Brighton Automotive Inc.
Auto repair shop Brighton Automotive Inc., 3967 S Archer Ave, Chicago, IL 60632, United States:
53 reviews
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Address: 3967 S Archer Ave, Chicago, IL 60632, United States
Website: brightonautomotive.com
Phone number: +1 773-523-1200
GPS coordinates
Latitude: 41.8212740Longitude: -87.6919070
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reviews
Rebecca Sivak
I have a Volvo and I look around town and no one could fix it until I took it to Brighton Auto , not only did they fix it but the customer service/ (Bill) very informative, communicative and friendly.
1 month ago
Paul Maskell
Very fraudulent group of guys. long story short, they did not fix ANYTHING.
The parts i was quoted for and paid for weren't put in. when i took the car to y other mechanic he said "nothing here has been touched". And i believe it because bill told me he topped up the coolant, but i checked, coolant was the same level i left it.
Whats-more, they claim to have test driven car for 50miles to ensure it is working, but as you can see from the picture, they exposed themselves! my odometer reads the same as when it was dropped off! so they actually probably just let my car stay in their shop for a week doing nothing and billing me 1500 !
STAY AWAY! Especially the old man Bill.
3 months ago
Christopher Williams
They are always very clear about what repairs are needed before they do them. Great customer service, great repair service.....my go-to mechanics .... :)
3 months ago
Frank Yeh
Afro-American and white customers stay away from that business they over charging and cheating customers as much as they can my car needed a auxiliary battery they diagnose it and charged me 800.00 without the battery I asked them why so much he said Bill the merchant that it took him that much time to find the problem he suggested I buy a battery he wanted 239.82 I purchased it at Reilly 5yr warranty 107.00 and I paid 800.00 to Brighton automotive to get my vehicle. February 05 2021 Black history month.
4 months ago
James Cook
A great place to take your foreign auto ,
Being a Dad sometimes money gets stretched and these guys are very informative and work with you on getting you back on the road fast.
I am very happy with the service.
I have taking my cars there for years .
1 month ago
Daniel Subervi
Very professional, kind and caring for customers. I recommend this place 100%. Thank you all especially Bill; God Bless
2 weeks ago
Daniel Torres
Professional service, they kept me up to date in the progress of parts ordered and repairs until all the work was completed. Highly recommended!!!
11 months ago
Jimmy Parker
Best repair shop in town! affordable pricing, knowledgeable mechanics, quick service, and reliability! Couldn’t ask for more will definitely be back next time.
2 months ago
Brandi Snyder
The most professional group of guys I have ever had the pleasure of doing business with ! Very honest with their prices and their work! I had such a wonderful experience at this auto shop I would refer all my friends and family here.
2 months ago
Sadiq Akhtar
I find writing bad reviews very petty, but it’s a good way to get things of your chest. I brought in my infiniti g37 for a check engine light and their diagnostic was that it had a manifold leak. I said alright let’s fix that. I looked online and the part was around 300 dollars; I was charged 1000 dollars for the job. They kept the car for a week and I trusted them since I was recommended by a friend and since they specialize in foreign cars. I got the car back and by the next day the check engine light popped up again. We did get a 90 day guarantee and so I called them back and they told me to take the car back that they were going to run another diagnostic. I took it back and they kept it for another week and I was waiting for another call back, but it was until I called that they said they were going to swap the air sensors to see if the trouble code would move to another bank. I picked the car up and it was still the same with the same trouble code number. I called them back and they told me that they had done and checked a lot of things and long story short they did not want to keep working on it for free. They told me that the other reason MIGHT be the catalytic, but I would have to pay again for all the work not acknowledging the guarantee. They told me that the piece was around 900, but I found the part for around 600 and it’s not so much about the money, but I was expecting them to say that they would cover the work if I bought the part, but they told me that it was way too much work and they could not do that for free. By this point I was frustrated and decided that I was no longer going to take it back to them. I had wasted enough money already and just the fact that they did not honor their 90 day guarantee was enough. Do any of you know about a good mechanic shop were I can take my car to? Thanks (: Happy Holidays!
3 months ago
Richard Auclair
These guys provide some of the best service work in the city of Chicago. They are affordable and knowledgeable about any foreign vehicle. I have an Audi Q7 TDI and they keep it running great without costing me a fortune.
6 months ago
WONDERLAND DOLL
Bill is a scam Artist & a Lier
Holding my car without fixing it & wants 1000$
11 months ago
Eric Collins
I saw the many bad reviews here but decided to give it a shot because they literally live down the street from me. But oh i wish i listened to the reviews! they had my car for over 2 weeks and didnt fix the problem! instead of them to tell me from day 1, they kept the car for 2weeks and still charged me like they fixed it!
i took it to my uncles mechanic and he got the job done in 1 day! speaks a lot about the lack of competence of these guys!
4 months ago
LOUISE Westcott
Go to shop for foreign cars
1 month ago
Michelle Berges
Wasted my time and money coming here. I had gone to another mechanic and they told me I needed a new computer in my mustang. The fix would be $2,000. I said yikes and looked for a cheaper price. Brighton automotive said, "you dont need a new computer, we can fix it, no problem" charged me $1,200. Great! After spending that money, they said "that didn't work so let me try this instead" that happened around 3 more times. Next thing I knew, I ended spending over $2000 in labor and parts, they kept my mustang for over a month and the problem was not fixed. Great people but if I could do it all over again, I would avoid them.
2 months ago
Kali D
Great customer service. Have the best parts for a lower price. Highly recommend this shop Everybody are very helpful whenever you need it. Go check it out ????
2 weeks ago
Di Pa
Love that place Bill get stronger the point very reasonable
4 months ago
Mohammad Abdullah
Stay far away from these crooks. they will fix one thing and undo another thing for you to come back
2 weeks ago
Betsy McAdory
These guys are the best, very professional and the work is second to none. My sister just got her car repaired there and she is very happy with Brighton and especially Bill. I look forward to restoring a Mazda RX-7 this year by Bill and his gang.
6 months ago
Sheila Brooks
They do great work, but it's not cheap.
6 months ago
paula nash
I have had a wonderful experience with Brighton Automotive Services over the past five years. The staff and service workers have been cordial, efficient, helpful and attentive to my automotive needs. The service has been excellent. The staff and workers have been professional; and, they have demonstrated a knowledge of their trade and unique skills in attending to foreign cars. (my car is a Jaguar). Finally, I am particularly thankful to Bill at Brighton Automotive who has handled my car and worked on my car for the past years. Bill is a credit to the company; and, I look forward to working with him in the future.
Attorney Lewis Myers, Jr.
8 months ago
Otavio Fonseca
Bill was great he understood the work that was needed to get done, and he gave a great price. He offered what could be done to improve the car, but at no time pushed anything that I didn't need. Bill called me and followed up regarding the service. I would definitely return here for service.. Ask for Bill tell him Ibl sent you...
2 weeks ago
Stefan Naegeli
Last new year eve afternoon ( when most shops were almost closing) my car had a problem that prevented it from moving smoothly! I tried to reach my regular automotive shop but it was closed. My friend sent me this
brighton automotive inc address and I went there. Honestly, I didn’t expect that much I just wanted my car to survive until next day so I can fix it in my regular automotive shop. long story short, these shop and guys deserve million stars !
Excellent automotive experience,fast response, high quality service, reasonable price and guess what, they follow up with you next days to check if every thing ok!
6 months ago
Ngoc le
I have been coming to Brighton auto for parts for about 13 years. They have the lowest price around on BMW ,Mercedes,Audi and VW parts. There service department is knowledgeable and trust worthy.
4 months ago
Grace C
Got paid for repairs but didn't fix problem
Reply: that's not even halfway true you neve replaced the catalyst converter they don't go bad in a year .. They same one you claimed to fix is the same one with the problem ...you never replaced it I never told you I went anywhere else . why should I have to pay someone to fix what you said you had already done .. I myself changed my 02 sensors. Then you want me to pay you 100 to look at something you never fixed ...which is the one under my hood and you broke my air duct when you claimed to fix it.. just bad business
Not to mention you never fixed the leak either cause it's still there .you just don't know what you are doing
9 months ago
Vishal Keshav
Brighten automotive has the best parts and repair shop I would refer them to all my friends great job good people????
3 months ago
Natashia Dannegger
Won’t show receipts for parts bought and put into my car. Got all defensive when asked. Obviously he was lying about the prices for parts.
Update. I never asked you to lie to my warranty. I never asked you to lie. You told me that there was a sealant in the coolant system and that they won’t repair anything due to that. Then you turned around and told me that what needed to be fixed was not on the warranty. So why would I ask you to lie to fix something that they would t fix. As for fixing my car, I paid $1250 to fix and ECU with with my money and you couldn’t provide me with a receipt for what my money was spent on especially when it’s a used item that costed $80 less than the quoted price that you gave me for a new one. When you get someone to do work on your home, do you just pay for it without seeing receipts for items charged? If your answer is yes, you are a liar! You charged your price I left my review. As for keeping the car, you fail to mention that you were working on it since I dropped it off. Do customers normally pay for storage on days that you work on their cars? Seems counterintuitive to me.
*update 2 months later ECU gone out again. No receipts from this shop now way to track it down. Wish there was less than a 1 star rating to give.
3 months ago
Katie Nance
Great customer service very efficient. Service has been great. If ever have a problem with you're vehicle contact bill does a great job and gives great prices. Explains every step in detail and shows you with proof what is the problem I am very satisfied with his work.
2 weeks ago
James Pitts
Mr Bill great guy an staff, with crew as well. Down to Earth. Great price's, not in your pockets so DEEP. give you a great deal on fixing whats wrong with your car. Plus really fixing whats wrong with your car, he fix every body in my family cars as well.. if you have a BMW this man know his work. Trust Me, you will not be unhappy..
2 weeks ago
Crystal Walker
Took my jeep here because it would stall and had no power. When I brought it in, I let them know I just did a basic tune-up. They said ok that they would check my check engine light with the computer. A week passed that I didn't hear from them so I called. They told me they didn't have the computer so they had to find one to check my jeep. 3 more weeks had passed and hadn't heard from them so again I called to find out what was going on. Same story they said they didn't have the computer but this time they said they will re-check the work I did to see if anything was wrong. Long story short and more then a month later found out it was a bad fuel pump that have could taken a day or two to diagnose. When they told me the price would be $500 I agreed but when I got to the shop when the work was done they were charging a little more then $1000 because they said they were doing adjustments under the hood and rechecking my work! These guys will rip you off! Never felt so cheated in my life!
10 months ago
Devang Modi
All mechanics and supervisors were very friendly and told me upfront about the costs associated with the diagnostic and then when Bill figured it out he helped me fix the problem without trying to gauge me for changing out my car's whole engine! Awesome service. Good pricing. Perfect running car again. Thanks!
4 months ago
Nick Giles
Our Audi's turbo was repaired at Brighton. The job was well done and the price was good.
2 months ago
Randy Vonkanel
Billed me for parts that were not put in! Not nice at all I feel taken advantage of as a lady!
1 month ago
Steve Hullcranz
I have neede their services several times...Every time has been very satisfied.
Their level of expertise, professionalism is unmatched.
Bill and the rest of his staff are very people friendly and will go out of their way to make sure you are happy with your experience and service. *****
3 months ago
franesm rice
This is by far the worst shop I've ever been to. To make a very long story short. When I took my car in it was drivable. After they did so called repairs it's no longer drivable and being towed around. They know nothing about how to fix a newer model BMW. They couldn't even tell me which break sensor needed to be replaced. I wouldn't advise anyone to go there unless you want to deal with your car being kept for a week, your bill being more than the quote, misdiagnosing you and ending up in court. Save yourself the headache!
7 months ago
Krishn Verma
GREAT SERVICE AT A HONEST COST
-Trust worthy guys and great work
- I brought a truck that would not work and no one could get it to turn on, rather than just putting in random parts they made sure to figure out the problem and get the truck to work. Thank you Bill
2 weeks ago
beth fremel
Recently went to get my audi A6 repaired and she came out sounding and feeling brand new. Will definitely go again if I have any issues.
6 months ago
Fakrul Syead
Nice place to have your automobile serviced. Bill is the owner real nice guy to do business with.
6 months ago
Estefani Ridimann
Great customer service and they were very helpful. Above and beyond what I want from a mechanic's shop!
4 months ago
Christian Wolfe
Love Brighton Automotives large selection of German Auto Parts. I get the lowest prices on BMW parts.
6 months ago
Kara Torres
I took my Mercedes-Benz there and comparable to the Mercedes-Benz dealership they are very reasonable
6 months ago
Marcia Lizotte
Love this place! I have a 04 passat n even though VW recommended a new engine they were able to fix my car for a reasonable prive each time. I have been coming here for years and will continue. Ask for Bill or Wally. Very helpful guys
9 months ago
Alejandro Manriquez
Had the parts needed helpful staff
3 months ago
Jessie Harris
Excellent customer service! Friendly staff!
2 weeks ago
Grace LeClair
They will tell you one price and charge you a much higher price.
2 weeks ago
D Aaron
Worth going here,great customer service
5 months ago
Abdallah Aljararha
Brighton Auto repair liarers and and thief's they lie and take your money for work the was not done I cry because Bill lie 2e
8 months ago
Rebecca Rutgers
Nice
2 months ago
Dan Betts
Great
2 weeks ago
Ramona Sullaphen
Service sucks, they said they needed to pay another person to come in check my car because I guess they don't know what they are doing , gave attitude iver phone and told me go get car , don't go here very unprofessional rude and under staff
6 months ago
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