Howdens – Battersea

Neat and tidy showroom. It has all you need on the display. Wonderful staff Hannah and Ben. We've got our design finished on the spot. Thank you! ????????

Nice & quick response stuff.

Middle of the range trade kitchen cabinets. This is more a design office/ storage whatehouse than a showroom. All finishes are available to see but only as samples.

I have bought a kitchen and some doors from Howdens Battersea and had mixed experience - the designer and reception were very good but the delivery staff I encountered not very good at all. Recently I ordered some doors over the phone but the staff took the wrong order, after delivery I realised the doors were not of the sizes I ordered, therefore arranged a swap which happened a week later. Although it was a mistake by the store, I took all the wrong doors down to the ground floor reception myself to make it easier for the delivery person to take them away. When the delivery person arrived, I asked him whether he could help bring the new doors into the reception (only a few steps away from the van), because it was their mistake in the first place (otherwise they would not have provided this swap for free), and I took all the wrong doors down to make his job easier. To this he refused very bluntly. When I explained it was their mistake in the first place, he said that I was the one who made the mistake! It would be unfair to say that this upsetting experience represents Howdens Battersea as a whole, but it does hurt customer relationship a lot, I would have second thought next time when I need something again from Howdens Battersea. For people reading this review, it is only feedback to that delivery person as my experience with other staff in the branch was very positive.

I have been served by Dolores, James, Luke and forgive me as I forgotten her name the young lady with the blond curly hair as well. they have all been fantastic and made our experience excellent. Dolores was very helpful and always wanted to help when we needed it thank you very much for all your hard work and your patients from ta repair Ltd will be back for a 2nd kitchen purchase

Very helpful, polite and accommodating. Answered questions and gave me time to browse and think. Even offered coffee and biscuits.

Very helpful staff and well stocked

Terrible staff

Great local branch

Very helpful staff