B & W Motor Company, Car Servicing, Repairs and MOTS
Auto repair shop B & W Motor Company, Car Servicing, Repairs and MOTS, 53-57 Brighton Rd, South Croydon CR2 6ED, United Kingdom:
96 reviews
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Address: 53-57 Brighton Rd, South Croydon CR2 6ED, United Kingdom
Website: bwmotorco.com
Phone number: +44 20 8688 8478
GPS coordinates
Latitude: 51.3599149Longitude: -0.0976361
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reviews
Romy Sharma
All the staff at B&W Motors were amazing. Did a great job, very professional, kept in close contact and kept me up to date. Fast and quick repairs. Will definitely use their services again and would highly recommend. 10/10
2 months ago
Latoya Descartes
Gary, Paul & Mark are true gentlemen of the motor company world. From helping to relocate my car to checking it out, fixing it and keeping me informed every step of the way. So grateful for their time, follow up calls and wonderful service. Thank you ????
6 months ago
Jorjick
They were extremely polite and helpful. Definitely coming back here again, and would highly recommend to others if they want a professional and honest car garage.
4 months ago
Che Kevin
I have been using B&W for a few years now. My recent experience when getting an MOT for my car was in line with what I have previously witnessed. The team are very professional and courteous. I changed my appointment time at the very last minute and they were very accommodating, completing the work efficiently and effectively.
I would certainly recommend their services.
8 months ago
Veronica Klakotskiy
Thought I heard nsome noise coming from the suspension. Guys at B&W checked it twice just to calm me down that it's all good. Turned out to just be some spare wheel tools rattling in the boot. Ended up just re-gassing the A/C. Best service I found around the area so far.
8 months ago
Matt Russell
Made me feel confident about the work that needed to be carried out, regular updates and nice clean car returned, will definately return.
Just to add, taken my car back here as felt confident with the service received all work completed and MOT. Paul and Mark were great, this will now be my go to garage!!
6 months ago
IncredibleC
Very professional service of the highest standard and very friendly and knowledgable.
4 months ago
Stefan Baumgartner
Honest, approachable and friendly, we have recently moved to the area and they will definitely be my chosen company to service my car from now on
4 months ago
Betty Sadler
Taken a couple cars for an MOT hear and have been really impressed with the service. Quick to fix any issues, clear on what needs to be done and very honest.
6 months ago
tori hart
I dropped off my car for its annual service and MOT, the gentlemen at the garage were all very professional and friendly and were clearly following government COVID guidelines. As some who knows very little about cars they were amazing at breaking down the prices and explaining exactly what needed to be done to my car during its service. Would highly recommend and I will definitely return!
6 months ago
Shanna Charles
I took my car for an Interim service to this place and they found a fault with break lights during the service. As I was planning to sell the car, I have requested for.a fix in a reasonable budget. They said they have fixed it temporarily and charged me £65. I have collected the car and came back home 10 minutes later then realised the lights broke again (i was not even sure if they were fixed it in the first place as they refused to demonstrate when i was at the site). I called back to enquire but the person (Paul?) i spoke to on the phone was extremely rude, argumentative and unhelpful. Do not expect customers to pay hundreds of pounds for your 'temporary' fixes which only last 10 minutes. If it can't be fixed then make it clear to the customer instead of 'temporarily' fixing it and charging the money. They rebooked me for another session but I am not ready to spend my money for another 'temporary' fix. I appreciate the technician I spoke to for his politeness and the effort but definitely not the person i spoke to on the phone. Never going back again.
10 months ago
Jose Perdomo
Great customer service.
Highly recommended..
3 months ago
Duncan Wood
Freind recommended them to me and am so glad they did, very helpful members of staff, great service, would recommend
7 months ago
Alex HdzAlv
Great service. Professional and friendly.
4 months ago
Amy Spence
Excellent service and work done. Staff are very friendly and knowledgeable.
7 months ago
Ryan Tomlin
I paid full price for mot but they did a half mot stating they would not do emissions part of mot because it's guaranteed to fail. They sd I will have to pay another £25 when I returned with the fixed car to complete the mot and get pass certificate. Obviously I did not return.
3 weeks ago
Cliff Sanders
B&W were recommended to us and I am so glad we used them. The staff are amazing, very friendly and know their stuff. We needed a lot of work done to get our ageing car through its MOT and we have been so impressed by the speed they did the work for us. I would be happy to recommend them for peace of mind that your car is in good hands!
4 months ago
Chasity Thomas
Kwik-fit had recommended changing brake discs and pads on my car. I decided to get another opinion from the staff at B & W motor. They assessed and advised that the condition of the discs and pads were good and didn't need changing, saving me a lot of money! I really appreciate their honesty
1 month ago
Fred Smith
Such a friendly team. Paul & Gary just so easy to work with, very professional and friendly
9 months ago
sabine henderson
Great service and great people, highly recommended.
6 months ago
Tavo
Always a great service. Honest and reliable.
11 months ago
Pamela Eugley
Great to deal with and excellent customer service
4 months ago
Linda Herring
Had a bit of a complex issue occur with the car last week needing me to call out RAC. None of my usual garages could take the car in or see it for weeks so took a recommendation. Very professional courteous and kept me informed as to cost.
Even better they were able to save me the cost of a replacement tyre by inspecting it thoroughly rather than relying on my amateur opinion of I think it needs replacing.
Will definitely add them to the very small book of garages I trust to look after the customer and will use them in future.
4 months ago
Tony
Excellent customer service. Experienced, professional and friendly staff
4 months ago
Mary Peterson
Had a load of work done here, starting with diagnostics and then replacing parts, very helpful, friendly and and informative staff, took care of everything, very happy with the service.
useful location too (main road, bus stops right outside)
5 months ago
Ruth Collier
I've been with B&W for a 7 years now, and have only ever had good experiences with them. As I have bought 2 pretty old cars with high mileage in the time I've lived here, I've been to the garage a few times, and B&W have always been very helpful, and honest on what does and does not warrant repair. They have also been extremely helpful with general advice when I've needed it. I think it was friend of mine at work who recommended them to me, and I remember when my car first broke down at home the RAC man even said that B&W was a good garage when I said I was thinking of going there. Needn't say more really.
2 months ago
Card Man
My sons clutch went on his Seat whilst he was visiting friends. We picked B&W simply because they were nearest to the stricken motor. I was very nervous as we always seem to find awful garages but they were marvellous and kind and very efficient and reasonably priced. The car is running like a dream and my boy is on the road again. Thank you B&M Motor Company.
2 months ago
Victoria Basquez
My car was making a strange noise and I was told by my breakdown company it was probably the drive shaft. Called B&W up and they kindly agreed that I could leave my car on the forecourt until they had a chance to look at it. They fixed my car on the agreed date, and it turned out to be a much smaller problem. They also repaired my puncture, and all at a very reasonable price! Very impressed with their customer service, nice friendly staff. Will definitely be taking my car back for its annual service and MOT.
9 months ago
Justin Ward
We've been customers of B&W for well over 20 years now, and the service and friendly reception are invariably excellent.
It's the kind of car servicing place where they'll tell you that the brake pads aren't yet ready for replacement, but they might be in the next few months, so they give you a chance to decide whether to replace them now or wait a while.
B&W have occasionally fitted in my car at short notice - usually when I've left it until the last few days to the the MoT test done - and always without complaint.
5 months ago
DOUBLE MM
Just picked up my 2018 VW Transporter from having servicing and brake work carried out. I can honestly say this is the best, most efficient, friendly and professional garage I've been to to date in and around the Croydon area. Cannot recommend these guys enough. Don't take my word for it, try them, you won't be disappointed.
2 months ago
Randy Jordan
I drive a smart for two 698cc Brabus roadster cabriolet(101bhp)and after the drive belt along with the alternator seizing I decided not to use the Smart car center in Guildford or even the Smart center on Brighton Road, previously used, due to questionable maintenance over charging.I found this superb company through the google search engine and I can sincerely state that every single individual I encountered at their office were all men of integrity.
I would also like to remind anyone reading this review that I have not been paid by the company to leave this review,but felt it a necessity to highly appraise and recommend the chaps at this superb company.I give people merit on their phone mannerism and how they conduct themselves with me and I instantly felt at ease with both Paul and Mark.
For this reason i award them 5 stars for a very competent and professional job well done.
2 months ago
Anne Pentland
Friendly and easy to deal with. I've had a couple of very reasonable MOTs with them. They even popped out promptly - and didn't charge me - when I needed jumpstarting! Would recommend to anyone.
4 months ago
Belinda Ledford
The undertray had come loose on my car. Gave them a call and they were able to fit me in immediately. Fixed it in 10 minutes. Excellent service and really friendly. Thoroughly impressed.
2 months ago
Mary Leila
B&W Garage have been maintaining my vehicles for many years after an initial bad experience with a main SEAT dealer in the area. They have been fantastic. very reasonable prices, top notch customer service, and nothing is ever a problem for them. When i sold my last car which had been maintained regularly by B&W, i sold it to a colleague who happened to be a motor technician of some 30 years. He actually commented how well the vehicle had been maintained and wanted to know who had looked after it. Cannot recommend highly enough.
5 months ago
Matthew Collier
My aunt has a series 5 BMW which B&W have looked after for the past 5 years, they have carried out servicing and major repairs, the last was timing chain adjuster & guides, we have always found Mark, Paul and the team very helpful in keeping us informed on price and work progress, it has given my aunt and me peace of mind,
2 months ago
Tad thegamer
B & W were recommended by my neighbour and were absolutely excellent.
I had an urgent problem with the interior of the car before going away for Xmas. The car was booked in but they said they would also call sooner if there was a cancellation. This was not a vague empty promise. They did take the trouble to call and took the car in a day earlier. They fixed it perfectly and returned the car in a better and cleaner state than when I brought it in. They are extremely friendly and welcoming.
This is the real service and attention to detail that you would expect from a dedicated dealership but which are so often either disappointing or over-priced. A real pleasure. Highly recommended.
9 months ago
Amber Stock
Great customer service. Reasonable prices. Honest assessments.
3 months ago
Alberta Rawls
i went to this garage as it has many good reviews. its a 10 from me, these guys are exceptional.
3 months ago
David LaMarche
Had an issue with the infotainment screen on my disco 3.went to JLR and they didn't seem interested unless I booked in a diagnostic session and ordered another disc north of £400 in total.....
Tried these guys as they advertise on their website as diagnostics....against the advice of the forums they correctly identified the screen as the problem for under £100....then advised me to get a secondhand unit online for £75 as opposed to JLR's £940 + vat......then fitted screen for under 30 quid!!!!!
Totally professional from start to finish and advised throughout... definitely using these guys again as I feel you can trust them...not looking to take your money.
4 months ago
Matt J
Great customer service.
9 months ago
Anton Kukoba
Took my car in for an MOT and they were able to accommodate me at short notice. Unfortunately the car failed on a steering issue which B&W resolved for me. They presented me with a number of options and were very clear about the cost of each and why. When one option turned out as not viable B&W contacted me and advised me of my remaining options. I mainly dealt with Mark who is friendly and and kept me informed. We have the car back all cleaned which I was not expecting but a nice touch. We have moved to the area recently and good garages that you feel you can trust are like gold dust so I am glad I used this company and will use in the future without a second thought.
3 months ago
Norm Wentland
Extremely helpful staff very friendly a pleasure to deal with. Would highly recommend. Thank you again BJB Motor Company Limited
4 months ago
Holly Sletten
Really really helpful. It wasn’t an easy fix but they went above and beyond to help get my car sorted. Definitely recommend.
5 months ago
Andy Waller
Really friendly front of house staff, very helpful and happy to advise you. Work was carried out quickly and made a. Big difference to the car. Bit more expensive than some well know chains but the service (both on the car and from the garage) were well worth it.
10 months ago
John Miller
This is the most deceptive garage i have been to. despite me telling them the issue with my vehicle and providing fault codes they assured they had the tools and knowledge to do it however they broke the vehicle further and i was left with no choice but to scrap it and they still charged me £200 for breaking it.
Charged £100 for diagnostic (takes less than 5 min)
Charged another £100 for labour had the vehicle for 2 day and came up with a worsened result .i was appalled at this and very disappointed in paying to put myself in a worse situation.
Prime example of daylight robbery I DONT USUALLY LEAVE REVIEWS BUT I WAS SO UPSET WITH THE SERVICE AND FINAL RESULT I WOULD NOT LIKE THIS TO HAPPPEN TO ANYONE.
3 months ago
Diedra Barrion
Had a serious engine problem with my BMW and B & W were excellent, kept me informed of every step and kept the cost as low as possible.
Very refreshing to find a garage as professional and helpful as these guys, would highly recommend to anyone.
Very honest and helpful.
5 months ago
Arnold Brockington
Would highly recommend B & W. After getting no response from Peugeot B & W found the fault and repaired it quickly while keeping us informed all the way. An excellent service. Thank you.
5 months ago
Bob Baker
Fantastic service from a genuine team of people. It's not often these days that you come across a local business that give you such confidence in what the are doing. First class service at a great price. Highly recommended.
5 months ago
Josh Roddy
Would strongly recommend these guys! Excellent service, really good at keeping me updated throughout the process and all done very quickly, efficiently and for a decent price! Will definitely be back when needed in the future!
7 months ago
karan shergill
Earlier this week B&W Motors helped me get back on the road after a breakdown. Despite not having an appointment, they managed to fit me in, diagnose the problem, get a new part into the garage and get my car back on the road within a matter of hours. Such a professional garage, honest and reliable and complete and utter legends. If it wasn’t for them, I wouldn’t have managed to get back on the road in time for my family Christmas in Wales. Thanks so much to the garage, I will most definitely be using again/ recommending to friends in the area.
5 months ago
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