Arnold Clark Glasgow South Street Motorstore/Ford/Mazda
Car dealer Arnold Clark Glasgow South Street Motorstore/Ford/Mazda, 226 South St, Glasgow G11 6JY, United Kingdom:
220 reviews
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Address: 226 South St, Glasgow G11 6JY, United Kingdom
Website: arnoldclark.com
Phone number: +44 141 278 7616
GPS coordinates
Latitude: 55.8708809Longitude: -4.3286847
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reviews
Tavo
Viewed a few cars online and settled on the one from here. I reserved it quite late at night and next morning Warren called. Talked me through everything quickly and easily. Absolutely fantastic service, really genuine man who answered any questions I had. Picked the car up on the Friday and everything was seamless.
We have two teenagers starting to drive in the next couple of years and will definately be speaking to Warren when the time comes.
Thank you
3 months ago
Ed Annatone
Probable the most friendly Arnold Clark garage i have used. Car in for service i chose to stay and wait for it to be completed. Staff were aware i had been sitting waiting my choice and ask how i was. Amazed to find it has a well stocked cafeteria that takes card payments. I had the full breakfast 5 stars price and quality. Spent some time browsing the cars on display all sales staff left me alone but were pleased to answer any questions i had without trying to hard or soft sell.
Well worth the travel to Glasgow South street from Falkirk area. Next car probably from here.
1 month ago
Aaron Wheeler
I purchased a car last week from this dealership last week and I can honestly say that this is the best service that I have ever received when purchasing a car. I dealt with Dean in the dealership and the attention to detail, the willingness to do everything he could for me blew me away. On top of that, he was just a nice guy too, I felt relaxed when I was sat there and it didn’t feel like I was being sold anything. I was a bit sceptical about using Arnold Clark again after the experience I had with them in St Helens, but this experience that I had with Dean has fully restored my faith, next time I purchase a car, I will be calling branch and asking for Dean, absolutely incredible customer experience for me.
2 months ago
Kris Recker
The sales guy was absolutely brilliant, but the manager looked at and spoke only to my boyfriend, even though I'm the driver and the car is in my name with my payment details.
1 month ago
naiara romero
In this review I'll taIk about the sales process the aftercare & repairs, Autocare and my final thoughts.
SALES
Dean Armstrong was a gentleman and a pleasure to deal with. His knowledge was fantastic helping steer us towards the right cars for both me and my wife. The whole process from start to finish was very professional and I never felt as if I was being chased for a sale. It took 2 weeks for them to get a sale out of me from the first point of contact until signing the paperwork and during this time Dean worked with me by phone and email to suggest possible cars when they got close to what I was looking for I made an appointment to go talk face to face. I also got a very good deal on both cars so make sure to push them all the way. I would recommend you go to and speak with Dean because this young man is fantastic at his job and very patient.
AFTERCARE & REPAIRS
I bought 2 cars from here earlier this year. I have had a number of small problems with both cars but the issues were dealt with and fixed.
The customer service and servicing team were very helpful and I got a courtesy car during the time my car was off the road.
AUTOCARE WARRANTY (is it worth buying?)
I had been told by people I knew that the Arnold Clark Autocare wasn't worth the paper it was printed on however already we have had an issue fixed and my car is currently booked in with Mercedes Glasgow to get 2 major parts replaced costing over £2000. So is it worth it, I think so!
So for that added peace of mind maybe having this cover is a good idea after all. It doesn't cover everything of course but now that I've experienced needing it I've seen for myself that it does cover quite a lot of parts on the car that can go wrong.
FINAL THOUGHTS
I moved away from Arnold Clark due to a couple of bad experiences in the past but it proves that giving them a final chance has worked out ok. I'm sure they aren't perfect in every department but what car business is? However this time round it seems that they have made things better and their sale experience is the reason I opted to go with them this time round.
2 months ago
Robin Nisius
One of the best garages I've ever dealt with .My car dealt with promptly and efficiently. Nothing is too much trouble for the staff here .Working for the NHS my car is vital to me and everyone at this garage were fantastic. Living 100miles from Glasgow they waited for us to pick up the car even when it was their half day! Thank you to everyone! My car is the best it's ever been! Xxxxx
3 months ago
Sheepy Hollow
Just picked up my new Ford puma on Thursday car was ready and Ian McNab was great to deal with.
2 months ago
Henry Lau
I viewed my car online and James phoned me to talk about the car. Absolute gem of a guy helped me through the whole process.
Great service and aftersale care of customers. Will be buying another car for my wife soon.
Definitely South street branch.
7 months ago
Angel Hoagland
Con men, sold me a car for top whack what is was worth covered in scratches inside and out. They don’t like you bringing the car back to their service department either. I didn’t even trust them to do work under warranty in the end and would just take my car to a garage and pay to have it done. Avoid.
3 months ago
Robert Marcotte
Been in the branch twice for recalls on my car. The first time was a good experience however my recent visit was quite disappointing.
Had a recall with my car and dropped it off thing in the morning at 8am. Been told it would be finished in the early afternoon and they would keep me updated with the progress via email and phone me when it was complete. As they were quite speedy last time and this was a less time consuming recall than the last, I had in mind they would take no longer than a few hours. I also booked my car in a few months prior so I'd expect them to have enough staff on site that day and they would work on my car straight away.
I told them to please phone me as soon as it's done (as I don't live anywhere near the west end). Whenever I get anything done on my car that's far from home I would usually go on a walk or sit in a coffee shop and read a book however as Glasgow is still in level 4 covid protection level I couldn't go anywhere apart from walking about. Ended up walking about in circles in the west end for over six hours and also caught a cold due to their negligence to give me a curtesy call when my car was complete. There also wasn't any email updates or the fact my car's recall was done. They sent the health check email of my car AFTER I had collected my car, even though they were meant to send me it before the recall was done. In fact I had to chase them at 2:45pm to find out what's going on with my car and they didn't even apologise for failing to update me but just said my car is done and I can come and collect it. When I got there they just handed my keys to me and told me the bay number my car was parked in. They did not show me to my car. The whole experience felt cold throughout (like how I felt while I was 'waiting' for my car). (whereas, in my first visit, the staff (different staff) was friendly, kept my up to date, showed me to my car, confirmed the recall was done and the car had been washed)
The only positive I could say is the recall was done to a good standard and did solve the problem with my car.
3 months ago
rachael smith
Amazing customer service we got our car and everything sorted in one day so happy about it????
5 months ago
Stephanie Lamb
Can't fault how they are working to deliver vehicles under hard times in a safe manner contacless manner
4 months ago
Militerriers
Great experience bought a car and the salesman was very knowledgeable..... Love the car and afters ales
5 months ago
Dave Neely
Great service and very covid friendly.
Car was well cleaned inside and out.
4 months ago
Chinwe E
Will be bk first class. Infact looking now for a cahnge????
6 months ago
Teresa Cerutti
Bought a new car ,and from start to finish had a great experience.the product consultant wilhelmina was professional at at all time..cant thank her enough.
8 months ago
keith hall
Great service David could not do enough to help thanks car 1st class
7 months ago
Melinated God
Very good service.i was attended to by Alan Sharp, although we didn't meet face by face all conversations was through the phone i still had a good experience. It took a bit long because of covid-19 but all was well at the end .Alan is a easy guy to chat with he handled everything professionally. ☺???? .thanks Alan!!
From Lilian
1 week ago
Olive Patman
Excellent helpfull staff
1 month ago
Belinda Cobb
Dreadful dealer, did not register car in correct name, failed to fit equipment on sale (new), does not resolve warranty issues, took 10 days to charge a battery, didn't clean car which is part of normal service (even had label on keys saying "don't clean car", didn't provide curtosey car and wanted 6 weeks to make warranty repair (car unable to start)..........
Staff rude, unhelpful and take ages to answer phone...........
Manager doesn't return calls/email to discuss issues and head office not interested (emailed CEO)
Arnold Clark clearly does not believe in customer service or meeting contractual obligations
9 months ago
Clem Gls
Fair pricing and quick turn around for my car. New video feed back walk through of problems with my car was a great way to tell me what was wrong, while remaining covid safe!
8 months ago
Hussam Odeh
Been using Arnold Clark Glasgow for many years. Staff always very helpful and courteous. 5 star every time.
7 months ago
Mike Man
Was a really good experience for buying my first car and extremely good deal
10 months ago
Daniel Lizarazu
Amazing fast service, very impressive showroom, and customer service was second to none. Many thanks to Martin Gibbons for a very enjoyable and memorable experience, and to the gentleman who took me on my test drive (sorry can't remember his name). Very knowledgeable staff and a very pleasant non stressful experience. Thanks ????
1 month ago
Bertina Donahue
Look Good ,"from window in my room" nice cars...
8 months ago
Todd Fear
My daughter has been so excited to get her first car,we reserved the car on the 12th july £99 deposit and were told it would be ready 16th, the salesman dean Armstrong told us he'd keep us up to date,ye right!!! No calls,no emails no voicemail nothing!! My daughter and I tried to get him the whole day Thursday without any joy,we decided to go to the showroom guess what car hadn't been touched, I had words with the salesman and my daughter ran out the showroom in tears nice first car experience eh.....shocking....
4 months ago
Lisa Tonick
Always go for Ian McNabb, pleasure to deal with, knowledgeable about all the cars available, just a pleasure.
11 months ago
Alan Craft
Great garage. Helpful, friendly staff
10 months ago
Conium Maculatum
I saw a C-class I was interested in and called Arnold Clark. I was put through to Harry Macha who answered all the questions I had about the car. I was coming up from Birmingham so I reserved the car and because I was 99% confident about the car I got my finance arranged on the day too - call it risky but trust me the video of the car and pictures showed the car was immaculate. Lo and behold when I physically saw and drove the car, it was immaculate and lush! Interestingly, on the way to Glasgow all the cars had Arnold Clark stickers on so this instilled me with confidence that I was going to the right car dealership.
Big shout out to Harry Macha who is one of the better car sales consultants I've come across in a while! He answered all my questions, had a few jokes and didn't force me to buy every single add-on although I did buy a few extras like the VSI and warranty - their prices are pretty good!
Overall it's a chilled and inviting place to be. There's a large open-space coffee area and the other sales consultants are friendly and helpful.
Lastly massive thanks to Harry for the suggestion on a good food spot - the Kebabish on Victoria Rd was delicious!
Cheers fella!
1 week ago
J Lescault
What can I say, customer beware the vulture salesman (sorry, product advisor...) wishing to peck away at the bones of what's left of your bank account as you sign up for a PCP deal to add yet another direct debit to your already drowning bank account to impress people you don't know with a shiny new car (sorry again, nearly new ex rental or courtesy vehicle).
But that part out of the road, they have a lot of cars to choose from, lots of finance to offer you, interests rates dependant on how well you deal with money, low for prudent people and high for the debt ridden.
Sure they offer paint protection, interior protection, insurance, gap insurance, servicing plans, extended warranties, finance... So it's a wonderland of add-ons.
But again it does offer a wide array of vehicles at prices and a guy that sure to annoy you by the time you leave.
And if you do finally get round to... Buying... Leasing... Kinda a car, I'm sure you'll be happy with your purchase, I was several times over the years, because like you I'll never learn that a new car makes everything better!
2 months ago
Dianne porter
Arnold Clark Mazda south st Glasgow so professional and helpful ware else could you go to get service kept informed supply with tea coffee and food counter staff so kind and knowledge I would strongly recommend Arnold Clark to family and friends
5 months ago
Arlen Taliaferro
Service was brilliant they cud not help u enuf
9 months ago
Abinaya P
Very bad experiance , reserved a car online paid the £99 , next day traveled from birmingham to glasgow to find out the car was sold!! Been told they were trying to get hold of me but i didnt get no voicemail, no email no messages or missed calls!! And now coming up to second week! That i still havent got my £99 back!!! Wouldnt recommend at ALL!!
1 week ago
dennis Bogoslofski
Only looking round forecourt... Salesman out immediately
9 months ago
JUSTINE CIULLA
Really good customer service.
11 months ago
Angie McDonough
staff pleasant social distancing in place
9 months ago
Jeremy McKean
600 cars at this South Street showroom according to sales person. Plenty of used cars to choose from.
11 months ago
Anthony Stewart
Helpful staff, very patient with me, delighted with car
1 month ago
Chris Bass
Chris & Paul can't do enough to help you. Will buy with them whatever garage they work in. Can't fault them at all! Bend over backwards for you & always helpful.
7 months ago
Edward Dougherty
People very nice but very expensive.
7 months ago
Mike Malone
Brilliant place, great service, would highly recommend
1 month ago
Anne Barrett
Salesman Warren Dow first class I always go to him nothing is any trouble for him to help you
5 months ago
Chris Hickman
Ask for a gentleman called John Paul. Probably one of the very few down to earth sales rep I've ever met!
4 months ago
Lala Siqueira
Had a great experience purchasing my new car at the Arnold Clark South Street branch. The branch is at a great location, plenty of parking available and had a wide variety of cars that are very well priced. Alan Sharp dealt with me, he provided excellent customer service, he answered all my questions, was very informative, accommodating and was not overbearing or pushy (like most car salesman from my previous experience). I was able to test drive the car on the same day and pick it up the day after, speedy service was excellent. They also provided me with a good deal on my current car which i was able to part exchange. I definitely recommend this branch.
1 month ago
Luke Johnson
Very good service. I was attended to by Alan Sharp who helped me with trading in my car towards another, he also helped me with financing the car and making the deal work best for me. He was very friendly and a test drive was offered but not needed as I knew it was the car I wanted. Highly recommended
6 months ago
Kermit Currie
Excellent service, talk to Stefan. He will do a good deal.
5 months ago
Isaac Moradi
After having a horrendous experience with Arnold Clark a number of years ago, I can honestly say I did not expect very much when I visited the showroom. However I can honestly say that every staff member I dealt with was absolutely fantastic. And my salesman Alan Sharp really was fabulous and really changed my opinion of Arnold Clark. He took the time to ask what I was looking for and really listened to what I wanted. He found me the perfect car and the full sale and trade in process really restored my opinion of the company. I felt very well looked after and even the manager Barry came and thanked me for my purchase making me feel that they do actually value their customers. It was a great process end to end and I would recommend this branch and sales person Alan Sharp without question... a statement I did not think I would make given my previous experience but I honestly have had my opinion changed by my experience this time round.
1 month ago
Stephanie Borman
Great customer service from Robert Mitchell @ South Street. He helped me find the car I wanted & even got it shipped up to Glasgow. He provided me with excellent customer service and always kept in contact with me before buying the car. On buying the car he showed me all of the controls & provided me with all the essential details of the car. Highly recommend Robert @ South street - Great Team, even left with a bunch of flowers as well as a new car!! Outstanding customer service!! Thanks guys.
1 month ago
James Pitts
Great service. Organised a test drive and everything went smoothly. I will be back to discuss deals.
7 months ago
Paul R
First class.
4 months ago
