Duplication Centre Ltd

On receiving my order I was very pleased with how the CD's looked, my design had been reproduced exactly as I wanted. The sound quality was excellent. I found the ordering process very easy, loved the online artwork design feature. When I rang, the questions I had were answered and I found the uploading of my master tracks made the whole process very smooth. Highly recommended and will use again for future projects. Thank you

Really helpful staff and excellent quality at a good price. Everything was straightforward from the templates to the FAQs to the order process, and Martin answered my questions really quickly. I've lost count of how many musician friends have recommended Duplication Centre's services, and I can totally see why! Thank you, Duplication Centre!

My order arrived safely and quickly, and I would like to thank the team for a fantastic service. As a newcomer to this process, I can only say that you are completely true to everything that you claim on your website. I am aware that mine is a small order but you have treated it as though your business depended upon it! The CD body is just as I had hoped and the sound identical to the original. My two phone call enquiries were dealt with competently and cheerfully. Thank you so much - I will recommend you to anyone seeking the same service.

Having only just received a batch of 50 discs from Duplication Centre Ltd, which I was very pleased with and which sold out immediately, it made sense to use the same company again for my latest release, Completing The Cycle by Mint Biscuit. I provided WAV and JPEG files and the team did the rest. Within one week I had my shiny new discs, and was able to send them out to family and friends. Great product, great service and great value. Thanks. Mintbiscuitsounds.bandcamp.com

5 star service! My experience of Duplication Centre is overwhelmingly positive. I'm extremely happy with my recent order for 50 duplicated CD's with an 8 page booklet. The quality of printing is exceptional & their dedicated team are friendly, fastidious & adept. The product turn around time was outstanding too. I highly recommend Duplication Centre & will be returning for more orders in the near future. Thank you so much!

I had 100 copies of my CD produced and then 2 subsequent runs of 50. Great service, great print and audio quality. And for £2 per CD for such small quantities - great value.

A joy to experience. Kind and so helpful (when I hadn't a clue what I was doing!! ????) Super quick turn around, very pleased indeed.

Thanks so much for your time and extra work put in producing the CD’s to ensure they were right. Really pleased how they turned out. Thanks

Duplication Centre produced 3,000 Christmas Carol Service DVDs for us super quickly. They helped me through the process of sleeve and cover design by providing templates in an appropriate format and turned the whole order around in less than 4 working days! The team were super responsive to any queries and contacted me for essential clarifications throughout. I will use them again for future needs :) Top marks!

Prompt delivery, securely packed, and all artwork was absolutely spot-on!

The team at Duplication Centre have done an absolutely fantastic job producing our school production on DVD this year so that we could share some festive happiness with our families who this year weren't able to come and watch school Christmas performances in school. You have been amazing - helping us through the process and turning this around so fast. Thank you so much!

Excellent, personal, fast and expert support. Our project went really smoothly and looks great - thank you.

Superb customer service and quick turn around of a project at very competitive pricing. We will definitely use this company again. Very impressed from start to finish.

Very impressed by this company. They go out of their way to help, and have a real human touch. I wouldn't hesitate to recommend them.

Absolutely fantastic service. I have been using the duplication centre to produce DVDs for Christmas nativities that I have been filming for schools. Their easy to use website and fantastic customer service is second to none. I also have to mention that their turn around time is super quick. I certainly recommend them and will be using them again. Mark

Brilliant service, great communication, quick production and very educated and informed staff - I would recommend 100%

Great family run company. I’ve used them for four different orders now across 6 years (two musiccalbums) and has been top quality product with first class service.

Outstanding service and amazing quality. Will definitely use again!

I found Una and Martin SO helpful and patient with all my enquiries. They always got back to me straight away and as a result I have a great product! The actual duplication was with me within 2 days- astonishingly good service.

Amazing service! Supportive and helpful while we were filming with our client, answered every question we had, made sure we got the right images to them for the cover art too. Una was even answering messages at silly oclock from me the night before we went to print. Nearly 500 discs produced at a speed I wouldnt have thought possible. Will use them again.

As always I can rely on a quick turnaround for my order, super fast delivery, professional and great quality. Judging reorder timing is essential and Duplication Centre are so reliable it takes the stress out of stock replenishment. Cant recommend enough.

Ordered some cardboard wallets for my forth coming album, and I am very happy with the service, product and how quick the turn around was. I would definitely recommend this service and will be using them again.

Cannot rate this company highly enough. They really went above and beyond to ensure a prompt delivery of high quality product, with consideration service and attention to detail throughout. Fantastic!

Just wanted to say a HUGE THANK YOU to everyone at the Duplication Centre for dealing with our recent order for music CDs/covers so efficiently. This is a charitable job we have done for a local care home, which hopefully will bring a lot of joy to the residents (many of whom suffer from dementia) at Christmas. Thanks again for being so helpful!

3rd order with the Duplication centre, same outstanding service every time, delivery so fast from order it is amazing! High quality printing every time.

Great company,being a dinosaur when it comes to I T Una was fantastic. Two days and I had my CDs in the house . Definitely recommend Thank you

Great service, so quick and excellent quality

A well run family business that gives truly excellent service, they make you feel important no matter if it is a big or small order, they also keep in touch and that is why I have continued to use them for disc duplication and artwork, they also have a very quick turnaround, I highy rate and recommend this company - Gary Hunter (KRAFTman)

Great service, quick, helpful and professional.

A friendly and helpful support team, with a speedy turnaround - our CD looks great. Thanks :)

To all the boys and girls at the Duplication Centre...thanks so much for another top class service. These chaps turnaround is quicker than an Italian Tank.

Fantastic and professional looking product produced very quickly and for a fantastic price - far cheaper than anywhere else I could find.

Products are of a consistently high quality at a fair price.The website is very straightforward to use, making ordering very easy.A recent problem (of our own making) was sorted immediately and without a fuss.

Very quick and efficient. Very helpful when queries arose

I recommend the Duplication Centre without reservation. A really clear website, with straightforward instructions & tools for uploading the sound-files & art-work needed to produce my order of DVDs ... also quick response to my emailed questions. I am not very techy myself, & the Duplication Centre gave patient help with my upload queries & uncertainties, despite the fact that my order was being finalised on the 22nd Dec! I was amazed & delighted when the completed order of DVDs arrived on the 23rd Dec - a little over 24 hours after the upload of the sound files & artwork was completed. I am delighted with the quality of the DVDs, including art-work. The Duplication Centre are brilliant! These were DVDs of our son's July wedding that I hadn't got round to completing, made from the Livestream . The fast delivery meant I was able to post some through family's letterboxes as a lovely Christmas surprise!

This was my first experience of producing a DVD and Duplication Centre provided excellent advice, good templates for artwork and speedy duplication. The finished product was exactly what we were hoping for with a colour printed DVD, a transparent DVD case with a colour printed wrap insert. The DVDs arrived ready to distribute and will really help our village chapel get some of our online content to people who are not on line.

Amazing company to deal with ! Excellent communication and their attention to detail is second to none. I have used other duplication services in the past but these people blow them out of the water. I shall most certainly be using them again in the future. Bravo Duplication Centre, you really are experts in your field.

A great company. They have been so professional as well as patient with my various demands, and have added a personal touch above and beyond what is normally expected. I can thoroughly recommend them.

Not just a website, A REAL service with REAL people behind it who will call up to clarify and explain everything extremely clearly. Very rare for an online business.

Super Quality, fast delivery and fantastic customer service.

Amazing service, super helpful and the finished products came back perfect! Couldnt reccommend more

Great personalised service, the team helped us with everything.

Excellent Service & Product & great value for money. Quick to answers queries, very professional enabling me to reach out to care homes during the covid crises. Many thanks xx

A great service - must have got these done within hours of receiving the master disc as they came back so quickly! Highly-recommended!

Speed, Quality Products, Competive Service, Detail Oriented, Attentive Customer Service - There are a few pf my favorite things!! @Duplication Centre - Happy to reccomend based on my experience as a customer.

Always helpful and efficient and deliver on time

Martin Johnson and The Duplication Centre have taken just under £200 away from the charity Carers Trust. I contacted Martin Johnson at The Duplication Centre back in December 2020 to create 100 DVDs for a non-for-profit concert with all proceeds donated to Carers Trust, a charity to help unpaid carers up and down the country. The Duplication Centre would be the only party involved to receive monies as they were to provide a physical product. The turn around was rather quick as orders were to be delivered asap to patrons in time for Christmas. I was delighted that we took delivery of the DVDs 3 days after ordering with The Duplication Centre. In hindsight, I should have personally checked the DVDs were in working order before packaging and posting orders to our supportive clientele. On the other hand, I had assumed that The Duplication Centre would take responsibility for quality control and check the product worked before shipping 100 faulty DVDs to myself. I was wrong. The fault itself was the DVDs stopped after 11 minutes or so and would not continue playing. I was made aware of the fault on Sunday 20th December and proceeded to contact Martin directly and asked for 100 new DVDs to be sent to me asap so I could post out replacements to a growing number of inconvenienced and upset people in care. Martin refused to do a re-order as he claimed the error stemmed from my end with our digital file of the concert. Myself and my tech crew made Martin aware that this wasn’t possible as the same file had been uploaded to platforms such as Vimeo & YouTube and no similar issues occurred. After Martin had been incredibly unprofessional, rude and demeaning to my tech team on the phone and we explained that they were the only party being paid in this project and hammered home the charity element of the project, he agreed to print off 100 new DVDs for us on the grounds that we sent him a new “working” file. We did such from our videographer and sent him a new file - 3 times. Each time we sent the same file through different means of file transfer (Wetransfer/google drive) Martin would create another issue with the file, explaining it simply couldn’t be played or the file stopped after a certain amount of time. It was clear from this point that Martin had no intention of helping us out and sending any new DVDs to fix their error. By this point I had managed to burn the DVD myself at home on a 2011 iMac and had numerous colleagues do the same on their own devices all with 100% success rate. Following on from this I contacted another DVD duplication company (Max Duplication) who sympathised with the financial and emotional position Martin had placed me in and agreed to do a run of DVDs for me at a cheaper cost so I could rectify the issue with my paying customers. The same file was sent to Max Duplication through Wetransfer with no problems or technical issues and the new DVDs at an extra cost to myself are being delivered as we speak. I contacted Martin Johnson by letter politely asking for a refund as they had failed to create a product I could sell on and had since lied through email and phone calls about the file we provided. Martin denied my request through email and suggested I send through a working file, yet again. In effect Martin Johnson and The Duplication Centre have taken under £200 away from Carers Trust and denied that financial help to many who need it in the current climate. Not only have this but have forced me to create more DVDs at another cost, taking yet more money away from charity. I advise everyone to avoid The Duplication Centre and Martin Johnson - please do not grant them your custom.

Excellent service and high quality printing. Fast delivery. I have used their services a number of time and always had great results, highly recommended.

Fantastic, only had 50 CDs done, small beer but great quality results and super fast delivery, was very pleased and will use again.

Great service. Very rapid turnaround time, and the media was very nicely produced. Recommended.