Purley War Memorial Hospital
General hospital Purley War Memorial Hospital, 856 Brighton Rd, Purley CR8 2YL, United Kingdom:
56 reviews
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Address: 856 Brighton Rd, Purley CR8 2YL, United Kingdom
Website: nhs.uk
Phone number: +44 20 8401 3515
GPS coordinates
Latitude: 51.3405715Longitude: -0.1145560
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reviews
Libby Short
Kind and lovely staff!! Clean and tidy rooms. All went smooth, I've had my blood test done in 15 min. Super quick!
4 months ago
Jessie Hall
Couple days I try to speek to my gp or doctor..Ladys on reception keep saying need to call tomorrow. When tomorrow coming after she saying again same story-call tomorrow..that's ridiculous!!! And i rang before 9 am...that's a joke ...lol
1 month ago
kuyo blackstone
Do not dislike this place. It is very good nearer than going all the way to Mayday. We are lucky to have it. The staff at the main reception are really nice and helpful especially. Lynn x
10 months ago
Lady K
Really very helpful and very polite staff. I had C T Scan yesterday morning and staff looked after me very grateful as well as treated me as a human. 5 stars ???? are not enough. 10/10 ????.
Thank you very much for your attention and great service with care you had provided to me.
7 months ago
Jaelyn Watson
Rude doctor. Wow I'm still in shock. Zero patient care.
4 weeks ago
Charles Ratcliff
Been trying to call this hospital for 3 days in the no. Given...no reply, very frustrating
2 months ago
Ernest McHenry
Such a privilege to have this as a local resource. Lots of individual departments and one stop shop with everything you might want except for A&E.
1 month ago
Lori Wilhite
I phoned to speak to someone in the Xray department using the General switch board. I was left holding on till I was disconnected 4 times. Each time holding on for a considerable amount of time the longest being over 30 minutes. The Switchboard Operators were indifferent and when on my third attempt I tried to explain what was happening, I was just put through to the extension again to wait it out before I could put two words together.
Had the Operator listened to me I just wanted to ask for the direct extension number for the department so that I could try phoning directly.
This is very bad service when you consider that people phoning in, more likely than not, have medical issues and this behaviour by the Switchboard Operators is not helpful.
As a patient you are told to make sure you contact the hospital as soon as possible when any adjustments to your appointment need to be made, and you are indeed reminded of the huge cost involved for not doing so. For this reason, I persevered when it could have been so much easier to just stop trying.
Before writing this, I noted wonderful reviews on this hospital by other people and I shall be attending this hospital to see if this really is the case because my experience so far has been unfriendly.
5 months ago
Radio Active
04/05/2021 12:00pm Coming for my eye appointment I faced very rude and unhelpful lady receptionist ,I have to leave can't afford to stress myself with this miserable git????
1 month ago
Danielle Owens
Found covid protocol for visitors to be good.
4 months ago
H Spencer
They are always very nice to me and my family. Very helpful and hard worker.
10 months ago
Bruce Geffen
Very clean and quick in and out, but must say disappointed on the hand sanitizer station as not many around which is quite bad considering pandemic we're in!!! Need to be more in the corridor walk ways on way to outpatient.
2 weeks ago
JAMIE JO
Impressed with Phlebotomy service today.
There was an issue with the blood test request. Bernice was just incredible trying to resove the matter. Thank you.
2 months ago
Kallie Wallick
We got there today at about 0845, my partner went in to wait for a blood test, I went over to Sainsbury’s for a sandwich and paper. Went back to the hospital reception and she was already in for her test. Out she came, now for X-ray, went to the waiting area, I went back to reception for coffees. Back to X-ray, she was in.
Total time 40 mins.
Quality of care-amazing
What a fabulous experience ????
Only downside......I paid for 2 hours parking????
Thank you all so much????
4 months ago
MIKE VERMA
Fantastic service. Had my blood test done by a lovely nurse named Amanda. I never felt a thing and she was so quick and friendly. Really put me at ease! I hope she’s available on my next blood test visit #purleymemorialbloodtests
2 months ago
Jennifer Booker
This is a great hospital, so lucky to have it here. It is not crowded, main attraction. Polite volunteers always at reception to help. We, the patients should appreciate what they do and as a minimum thank them; the don't have to volunteer. Staff great too. Blood test with minimal waiting time. I have been to other hospitals, difference is stark.
3 months ago
malu melo
I can't rate this hub highly enough. If I had the choice to choose which hospital to attend, this would always be my first choice. Wonderful staff, always clean. short waiting times and the best thing of all It's actually run by the NHS. This hub is the NHS at it's best.
3 months ago
Jerry L
First class service for blood test and X ray this morning. Hardly any waiting time, spotlessly clean with great friendly and helpful staff
2 months ago
Ilona Melnichenko
Well worth the drive. The wait time at Croydon University Hospital was 2 hours and 40 minutes. I was seen in Purley within 15 minutes and had a prescription within another 5 minutes. All staff friendly and helpful. Excellent service.
2 weeks ago
Scott Plotkin
Been to there for a scan and orthodontic appointment in the past and had a good experience, however, went in for a blood test today(first time) and the nurse did not clean the area and cotton wool used after bloods were taken was just left on the arm of the chair before use!
2 months ago
coco mnz
this place has been my local hospital for 11 years, service is amazing and the range of things this hospital accomodate is outstanding
6 months ago
Anton Kukoba
Needed a walk in appointment, only waited a short time and was seen. Very kind and helpful staff, and the place is spotless clean
2 months ago
Max Lantajo
A hidden oasis of medical and staff assistance
8 months ago
Tanya Costa
Quick in and out blood test
11 months ago
Corey Allert
Absolyely love attending Purley hospial for my fortnightly blood tests. Always a please to be met by smiles from Beth and Christine, what an inspiration the team are making patients feel special.
6 months ago
breanna guidotti
Blood tests always quick. Had a really quick waiting time to see doc; thorough & polite. Very lucky to still have a free NHS ✌????
5 months ago
Michelle McGhee
Excellent NHS hub and minor emergency unit. Very short waiting times compared with main A&E in Mayday Hospital. Staff very friendly, doctors very attentive and the care and advice received was amazing. Easy to park outside and locally and not expensive, which was a bonus.
6 months ago
Robin Parady
The hospital premises seem perfectly satisfactory. However, I found the consultant I saw to have an impatient manner and to be a poor listener, which was disappointing, as I'd waited to be referred for more than a year. I also think it important that NHS consultants should have a reasonable command of the English language, so that they can be understood by the patient and vice versa.
3 months ago
Kaitlyn K
Booked in for a post natal appointment for 5 day old baby and wife who had a c section and was in considerable discomfort. We arrived on time, checked into reception who told us where to wait. After waiting for more than 1 hour I went to enquire at reception why were weren't being seen only to be told that the mid wife didn't turn up today. Eventually after waiting for a considerable time longer we were seen. Very unprofessional and very poor service.
6 months ago
Jay Baccala
Great district general, clinics , coffee shop, pharmacy,X ray and blood facilities as well as physiotherapy and baby clinic
5 months ago
Mahnaz Ali
This is a hospital that has a walk-in service for local doctor’s surgeries for facilities such as blood tests & x-rays amongst others. The hospital is modern & clean & the staff are pleasant.
A nice change from Maydie Hospital in Croydon.
2 weeks ago
Julie Fiscella
The GP Hub is a Godsend. I wish I'd known about it earlier, as the Keston Medical Practice is closed at weekends and calling 111 is a bit of a lottery: sometimes you get a competent, nice person who you can hear, while other times...
I have to say that the people who man the phones at Keston Medical Practice are also very good. Anyway, 08:00 — 20:00 drop-in service. Better than having to drive to Croydon or Redhill for A&E!
5 months ago
Savannah Scoville
Very kind staff, thank you for helping my mother so kindly
2 weeks ago
Tylor Patton
Professional staff. Good quality of services.
5 months ago
JoDee Tempesta
Friendly staff, good experience being welcomed to the hospital and assisted in where to go. Receptionist helped us get to the right hospital when we went here by accident once.
Let down by the lack of emotion / availability of a sense of humour of the doctors and nurses, who could have made us feel more at ease.
6 months ago
Elena Silkina
Modern inside. Moorfields eye hospital. Great staff
6 months ago
David Munns
I had a consultation and was informed of my opperation and it put my mind at rest
2 weeks ago
Tim Floyd
Very fast visit and staff were really helpful!
8 months ago
Gary Thompson
Very impressed .just had blood test by the lovely Caleta. Usually have problems with finding a vein .She was amazing !!!
5 months ago
Omari Johnson
phoned at 14:55 and was transferred to operator. Gave up after 2 minutes without an answer.......
4 months ago
Joachim Rod
Brilliant minds of Google made everyone life so easy and accessible.
8 months ago
April Knighton
Fantastic service, clean and tidy, friendly staff, god bless the NHS.....
2 weeks ago
Josh Roddy
It only takes one person to taint your view, in my case a hostile sonographer. Rather than explaining what she was going to do, she grabbed my sore ankle to put it in position and was annoyed when I indicated where I was feeling the most discomfort.
7 months ago
Sedina Harper
It is a nice and clean hospital
6 months ago
Anar Tagiyev
Excellent, well handled, great doctor, fast, good service....
9 months ago
TONIE DEMISANA
Brilliant, I use this app everyday for every occasion
7 months ago
Ximena Isabella
Trying to rebook an appointment, been harassed by this facility all week to the lead up to the appointment but not one person can pick up the phone? Appalling, I've just spent 45 minutes trying to get through to anyone, your reception staff are a joke.
10 months ago
gayshena coleman
ok
3 months ago
William Thiboutot
Went for an out patient appointment, we were seen spot on time. If only all hospitals could be like this.
5 months ago
Ehrin Demeule
Really great staff, friendly and welcoming.
2 weeks ago
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