Novak Auto Parts
Salvage yard Novak Auto Parts, 1640 PA-68, New Brighton, PA 15066, United States:
69 reviews
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Address: 1640 PA-68, New Brighton, PA 15066, United States
Website: novakautoparts.com
Phone number: +1 724-452-4343
GPS coordinates
Latitude: 40.7637786Longitude: -80.1857223
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reviews
Gabriel Salvares
Had to replace a side mirror on car. Auto body shop tried to locate one and prices they were quoted from their supplier yards were multiples above what Novak could offer. I did some calling myself and they were able to quickly locate one for me. My shop put it on and it looks great! Super easy to work with and very straight forward process to purchase. Will definitely use them again if it's needed.
1 month ago
Rachel Evans
Bought some taillights for a 17 mustang took them back to my show and installed them the right taillight had a chip broken in it. I called they said it was perfect in the pic they have i said i wanted to see the pic he was calling me a liar. They wouldnt show me the picture they supposedly had. Wouldnt recommend buying anything from this place.
2 weeks ago
Gail Flister
I needed a transmission for my vehicle, and the staff was very professional and helpful in finding the part and having it delivered to the shop where my car was being fixed. Unfortunately, the transmission didn't work out for my vehicle - but Novak was great in honoring their return policy. Honest, trustworthy, and reliable - I definitely recommend! I'll be back next time I need something for my car!
2 months ago
Brian James
Great customer service and I’ve always had a positive exp. They will go above and beyond to correct a problem or help with an issue. Shop is very clean and well maintain and, in my opinion, this is a good reflection on the business.
2 months ago
Tonya Slavik
We could not have had a better experience buying a car here. Roger the owner and Jim could not have been any nicer! Thank you for incredible service!!!
2 months ago
Jazmin Nicasio
The guy who answered the phone can't hear. He's rude and just hangs up on you. They didn't have what I needed. You can't even go into the office with a mask on lol. I'll send my money somewhere else
1 month ago
Briar Richard
I drove my SUV in for the holidays and my car broke down. A friend recommended I call Novack Auto and it was definitely the best decision. Novack’s towed my vehicle to their auto center an ordered the parts needed and repaired it in a timely and efficient manner. I was able to get back on the road home to DC without having to extend my stay. The customer service was excellent.
5 months ago
Boss Singh
Almost always have the parts I need with good prices!
1 month ago
tina verma
I work for a truck repair shop and I ordered a front clip structure the gentlemen named Jim Conner repeatedly made false statements and has terrible customer service he said he would cut the car from under Heath the seats but somehow he says I didn’t say give me the dash after charging 5700$ At this point I will have to buy the customer a dash I would like to warn others from making the same mistake as I did by choosing Novak auto dish out a couple hundred bucks and get good service good day
3 months ago
Mark Davis
The place is great staff is very friendly and very professional. Ive been to Novak's in the past for parts always a great experience.
9 months ago
Adam Lewis
never do business with this junk yard/autoparts if u have any issue with their junk parts they will not give u your money back.
6 months ago
Juan Jinez
I purchased a transmission from Novak Auto Parts and they do not stand behind their warranties. It slipped after installing and was sold broken. Buyer beware. ....Ebay seller will not complete shipment so I cannot leave feedback conveniently. Hence why I created a dispute for the shipment. Work was done as requested and Novak refuses to contact shop for details or any invoice that is needed. Or at least their third party offsite seller won't. The seller goes by Novak Auto Parts on eBay, but if you call their office they act like they're almost not affiliated. Very shady. Probably selling their damaged parts on eBay with many loopholes to get out of warrantying bad sales.
6 months ago
Chantil Dukart
Very well organized,
1 month ago
Noemi Villa
Wide variety of both Domestic and Foreign auto parts, competitive pricing and Great friendly Customer service
3 months ago
Michael Bishop
Hello i wanted know if you still have those sides mirrors left and right and how much are they thanks
1 month ago
Jason Li
Great place to get auto parts! Friendly and helpful staff. Quality and tested items. Great warranty offered as well. If you are looking for car parts this is the place to go!
1 month ago
Benswing Rich
My family and I have purchased several items from Novak’s, including but not limited to: tires, hubcaps, and parts. We’ve also received several referrals from them for body work and repairs. There’s nothing better than a local, family owned business who cares about their community and the customers they serve. We recommend Novak’s for all of your applicable auto needs. The staff is friendly and knowledgeable, always willing to help. Fair pricing. Highly recommend.
3 months ago
Jenna Hanson
My husband bought 2 tires there on the 26th of November (they were closed Thanksgiving and the weekend), tried to get them mounted and they were not holding air. He tried to return them and they were refusing to take them even though they are faulty no good tires, which he has the receipt for. After he ended up causing a seen (which he never does) they refunded him and charged a 20% restocking fee and put them back on the shelf! My opinion, they are a small town family owned and operated business that doesn't stand by there products, honor there own warranty, or have respect for the people in their own community. Thanks for taking food out of my kids mouths with your faulty products you are selling!
2 weeks ago
Tiffany Evans
Would give negative stars if possible! Buy rims and are told they are a”7/10”. They don’t let you see them “ due to COvid”. Stay in vehicle. Get home and they are all scratched up and terrible condition. Returns them the next day and they keep 20% “restock fee”. What a joke! Don’t trust descriptions!
4 months ago
Federico Nannini
A great family-owned business. Happy to have them in Beaver County!
1 month ago
leonson campbell
This was my first experience with Novaks and will certainly be my last one. I paid $298 for 4 16 inch rims and 2 used tires to use for the winter on my 2017 Elantra. 2 of the rims carry a different bolt pattern that do not fit my vehicle, and while my tire guy was balancing the 2 rims that came with tires it was found that one of the sensors was missing. This is unacceptable for the price paid. I was given the wrong parts and not compensated for the missing tire pressure monitoring sensor. I will never be back.
2 weeks ago
Kate S
Novak Auto Parts has provided high quality and reasonably priced parts for myself and family members over the past several years. The Novak’s are kind people who offer a great business and affordable parts which benefit the local community and beyond. I am always happy to support #local and #smallbusinesses whenever searching for parts or products of any kind. I am grateful for the Novak family and the exceptional customer service they have provided me & I always feel confident when I recommend them to family members, friends and colleagues.
2 weeks ago
Darby Burns
The only thing they have a decent price on is tires.
3 months ago
Nik karpo
The moment you realize the wheels on your Murano need to be replaced. Shopping around for the most reasonable price led me to Novak Auto Parts. Having no idea what to expect and anxious over the anticipated cost, I am happy to say my concerns were immediately gone when I was greeted by amazing, courteous and helpful staff, who offered an even less expensive option than I was researching. Bonus, the wheels were available immediately. Grateful I found them. Thank you Novak Auto Parts - I HIGHLY recommend!!!
8 months ago
Micheal Rodriguez
I've purchased multiple items from Novak Auto Parts, and will continue to do so when needed. The staff are very helpful and friendly, and they work with you! I've had issues with parts before and they swapped them out with no problem at all! Anytime they don't have what I need, they take the time to look for it and get the parts as well. Definitely the best salvage around. I will continue to do business with Novak Auto Parts!
6 months ago
mohammed Yimer
Awesome customer service and a friendly staff, great prices, easy to get in contact with, and overall a great company. Don't hesitate to do business with!
Don't listen to the other morons leaving low rated reviews.... You can obviously see their IQ is about as equivalent to a napkin.
5 months ago
Mark Baker
Very Helpful, and friendly staff. Quality parts.
6 months ago
Tyler J
Don’t waste your time they won’t let you see the parts unless you buy it because they are selling trash
2 weeks ago
Carson Cotten
People were very polite and service was quick and price was good.
2 weeks ago
tim fitzgerald
Not the best customer service. Purchased a motor through eBay and they tried to cancel the order but due to a shipping error we received it anyways.
We did end purchasing the motor and the matter was resolved.
2 months ago
Bill Warchol
Purchased a ‘16 Jeep Compass from Novak Auto early this fall. I also bought all of my parts through Novak’s instead of searching around myself. It was so much easier and hassle free. There was never any pressure. I will 100% continue giving Novak’s my business through my future projects. They care about their business and they care about their customers.
5 months ago
Russell Walla
They didn't have the part I needed but the guy said he would call around and let me know. He called me back in 20 minutes and said he found the part and could have it there in 2 days. This place was the only salvage yard that would help me. This is the only place I will call from now on. Highly recommend calling Novak before any one else.
4 months ago
Chuck Hansen
I recently spent $900 on a front bumper cover from novex I also bought a right fender and of course support. Right from the start I dealt with Scott, who sounded very annoyed with a lot of my questions and I always felt rushed off the phone. This was discussed with other staff and myself. However I did ask a lot of questions to ensure that this bumper did not need to be painted, I was only looking for painted parts that match the car I was working on (2012 Ford fusion paint code rz) because the paint is so expensive. Novaks is 260 miles from my home and I drove out there to get it. The parts were graded 000 and there was no note of it being painted by another shop.
After a couple weeks, I got to the point where the bumper cover was ready to be hung. Immediately after hanging it I realized that it wasn't the appropriate paint code. Every other part I got for this car with paint code RZ match perfectly even the rear bumper cover I bought through another source paint code RZ.
I just called novaks who claims if you're not happy with their parts you should let them know and they will take care of it. Scott answered and basically told me that they don't guarantee a paint match which I could understand but this is not even the same ballpark.
I did have a local body shop tell me that sometimes urethane and plastic parts don't match metal parts and that they could be off a little bit, but the rear bumper cover matches perfectly which is the same material as the front bumper cover.
Below are some pictures of the parts I got against the paint on the car. The only thing that stands out is the 0 0 0 paint code RZ front bumper cover I got from novaks and I was told there is nothing they can do about it or we'll do about it. So now I bought a painted $900 bumper which needs to be painted.
1In response to your nonsense reply yes I said the parts were great obviously you can't tell one maroon vs another maroon when your 260 miles away from the car.
2 us talking about paint matching and you saying you couldn't match the paint is hearsay I simply asked to make sure it was paint code RZ (it is obviously not) I actually wish I looked harder at your pictures because your front bumper doesn't match your fenders on the car came off of.. this information would have been great when we talked about it.
I was rushed off the phone by Scott was always annoyed with my questions and could care less to help me. Roger's son who helped me loaded in my truck agreed.
3 why is a painted bumper more expensive than a non painted bumper if you can't guarantee color code? I wouldn't have drove 260 miles for a bumper that wasn't paint code RZ.
4 yes it's a month later because I was waiting for parts to assemble the car.
5 my local shop said often times bumpers are different then the metal bc they are eurothane but they then assured me this wasnt the case here because the rear EUROTHANE bumper I got from a quality salvage yard paint code rz matched perfectly! It also didn't have tape masking marks in it either.
Stick to your story this will be a card didpute...
the only reason I pushed it this far is because no one was willing to even hear my case or talk to me like other people have stated on Google keep up that 3.7!
2 weeks ago
Lela W
friendly staff, always find the parts i need, and at the best prices
3 months ago
Leeann Kelly
The staff was patient and helped get the part I needed at a reasonable price. Their location on Rt. 68 is easy to find. Their shop is clean and welcoming.
10 months ago
Jacova Jenkins
Novak’s Auto Parts was very accommodating when looking for a part for our car at the last minute. They had what we needed when all other parts stores didn’t.
2 months ago
Seth Christopher
Cannot walk yard to see parts before buying. Only employees can remove parts. If they do have the part you need it will be twice as much as a new replacement. Just don't see the value and they wonder why their employees are always standing around? Their "repairable" AKA heavily damaged wrecked vehicles are outrageously priced. I wouldn't waste the trip unless you literally cannot find it anywhere else.
5 months ago
Mike Mullo
Needed a seat for my car and this place had good pricing, pulled the part and cleaned it and loaded it in my car. Great experience!
2 weeks ago
Troy Sebastian
I called them on bumper for my car, they were able to find one for me when nobody else could. thank you for the great service. would definitely call them again if I needed another part for my car.
7 months ago
Rick Jones
The customer service and treatment of the customer is lacking all except one employee. I had dealing with three employees and two of employees talked to me like I was stupid. The only reason because the first employee was polite and apologized for not having the part. The guy when I asked a question for what I was looking for was rude and ignorant when I had a misunderstanding of what I needed. The other employee kept telling me that I had the incorrect year of my vehicle and what type it is was. I am not a car guy. They told me they had the part when I called the day before, and I told them the year and type of vehicle. I drove and 35 minutes to get it today. I was glad I had a picture of the wheel rim I needed because they didn't have the right part and argued that was not the vehicle I have.
5 months ago
Ann Clark
Within the last seven years, I've bough three salvage vehicles from Novak Auto Parts (2006 Mazda3, 2007 Mazdaspeed3, 2010 Mitsubishi Lancer Ralliart). If you're willing to put in a little work to repair them, you'll be surprised by how much car you can get for your money.
I've also bought wheels, HID headlights, and lightly used tires from here. They have anything you can think off. I've never been disappointed. The girl at the counter is easy on the eyes too.
5 months ago
Madeleine Camacho
$140 dollar and u don't honor warranty worst company ever dealt with.. my business will go elsewhere next time.. high high prices.. check out ebay junkyards they can't rip u off as easy..if a part does not have a warranty the customers should be told or should be in writing on receipt but nothing states the part didn't have a warranty so u can pick and choose what is not warranted is B's a . What's rude is I ask to use the bathroom and was told there was no bathroom. Had to piss outside.. reading reviews and it said they would be happy to escort some one to the bathroom god this place is full of it very rude lazy worker.. so this owner lies through his teeth in his replys can't wait to see his excuses so I can lmao
3 months ago
Stella Li
Great staff and service. Ordered tires they told me they would be in the next day, I assumed that meant later in the day but they called in the morning to tell me they were in already so I was able to swing by and pick them up on the way into work. Helped me load them up too.
4 months ago
Moses Hausner
Called them for a part for my truck. They had it in Stock. Got there the headlight was in great shape. Good service good parts. Thank you
10 months ago
Leonardo Baty
Very unfriendly and very unprofessional. I brought then my vehicle as scrap and they wouldn't allow me to take the brand new battery I borrowed to get it there. Pretty much told me to shove it. Really disapointed do not recomend them for that reason. The guy at the front desk should be replaced.
2 weeks ago
Cherie Wilson
I can't review this place negatively because I have not done business with them. I tried to make a purchase nearly $1,000 worth of parts and ended up going elsewhere because they're not open on the weekends.
I cannot afford to take time off of work to purchase and pick up a part during work hours which happens to be their business hours. Most people I know go spelunking for parts on Saturdays. I'm sure they'd see a massive increase in business if they were open on weekends.
2 weeks ago
Jerk Haxxer
Fast, accurate and efficient. What more could you ask for when looking for Auto Parts !
5 months ago
richy rich
I used to seriously detest this place.
Pricing is extremely high, and for that they get a 4.
Now I will say this place charges cores for crazy things most other yards do not, but given that it is a standard...it is something that can be done without huge concern. I can always take my business elsewhere. Many times I have.
I recently moved very close to here. Scott down there is extremely helpful and knows a lot about vehicles that I have no idea about. I never got a wrong part from them when I bit the bullet and bought it there, so I guess on some level you get what you pay for.
They offer lifetime warranty on some things...I don't even get that in parts stores anymore for brand new stuff. Big plus, and why they are rated as high as they are.
Tires are pretty widely available in their side warehouse. A big bonus as I have my own tire machine and balancer, so I buy my used skids here and slap them on. Driving for a living needs to stay cheap.
BEST place to get recycled coolant. Like literally 2-4 dollars a gallon depending on green or red. You bring the jugs, of course. But the way I go through cars, hit deer, replace radiators and engines...I won't buy the stuff brand new. So you win me there, Novaks!
All in all I don't mind doing business here, but it is far from my first pick. If the owner reads this I hope this review has given proper reason why. I wish no ill will on them and have come to really see how they are the best at what they do for tires and coolant/antifreeze.
6 months ago
Shubham Chandak
Was told they were able to get my part within a day. However, when a male called a little later for the same part, he was quoted $50 less than I was.
7 months ago
Brian Lenyard
great place to get car parts, but their associates are major jagoffs
2 weeks ago
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