Martin & Co Hinckley Lettings & Estate Agents
Real estate agency Martin & Co Hinckley Lettings & Estate Agents, 99-109 Castle St, Hinckley LE10 1DA, United Kingdom:
60 reviews
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Address: 99-109 Castle St, Hinckley LE10 1DA, United Kingdom
Website: martinco.com
Phone number: +44 1455 636349
GPS coordinates
Latitude: 52.5419481Longitude: -1.3674873
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reviews
Zuhair Hillail
We have had a few letting agents and Martin and Co are number one for us they are professional and friendly really nice team of people there I think it was Mark that showed us the place where we are now and he was amazing also Melissa has been amazing any questions we have had they got straight back to us and Donna has been a massive help always so nice when we have spoken to her sorry if I have forgotten anyone you all are great and I recommend anyone looking for a place go to Martin & Co you won't regret it
2 months ago
J Schlarmann
Recently let my property with Steve and his team. Great service so far. Property was rented within 24hours and all paperwork completed within the week. I feel like my house is in safe hands.
4 months ago
Trent Bockenstedt
We purchased a property from Martin & Co recently. Through the whole process Zoe really helped move the process along. Where communication fell down in other areas, she went above and beyond to get our sale completed. We are very greatful and happy for all her hard work!
4 months ago
Lamar Mix
All the team at Martin & co in the Hinckley office have been amazing whilst purchasing our new home, in particular, Zoe has been really helpful and supportive going above and beyond. Thankyou all ⭐⭐⭐⭐⭐
3 months ago
Lollie Dv
Great customer service, excellent value for money. Our house has been sold in only 3 weeks. Steve was great, instant response for any question all the time. Highly recommended. Thank you!!
8 months ago
Jason Royse
Great team!
Just wonderful experience! Melissa is real asset to the company! We been renting for 4 years a property through this estate agency and we had great experience with them. The team were very responsive, willing to help and support. Melissa and Steve were absolutely brilliant in managing any problems we had. Massive thank you for everything! Would recommend them!
3 months ago
Alan Silverman
Zoe helped me out with a difficult house purchase, chasing solicitors as well as the land registry, all during COVID. As well as knowing what sort of property I was after and calling me with its details as early as she could when they were coming on the market. I would highly recommend her.
7 months ago
Jen Everett
Bad experience. After I made a cash offer, rang them to see if it was excepted. Within 2 mins I was called rude and hang up on me. Very unprofessional, I don't know how cheap they are. Can't be that cheap. Bad service, I wouldn't let them sell my pushbike. Never mind a house.
10 months ago
indumathi samikannu
We have sold through Martin and co a few times and always found them very professional and knowledgeable. We are about to buy a new property through them and would recommend to everyone
7 months ago
baby squatch
Very poor customer service. The owner Steve, is a compulsive lier. I told him things he then rang up the landlord and told him the exact opposite of what I said. I know this as I had suspicion of him doing this before. So I rang him infront of my landlord, he than rang my langlord 15 minutes later and flat out lied. Poor service.
7 months ago
Steve Coe
We use Martin & Co to manage our rental properties. They are approachable, friendly, helpful & quick to respond to our queries. Using them gives us peace of mind that 'everything' is legal and in order. Good on line landlord portal lets you see statements and messages about the property at any time. Fully recommend their services.
2 months ago
Brownmoney
There are a lot of estate agents around and to find a company who will give a somewhat personal touch is very rare. l mean that many may not go out of their way, but Martin and Co have done that! I was looking for something that would suit me, not just a house but a home, a home that would give me and my family what we can call home...l have looked at so many with other agencies but none suit or too far for travelling for school and work!. So I saw Martin and co only meeting them once the house that was viewed was okay but not for me! So when l was asked what l was looking for, they said leave it will us!!! So a week later l received a call, l was shown a house that l felt comfortable with and if my children where then it was, l asked if it was okay to arrive back later with my children, again nothing was too much trouble...a few hours later it was! And now l am in just before Christmas. They have a system that connects you to a maintenance team! Very rare. A system that all the information is in one place. Mark of Martin and co Hinckley, Outstanding performance thank you.
3 weeks ago
HARKIRAT KAUR
Great Service
The guys at Martin & Co sold a house I owned. It was a difficult sale, but they handled it professionally at all times. I for one am happy. They will get subsequent instructions from me as they are great.
2 months ago
Kevin Thompson
First rate service from a highly professional team managed to keep client informed due to long delay
Due to covid19 would highly recommend this firm to represent any one looking to sell fast
Thanks to all the staff at Hinckley branch well done
Yours sincerely Mr C R Geary
10 months ago
Antonio Malena
First class team both the letting staff and the sales team.
We have 2 rented flats which Martin and co have looked after for over 3years
We are currently selling a property with them and have sold 2 family properties with them
Before
Highly recommended
6 months ago
Halo WarpsTOURx
From start to finish we had a very professional service from Martin and Co. and specifically from Zoe. Our sale was not the most straight forward, having a challenging chain, but third time was a charm.
We had a hard deadline to complete after two failed attempts and Zoe was exceptional at communicating our instructions.
The result being that we have moved into an amazing new house and a family who love our old house managed to do the same.
We would not hesitate to recommend Zoe & Martin and Co.
3 weeks ago
Kassie Kilpatrick
My Partner & I have recently moved into our first home together which for any young couple could be a daunting & stressful time. However, we are so glad we had Martin and Co to help with this. The whole process from the viewing to the referencing to the move in was stress-free and smooth. Mark was great at both viewings, Donna and Steve were always on hand to answer any questions we had during the process and Melissa was excellent at our key collection appointment. Thanks so much guys!
2 months ago
Jennifer Porter
Had a very rude and abrupt experience with Zoe at Martin and co Hinckley. We were first time buyers who weren’t taken seriously and were bullied into making decisions far quicker than we should have. Not being given time to get basic things done such as getting the unserviced boiler serviced. The estate agents were looking after both properties in the chain so didn’t remotely care about us- purely focussed on their commissions they were about to get paid (due to us buying the house at the bottom of the chain) I will never choose to deal with the estate agents again and they really ruined the exciting process and of buying our first home. Unnecessarily rude! Don’t work in a customer based industry if you don’t have the time, patients or manners to deal with customers.
8 months ago
pekka jorone
Outstanding service from start to finish. Zoe was fabulous and went the extra mile to make our house buying experience a positive one. First class service whether buying or selling, would highly recommend.
3 weeks ago
Mathew Moreland
Recommend Martin and co highly, great service . Top returns on rents .
3 weeks ago
Heather Bonarirgo
Having had awful tenants in our property that would not leave, we asked Martin and Co Hinckley to manage the property for us. The tenants were asked to leave shortly afterwards which thankfully they did. Martin and Co then found new tenants for us within 2 weeks! We could not be happier with the service from Steve and his team and would highly recommend Martin and Co for property sales and their excellent managed service for landlords. 11 out of 10!
2 months ago
Trina Barker
Martin & Co Hinckley are a quality team, they get the job done.
Steve the boss was great, so helpful and friendly 10/10.
Fixed fees give you peace of mind, No 1 Estate Agent in Hinckley
Graham Faulkner
2 months ago
Sunni Fuller
Just seen the review below and I just had to correct it. The carpet needed cleaning because there was a huge stain on the lounge carpet, which I managed to remove successfully. The charge was for £125 which is a standard price for a professional clean. The oven was also cleaned, and I have to say that in over 20 years in the business, it was the worst one I’ve cleaned. Martin & Co don’t charge me for a kick back and are a very professional business. The review below I felt was very unfair.
4 months ago
Eric Nelson
They provide the best all round service from any of the estate agents i have used in the past. perfect communication and Great value for money. I always recommend Martin & co.
6 months ago
Jeremy Logue
Used Martin and co for my house sale and we also purchased through them too. Was a somewhat stressful house move but Zoe was always there to help reassure and assist with any sticking points. I could not recommend her and Martin and Co any higher
6 months ago
Sharif Mashahid
Was a little concerned that paying a flat fee to sell our house might not give the agents the drive to sell it. I could not have been more wrong. Mark and his team at Martin's went above and beyond our expectations. Ten times the agents we have used in the past and a fraction of the cost.
8 months ago
Emanuel Darmani
We have been using Martin & Co for longer than I can remember. We have three flats which we rent out. The team are very professional. They select prospective tenants to meet our criteria without fail; keep us updated on viewings and outcomes within 24 hours - more often quicker. We use Martin & Co just for tenant finding as we live above the rented flats - but when we have had a problem tenant they have been supportive and given us good advise. We have no hesitation in recommending this company. Excellent customer service. 5*
6 months ago
Patricia Northup
Sale of property
Martin and Co always have the time to listen to their client and are caring and understanding, especially when the stress mounts. They go the extra mile to make the sale happen - conducting viewings, being available to suit the customer where needed. Right move page contained professional well presented photographs of the property which undoubtedly helped to sell it fast! Thank you Martin and Co Hinckley.
3 weeks ago
Kofi Obafemi
I have used Martin and Co Hinckley for 2 years or so to let out a local residential property, they have found us an excellent long term tenant and all has been very good. Payments have been consistent and i have never had any need to call. They have saved me lots of time and stress. Highly recommended.
3 weeks ago
Nathan Neal
The service provided was very professional and would quite happily recommend Martin & Co to others.
2 months ago
Boyan Stanev
Steve is genuinely a caring businessman, a rarity these days in such a competitive market sector and he succeeds because of this. Reputation is everything; it can be lost in a moment, as can your trust. People typically say ‘trust no one’ these days, this is good advice however I have no hesitation in trusting Steve, he also had a hand in selling a family property and the customer service was excellent, competitive and a very straightforward transaction. So whether you are renting or letting, buying or selling, you won't go far wrong by having a chat with Steve and his team to see for yourself...
5 months ago
Chase Sortore
Excellent service from first phone call to moving in...
AND afterwards.
Emma met us at our viewing and then both herself and Donna have done everything required to secure the house we wanted and do all things necessary.
Aftercare service has been fantastic.
EVERYONE we came across in their
Hinckley based office were
VERY HELPFUL and HAPPY ???? 10/10
HIGHLY RECOMMEND THEM.
7 months ago
medley morgan
I can't recommend Martin & Co highly enough. I've dealt with serval agents previously and this one outshines them all. I have to say a special thank you to Mark who has been wonderful throughout the whole process. Genuine, always kept us updated and nothing has been too much trouble. A company that really cares about and understands their customers.
6 months ago
Phil Flynn
I have known Steve and his team for many years and can highly recommend and often do to anyone I know looking to buy, sell, let or rent.
They offer excellent customer service from people who care.
3 months ago
Kwesi Buabeng
Martin's Estate Agents sold our parents house..Zoe Morgan handled the sale quickly and efficiently, nothing was ever any trouble and everything went smoothly....I've given Martin's 5 stars....Thank you for all your kindness Zoe and all the staff at Martin's.
Kay and Jackie C.
3 weeks ago
Sheila Coy
Martin & Co have provided a fully professional service from the initial consultation through to the sale of our family home, which all ran very smoothly and we were kept informed throughout the process.
6 months ago
jim read
Booked a viewing, tried calling numerous times on the day to explain we would be five minutes late and didn’t get through, finally did get through and Martin was extremely rude and said the property had been let. We received no phone call on the day or prior to say the property had been let, and the lack of communication was extremely disappointing. Will not be using.
8 months ago
Technology SN
I can only praise the team for the constant care, support and attention to detail. It is very rare that i would recommend a company to anyone but would not have second thoughts when it comes to Steve and his team
3 weeks ago
Maranda Throckmorton
Martin & Co Hinckley have helped a number of my clients to either sell their homes or help them find tenants or manage Buy to Let houses, they seem to have great knowledge and work very hard for their customers, this makes a real difference. Clients have all been very happy with the great service. Strongly recommended
8 months ago
Claudio Marquez
Some people may be nervous as Martin and co are significantly cheaper than most Hinckley estate agents, you should not be.
We had quite a challenging sale of our property, and with us buying a new build we also had pressure from the builders. Karl and the team were superb, the chasing, the communication with solicitors, builders buyers and ourselves was not anything other than outstanding, and I mean outstanding.
The advice, the knowledge of not only the property market but also the house sale and purchase process was massively reassuring and Karl helped to keep us calm when we had pressure on us from the builders.
This is a proper full estate agency service for more than £1500 less than a very well known Hinckley competitor.
I cannot recommend Martin and co enough, brilliant service, outstanding value for money and a real eye opener for how much other agents make out of your house sale.
If your still not sure, ask Karl for my number and I will happily give you the full run down as to how we were looked after during the sale of our property.
Geoff Hart
3 weeks ago
Dwight Garland
Martin & Co. Hinckley gave us very thorough and professionally presented information packs on both lettings and sales following a very reasonable and sensible evaluation of our home. Their customer service and knowledge is excellent, and I would have no hesitation using this estate agent when I come to sell or let my home.
6 months ago
Anna Nicol
Martin & Co Hinckley fully manage two buy-to-let houses for me and I am very pleased with the service they give me. They take all the hassle out of letting houses. In a field where the estate agency and letting agency industry has a pretty poor reputation, Martin & Co Hinckley stands out like a shining beacon of good practice. The agency is owned by Steve Chadwick who is both knowledgeable and helpful. Above all, he's a nice bloke! Highly recommended.
4 months ago
Kate Barnes
Had a second viewing at a property which me and my partner had booked with Mark. Having had a conversation and switching Saturday's off work which he was fully aware of I booked in for 11 however when I tried to ring at 10:45 to say we would be 5 minutes late, I kept getting disconnected from Stacy's phone. Eventually when I got through to Mark at 11:10, firstly he was extremely harsh and rude, I asked and began to inform him that we had a booking at 11 but was cut off to "Yeah, you weren't there". Never have I EVER been spoken to in this Way, especially with the intention of spending good money with a company. No communication skills, my first viewing with him he only spoke down and condescendingly about "stupid no shows who have missed out". No care or communication. I personally will be avoiding this company and my only advice is that if Mark is your letting agent. Cancel
3 weeks ago
Eugene Varlamov
Stay away from this piss poor company. They don't communicate and as far as i can see are only interested in them selves. Twice now we have been lied to and poorly treated by these people. They re-advertised a house that we had an offer accepted on without telling us and we were meant to go and view a house recently and on the day of the viewing a STC went on the house and we wasnt even informed and would have wasted everyones time going to see the house. We also had to assume the viewing was going ahead as they never even called back to confirm. I would be embarrassed if i run a business like this!
6 months ago
Charo Willis
Great agents who are super helpful in all aspects of letting and property management. I would definitely recommend their services.
6 months ago
Madeline Luft
An estate and letting agent that actually understands and cares about the challenges that landlords, sellers and buyers face. I have dealt with the team at Hinckley for over 6 years as a landlord and could not recommend them enough, even when selling a property their high standards prevailed, they certainly 'Go the extra mile' to deliver amazing customer service .
6 months ago
Chris Daniels
Having used a number of estate agents in the past, we felt that the service from Martins combined the best elements of internet estate agency with the more personal elements of the traditional estate agent, at a much lower cost than the latter.
For the price we paid we were happy with the service that we received and Steve, Karl and the team saw the house sale through to a successful conclusion.
6 months ago
Lang Tuang
We are a property investment company which manages our own tenants but use Martin & Co on a tenant find service. They are proactive and professional, giving all the support needed to find a suitable tenant even if we are a little demanding at times!
7 months ago
roy richardson
Having worked with Steve and the team from the outset we are more than happy to confirm that they are operate a dedicated and professional company, they give a great service and will always go one step further to help.
Highly recommended.
2 months ago
Nikita Kelly
Really helpful and friendly staff. They really go the extra mile to deliver fantastic customer service.
6 months ago
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