Ortho Urgent Care at KCOI
Urgent care center Ortho Urgent Care at KCOI, 3651 College Blvd Suite 200, Leawood, KS 66211, United States:
95 reviews
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Address: 3651 College Blvd Suite 200, Leawood, KS 66211, United States
Website: kcoi.com
Phone number: +1 913-319-7633
GPS coordinates
Latitude: 38.9267275Longitude: -94.6279896
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reviews
MSM
Last week I gave a low rating to the institute. Since that time, the institute did follow-up on issues that I raised. The issue of the MRI and getting my questions answered by the surgeon were followed up upon to my satisfaction. I commend the Institute on their professionalism. Also I mistakenly gave the walk in clinic not knowing they are separate from the individual physicians. In the end- things worked out.
Denis M Medeiros
3 weeks ago
Noemi Villa
The staff are fantastic, professional, and knowledgeable. They were compassionate to not only my needs but those of others that I saw in the waiting areas. The online appointment sign up was very smooth and helpful since my wrist was injured and I wouldn’t have been able to fill out the paperwork by hand.
1 month ago
Phil Nadeau
Everyone was extremely welcoming and patient. The spot reservation system online is super convenient and user friendly. I was only in the lobby about 30 min. I was seen and sent home with a recovery plan that I understood and felt comfortable with all in about an hour and a half. I’ll definitely be back for any Otho needs in the future (hopefully not too soon lol)!
1 month ago
Veronica Osborne
The only complaint was that I was there for 2 and a half hours with an appointment. I saw two other patients besides myself? Everyone was pleasant and friendly.
1 month ago
Adolfo Martinez
Everyone was very professional, respectful and courteous— I was pleased that it didn’t take very long to get an X-ray and than to see a doctor after she read the X-ray— the doctor I saw was very professional, and helpful-/ I will recommend this service to my friends
1 month ago
Shelley Telfer
Fell and feared I had broken a bone in my foot. I called KCOI Urgent care and made an appointment for that day. I registered online and was admitted upon arrival with very little wait time. Friendly caring staff who acted promptly and effectively. Speedy xrays. Excellent care. Thank you!!
4 months ago
Mark Durham
Online check in was easy. Wait times were sufficient. Staff very friendly and knowledgeable. Would recommend checking copay amount due prior to your visit to avoid giving up a large amount of money.
4 months ago
Jay Lyon
Excellent treatment and concern. Nurse practitioner explained my pain and feeling much better in a few days.
1 month ago
Sandra Brower
I posted on Facebook where I was having the surgery, and at least four people responded that it's an excellent facility and that they've been patients of the 3 surgeons who were my options. I felt so confident coming in and my expectations were exceeded. Thank you to everyone, from intake to recovery! Loved the sweet banter between brother and sister, anesthesiologist and RN. It felt like home.
8 months ago
ned johnson
Great place. Was able to reserve time online and was seen within 10 minutes of arrival. Saw a nurse and doc and then had X-ray and radiology read within 1 1/2 hours. Very clean. Just wish they could cast there as well and save another trip. But would highly recommend.
7 months ago
Joi Donnellon
Our wait went much quicker than expected. Once in, we received prompt and efficient care. X-rays were quick. It was evident in our first moments there, that the Doctors and staff really care about their patients.
6 months ago
John Dunlap
Highly recommend KCOI urgent care! I was able to make an appointment at a convenient time, get seen within a few minutes upon arrival, staff was friendly and welcoming and professional, and they were following all of the COVID protocols well to where I felt safe. Definitely recommend going here rather than to an ER because I knew what my injury was, how to treat it, and got the necessary splint within an hour or less!!!
6 months ago
Allen Gerbermann
I did not know that place existed i broke my arm went there my nurse Stephanie made my visit there at ease I was so nervous n didn't know anything or what do do and she was helped me through AWESOME from the time I got there. Ms Collins the PA n the exray team ALL of them were very pleasing. That is what is needed every where n not just in the medical world. I was truly pleased n just as pleased when I went to the Dr n the folks there n Dr Peer n his nurse Marley. Tank you all for taking good care of me and every one else during our time of need n what we are all dealing with as a whole (covid) right now.CUDDLES TO ALL N AGAIN THANK YOU ALL YOU SO MUCH
8 months ago
Joseph Judson
Excellent from start to finish. Considerate. Congenial. Compassionate. They were thorough in their examination and respectful in their interaction.
5 months ago
Matthew Becker
Everyone, from the nurse taking temps at the front door to the NP who reviewed my x-rays, was cheerful and seemed glad I came. None of them seemed to be "doing their job", instead seemed glad I came in. That's very refreshing!
4 months ago
Laurie Cherko
Kara Boyd-PA was professional, informative, knowledgeable and efficient. Established trust immediately, explained the exam, and demonstrated understanding. She collaborated with me to find a solution and provided me with a treatment that worked with my lifestyle. Thank you!
7 months ago
James Davila
PRO
Very professional thorough nurse.
Excellent Nurse Practitioner- knowledgeable and good bedside manner
CON
About 45 min to be seen. I was not offered a wheel chair at the door tho I had an obvious ankle injury and trouble walking. Also I was informed that I would be contacted for a follow up appointment to be set and have not received a call (of course I will contact myself)
9 months ago
Misti Libby
I am dissatisfied with service. I went to emergency for ankle pain and i was not able to walk. in my visit, I was not able to see doctor. Nurse only can diagnose me. In addition, they are giving Breg shoes... Breg shoe company is charging 712 dollars bill. I was not even comfortably walk by wearing this Breg shoes.. but they suggested this. I bought another type of shoes from amazon in just 50 dollars.
4 months ago
Ryan weller
I woke up that morning in serious pain, and no recent injury to explain it. KCOI had me checked in, x-rayed, diagnosed, and on my way home in under two hours with no appointment. I’m less than a week out from my treatment there and my shoulder is nearly back to normal. I would recommend their urgent care services to anyone!
5 months ago
Stefan Stefanov
Came here after having an accident and going to a regular after hours clinic and being told I was fine. After getting X-rays and the radiologist seeing something he didn’t like I was suggested to get an MRI and referred to a physician at KCOI. When something was seen on my MRI and the radiologist reviewed it over the weekend the urgent care called me to have me come in over the weekend to get me in a temp cast, despite having my follow up appointment on Monday. Great service and everyone had great customer service
9 months ago
thomas meloche
I woke up one morning and my knee was swollen, red and warm to the touch. I tried to rest and stay off of it but it was the same the next day. I went to KCOI Urgent Care and hoped for the best. I was a walk in. You can register online which is probably the best option.
I walked in and thought I was going to have to wait an hour or more, but the staff there got me right to a room very quickly. X-ray soon after. I went over my X-ray with PA and she diagnosed the problem. Very congenial and professional. I have a follow up in 5 days. Hopefully my bursitis will heal quickly!
11 months ago
Davy Sohi
I decided to drive 25 min to this clinic because I was having severe shoulder and arm pain, 26 weeks pregnant and had not been able to sleep for 2 nights. The PA I saw, did not seem sympathetic at all. She asked me, “well, so what are you here for?” after she had made my diagnosis? I explained to her that I had scheduled a PT appointment later that day and was simply asking for some pain relief to be able to sleep a couple of hours before my PT appointment. “You tell me what I should give to you”, she said as if I was my own provider. I am not a specialist in this field so obviously I didnt know if there was a local injection possible. She decided it wasn’t necessary. Rather than contacting my obgyn, she advised I contact my obgyn and see what meds she wanted them to prescribe to me. I told her, my obgyn has an md degree and wouldnt need them to proscribe the meds for me, if I were to call her. I left there after having paid $200, and feeling worse than I did before. I had a PT app later that day who gave me several exercises to do at home. Also had a televisit with a rehab physician. He and my obgyn came up with a plan to reduce inflammation in my shoulder and the pain as well. I am feeling much better now but not because of this place. Dont waste your time and money here.
6 months ago
David Carter
Always very pleased with Dickson Diveley. Everyone is efficient, kind, and knowledgeable. I have been a patient of many of the doctors for over 20 years and trust every one of them.
6 months ago
Erica Hansen
KCOI is a well-oiled machine that somehow has a very personal touch as well. We moved right through with great efficiency, while also being given the individual treatment we needed without feeling like a number.
7 months ago
Krista Fandrei
All went well. The staff were friendly and explained what was going to happen. I really appreciated there being a wheel chair, and I thought being wheeeled out to my car was very considerate and appreciated a lot. The only criticism I have is that my discharge paperwork referred to my "right" knee. I was there because I couldn't walk on my "left" knee. I called and was told the paperwork would be corrected in my record; I asked a copy be mailed to me. This error concerned me because I have a follow-up appointment with Dr. Gardner at Dixon& Dively in January, and I want him to know which knee is the problem.
6 months ago
gourav gaykwad
I injured my knee in a self defense class. I knew I needed to see someone that day. I called and the front desk staff was very helpful & informative about the process. I am happy with the ortho urgent care and thankful it is available.
9 months ago
Akbar Shahzad
Minimal waiting time, very thorough physical examination of my knee, followed by x-rays. Results of x-rays were fully explained to me and the options for care equally as thoroughly explained. I was very impressed with the facilities that cleanliness the attention to covid related safety measures and the friendliness of the staff.
4 months ago
Elizabeth Burkhalter
Quick! Hardly any wait. All of the staff is super kind and caring!
5 months ago
Thomas Rotteleur
My experience with KCOI system worked very well. Everyone knew their role and participated. Friendly staff, no negativity all positivity plus everyone appreciated their importantance Makes for a successful teamwork and uplifting for patients scared of their outcome. Thank you.
8 months ago
Tiffany Johnson
All of the people that worked in X-ray did
a great job. The person who did my
initial exam was very precise and decided
that my hip required several X -rays.
Finally the person who interpreted
the X-rays determined what my therapy
should be to correct the problem was
very knowledgeable!
Good result all around!
10 months ago
Rosmary Martinez
Brooke, the physician assistant was wonderful! Spoke to me with advice as a doctor & as a mother.
5 months ago
Google User
I appreciated that the staff took time to help me find alternatives for imaging services that were self pay, and took the time to help me set up further appointments asap. I also did not feel like I was rushed when explaining my injury.
5 months ago
mahima k
Very kind. Very efficient. Very helpful. Excellent medical care.
7 months ago
CHASE BOONE
Very organized facility with great staff. Very positive experience!
8 months ago
Tameem Melhem
I have had two poor experiences with KCOI urgent care. Most recently, I arrived at the office and they took my temperature twice in the lobby: 97.7 and 98.5. Then, I proceeded to wear my mask for approximately 50 minutes while I wait to be called back for my knee issue. I am the type of person that gets hot in masks, but I respect the need and I respect others, so I wear one, no questions asked. Once in the exam room, I continue wearing my mask for another 15 minutes or so. The nurse came in to take my vitals, and my temperature at that time showed 100.1. Upon seeing that number, I produced the results of two covid tests I'd recently gotten back within the last 24 hours (one standard and one rapid), both showing negative for covid. Even with this evidence and my co-pay already collected, they refused to treat me. I was instructed to go to "another urgent care" or the ER (both places would ultimately send me back to an orthopedic doctor for my injury...and I thought we were supposed to be keeping hospitals clear for the very sick.) The nurse asked me to wait again while she called an administrator, which took another 45 minutes. When she arrived in the room, she began to explain their hospital policy to me as if I were uneducated. My two negative covid tests made no difference; they simply said I was "contagious," but when asked contagious of what, they could not provide an answer. I left with my painful knee untreated.
Last summer (Aug 2019), my daughter fractured her elbow. It was minor, but she needed treatment. They refused to see her too, saying she was too young for their clinic (she's 7.) At that time, there was no mention of an age limitation on their website or in their advertising. We ended up at Children's Mercy and received excellent care... should have gone there in the first place.
I've received great care from two KCOI physicians in the past, and it's very unfortunate to see that this is how they treat their patients nowadays.
8 months ago
Ann Bertoli
The person at the desk where you enter was very nice. I walk with a cane & she offered to bring the clipboard over so I could sit. At the end of the visit I needed to make an appt for an MRI. Since I am currently living out of the area she made the appt for a few days later when I’ll be back in town.
I believe it was a PA who saw me in the room & ordered the xrays. She asked if I needed pain meds. After sleeping less than 3 hours each of the precious 2 nights that sounded wonderful. When I was at a local hospitals ER the orthopedic doctor who saw me for what turned out to be a cracked ankle bone did not see the break on the X-ray. X-ray was taken with me lying down instead of weight bearing. The doctor refused to give me pain meds treating me like a drug addict. Told me to take Advil. I’m on blood thinners. Not a good idea.
I am so glad that KCOI has opened this walk in clinic. I know my concerns will be taken seriously.
8 months ago
Michael Lee
I received more care from the Urgent Care than I had my previous three visits from the other Ortho surgeon I was working with. Dr. Lown was a rockstar and very thorough! I went in on a very good day as she is an expert with the type of injury I had. I would highly recommend this place!
8 months ago
Lori Troilo
Nicely taken care of me.
1 month ago
Adalberto Gutierrez
Great service, professional staff and clean environment. Will only go here for Ortho needs.
8 months ago
Jessica Jewett
Stepped on a nail and headed to the Ortho Urgent Care after a visit to my own doc’s office at their recommendation! Amy at Ortho Urgent Care was great and took care of my foot. Pain was handled because of her intervention. Thank you OUC!
11 months ago
Ben Bisbey
I came in with an injured foot and was efficiently checked in, and did not wait long to get an x-ray and be seen by a Nurse Practitioner. Everyone did a great job and made me feel that I was getting quality attention. Would recommend this place to anyone. Thanks.
2 months ago
David Kane
I can't remember the name of the young lady I saw but she was very
helpful & knowledgable.
Pat Jennings
11 months ago
sueljarnez stoi
Wonderful clinic. In and out in 50 minutes with a fractured ankle. Staff was very nice. Highly recommend!
3 weeks ago
lina leombruno
Everyone from front desk to the nurses to X-rays were very nice and helpful. Very clear and informative with all my results would recommend to anyone, also very clean and up to date facility.
1 day ago
Celina Aranda
Great care. Great service. Wouldn’t go anywhere else.
9 months ago
Bianca Nichols
I’ve been to Dr Badwey, but couldn’t get in so went to Urgent Care. It was easy, not a long wait...and I got the same amazing care. Highly recommend.
10 months ago
Walter James
We were told upon my arrival that the wait time would be 2 hours. They were very accommodating and allowed us to leave after putting our name on the list to be seen. We we returned 2 hours later I was "next" in line to be seen. Three hours later... I was finally called back and the the PA finally came in to offer care. IT WAS OVER A 5 HOUR TRIP TO AN URGENT CARE! Yikes. Make sure you have a lot of time if you are going to step into this facility.
3 months ago
Thomas Ereth
Kara Boyd PA and the entire KCOI team were Fantastic.
9 months ago
Stephanie London
My daughter was playing in a softball tournament in KC area (we are from Iowa) and had a collision at home plate. She could not walk off the field and everyone was advising me to have her knee looked at.
We found the clinic on line when searching ortho walk in clinic. We arrived 15 minutes later. The check in process was simple, the staff was friendly and she was x-rayed, evaluated and treated very quickly.
The doctor reassured me she was going to be fine and she could continue to play the rest of the weekend as she could tolerate.
We were sent on our way with written instructions that included meds, creams and all the supplies she would need to get back out on the field the next day as she could tolerate.
A big THANK YOU to this great staff for taking care of my girl and getting her back out on the field in less than 24 hours!!
1 month ago
Pat Mistak
I am very happy with the service - I never have to wait. Love the personality and expertise of my therapist. I would strongly reommend KCOI to any patient who needs physical therapy. Now a quick message to management: This is a tough conversation but here goes - I have gone in for theraphy about 4 times now and on each occasion I have not seen one therapist of color, specifically African Americans. Is it that there are no qualified African American physical therapist, no interns - that can't be? Is it that it's in Leawood Kansas - I live here too? Hmmm, time to look at your hiring practices time to diversify the staff - you can do this. Take a picture on a busy day at the facility, any day and you should see my point.
11 months ago
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