Wasilla Veterinary Clinic
Veterinarian Wasilla Veterinary Clinic, 2750 E Parks Hwy, Wasilla, AK 99654, United States:
66 reviews
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Address: 2750 E Parks Hwy, Wasilla, AK 99654, United States
Website: wasillavet.com
Phone number: +1 907-376-3993
GPS coordinates
Latitude: 61.5709967Longitude: -149.3787505
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reviews
David Pascucci
They were able to get us in quickly for an appointment! Very reasonably priced and AMAZING dog bedside manner. I really appreciate the excellent care and attentiveness provided to my four legged friend. We’ll certainly be back for anything else we may need!
2 months ago
therinrik
I took a star for not being able to accompany my pet in the exam. While I value the care my cat received, the prices are pretty remarkable. A basic exam with vaccination, and microchip, $224.
And that is just the first exam, I still have to cover her being spayed.
Overall demeanor of the staff was friendly and loving towards my cat, as always, which is the reason I continue to use them for primary pet care.
5 months ago
Franko Barretto
First visit to a new vet, everyone was great. They've put a lot of effort in making things as easy as possible during these difficult times. My fur baby was not stressed after the appointment. I am looking forward to meeting everyone in person. Amber made sure I was well informed and Dr. Townsend was a hoot. Looking forward to a long relationship!
5 months ago
Mike Ferrara
Even though Covid preventing us from going inside with our pets, they have this down! It was very easy to get my dogs updated on their shots, I did not have to wait in my car for longer than 10 minutes for each dog. I highly recommend Wasilla vet, we've taken our current and previous pups there for years, and even said goodbye to a few at this place. You can trust them, they love our pets.
6 months ago
Paul Shank
Dr Townsend is the best! Very real vet who knows his stuff and isnt trying to pick your pocket at same time. I highly recommend him and Wasilla vet
2 months ago
Gayle Edmondson
The trick is to try and keep the same vet that can monitor changes in your pet. Sometimes fresh eyes are a good thing though. I have confidence in the Vets. Have been going there for quite a few years. Think they are thorough. Now you have to wait outside, I write up a list of concerns and send in with the animal. They call you when they are done and discuss.
6 months ago
Kaye Robinson
The staff, Doctor to tech staff are friendly and professional. Genuine and caring. Good experience
1 month ago
Bentley University
My kitty and I love Dr. Whiton and her team. Their service is wonderful and has made a noticeable difference for my cat. I couldn’t recommend the clinic more highly.
6 months ago
Chris Fuller
Great experience...I will like it better when I can come into the office with my animal.
4 months ago
Kaushik Neru
Caring and knowledgeable attention to our canine companion. I recommend the Wasilla Vet Clinic!
4 months ago
Starling Sagarduy
I was not able to take my female springer to the vet to have her checked out for a dog bite. My dog sitter handled the visit and wasilla vet delivered good quality care for my pet. Thank you
Julio
10 months ago
Teresa Cerutti
Dr's and staff are always polite, thorough and knowledgeable. My pet is always handled with care and I know I can depend on the staff at this clinic for her care. Thank you Wasilla Veterinary Clinic!
7 months ago
Brenda Steckle
WVC hit all the nails on the head for me - they were on time, they communicated, the curbside drop-off and check-in went smoothly and they were very friendly. My dog was happy to get there, and hesitant to leave, so that says a lot as well!
6 months ago
David DeMario
Dr Mario Towmsend is a very caring, knowledgeable veterinarian, who takes the time to explain the CHF, problems I’m having with my elderly beagle, Thanks Dr Towmsend it’s nice to know you will help when the time get near. Randall/ Bentley the beagle
6 months ago
Andrew Mcr
Very fast, friendly, knowledgeable and wonderful customer service
4 months ago
John D
We arrived for our appointment 10 minutes early, but my dog was not seen until 45 minutes later. After the vet had seen my dog it took an additional 25 minutes for them to process my paperwork and check me out. Total time elapsed was nearly an hour and 15 minutes. Far too long for a regular appointment and a vaccination. When I asked for a discount due to the excessively long wait I was informed that they do not offer discounts. I have been a long-time customer there and I’m very disappointed with this recent experience. Due to this, I will be taking my business elsewhere.
11 months ago
Brent Davis
Brought my Cane Corso puppy, Angel, in for her second round of shot sequence and her 3.5 to 4 month check up today. Staff was very friendly and helpful. We saw Dr. Susan Whiton and she was very professional and kind to my Angel. Price for service's were very affordable. I went there a couple years ago to have one of my dogs euthanized and saw same Dr and she was just as compassionate then. I would definitely recommend taking your furry family member to Wasilla Vet Clinic. Thank you for great service.
2 months ago
shawn aills
This vet is really professional, friendly and my dog loves coming here. We really love Dr. Julie the best though. :) Thanks for everything you guys!
6 months ago
Leo Stuckey
I took my kitten in to get neutered, they sent him home without a cone or any kind of pain medication in case of an emergency. That night he started licking intensely, crying and meowing loudly in pain. Today I went to get a cone for him and they charged me for it because it didn’t go home with him the day of surgery and it always took 30 minutes for them to give it to me!!! He has been in so much pain, dragging himself on the carpet and trying so hard to lick, walking around crying because he is so uncomfortable. They didn’t even shave the area so I can barely see what it looks like so I can’t tell if it’s bleeding or getting infected!! I am truly unhappy with their service and how uncaring they are towards my kitten. All they care about is getting money!!! I will NEVER take any of my animals back to them again.
2 months ago
Jennifer White
LOVE this office all of the staff and Dr. Townsend!!! They truly care about your fur-baby. So grateful for all they have done for our "baby" Grizz!!
3 months ago
schaarschmidt carl
First I’ll start off by saying the vet tech that I saw on Saturday the 7th was very kind to my skiddish 1 year old mastiff asked her name introduced himself to me and asked if I had any questions or concerns and tried to win her over with treats and was successful you could tell they were busy and understaffed with another patient I could hear them talking to through the wall as I waited for 30 minutes past my appointment time. Once the vet tech left I waited a bit longer for the vet to come rushing in didn’t introduce himself (later found out his name was daniel rosenaur ) his first words are is this sable I said yes he throws a few treats on the ground then goes right at her with her shot and a oral medicine which she froze and was startled and backed herself into a corner he stopped and threw some more treats on the ground and asked me to give her the oral medicine as he quickly rushed out the door to grab a muzzle so he could give her a shot and do an exam. I expected more out of the exam I paid over 60$ for he checked her ears her heart beat and felt her stomach all about less than 5 minutes worth and said ok they will meet you at the counter with your estimate for spaying. My two star review is for the lack of interest the vet showed towards my dog and me I was alittle insulted the way we were both treated. Under staffed or not I didn’t pay 60$ for an exam to be rushed out the door I came to find a life long safe caring place for my dog to go and I found just the opposite. I’ll drive the 45 minutes to our original vet in eagle river. On a side note the office lady Whitney was alittle rude and not once did I see a smile on her face phone ringing off the hook not being answered because a dog that was in before me had splattered blood on every inch of the floor and office you could hardly walk to the desk. Once she cleaned it up I finally got checked out and apparently their computers are down so when I asked for a receipt and shot record feom today the phone rings and she gets visibly frustrated and explains she can’t print or do anything and says she can make a copy of this and holds up some ccheck sheet with chicken scratch notes on it with alittle attitude and I said forget it and walked out. That’s the first and last time I’ll be at wasilla veterinary clinic. I’d give one star if it wasn’t for the vet tech.
3 months ago
Robin Scoggins
Wasilla Vet has taken care of my dogs for years. I trust them completely. The staff is always friendly and easy to work with. The vets give it to you straight and truly care about your pets. And of course, the prices literally cannot be beat by any other clinic in town.
4 months ago
The Jane
Our 8 week old puppy had respiratory issues and was very sick and struggling. Dr. Townsend was very thorough and caring. He was surprised this little girl was still alive. Two weeks ago he treated her and really didn't think she would make it. Due to his expertise and treatment, though she is still sick, she is doing amazingly well. Thank you Dr. Townsend, and Wasilla Veterinary Clinic.
5 months ago
Darya Agarkova
This is the only place to ever take a loved pet to! They are so genuinely thoughtful and caring. I don't understand why Far Country charges $250 for euthanizing a 6lb cat when Wasilla Vet Clinic only charged $67 and they included a thoughtful little paw print of my kitty. Far Country is way overpriced and they SUCK!! Wasilla Vet Clinic is the best!
7 months ago
Chris Rogers
The clinical staff are exceptional in their service and care. When we have needed their care, such as once our dog requiring an emergency surgery, and other times wanting second opinions, or injury assessments, they've never let us down. My dog is a cherished member of my family and is a Registered Therapy K9 for PTSD and depression, which I suffer.
How a vet practice cares for her is my #1 concern and priority. I have a set of high standards as a result of how exponentially significant her well-being and healthiness and happiness is to me. Some vet clinics take me to task in the worse of ways for expressing concerns due to breaches in care quality that affect my dog and myself both.
Wasilla Vet Clinic is a place you can trust. I use 23 criteria for measuring quality care and all 23 are met. No other clinic I've patronized with my dog comes close to that high standard. What affects her affects me. When/ if she is in pain and suffering it worsens my depression and anxiety; and is an agony I find hard to bear because I can't help her. Only a vet clinic can.
When you have an issue, be it a concern, question, etc you can be assured your input is desired and of importance to them. They don't disregard the comments nor think poorly of you for having voiced it. For example I once took issue with something that happened; a front desk employee was the only staff involved. I was very critical about it -- too much so (an error on my part to harp about a minor issue). The clinic manager was responsive, as desired but not expected due to how it is at other clinics. This respect for clients and genuine concern for a client's input goes a long way.
8 months ago
Candace Martens
I have had nothing but good come from my visits to Wasilla Veternairy Clinic. The staff is always helpful & kind. They are not ALL about money like the other places in Wasilla. I appreciate them very much for the help they have given me for my pets. I recommend them to anyone who needs help for their pets.
3 weeks ago
linx finx
I would recommend this clinic to anyone. I have seen such great care and compassion toward both the living and deceased pets, to include our Little Joe who was cradled like a baby in the arms of the girl who carried him in for his necropsy. Dr. Townsend is the best, he saved several of Zurri's teeth that were on the verge of being pulled, and he always takes time to give clear answers we I have questions. The people and care are great.
7 months ago
Tiffany McDaniels
My daughter brought her little puppy here to have him neutered and they were great, very nice people and treated wylee great too. They charged me less then quoted and that is so amazing and I respect them for that. I would definitely use them again. Thank you and I'm glad I found your clinic.
8 months ago
Michael Chang
Over priced... when you show up on time you will still wait for 20+ mins. Never get the same vet, and they gouge the hell out of you for more and more money. Don't let them fool you, a $95 dollar visit will always double by the time they are done up selling you absolute BS.
3 months ago
Matt Young
I have used this vet clinic twice and both times they gouged me. Quoted a price with the possibility of some extra fees and then charged me the highest amount even though the time limit shouldn't have allowed that amount ~ played on my heart strings if you know what I mean. One time involved putting my beloved dog to sleep. Two times is too many so I will not be going back to them, ever.
6 months ago
Sirnetra Scott
The care is affordable and the staff is great.
2 months ago
Tony Kfoury
These people have stood by my pets for years! They are good peeps and hats off to all who work here!
5 months ago
Yama Pearmrasri
Waist of time
9 months ago
Annette Davis
Dr Townsend is amazing he has taken care of my Chihuahua for 3 years and it's been a great experience every time his staff is so patient and kind you couldn't ask for a better vet to take your fur baby.
4 months ago
Rebecca Birch
The staff and veterinarians here are helpful and spend time getting to know patients and their people. Prices are very reasonable compared to competitors in the area.
4 months ago
Laura Graham
Awesome place to take your pets, friendly staff caring doctors all around great experience for me and my dog
4 months ago
Ibrahim Almutaa
They have a great staff!!!
2 months ago
Evgeniia Lav
My dog needed to stay overnight recently and she seemed to have an enjoyable experience.
4 months ago
Susan Llewellyn
Amazing and caring staff, they are extremely patient with me and my dog
6 months ago
Damaris Sing
This is the last clinic I would recommend to look at your pet. The staff is unfriendly and doesn't seem to really care about animals. Extremely disappointed both with my experience today and with my experience here a year ago.
8 months ago
Shelby Woods
Fast service most of the time. Great docs
3 weeks ago
Mary Martinez
They take really good care of my dogs and know what they're doing.
3 weeks ago
Lucas Cartaxo
Love this place, super friendly staff and they loved all over our pets, also quite a savings and easier to get a workable appointment than at the open 24 hours place
6 months ago
Joan Carnaby
Best dog I ever had was fatally misdiagnosed by Wasilla Vet clinic. Multiple times they said her tumor was a harmless lipoma, even when the size of a baseball. Finally we took her to a different vet, they drew cells immediately (confirming CANCER) and removed tumor but by then it was so big they couldn't get the borders, and it had spread.
Preventable pain and suffering is what my dog got for the money we paid this clinic.
Malpractice in my opinion.
10 months ago
Vasilis Petridis
I just wanted to say thank you. I was able to schedule my appointment online and every question I had before scheduling was answered so that I knew exactly what to expect. The appointment day I wanted was full but I was offered to be put on the cancellation list. Most other places offer a "cancel list" as a way to get people off the phone. Not the case here, I was offered a cancelled spot and my fur babies were scheduled to the original day I wanted. The day before surgery I was reminded with a call and the day of surgery Krisstina at the front was very kind. She knew I had a bad surgery in the past(somewhere else) and did everything she could to make sure I felt comfortable leaving my kiddos. She let me know I could do pre-anesthesia panels and also offered to have someone call once my kiddos were done, and she did what she said! A tech also called me a while later to let me know my kids were recovering and could go home at 2. Dr Closter did an excellent job, the surgery sites are very neat and healing well and no issues what-so-ever. Thank you guys!
And on a side note, the prices were very fair. The vet I used to go to wanted three times as much...yeah, I'm not kidding.
5 months ago
Wanester Cruthirds
They offer a lot of good services, and some really great discounted stuff on spays and neuters, however, i do not love the staff. They are a little pushy, and always too busy to acknowledge you. The doctors are a little too fast for my liking, they get in look at the issue and end it there. I took my mother-in-law's old dog in for a sinus recheck but when I asked about another issue I noticed, he didn't even acknowledge what I was talking about and just sent us home with the same medication that didn't clear up the issue the first TWO times we tried them. There went another $150 for nothing. She was still sick for another month. They are cheaper than most vet's in the valley, but I think with the lowered cost comes some lowered service for you and your pets. But if I were in a pinch and NEEDED care I would think to call them. Maybe..
3 weeks ago
Jessica Todryk
I took my dog there , I'm happy they saved her life , they are good , but sad my dog is for adoption . I want my dog back
6 months ago
Melissa Brown
Hi when I make a appointment and we get their, We don't get seen! when we are supposed too, then we see that they see other people that just walk in and get seen, rather then see us that have a appointment. Other people are judgmental & their office is so damn small. Say we have a appointment at 330 we don't get seen till about 430 it's rediculuous, they ignore you when you stand to wait to tell them you have an appointment. You shouldn't half to wait to tell them you have an appointment they should have someone to always be ready for that kind of thing and greet you always, so we don't half to wait for so long. The people do not know costumer service at all, our dog was barking and one of the male nurses said shhhhh, inside voice that was a little rude almost made us want to leave and go somewhere else.
7 months ago
Nicholas Woods
They are under new management as of about two years ago. They have changed their spay and neuter policies a bit, they have to have a pre-op appointment first then the actual surgery day. But the good thing about that is you can break up the total cost into two payments. That’s what we did. I am sure that’s what they do for other surgeries too. Not to keen on their wait and see what happens approach to my dogs hip pain, it’s only got worse even with the glucosamine, chondroitin, MSM, hyaluronic acid, and krill oil. I have taken three dogs, four cats, and a puppy from an oops litter (that prompted a spay) to the Wasilla Vet Clinic. Yes most vets are expensive, these guys try to make it as affordable as possible and still get paid for their work and time.
6 months ago
Julie Mulherin
My dog likes their vets and vet techs!
3 weeks ago
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