BannerBuzz
Commercial printer BannerBuzz, 293 Strone Rd, London E12 6TR, United Kingdom:
63 reviews
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Address: 293 Strone Rd, London E12 6TR, United Kingdom
Website: bannerbuzz.co.uk
Phone number: +44 20 3514 3788
GPS coordinates
Latitude: 51.5449072Longitude: 0.0448928
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reviews
Robert Poudrier
I must admit that having read some other reviews, I was a little hesitant about using this company for decals ordered by a very important client. However, they were the only printer I could find who could print custom designs onto perforated (one-way) static-clings, so we took a chance.
The BannerBuzz designers contacted us by phone and email regarding the queries they had with our order, as it was very large and I had sent it through in pieces. They also voiced legitimate concerns over some areas of our images in the standard proof. This did delay our delivery, but for the right reasons, and we're very glad they were conscientious with our order.
The decals arrived, a little later than hoped (design delays considered), but I'm happy to put that down to staff shortages in the current pandemic chaos. They were incredibly well packaged, with only a tiny fold on one corner that no one else would notice - I'm just terribly pedantic about such things. The perforated decals were trickier to apply, but considering all sections were around 1.5m wide, it was not bad.
The decal material and print quality were fantastic - as a fussy designer I cannot fault them, my client is thrilled, and their customers have ALL commented on how fantastic the decals look. Three months in, the ongoing reaction from passing pedestrian and road traffic is great - the decals have had a real impact for my client in establishing themselves at their new premises.
We ordered solid static-clings for privacy on windows for patient treatment rooms, and perforated (one-way) clings for the reception room. They all work exactly as needed, and look amazing. I would use them again, for my own or client orders.
10 months ago
Mary Rigden
I never leave a bad review but had no option with this company! Im Absolutely. I spoke at length to a customer service rep and even sent a picture of the building the letters were being attached to. They not only advised me of the wrong fixings (which I paid them to send) they sent me a product that was chipped and rough round the edges. When I have asked them for help, I have hit a brick wall. Their answer "Apparently the product will look better when its up high!" not even a refund for the wrong fixings that were sent. Please avoid this unprofessional company
5 months ago
Becky cary
Very poor form that this company is hiding that it is operating in India. There nothing wrong with being based in India and serving your customers. Own up to it!
I needed a banner urgently for an event and paid for delivery on a specific date. It was only when I received the shipping notification that I realised that the company was in India and that with the best will in the world, it would have been impossible for the package to arrive on time.
Lying on your website is not exactly proof of trustworthiness. When my package finally arrived, the banner looked nothing like what I had been shown as proof before printing. So it is useless for my event which has now passed any way and will go to the bin.
What a waste of money, time and effort. DO NOT patronise this company. You will regret it and will have wasted your money.
10 months ago
John Branham
AVOID LIKE THE PLAGUE - this company promise and guarantee delivery dates and even boast this on their hold message by phone. My item arrived almost A WEEK LATER, after the event date meaning I had to find someone else to produce the item at great expense on an expedited service. Bannerbuzz have failed to refund and don't answer emails. NEVER BUY FROM THIS COMPANY
8 months ago
glenn jones
The order arrived on the dedicated date, they also provides free designs proofs. But my main concern was the quality due to the bad reviews that was stuck on my head. However, I ordered throught them and crossed my fingers and I was impressed. I didn't even had to called them, everything was done through email which to me is quite professional. I recommend this to everyone making sure you have the recommended picture quality and you won't go wrong.Thanks BannerBuzz..... hope to do business again in the future.
1 week ago
Olivia Keen
Order a replacement vinyl for my store. Over the moon with the quality and price. I had an issue with my resolution and the guys sorted it out for me free of charge. Would definitely recommend and use again. Thanks guys. 10 out of 10 from me.
6 months ago
Kera
The staffs at BannerBuzz very helpful and I am impressed with their customer service. The print quality of the banner was excellent. I would definitely be looking forward for more print jobs from them.
2 months ago
Liz Petro
DO NOT USE THIS COMPANY - disgusting customer services. if i could rate zero stars i would. the lied they were based in india, pretended they had UK printing problems. i had to chase them about my order because it did not arrive. they said it would arrive 6 days late - 3 days after my event. they refused to compensate me because i had to pay an additional £24 to another company for a 24 hour turn around on my order. they hung up on my call. when i called back, the manager Tim was laughing at me to his colleagues in the back ground about the fact that i mentioned "consumer rights". digusting behaviour, awful company.
6 days ago
Jeff Boryszewski
Just try to get hold of customer service and you'll understand the 1 star
10 months ago
Mike Latham
Incredibly disappointed. I ordered a 10 x 8ft step & repeat board and they sent a frame that was the wrong size. After a veery long time of trying to assemble the frame, we finally figured out that it was the wrong size. In the end we had to just hung the banner off the frame, which looked horrible and unprofessional.
Definitely do not recommend.
In the photos you can see that the banner just hangs off and that the frame is way too small.
2 months ago
John Baker
They not base on east London. They have the service in India. Full of dodgy people. I’m living less than one minute walking distance from the address which they advertised on google search but they won’t allow pickup. asked me to wait 3 weeks to deliver.
6 months ago
Joe Ferrell
Do NOT use these guys - they are a shambles. The system would not load the artwork and when i finally got it sorted, they agreed to deliver within 7 days. Nothing came. Tracking didn't work. Helpline would not answer. I called orders and was on hold '1st in line' for 10 mins then cut me off. Really irritating american voice on recorded messages. These people are rubbish
2 weeks ago
Robyn Mcmillan
They try really hard to make the visitors of the site believe that they are UK based. After noticing that the site exclusively used the imperial system I assumed they were us based but I wasn't in a hurry so I went ahead with my order. A few days later I received a FedEx shopping notification and then realised that the company is based in India. That itself isn't as much of an issue as the fact that they are hiding that fact from their customers and the fact that this was two weeks ago and my package constantly keep getting stuck in customs all over the world. I am sure it'll arrive here at some point in the future but for anyone who doesn't want to wait weeks (months?) for their order I suggest going somewhere else. Can say anything about the quality of the banner as it hasn't arrived but I'm sure it's fine.
1 week ago
Rias Z
Ordered very far in advance for a birthday! The birthday has now gone, and no product. No correspondence what so ever xx
10 months ago
Farrar Schaeffer
Great service for some advertising window stickers
6 days ago
Bill Metcalf
Awful. I specifically asked they print to the artwork size, not the canvas size. Obviously they ignored this and printed the artwork at the canvas size, so it is too big and i can't use it. Can't get hold of anyone apart from someone in India, they don't return your emails and i'm still waiting for a refund. AVOID.
5 days ago
Raymond Gompers
This is my 3rd item ordered and so far 2 have arrived, so only 1 left to arrive.
5 months ago
Julie Dunahugh
Received a fab free banner for charity - lots of hoops to jump through to get it but I understand they need publicity if giving freebies. Good quality and prompt.
1 week ago
Sam Steers
Bad Quality Frosted decals
I haven't used your product because I bought frosted window film from you. I tried couple of times but don't sticky windows and letters torn. I'm not happy with you.I never recommend bannerbuzz. sorry I have proof pictures, I want to get back my money.
all order received from India. WHY???? because cheap workers
4 months ago
steven Rodriguez
I could not recommend BannerBuzz more. They were professional, flexible, helpful, friendly, knowledgeable and went beyond all expectations in regard to customer service. In regard to the product they produced for us, the print quality is absolutely fantastic. Highly recommended.
6 months ago
Ev Ruch
Great service, very speedy delivery and fantastic quality product. Highly recommend this service.
2 months ago
Axel Latour
Quick to ship and exceptional print quality, love the flag, thanks!
6 months ago
Rachel Decamp
Highly recommended! They printed 3 Outside Banners for us recently and the print quality was amazing. Their professional service for an competitive price was also outstanding.
3 months ago
Ernie Johnson
Extremely rude and unhelpful. Ordered a product and wanted help. Used the online chat to find out what can be done about the product i ordered because it was not what i required. I was was willing to pay again for the right item but before it even got to that I was simply told "you were delivered what you ordered" by online agent Paul Grounder. If you want a helpful, customer driven and professional service from an online print company DO NOT USE BANNERBUZZ.
4 months ago
Sandeep Goraya
They are all knowledgeable and understanding. Often the prints I have require special printing instructions and they have never once let me down. I am very thankful for the services that they offer!
5 months ago
Julia Kaseman
I used the company to have some artwork postcards printed for an event. I was very specific about what I needed and required a rather quick turnaround. They did a fantastic job producing the postcards to a very high finish. Just what I asked for. They were efficient, professional and very helpful as well as offering a very competitive price.
7 months ago
Ralph Thacker
I recently bought feather flags from Banner Buzz for my store, and they arrive perfectly on time, and looked exactly how I wanted them to look. Extremely happy with my buy. Thank you Banner Buzz!
1 week ago
jaanu sharma
DO. NOT. USE.
Hands down the worst customer service I have ever experienced. I asked on more than 1 occasion for an indoor banner that is stitched or stapled (for safety reasons) & it came glued, therefore we were not able to rig it, losing not only the £82 for the banner, but also the £110 charge for rigging it.
I provided evidence of my conversation showing the reassurance & complained once over the phone & nothing was done. So a week later, followed up with an email and got ‘sorry for the inconvenience caused but we are not doing anything about it’ (not actual words but summarised)
If you are a small company where £200 is precious to you (especially for a banner) DO NOT USE BANNERBUZZ
if i could do 0 stars I would.
Disgusting.
2 months ago
David Kleimola
Had a wonderful experience working with this company. The staff were really helpful and the print quality was fantastic. Really pleased with the result, would definitely recommend to everyone!
6 months ago
Christopher Coffey
I have found the printing at BannerBuzz to be of the highest quality and great value for money. Their team were very prompt and knowledgeable, providing me with a number of options. i highly recommend anyone looking for printing to contact BannezBuzz!
8 months ago
Nicole Rodrigues
I was only able to send a description of the kind of design I wanted for my banner, and they were able to design and provide me with my ideal banner. Great design service!
4 months ago
Sid Thompson
Very high quality work. But what impresses me more is the communication and quick response times. It is an amazing customer experience and I highly recommend them.
3 months ago
Tyler Diehl
I was in a real bind earlier today, and these guys saved me! I urgently needed a few hard copies of a presentation I was about to give, and these guys helped me out as quick as they could - total lifesavers! Friendly, speedy and professional service. This will be my go-to printers from now on!
5 months ago
Julie Nelson
We needed a last minute order for some flyers and posters that many other companies could not complete in time. BannerBuzz printed them that day and even delivered them to our door! A fantastic service and great quality work - would highly recommend.
3 months ago
Viktor Grinberg
Very helpful in designing and promptly supplied an excellent product
4 months ago
Lacretia Jackson
We are very pleased with the process and product.
They have been very helpful, reliable, and responsive. We couldn't be happier with the company and staff.
6 months ago
Mark Taczala
These guys are fantastic - very high quality and quick work. They printed and delivered 200 reports for me with very short notice. Couldn't recommend them more.
1 week ago
Nick Ryan
Great service, great results, great company. I've used them for commercial purposes at 2 businesses I have worked for and been impressed each time.
2 months ago
Ali Dickerson
Don’t use this company. They send the product from abroad and won’t pay the import tax or VAT.
DHL are now wanting an extra £35 for delivery
Banner buzz have promised to pay it twice but have not done so despite emails and phone calls
Not happy at all, will never use this company again and do not recommend anyone else does either
5 months ago
Jordan Pohlman
Love the free design service and quality products we have ordered so far. We will definitely be ordering more. Thank you
6 months ago
Michael Gibson
Appears this company is anything but operating from the UK! Just had shipping email with starting destination from India. Didn't really want 5000 air miles for a simple printed product.
1 month ago
Steve Perillo
Avoid this company like the plague - overcharged, delivered a woefully poor product (that had been 'quality checked' by their Mumbai printers) and then reneged on their promise of a full refund - Use a reputable company like Pixartprinting instead. If I could give no stars, I would !!!
1 week ago
Bonnie Wheeler
Excellent service - had an urgent request for a print, called at 8pm at night and it was handled overnight ready for collection at 9am the next morning. Print quality was excellent too!.
1 week ago
John Manthorpe
I've used Banner Buzz a couple of times now. The first time I was a little dubious because the production facility is in India. I need not have worried. There were a couple of questions I had which were answered by calling their UK number (patched through to the factory in India). Within minutes the banners were manufactured and dispatched via Fedex. I was able to follow the package via Fedex's online tracking and the banners arrived like clockwork. Ordered Tuesday, delivered to me Friday morning. that was with standard delivery, not express. I couldn't have been happier with the quality, customer service and the price. My second purchase was equally faultless. Only negative is that the online design tool can be a little difficult to use, especially if you are not used to design software, however I have had great assistance when required. Top marks to this service - I wouldn't go anywhere else.
4 months ago
Tarun Bakhru
First time using this company and very happy with my banner! Will be purchasing another banner this week this week!
3 months ago
Tiwain Eberhardt
worse customer service!
worse customer service! very hard to unstand them strong Indian accidents your talking to them and they talk over you
this was my first time using them and will be my last time.
3 months ago
Alan Robertson
I've been using those guys for 4-5 years now and they are the best. Never had any issues with the stuff I ordered.
4 months ago
Rahul Shah
I needed a banner and various flyers printed for a conference within 24 hours. I called them - sent him the final PDFs, and the job was completed 4 hours later for a reasonable price.
3 months ago
Samantha Rowsey
I have placed several orders and never been let down. Yes made in India so they don't come next day but Banner quality good, and good prices. I have also had table cloths printed for my daughters 18th birthday.
1 week ago
Eric Swenson
Great quality and arrived ahead of time. Very happy.
6 months ago
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