bp
Gas station bp, A23, Southbound, Haywards Heath RH17 6BL, United Kingdom:
22 reviews
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Address: A23, Southbound, Haywards Heath RH17 6BL, United Kingdom
Website: map.bp.com
Phone number: +44 1444 401598
GPS coordinates
Latitude: 51.0560908Longitude: -0.2010207
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reviews
Domingo Ngan
Visited this place today 5/12/20 at 12:30. I'm an HGV driver and occasional go here to fill my truck when returning from Europe on way the back to base. On several occasions I've thought the Cashier to be on the rude side, but this time he surpassed himself. Truckers have to present their fuel card before they can fuel, and when I walked in he was preoccupied with a problem concerning another customer. So I stood patiently holding my card up for him to see as he only needed to take it from me. He shouted from behind the counter, "you just have to wait" and muttered a few other words that I couldn't hear properly, then shouted in his native Asian language. Even the customer who was waiting behind me couldn't believe his attitude...
I said to him that's no way to talk to a customer. Then the cashier shouted something else... I said, "you know what, I'll take my business elsewhere and you'll lose the sale of around £400 worth of diesel"...
Reading previous comments on here this seems to have been going on for years, so how is this nasty person still working at this BP/Costcutter? Why would any company want him bringing their brand down and losing business?
The whole site is a mess and the toilets are disgusting and should be condemned...
DON'T USE THIS PLACE....
8 months ago
mishia francis
Disappointing. Some pumps only have 97 petrol and this isn't advertised very clearly. When I mentioned this to the cashier and he was quite rude. Won't use again.
3 months ago
Keani Huijs
I was there on 6/7/20. Disgusting, primitive looking operative who did nothing but grunt as it hadn't a clue about hot food or sandwiches on offer when questioned?
6 months ago
Matthew Rathbone
Avoid this BP/Londis if you have the option
Terrible customer service I asked for a simple refund on an item that I had purchased that I had an issue with but I was blankly refused a refund on 2 occassions, watch they can over charge you for items. The whole BP site is disgusting; loos that have been out of order for over a year, car wash similarly out of order. The shop is a Londis with BP Fuel this whole site badly reflects both companies brands.
1 month ago
Moose McMurray
Hgv pumps 5.3m canopy. Free atm. Open 24hrs
3 months ago
Reginaldo Sousa
Terrible customer service. Coffee machine doesn't work properly... 1 shot intézd of 2..Reported... And they started to argue...
3 months ago
Ashley Magnusen
I visit this BP station every morning, and every time I buy double shot (Large) black americano COSTA coffee. This morning arround 8:15 I did the same but the machine stopped before the second shot. I called the gye from the tilt he opened the front panel and push a button, but he just restarted it, and of course I put one more single shot. Then I went to the tilt and he charged me 4.60( two single) instead if 2.60 for double( large). We had a big argue offcourse he was arrogant and he blamed me that I had pressed it two times , he didnt care that the mashine stooped and break down before the second shot... Its not about these 2gbp its about the fact that it is rediculous to treat someone like this. Someone who spend every day money in the place where you work or own and you dont take responsibilities of things which are your fault and blame the customers and CHARGE THEM EXTRA!!!
9 months ago
Sylvia Seklecki
For the BP garage essential facilities (toilets) are in a unheated outhouse without a light. Not sure they would pass for acceptable in any place in the world!
8 months ago
Adeola Adedokun
The man at the till refused to serve me because my lottery ticket had a crease in it. I was very polite but he kept shouting at me until I asked him not to. At which point he chucked me out. Very bad training from BP and terrible customer service. Not what I am used to from a BP Garage.
5 months ago
James Shibley
KEYFUELS KEYFUELS KEYFUELS KEYFUELS....
YES they accept your KEYFUELS card so you can fool your
Lorry here...
Yes the toilets are a bit shocking but it has slowly improved over the years.
7 months ago
Mike Seper
Horrible customer service.
5 months ago
Alexandria Schreiber
The person from the gas station extremly rude and the toilet very dirty.When my wife asked him to open the ladies he told her to use the males one where the smell and dirt it was unnormal for a civilized gas station.You need a control there...
1 month ago
Oz Gunal
Very rude staff member today between 10 and 11am, arrogant man and should be sacked, I said to him that he was very rude, in turn he said yeah I'm rude, and as i walked out he stuck his middle finger up at me, I'm absolutely disgusted by this, I will never go to this station again, and I will be complaining higher up
5 months ago
Lucy Oswald
Petrol is pretty expensive, and there really isn't a great selection of food either.
6 months ago
James Farrington
Petrol
1 month ago
John Threlfall
Cashier did not know my fuel card was accepted there.
1 month ago
Ryan Rademacher
Convenient for A23
7 months ago
Bev Harris
Never need to que
4 weeks ago
Jack Jewell
Toilets awful and dirty. They have been like this for at least 3 years.
4 weeks ago
Denise Presley
convenient
9 months ago
trudy hodson
Has toilets, cheap car wash and they sell
4 weeks ago
Paul Led
Not the best service station. Has the basics that anyone could need.
4 weeks ago
