AutoNation Toyota Fort Myers
Toyota dealer AutoNation Toyota Fort Myers, 4565 Fowler St, Fort Myers, FL 33907, United States:
156 reviews
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Address: 4565 Fowler St, Fort Myers, FL 33907, United States
Website: autonationtoyotafortmyers.com
Phone number: +1 239-938-3100
GPS coordinates
Latitude: 26.5960223Longitude: -81.8624583
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reviews
Collin Abeln
This place is the worst place to get a car. I was supposed to receive a GAP insurance refund the beginning of October and have yet to get it in the mail yet. Turns out when I called and they finally picked up the phone it was never processed! I've called them 15 times and Brandon has yet to call me back when he said he would. I'm simply trying to check the status of the refund. Do not take your business here. Unprofessional.
2 months ago
Alex McClure
Raymond Ravencrest was friendly, professional and easy to talk to. He was also very knowledgeable.
7 months ago
Leslie Holloway
These people will steal your money stay the con salesman who works there will lure you into getting a bad deal with a high Apr interest . I've been trying to get my refund from these every time I come in they tell me something different and refuse to give me back my down payment on the car that I returned to them stay away because these thieves will rob you
5 months ago
Basil Grant
What a wonderful experience we had the getting a new car. The sales man was the best ever and I have got a lot of cars in my life. Alex thank you so much for having are best interests and not just to sell a car. Alex my family will remember you forever. Everyone one was just wonderful!!!! Best place to go and get the car you won’t and make friends for a life time. Alex your #1 in my box. ????. Thank you so much.
9 months ago
G D
Bernard is awesome! If you stop by to check out a vehicle weather it is new or preowned he is the man to see! He helped us get a truck that we wanted and he stayed on it until we figured it out. You don't have to have perfect credit. You don't have to make a ton of money a year. They will work with you on so much and help you drive away with something you love. Thank you so much Bernard!!
2 months ago
Lynn Larson
They were helpful when I bought my car after my last car was totaled in an accident that was not my fault. I was able to purchase my car with the money I got from insurance and not have to do any financing thanks to their advertising of previously owned cars.
1 month ago
Monica Freng
Drove from Bonita Springs while on vacation to look at a car for my son. Treated very poorly by an unprofessional salesman, Aneal, who showed us a car that was filthy inside, empty water bottle and all. He was not the least bit interested in selling that car. He acted like we were wasting his time. A few small concessions would have kept us interested, like cleaning the seats but he obviously could care less. I hope management reads this as they have some work to do.
2 months ago
Jessica West
Definitely ask 4 Bernard, hes been our go 2 guy 4 our last 3 vehicles
7 months ago
Rance Vogler
Great
1 month ago
NaNNa Julia
I have to give Toyota AutoNation of Fort Myers an "F" for customer service. I had an OK time purchasing a used vehicle from them, and the sales rep was cordial, but I feel like after the sale was in the bag, they dropped the ball and did not make me feel like a valued customer AT ALL. About a month after the purchase, I still had not heard anything from the finance company about the details for making a payment. I called AutoNation multiple times. Spoke with people in the finance department who would “get back to me.” They never did. I called and got their fax number. Sent multiple faxes. No reply. I got the email address of the finance manager. No reply. I called and spoke with the receptionist and begged her to have someone call me back, because conveniently “all of our reps are busy at the moment” and no one could take my call. Absolutely HORRIBLE experience. About 3 days ago I finally was able to track down the finance company, call them myself, explain the situation, and got the information I needed in about an hour. AutoNation was too busy to do this simple thing for me, a “valued customer.” Two weeks I tried to get them to help me. Nada. So, take this into consideration when purchasing a vehicle from AutoNation.
1 month ago
Taneisha Christie
We bought a new car there, so we must have liked the place. We certainly had other options nearby.
2 months ago
calvin walls
Especially Carlos Tirador. Excellent seller. Very nice, very good person.
2 months ago
Hemangini Sondarva
Prompt, courteous and straight forward. I feel confident when I leave.
3 months ago
Deepthi Divaker
Roberta was terrific. Very helpful.
4 months ago
Adrienne Mckeever
Fair deal and good service.
My salesman, Star, was very nice and attentive and worked hard to make the sale.
I did not feel pressured. He was very thorough.
1 month ago
aneth anguiano
I was waiting since 9am and I had to leave because the staff that I had to attend had not arrived, that is a lack of respect to customers, arrive at the available time. I wish that in the future this would not happen anymore and they would take their work with more respect.
1 month ago
Will Myers
Awesome purchasing experience. Our sales agent Jorge St Hubin was very open and honest. He was extremely cordial and easy to work with ... If you're looking to buy a vehicle, go see Jorge and ask him about Chicken :) ... The finance agent was prompt and professional and the entire experience was stress free. We highly recommend Fort Myers AutoNation Toyota Used cars.
4 months ago
Khubaib Lakhani
The staff is awesome! Make sure you go see Fanny...and tell her to give you the "Juan Delgado offer"...she'll know to give you the best offer possible. The best place to get a certified used Toyota...Hearher will hook you up with financing...if there is someome who can get you financed...it's her. Remember...tell them the "Juan Delgado" sent you!
1 month ago
Kolbie Wyatt
Won't be back. The way they explain cost of different things is confusing. I thought one cost was IF they fixed part NOT for then to check it out! $39.95.... gone. No need to go any further, no one will do anything any way. Taking service elsewhere even tho I bought my car at this dealer ship... DONE
2 months ago
christina sandusky
Susan helped me and she was absolutely wonderful. Very straight forward and I loved that. This was my first car and my experience with these people could not have been better. Everyone was so sweet. Thank you so much for your help.
5 months ago
Jamahl Black
Roberta, Wayne, and Steve Reeves are amazing. If I could rate them a 10 they would be 100.
2 months ago
Jack Bellows
Jackie and Dean in service are great. We were fed up with electronic glitches in a 2007 prius, and they got it back to fully operational and pleasant to drive it again.
3 months ago
Rudy Rodriguez
I went there specifically to deal with a person I have been communicating with online. I was told she was off that day, and was referred to another salesman. The salesman took me on a extremely short test Drive. when I brought up how short the drive was, and was not enough to even test the car, he commented I drove this car already and I assure you it is a good car. When I protested, he did take me on a longer test drive. That was strike 1. Strike 2 or 3 comes when, we were talking numbers. He runs me off a copy of some numbers, but would not let me take the numbers home with me. he snatches the sheet from my hands, and tears it up right in front of me. the reason he sites for doing this, he was afraid to let his manager see the actual quote he gave me and did not want to be held accountable for the price she quoted me. he said he was afraid his manager would fire him, according to him, such low numbers behind his ( the manager)back according to the salesman. Now I was born at night, but not last night. nothing is ever done without a manager's final approval. looks like I won't be going back there, and I would warn anyone to stay away from this place because of the unsavory conduct that I experienced!
5 months ago
Dennis Watson
Roberta and Steven Reeves(Finance) are a great team
I highly recommend them.
5 months ago
Jennifer Monsarrat
I found a car that I love!! However, I was fed a bunch of lies and tales to get me into a car and come to find out, I bought a extended warranty plan that covers everything!! In fact it does not! On top of that I was told that I would get free oil changes for the first two year and free tire rotations for the two years as well and that was not true either! You only get two free. And those will be used within the first 6 months. Brought my car to the new side for service- I.e oil change and tire rotation and when I got my car back from them there was a bubble in the tire and they told me that I was going to have to pay for a new tire when they are the ones that put the bubble there!! Really!! This is completely unacceptable. I will never buy a car from you again nor bring my car here for service!!
5 months ago
James Gunnell
Price is the price, although fairly priced. Brought WRX in at noon for final detail and tank fill. Returned at 6 pm. Tank full but exterior of car was not touched. Not detailed cleaned or buffed. Gotta return another day for this. They need better communication and accountability. Buying a car is not my favorite past time.
7 months ago
Amanda Williams
Very courteous and professional staff and the place is kept very clean.
2 months ago
sufian haj
Bob the manager is extremely unprofessional. I will never buy another Toyota from this location.
4 months ago
Tabitha Bramlett
I am here now with a couple of simple but frustrating problems with my car and so far, so good. I have been treated extremely well by everyone outside where you drive your car up. I was given a service advisor to help me. We will see how it goes. Now my advisor has fixed both problems at no charge ( warranty), and I am getting one free tire (warranty), so I am buying one for 200.00 including 2 yr road hazard warranty. Pretty good deal I think! I would definitely come here again.
3 months ago
Shweta Jain
I purchased a new 2017 HB Camry last year and the sales person was nice to work with and service is great. Also got good trade in value. I will return for my next car.
3 months ago
Roger Burgess
The sales staff were wonderful to deal with. We dealt with Norman and Kris. Both very easy to work with. This is my second Toyota from Ft Myers Toyota/Autonation. Would recommend them to any body. Also got a great deal. Much cheaper than any other dealer
11 months ago
Peter Knocke
Slowest place known to man kind!!!...came for a oil change and had to wait over an hour just to get checked in by someone! Horrible service I ever had! Then when I was finally seen the guy has the audacity to tell me it will be $90 for a oil change and tire rotation...when I use to pay around $40 before..unbelievable!!! Dont ever go here for anything, would def give all zeros if I could...highly dissapointed in this place, total wait time for just a simple oil change took more them 4 HOURS! all they know is how to rip your pocket????
3 months ago
Angie Kippers
My wife and I recently purchased a used 2010 Toyota Camry from this location. The sales staff was friendly and helpful, but the good times end there. We were sold a vehicle that has a broken oil drain plug. It cannot be tightened or loosened. It is stuck in place. This somehow made it through their inspection process. Since it is time for the vehicles first oil change since we bought it, we are now stuck with a $600 bill to replace the broken parts. Either they don't inspect their vehicles all that well, or they don't change the oil on used vehicles. They are not willing to help us out with this since it has been a few months... (Why would I get my oil changed any sooner if they said it was changed when we bought it!) This is completely ridiculous and makes me lose trust for dealerships. Hopefully you have a better experience, but I would take my business elsewhere.
7 months ago
David King
Great customer service! They really made the car buying process very smooth.
7 months ago
Rowland Bagnall
Finance department was less than stellar. I was pre approved and they managed to complicate the sale because they pushed the deal thru in order to credit the sale before the end of the month. This cost me an extra day and lots of running around
3 months ago
Catherine Pridemore
Ok. High and fix prices.
11 months ago
Robert Maddix
If you are in need of a car - go to Autonation and see Alex. I was in a unique situation with a lot of complications but Alex took care of me from the moment I stepped foot on the lot. Alex was professional, courteous, and made the experience enjoyable. Alex stayed with us for many hours and ensured I received the best deal possible. The sales Manager and finance director were also very professional and nice.
By far this was the best car buying experience due to the professionals at autonation... especially Alex!
THANK YOU - I love my new car ????
4 months ago
Dana Berry
Nice people there, mrs Champion was great! good buying experience until you get the typical up selling tactics when signing.
7 months ago
Whit Schwake
After owning this vehicle for awhile now, almost 2 years, we've come to find out that the CarDax we were given didn't match our vehicle. It had been badly wrecked and sold to us as never in an accident.
I was unimpressed by one of the sales managers, who treated me like I was stupid because I requested the back bumper of my car be repainted when it had several places that had been spot painted.
When the manager, Carlos became involved, he handled the situation well. My bumper is repainted and I'm happy.
My salesman, Jay (Boston Jay is what they call him there) was nice and helpful, but at the end was a bit friendlier than I was comfortable with.
5 months ago
Sandra Dowdy
Very nice people and they make sur you get a car
1 month ago
Chris topher
Sold our car to autonation. Worked with Paul socko who I felt did a great job and was very responsive to my inquiries. We got more than we were anticipating for our veichle and over all the process was easy and simple. I'm giving 5 stars even though there was a mishap with the check printing process because they took care of the issue fairly quickly.(They had just switched over to a new system). Thankyou!!
4 months ago
Mark horn
Good deals for half decent cars, great welcomign staffers, i think this place is good to get a car!
3 months ago
Austin Elliott
Worst service ever, the sales rep constantly answered other people and phone calls, I was left sitting there!
Will not go there again!
4 months ago
asia bennett
Purchased my first car here. They told me they worked with first time buyers. They did not explain that were matching me with a company that they use to get over on people. They did not explain that I was signing an agreement 26.8% interest rate on car that was listed as $7000 on the lot. with a Kelly Blue book value of $400 leaving the lot. 12 months later I owe $12,175 due to the fact the American Credit Acceptance loan company did not inform me of their simple interest loan plan which means over the last year my payments have equaled over $3000 in interest payments & $560 towards my principal balance. Also Tracy was supposed to assist me after my car was totaled. I explained my situation to her yet she still went & cancelled my Gap insurance without explaining anything to me. I had to do a lot of back & forth for an issue that has yet to be resolved but had this dealership been honest & up front I would not have bought from them. (:
1 month ago
Merry Cox
Manager came out and gave us an offer that was double we asked for. He just wanted us to leave. Never will be back
1 month ago
Holly Scherzi
Take forever but they do decent work
4 months ago
Keegan Koeppe
Went to their to look at a specific vehicle which they said they had. While we were in route we talked to them twice. Then we arrived they don't even have the car and said " oh we tried to get ahold of you but couldn't". I talked to them twice while driving there!
The old bait-and-switch. Great place to buy a car if you are a dumbass
5 months ago
Jack bro
Very nice people. They try to please you.
2 months ago
Joseph Abdallah
Do not and I repeat do not buy their extended warranty it's a scam when you buying a used car they will tell you the warranty is for 2 years when really its for 2 years or 24,000 miles, they will tell you the warranty is for 2 years but they will leave the 24,000 miles part out..
3 months ago
Vince Wallace
Good experience. Thanks Joe
2 months ago
