Aztec Appliance
Appliance store Aztec Appliance, 4070 Kearny Mesa Rd, San Diego, CA 92111, United States:
69 reviews
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Address: 4070 Kearny Mesa Rd, San Diego, CA 92111, United States
Website: aztecappliance.com
Phone number: +1 858-987-5777
GPS coordinates
Latitude: 32.8156055Longitude: -117.1510158
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reviews
Kody Newman
Excellent selection of major appliances, although current stock is limited. We were able to find the exact refrigerator we needed in stock for $100 less than competitors. Extended warranty is reasonably priced. Outlet warehouse behind main store has a good selection of scratch and dent. Salesman in outlet found our refrigerator in their new inventory. Very helpful and pleasant.
2 months ago
Jared South
Aztec Appliances was the first place my husband and I went to when considering our kitchen refresh. We wanted to support a local company, if we could. We worked with Karen and she was extremely helpful with helping my husband and me figure out which appliances to purchase. We needed all new kitchen appliances but didn't want to break the bank. Karen showed us different models for each appliance and asked if we were comfortable with the price as well as the look of the appliances. She also printed out the specs and provided pricing so we could think about it. We ended up coming back 2-3 weeks later and were able to schedule delivery of all the appliances. All 3 appliances were delivered timely and within the time date and window we were scheduled. The delivery team was courteous and respectful of us and our home [during COVID].
3 months ago
Kristina K
Ordered and purchased appliances back in September. 6 months later I am still waiting for my dishwasher. $10,000 refrigerator has not worked correctly since Day 1. Aztec appliances has done nothing to address the issue. It is the responsibility of the consumer to go through the manufacturer to repair the defective appliance. In addition, Aztec does not offer free appliance installation - something I never experienced and was surprised when I was required to pay >$2000 for delivery and installation of new appliances and removal of old appliances. Overall pricing was not competitive and I would highly recommend you look at other options before shopping at Aztec.
3 months ago
Kyson Ackley
Aztec Appliance to the rescue!!! I am so grateful for their excellent service, and friendly environment. I was was in a major pickle as one of my vacation rentals ovens went out right before christmas. It's very hard to find a place that had anything for in store pickup. I thought I was out of luck but still determined to keep trying. I called Aztec and they were very helpful. Gave me a GREAT deal and helped me deliver the oven to the house. My handyman was ready to go install. I received so much help and I greatly appreciate. The oven works great! I highly recommend going to Aztec Appliance before going to any other
5 months ago
Mary Miranda
Had 26 cubic feet stainless steele fridge delivered. The delivery guys were great. They were experienced and fully capable of removing the old heavy fridge, and replacing w/ new one. They had to go up stairs w/ the fridges since kitchen in a multi-level house. Pathway for large appliances was tight. they moved the fridges without any damage to the drywall. They removed and replaced the new fridge doors easily and competently. Also I dealt with the same salesperson the whole time and got good correspondence back and forth over period of 10 days up to delivery. This level of service at a fair price is exactly what a landlord needs. thank you.
4 months ago
Raj
This is a long overdue review for Aztec Appliance and specifically Kent. We were remodeling our kitchen ourselves, very particular and my husband was doing all the work. Kent was extremely patient will all our questions, guided us to the right appliances and very patient with our timelines as well. We love our kitchen and all of our appliances. Thank you!
4 months ago
Wanda Torres
I am so disappointed. Do yourself a favor, go see Nathan at Pacific Sales Morena Blvd. We purchased our Zephyr hood and Viking appliances from them. Very happy. Our Aztec salesman was professional and informative, up until they got our money. We had to chase him down to find out our refrigerator was sitting there for a week. He explained that he had too many messages ! Had to force canceling the order before getting it delivered only to find out they are not licensed Sub Zero installers. So now my long awaited Sub Zero is sitting in our garage while we find and PAY additionally for an installer. I am sorry to say, we will never purchase anything here again.
6 months ago
Fred Hartman
I love this place! I've been buying my appliances from Aztec Appliances since 2003. I just recently purchased a Speed Queen washer and dryer, and am very happy with it so far. The guys who delivered it were fully masked up with shoe covers. They were friendly, and installed my washer and dryer very quickly. I'll be going back to Aztec soon to look for a kitchen appliance package.
9 months ago
Nitin Bulsara
Went here to look at several kitchen appliances. Lack of customer service. No one came up to us to greet us, ask us what we were looking for. Several items around the store do NOT have a price tag or information tag on them. A very obese man employee there also did not have his Corona mask covering his nose at all when we approached him- against the law and gross!!!!!! This guy is at high risk and is breathing on customers and merchandise. Either wear your mask properly, or stay home.
8 months ago
Terri kleinman
Great buying experience. Kent was extremely informative and absolutely no pressure.
5 months ago
Bobbie Nelson
Nice place, good people. Their price on a high end range was very competitive, and they have more to offer with personal service than the big box stores. We'll take them very seriously.
9 months ago
KYLA RUSSELL
We had a brand new LG refrigerator installed on Monday. It never worked. Came home from work 24 hours after install and everything was room temperature. Immediately called the store and they told me they could only offer a "comparable" refrigerator for delivery on Friday. The fridge offered was smaller and did not have a water dispenser. When I asked why a brand new refrigerator would be broken right out of the box I was told "sometimes things happen during shipment." I was offered no compensation for our trouble or the $200+ worth of food we had to throw out. We ended up asking for a refund and taking our business elsewhere. Save yourself the trouble and do the same.
9 months ago
Marina Durovic
Incredible customer service and exceptional delivery (especially installation in a 100 year old home). They’ve gained another customer for life. Thank you.
2 weeks ago
Asha bhutani
You can’t ever really predict when your appliances will die on you. Our Fridge decided yesterday was the day and we began the stressful search of finding a new fridge. We tried Costco, Home Depot, Lowe’s, Sear’s Outlet, but had no luck finding something that was within our price range AND could be taken home that day. Time was running out, as everything in our freezer had begun to defrost and melt ???? But then I remembered Aztec Appliance. We showed up at 11 am and had a beautiful new fridge (better than what we had) stocked full of food, by 1 pm. I am so very grateful to Joe, who seriously saved the day. He went above and beyond to help us out so my husband and I could finally stop bickering about refrigerators. If I’m ever in need of an appliance again, this place will be the first place we go! Thank you Joe and everyone at Aztec Appliance who helped us out today!!
8 months ago
Lindsey Johansen
Great pricing. Great service. I needed a dishwasher immediately and within an hour I had it in my truck and ready to be installed. Aztec is a great place for all your appliances.
11 months ago
Sideria Philson
Very helpful staff.
2 months ago
Chintan Patel
Very nice and helpful.
1 month ago
Kevin Trimm
Local business with knowledgeable staff and good selection. The salespeople only sell appliances and they've been doing it long term so they know what works and what will last.
10 months ago
Erika Paine
Honestly, one of the worst shopping experiences we’ve had.
We needed appliances for the whole house, instead of going to with a big box retailer I wanted to support local business, we picked Aztec because they had a good selection and they said they would have everything delivered and installed within 2 weeks.
It’s been over 10 weeks, we are still waiting on the rest of the appliances. Communication is painful with the staff, I can't get simple answers like ETAs or just for someone to call me back.
They missed 3 deliveries, one without a notice, I had to call and they said they didn’t come because the order was incomplete. The other 2 were cancelled a day or 2 before the delivery date.
During the delivery they showed up but the dryer was damaged so they took it back and that was over a month ago, still no dryer and no sign when it will be delivered.
I would not recommend them to anyone, especially not for a big order that would require delivery and installation.
6 months ago
Allison Krivachek
Always enjoy shopping and purchasing products from Aztec Appliance. The staff is knowledgeable and extremely helpful in selecting the best appliance for my needs.
10 months ago
Tracie Tanner
The best deals are always in the back the second building the clearance section
11 months ago
Anny Perdomo
Horrible customer service, bad attitude of the employees.
3 months ago
Ray Levy
Helpful and knowledgeable sales people. Fair prices
9 months ago
yvette araujo
This was my first purchase from Aztec Appliance and they honored an online price which was lower than the actual one. From now on, Aztec will be the first company I go to for my appliance needs.
8 months ago
Furqan Khan
There was a sign at the door requiring masks. Social distancing was in place. All workers had masks!! Everyone was polite. It was overall a great experience.
1 month ago
En Kur
Very good, had what I needed in stock
7 months ago
kevin joseph
I actually purchased appliances first from Costco but that didn't work out for a long list of boring reasons. Decided local was better, went to Aztec. I got great products, service and delivery. They had a nice selection from budget to luxury. Karen was great to work with, couldn't be happier with the whole experience.
1 month ago
Yoel Ase
Needed new oven. Walked around this store aimlessly no greeting, no assistance.
8 months ago
Susan Peek
Lowes wanted 2 weeks to deliver my dish washer. In desperation I checked the local place. They had a similar item in stock and could install it this week. I instantly cancelled my order with Lowes.
1 month ago
lakrisha gill
Very knowledgeable professionals willing to help. Groovy showroom with all the goods.
2 months ago
Early Cox
Everything was good at the beginning, we got a good deal and set a date to have the appliances and the sales rep kept telling us all of the appliances will be installed within the price (outside our fridge which is a harder job and will be billed). There was a slight misunderstanding and after discussing with the store, they are helping us with an appliance change and we got everything done with the help of Marvin (he is a great person!) and his manager.
2 months ago
Afshin Bakeri
Nice and clean store, friendly customer service. the downside is, their appliances are very pricey
1 month ago
Bhau Yadav
I am shopping for a refrigerator. Kent was very knowledgable, professional and kind. I didn't feel pressured in to buying anything. I definitely suggest people consider this store when shopping for appliances.
3 months ago
Anton Makarov
Excellent. Thanks
6 months ago
Timmi Kimball
Great
1 month ago
victor rangel
No inventory and horrible customer service, we were ignored!
2 weeks ago
wendy sicard
Karen was amazing! So helpful. Great prices and excellent selection. Fab customer service!
8 months ago
Atruin
Karen, the employee who worked on my purchase, was extremely helpful in making the experience simple and headache-free. I really didn't know what I wanted at the start, but Karen got me pointed in the right direction, and left several options open so that when I changed my mind, the world didn't have to come to a halt just to accommodate me.
3 months ago
Chris Hoerske
Super helpful sales staff, transparent in costs. Beautiful show room in Kearny Mesa.
3 months ago
Quentin Moricet
Excellent place to shop! Fantastic customer service. Went in to buy a microwave and the salesman said to go to Home Depot or Lowe's as the manufactures of the products they carry are the same as in the big box stores, but cost considerably less.
5 months ago
gemma smith
Aztec Appliance did a great job for us, from the sales support by Curtis Loveland, to the installation work by their delivery team, led by Andreas. Curtis knows the products thoroughly, and is very customer focused to make sure the buying experience is excellent. We highly recommend Curtis and Aztec Appliance.
3 weeks ago
Anita Thomas
Sales and delivery were easy and very friendly.
It was a great no hassle experience.
8 months ago
Katie A
Home depot must be right around the corner. We stood there for 15 minutes and nobody aknowledged our existence. The showroom was sparce. Workers walked by in a hurry not to talk to us. Looked empty. We couldnt figure out why nobody could take a simple yes or no question. Would not reccomend. Glad we dumped our mcdonalds there.
4 months ago
Don Booth
The people at this store are very helpful and friendly! I was greeted the moment I walked into the store, and all my questions were answered thoroughly. It's clear that everyone is very knowledgeable about the products they sell, and I will surely be returning for any appliance needs that I have in the future.
3 weeks ago
Leah Blake
Wonderful customer service and so many quality products to choose from at affordable prices! Marvin is great-Very professional!
4 months ago
TRACI MURRAY
Gabriel and Omar were fantastic! They were very friendly, helpful, and quick when installing our new refrigerator and removing the old one. We highly recommend!
3 weeks ago
sanela trajkovska
Our refrigerator died last night and I needed a replacement quickly. I was planning to shop around a bit but Aztec had great prices and the guy who helped me (Kent McCaughey) was very knowledgable and provided awesome customer service. He helped me find a replacement that was in stock and even arranged same day delivery - it was delivered and installed 3 hours later! I'm a very happy customer and definitely recommend them.
6 months ago
Pat Bennett
Nice, upscale showrooms with all types of appliances. Ranging from entry level to high end and then even some retro style brands I’ve never even heard of.
9 months ago
alexxgss
Great selection and helpful staff. Gene answered all of my questions and they delivered everything without a hitch. Thanks guys!
3 weeks ago
Stephen Parish
Great quality and selection. Staff is well informed abd spent a good amount of time explaining best values available.
9 months ago
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