Grand Heating - Emergency Plumber in Aldershot

My service is now complete, and I'm happy to report that I had an excellent experience with this company from start to finish. The plumber was friendly and did great, clean work.

i rang this emergency service as i had a tenanted property without hot water. the office was extremely assuring and gave me a time slot that an engineer would visit that same day for their emergency call out fee which they took over the phone immediately. despite me waiting on site until the evening nobody turned up. i rang the office 3 times during the afternoon and was informed each time they would contact the engineer. i rang yesterday and complained and was told again they would speak to the engineer and email me a full report of the issue. 4 days later and my tenants still have no hot water and are rather irrate. the money taken from my card was from a different company name all together, which is suspicious and ill be reporting it to my bank. nobody is now picking up the phone. this is not an emergency plumbing service and i would not ever use them for any gas plumbing or heating services ever again.

He is extremely knowledgeable, detail oriented and takes the time to make sure his work is 100% satisfactory. Thanks

Excellent communication and was very quick to finish the job I brought him in to do. Thank you