London Ambulance Service

Thank u soo much NHS, espically many many thanks to izzabell(Bell) the way she treated me on my painful time and her colleague many thanks to both of them, The service was very good and very fast, My Rating for the london ambulance service is 5 star rating, Thank you

Thank you!!! I had the time of my life during my internship with you!!!

Thank you so much for providing such amazing service you are HEROES.Thank you NHS

An incredible employer. Generally a good team atmosphere where anybody of any background can make their way. Covering the entirety of London there's a job somewhere that will suit your needs.

My daughter collapsed on the pavement in Hawley Road this morning, don't know why, and was brought home by ambulance. She is OK now. Huge thanks to all those involved in helping her, passers by and the Ambulance Team who arrived ever so quickly.

The people in the ambulances driving around London who put sirens on randomly and for no reason, seem to be inept and used for purposes if they are in fact NHS staff other than that of administering first aid or emergency treatment. Shame and no wonder people do not move aside any more on the roads. Good luck if you are waiting for a real ambulance.

The first and last time i call my for hsrd pain for my wife yesterday night, the first question for them /is she breathing. That mean they come just for one he can not breath, usually without breathing is death, we spend night with thst hard pain, from today i try to get a course of first aids and i should have the important emergency aids, and i am surprised from this service. Also i try with 111 gp emergency number no one answered me.

On Saturday my grandson and I landed at UCLH A&E taken by Greg and Josh in their magic ambulance. CAD 1346 E201. If you ever need to do this unfortunate trip, I hope you get Greg and Josh, as they make the whole frightening experience into something almost lovely. thanks you both

Big thank you to team who came to my assistance at Euston station last night. Professional friendly .you put my mind at ease . Thanks once more .mick

Thank you for doing such a fantastic job. You guys are all guardian angels to the general public

I am nearly 60 and had a serious fall on Friday night. I fell down just a couple of stairs but landed at speed in my downstairs toilet hitting my head hard on the sink. I was pretty shaken up and had severe pain in my head. I didn't know what to do so called 111 for advice. They said I needed to go to A & E and would send a non-urgent ambulance. This was at 7:50pm. I was feeling sick and shivery and waited on the stairs until 10:00pm when I decided to phone 111 again. They said this had been passed to LAS and to call 999. I explained my predicament to 999 and did say the pain in my head was slightly less. They told me I had been escalated. I moved to the couch. At 1:30am I was called by LAS and told they were very busy (as it was pay day!) and offered to pay for a taxi to A & E for me to spend another 4 hours waiting in A & E. I declined. I have since been to A & E and diagnosed with Severe Concussion. I live alone, I have a heart condition, a hip replacement and am nearly 60. I was left unattended whilst people (who, I agree may have had more serious injuries) had been fighting on the streets of London whilst drunk. I have paid into the Government pot for 45 years and feel very very let down and annoyed at the service I did not receive. I would like some contact from LAS regarding this.

Gp called the Las to take me to hospital for irgulur heart beat ambulance crew arrived quite quickly local ambulance station not far from Gp surgery.Amanda and Jeff were very caring was with them for about half an hour Amanda made sure I was comfortable on the stechter with a blanket etc she monitored me on the way to hospital which was a priority blue light .

I have rated this review as five star ( Loved it) it is selected to describe my 15 years in the London Ambulance Service from 1975 until 1990. I was extremely proud to be an Ambulanceman and without doubt this was THE BEST JOB I have ever had in my long working life. My time in the LAS with great staff and just the best NHS Hospitals and staff will always stay with me with the fondest memories. Sadly, with the greatest respect to current staff, I am saddened by the overall standard of the service in these modern times. I as among one of the first Advance Trained Ambulancemen, in those days there was no extra pay for this qualification and overall the pay was not that great. We did the job because we wanted to. I spent 6 years in the LAS emergency control as a control officer. Our job then was the receipt and dispatch of 999 calls no computers just very experienced control officer, controllers and senior controllers, all manually done. We had a benchmark then, I recall Orcon standards whereas from receipt of the call to ambulance arrival on scene was 12 mins, which we achieved in the ninety percent. On busy shift the crews could deal with many many calls treating the sick and injured and getting them to casualty. I am puzzled why Ambulances stay on scene, with minor injured patient, for half to an hour at every call. Maybe they would be better to do less "tests" at the scene and get the patient to A&E sooner. ( I understand some patients may need these tests but not all surely) Perhaps you would then have more available ambulances to respond to calls rather than being told it could be over an hour for a 999 call. I have had to complain to the LAS on two occasions. One when we called an Ambulance to a cleaner who had fallen and cut her arm on broken glass. The Ambulance female that turned up thought it was professional to express her annoyance at being called to such an injury with language more suited to a coal mines. Another occasion an ambulance was called to an RTA where a pedestrian was hit by a car. An ambulance turned up with a crew of three. One young man ( A Paramedic) was incensed he had been called to a trivial call ( because the pedestrian wasn't hurt just a bit shaken) The job I do allowed me to take both these individuals to one side and explain about my previous service in the LAS and that they should both consider another line of work..obviously not suited to serving the public. I moved on when they brought in untrained civilians into the Control room, how could they possible talk to callers to try and get a fix on what the problem was and maybe it wasn,t an ambulance call but could be dealt with by other means. But the COMPUTER would have all the experience was the answer.... I had to call for an ambulance to an elderly lady found fallen in her home. She was a big lady and had slid to the floor, uninjured but unable to get up. The questions were asked verbatim, the operator was obviously just ticking boxes on a computer screen. Whats her address, yep, how old is she, I could ask her as I was next to her making the call, what was her date of birth, asked her again.... Has she fallen from height, no, as I said earlier, she has just slid onto the floor, Is there any bleeding, No, I would have said, Is she conscious, well Yes!!! you've just heard me asking her questions, age, date of birth etc..then incredulously..... IS SHE BREATHING ??????? Oh PLEASE!!!!!!!!. I confirmed they had the address and nature of the call and hung up. Dr Fionna Moore only recently became Chief Officer of the LAS and I wish her every success in turning the Service around. I am not surprised to hear the morale is at rock bottom and she has a mountain to climb. What I would suggest is that the staff be reminded they should feel proud, privileged and honoured to be able to help the sick and injured on a daily basis. If not then they need to find another job. The LAS has a great tradition... don't let poor staff ruin it

Fell down a flight of stairs and i was injured and could not get up. Within 12 minuets of calling 999 Paramedics were at my front door. thankyou so much x

I can not thank the 4 paramedics enough this morning from the nail in my foot to then having an epileptic seizure thank you all so much your credits to LAS

Abigail ryan