade the fate of being eaten alive by sharp, gnawing, yellow teeth. I froze on the spot. And they did the same. Countless pairs of eyes, piercing me like needles. "I ain't got anything!" I shouted, panic rising in my voice. They all started to head towards me. I cursed under my breath, then got the packet out. "Look, I'll give you half." I muttered. But it wasn't working, they wanted it all. There was nothing for it. I ripped the packet and grabbed a few milk bottles, hurling them towards the marauding rats and, in their brief second of distraction, I did all of the little jelly men. Every. One. The rush was intense. So intense I managed to haul myself through their lines and get to my car. I made it home. But I've found better ways to get my Haribo now. And my petrol.

Absolutely RUDE and uncaring person at the till. Not helpful and very idiotic

Quick and easy. The shop is small but ok.

expensive

Rude staff.

It's a garage!

Got a decent shop here but a bit dearer than other petrol stations

It's still open :)