Pyronix Limited
Electronics manufacturer Pyronix Limited, Secure House, Braithwell Way, Hellaby, Bramley, Rotherham S66 8QY, United Kingdom:
20 reviews
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Address: Secure House, Braithwell Way, Hellaby, Bramley, Rotherham S66 8QY, United Kingdom
Website: pyronix.co.uk
Phone number: +44 1709 700100
GPS coordinates
Latitude: 53.4321118Longitude: -1.2415614
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reviews
Arthur McK
I brought this system knowing that the company sells to installers. Not end users. I am ok at DIY and was able to install the alarm. If I'd called out a company every time I needed changes it would have been expensive. However, many of the problems would not have occurred if it had been fitted by a professional.
Overall, its got better. My wifi set up is more robust, I know how to code keys, fit additional products, change batteries etc.
There are now more instructional videos on how to set the system up than there was when I first made my purchase (4 years ago).
My latest addition has been the light camera; this is excellent. Connection so far without fault; images superb, link to my phone instant.
Overall it is a great system that enables you to change/ adapt security for your own needs.
If your not competent at DIY electrics and wifi set up then get a professional installer. If your willing to learn and spend time then self installation is possible.
Having learned how it works I am very happy with my purchase.
2 months ago
Susan Warsaw
Cannot speak highly enough about pyronix
an excellent company with an excellent product, there tech support are second to none,got to say have helped me out on many occasions ,very friendly and knowledgeable.
9 months ago
Mary Wedlund
This company is a absolute joke, they do not quality test there bell boxes and wifi modules I’ve been installing the enforcer systems for 4 years now over 35 per month and the recent ones are getting faulty WiFi modules and bell box (wireless supervision fault)
Sort it out otherwise we WILL be going elsewhere
WOULD NOT RECOMMEND THIS COMPANY AT THE MOMENT.
6 days ago
sean reed
Forget about any support unless you go through an installer.
No manufacturer support at all. Very disappointing.
10 months ago
ma samantha
Absolutely rubbish customer service/aftercare had a simple fault on my enforcer house alarm couldn’t find answer in instructions so phoned them they do not talk to end users ie homeowners no help whatsoever and my alarm is scrap and it’s only 18 month old would never use pyronix for anything again
6 months ago
Derek Resmini
excellent service and very efficient service
10 months ago
fernando montejo
Pyronix products are great and professional ,if you have issues with homeControl App or how to configure the wifi connection or etc then you need to get in touch with a competent installer ,
2 months ago
Jenna Foskett
Possible this is the worst customer service I have ever used.. the app is very tricky to setup and needs technical support to assist .. be prepared to ruin your day.
6 months ago
Sherry pudelek
Fairly disappointing alarm system. Recently had a Pyronix enforcer wireless alarm installed. The system itself operates fine but a major selling point was the HomeControl app which allows you to remotely monitor the alarm. However as most reviews on Google Play and Apple appstore have mentioned, this app itself is diabolical. It is very basic and very temperamental. Very often it just times out without even allowing you to connect and see the status of the alarm and sensors. This was a major selling point for me which now transpired to be hugely misleading and I would say I was conned with this functionality - it simply is NOT fit for purpose. If you are looking for a smart connected alarm, do not go with Pyronix.
2 months ago
Dwayne Bennett
Great friendly staff fast unloading
6 days ago
Shmily Feder
When an organisation won't allow a member of the public to speak to someone in their technical department, and insist that they should submit product questions by email, they make a mistake. How long would a conversation take, compared to a series (as it would need to be) of emails to type and hold the same conversation? How does it make the caller feel to know that the organisation has two classes of communication: instant for other businesses, but dragged out over a series of emails, that's inconvenient (but seemingly necessary) to both, for the public. Nobody and no organisation should ever be unwilling to talk to a direct or indirect potential customer, for they just might lose that potential order.
6 months ago
Webmaster CW
Great products for all your security needs
3 months ago
Lisa Wu
Quite possibly the worst customer service ever. Why can't you ask a simple question to a company. This would save so much time and effort!
Will be replacing this Pyronix Enforcer
6 days ago
Jerry Malone
Good range of products
4 months ago
Desiree Hughes
Waiting time on tech support line 15-30 minutes every single time, not acceptable by any standards!
6 days ago
Latreccia Kelly
Excellent service and products
6 days ago
Sherrie Pooler
Good friendly staff
3 months ago
David Rubright
Worst company I've ever come across
3 months ago
Allen Alisha
Only walked past
3 months ago
you you
Rly bad place to work . Runes by feminist's
6 months ago
