Shell
Gas station Shell, Chertsey Rd, Addlestone KT15 2ED, United Kingdom:
37 reviews
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Address: Chertsey Rd, Addlestone KT15 2ED, United Kingdom
Website: find.shell.com
Phone number: +44 1932 850032
GPS coordinates
Latitude: 51.3766874Longitude: -0.4926437
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reviews
TAMMY COOK
Worst experience ever at a night petrol station. Johnson by name, total johnson by nature. One minute he talks in English the next he is refusing to communicate. The next time he refused to serve me at the window as he was preparing food. The next time he refused to turn on the fuel pump and hid behind the door. Likes to wave his arms at customers like they are worthless. I'll be happy to wave you goodbye when you get your P45, when Ramesh does his job....
4 months ago
Steven Peterson
The car wash jets have stopped washing properly for the wax side. You pay extra for that but it's not worked properly now for about a year. Have mentioned it a few times but clearly falls on deaf ears. Needs to be serviced.
8 months ago
yakov stein
Great convenient shop but what is up with 'Johnson'... his fake name is a surname and lets be real his real name is definitely feifeifiofmsdfofgj or something like that. His mood ruins my 4am beer runs and hes slower than steven hawkin getting out of bed, and hes dead.
6 months ago
Dmitry Ruhl
How rude you can be to tell me at 20.59 pm ...sorry but the car wash it's open just until 21.00 ...whiteout any other explanation..
You could see on his face that he just don't want to help you..
8 months ago
Shade Lich
The overnight guy is rude. Was told to shout through the kiosk, I should do as I’m a big guy.
I had to wait for 5 minutes at the kiosk. I asked for one item, then before I could ask for another two items he was off getting the first. When I asked for the other two he told me not to have him running around. It was all a big effort and my fault. I doubt it gets busy here at night and it shows.
Such a shame, I usually buy food here at Breakfast time and the staff seem helpful.
9 months ago
Erica Gorostieta
The pavement between the station and the street looks like it has not been finished, making it ultra slippery when wet. When leaving the station by motorcycle, it is not possible to put your foot on the ground, because it slides right away, making it easy to fall. The station itself is new and well maintained. I've never had service issues.
1 month ago
Jeremy Plasse
This is the worst experience I’ve ever had ,my boyfriend was waiting in cold outside for 10 min in front of the window to buy some food , first of all the worker wasn’t there , after few minutes he came talking on the phone and didn’t even care we were there waiting outside by the window ...he make to my boyfriend a sign to wait, after few more minutes he was still talking and laughing on the phone... what a great costumer service ???????? after a few more minutes we give up , was too cold outside to wait...thank you Shell for this 24h open petrol station!
1 week ago
Manuel Puente
One of the best shell stations I’ve seen. There are three very clean toilets including one for disabled people, EV charging point and Amazon locker.
Update:
2 weeks ago
zhang siyuan
The gas station re opened not long ago and it is bigger ,with a lot more food and drink choices. Staff still in need to be trained regarding the customer approach, service. Overall it is an improvement .
4 months ago
Ashley Blackstock
Terrible. Should be Waitrose shell
10 months ago
Marcos Regis
2.30 am and the manager could not be less helpful. What should take a few minutes turns into a 15 minute mission.
1 month ago
Chelsey Coopwood
Usual Shell prices, nice enough station with friendly forecourt and checkout staff. Note that unlike what their website says, this station does not offer a BBQ propane exchange. No staff member was aware of this being on offer.
5 months ago
Edwina Mallory
NEW SHELL GARAGE! A place where it my local fuel stop! When i knew it was getting a "revamp" I was excited! When it finally opened up I turned up and I was disappointed. Don't get me wrong it looked a lot better than it was before. BUT! I saw Budgens and this little thing called Jamie Oliver. I missed popping in there each day for the Shell food it was ok prices and the food was ok. £3.50 for meal deal. Not complaining but now its got JAMIE OLIVER on it just a sandwich was £4!!!!!! Nahh time to find another local shop to get my lunch/breakfast before work. Furthermore the place just opened up but the car wash is still broken. Typical...
1 week ago
anna bendon
Convenient. Close to M25 without motorway prices. All fuels inc premium. Just been refurbished so pleasant 24hr shop too.
1 week ago
Monica S
Not really fully 24 Hours as your not allowed into the place, pay at pump is ok, and there is a staff that will shout at you through the intercom so you can pay for fuel but that is pretty much it. Would be nice if the shop part was open 24 Hours also.
4 months ago
John Cameron
Top score as it's one of the few petrol stations in the area equipped with LPG (2 pumps to be pricise). Facilities very tidy, helpful staff and OK fuel prices.
4 months ago
lydia reyes
Worst petrol garage ive ever used, been a few times and will never be back, staff don't even look at you or say hello or goodbye, its like being served by a broken robot.
1 month ago
Cody Vilaythong
Sunday 12th August 2018
NEVER EVER just take a lottery ticket to this petrol station to get it checked!!! I'd scanned my ticket this morning and knew I'd won £25 and a lucky dip, this afternoon I went to wash my car there and thought I'd collect my winnings. There were two men serving at the till I handed my ticket over and never said how much I'd won they started talking in their own language then the man serving me said I'd won a lucky dip and asked if I wanted it for Wed or Sat. I said it's not just a lucky dip though is it! He said yes it is and I said no I've scanned it I have won £25 and a lucky dip. I said I want my ticket back he handed it back to me and the two men looked at each other. The other thing that made me think something was odd was usually if you win something even a lucky dip the machine will give a little fanfare there was no sound at all ....I wonder how many people have just taken their word for it and thought they'd won nothing! AVOID ....very very dodgey I'm going to make a formal complaint????
1 week ago
Travis Rhymer
Conveniently located Shell garage located just off Addlestone and junction 11 of the M25
1 week ago
Edwin Murenzi
Somebody said ok fuel prices here! If 6p per litre more is alright when even a small operator up the road can charge a lot less then ok for them but not for me. Sorry I drive past this every time on seeing their prices.
1 week ago
Niko
Forecourt was clean and the staff were helpful.
Will use this site next time I'm passing
7 months ago
Jessicca Goff
OK petrol station, some good selection
1 week ago
Nestor
Access is pretty terrible here. You can't get in from the roundabout end so have to drive all the way up and back down the dual carriageway. Getting out is also a complete nightmare when it's busy, and potentially dangerous due to roundabout priorities.
1 week ago
Donna Self
A nice little petrol staion
5 months ago
Junior Dunning
New station and good service
8 months ago
William Aultman
After working all night there's no hot food ready oven always not working or not switched on yet staff need training again
4 months ago
Brad Kingsbury
Adequately provided petrol.
7 months ago
Peter Glazewski
Is close at night's
1 week ago
steve rosenberg
Great
8 months ago
Ricky Cunningham
New button pumps are novel
8 months ago
Justin Ober
Nice
8 months ago
Markus Sivula
Easy access.
6 months ago
Jose Romero
Good carwash
1 week ago
Shante Baylor
Sells fuel. Handy.
10 months ago
James Roe
Standard offering
9 months ago
Warren Hess
It's amazing
8 months ago
Hasnain Kasli
Buen servicio,tienda limpia y los aseos perfectos
1 week ago
