FX Tactical

Police supply store FX Tactical, 8948 W Cactus Rd, Peoria, AZ 85381, United States: 142 reviews of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
FX Tactical
Rate: 4.4
Address: 8948 W Cactus Rd, Peoria, AZ 85381, United States
Website: fxtactical.com
Phone number: +1 623-877-1257

GPS coordinates

Latitude: 33.5959815
Longitude: -112.2517675

Location on the map

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reviews

Scott Lemieux
Great place to find what you need but if I could give minus stars for customer service I would. Both girls that helped us were so rude! I deal with people and even on my worst days I smile and am polite but these girls were the biggest jerks. One of them we asked for help viewing the flashlights and the girl who checked us out. If you hate your job that much maybe you need to find something else.
2 months ago
Mitchell Seargent
Very nice store with a very large selection of all kinds of tactical equipment ,including boots , pants , vests ,plate carries you name it . Also a very good selection of flashlights and weapon mounted lights . Everything is clean and preseanted very well its like a jc pennys or macys for men , or tactically inclined women
3 months ago
natika francis
Best place to get uniforms for law enforcement in the west valley
2 months ago
Kyle Winell
Stop shop! Always willing to help and has everything you need in clothing and protection that you need!
3 months ago
Sabrina
FX Tactical had all the items I needed to improve my duty belt. The staff were very helpful, polite, and friendly. I highly recommend this store for all your tactical equipment needs.
10 months ago
Rob Babe
The place was fantastic. Good prices, friendly staff we had a lot of questions and they're were super helpful answering them all for us. Highly recommend
10 months ago
Jackie Sherwood
This place is amazing! Fastest and friendliest service I've ever had. Wish my Department would let us use our allowance through FX! They do great work even being very busy they remain friendly and super fast. I will be going here for future needs!
1 month ago
khalil kikos
Had nothing but issues here. First I ordered two pair of pants that were over two weeks late. Then when I was told they arrived when I go to pick them up there was only one pair, yet I paid for two. I was told they made a mistake and only ordered one. Again I had to wait. They did at least two day ship them. I then ordered more paints for an employee and when I picked them up they were hemmed to my size. When I asked why they were hemmed she said well we used your measurements from your last order. Problem is, I own a security company and I wasn’t ordering these for me. I ended up just keeping them for myself and ordered more and specifically asked not to be hemmed. I also don’t like that they do not provide many options for security companies. They don’t even have back patches! I brought in shoulder patches thinking I could have shirts made like every other uniform store I’ve used. But not FX tactical. Said I would have to order them. They don’t even have hats for security. They have 10 different hats for local law enforcement agencies, but can’t stock a basic black and white security hat? This tells me they don’t value business from security companies so I’ll keep my business elsewhere. It’s a shame because they are walking distance from my house. They are also not enforcing face mask mandates. There were at least a dozen patrons and staff who were not wearing mask.
1 day ago
Lyv Houston
Overall, it's a great store. The only downside is more often then not, the customer service is not always the greatest. I see it a lot in the law enforcement section. As far as the customer service in the main store, it can be a hit or miss. The ladies talk a lot so it is hard to get their attention if you have a question or need something.
11 months ago
Dae Sheils
Great store! They have amazing customer service too!
7 months ago
Jasmine Hawkins
Always a great place to shop for your tactical needs!
6 months ago
Rebecca English
They are always willing to help and get what you need. Great customer service and great selection on inventory.
10 months ago
Jene Smith
Always helpful staff, tons of cool gear.
5 months ago
amber stone
Wonderful staff, always has what I need!
5 months ago
LA Guy
Customer service there.is awesome. ????????
7 months ago
True Allah
Always friendly and great options.
4 months ago
mohammed sabbagh
All the employees seemed pretty miserable, and weren't all that knowledgeable. The prices aren't terrible which is nice. The law enforcement only section was nice, however I wish their selection of body armor was larger. Paraclete seems to be the only company they promote which costs an arm and a leg. You can get body armor made of the same materials, same specifications, and same certifications, for over half the cost. Not worth it for me to go back.
4 months ago
Markie Pinkham
Came from out of state, with my commission card and was able to get sized right away. Great staff. Helpful and friendly.
1 month ago
Kate Linde
They were helpful
2 months ago
Sam Bartlett
The representative Jeremiah that I was speaking with was really approachable and helped me out with my questions I had. I am just starting to build my first AR15 and you can tell he is very passionate about guns in general and very knowledgeable on products and brands. I will absolutely be back
2 months ago
rahul joshi
Great service, great products, only wish they had the bag in the color I wanted but still able to find everything.
2 months ago
Suzy Davis
The staff are knowledgeable and friendly.
6 months ago
Regina Wilkerson
Always helpful and in stock.
6 months ago
Ralph Martinese
Customer service is horrible in the law enforcement department. They say your order is ready in a week. Call 2 weeks later still not there and tauny is beyond rude. I got an attitude from her for something that She told me would be there in a week She doesn't care about anyone and you would think she would be nice or respectful with the job she works in.
2 months ago
Steph
Very nice store, amazing staff that were super helpful. Large variety of cloths, footware and tactical gear. They do offer military discount. Highly recommend them.
2 months ago
Ricky Wing
Employees are friendly and very helpful.
1 month ago
Jessica James
Great! Everything you need
8 months ago
Luchito Nn
As always great customer service Jeremiah ????
10 months ago
Teresa Cartee
This place has everything you could possibly need for anything tactical. They also have a really nice variety of knives, optics and gun accessories. The staff is always friendly and very knowledgeable. Very impressed!
5 months ago
Brent Smith
Very helpful staff. Wide selection, and good prices. I’m gonna have to come here at least once a month now. 5.11 makes some great bags and accessories. They also carry Condor as well.
1 month ago
C Tucker
I was referred to FX Tactical for repair work on my tactical vest. As I am an armed security guard and retired LEO I rely on my gear for my life and needed this repaired quickly and the work done well as my life could depend on it not failing. My experience with the staff was, especially Chris who specializes in armor and tactical vests was beyond excellent! He took the time to listen to my problem and even though my best was not originally purchased at FX Tactical, he came up with a repair solution that not only works better then the original design, byt they completed the repairs in such a quick and timely manner AND for a fair price that I am back out on the road and feeling safer then ever. Trust when I say that when I need to replace this tactical vest in the future, FX Tactical will be my first and only stop to purchase it at.
4 months ago
Tom Gerber
First time coming to this location. We needed to get my significant others gear together for the academy. Lahli, I hope I'm spelling her name right, was so super amazing! We had a long list of items we needed and she helped us throughout the whole list. We spent a good hour here and she was so patient and wonderful the whole time, she was also so patient with our indecisiveness. Altogether the experience was excellent. Lahli was amazing and my other half felt super happy like a child in a candy store. She went as far as offering different sizes and feels for his needs and looking at the back storage for other options. Oh, and they have pretty much everything you can think of for your tactical needs. Very impressed with the organization, inventory and cleanliness of this place. Two thumbs up!
3 months ago
Joey Rivest
Great people!
5 months ago
Corey W
If I could give it less than 1 star I would, Ive been coming to this store for several years spent my hard earned money on the stuff I needed for my job, well I bought a pair of Oakley tactical gloves for myself thinking you never know when your gonna need them, well as it were I got the exact same pair from my wife so I took these back, I bought a sticker for the window of my truck and a flag that Velcro’s to my protective vest and I said instead of putting back on the debit card give me a gift card and no worries, well it seems that who done it doesn’t know how to do it and when I went back to use it the gentleman up front said after I said can you see if there anything on here he said “Zip” meaning nothing was on the card and I said well there’s supposed to be 30 dollars or more on there and he ran it again and said I can’t help you I don’t know who did this not let me see what I can do or something but nothing so in short that is the last time I step foot in there and I will tell everyone within the sound of my voice to find somewhere else to shop.....If they did it to me, God knows how many people they’ve done it too....GOOD RIDDANCE !!!!!! Stay away horrible customer service....
5 months ago
Gail Goldberg
Quick and honest.
5 months ago
Adam Spain
Always fun and dangerous to stop in. All the things + excellent, friendly staff = trouble
10 months ago
haleigh burns
Always great, fast, friendly service.
11 months ago
Rebecca Sewell
The staff is always very helpful, but never pushy. They are competitively priced and have an enormous selection. They don't keep copies of updated uniform policies for surrounding agencies. So, if you are buying work uniforms, make sure you know what you want.
4 months ago
Mike Mueller
Good place with decent prices. Best thing going for it is the 5.11 stocking dealer. Every 5.11 holiday sale you can make a killing getting great savings. The guys working are polite and super helpful. Wish they carried more for parts but the prices hurt for them to be more then a last minute I need that part now kinda place.
1 month ago
siamak souri
Grest staff. Super store and quality. Clean store well stocked
2 months ago
Nick Summy
Great store, friendly and knowledgeable staff. They greet everyone when you walk in which is nice, but they aren’t pushy. Steve helped me get exactly what I needed. Awesome customer service! Thank you
5 months ago
Gary Preston
Helpful Staff. Decent Selection. Competitive Prices.
5 months ago
Jean Fitzgerald
I love this place. They have a variety of uniforms to include all departments. They have very helpful staff. They have uniforms ready in a timely manner.
4 months ago
Lisa Baez
You can tell they care very much about the first responders that come to this establishment.
3 weeks ago
Beth Bostick
Excellent selection of tactical equipment and uniforms
3 months ago
Cortney Stroud
The guy in the shoe department was rude and very short. If his goal was make me leave without making a purchase he was very successful. On average I purchase 2 pairs of boots a year from FX but after that I'll take my business somewhere that actually wants my money.
1 month ago
Gary Jones
Horrible service staff was impatient, and not very kind. Alot of kids work here and the GM although played he was being helpful came across as arrogant and rude. Won't be going back to this location nasty experience. I'll pass there are better places to get your tactical items oh yeah and these guys are overpriced compared to the competition.
3 months ago
Pat Kraemer
Steve was very informative, engaged, friendly, and helpful while I was looking for my uniform needs for the police academy. Thanks Steve! Will definitely be returning for my future needs!
3 months ago
Dan Gu
I recently bought a shirt and had name to be embroidered. I was 5 to 7 business day. I called and checked to see if my shirt has arrived back from Embroidery. My didn't arrived back yet. Was told by another salesman it now will take 2 weeks from original order. Quality of customer service has recently down hill. Sales people at FX Tactical not sure of anything no more. I always see new sales representatives everytime I stop by FX Tactical. There people keep quitting. Can't keep quality people to work there no more. Customer person I talked to didn't apologize for the inconvenience. She had another excuse. Sad place to shop now. Wish there more choices of uniform store around to shop.
4 months ago
Charles Hardy
Good selection of items and staff are helpful. Pricing is slightly high but it is a nice place.
2 months ago