David Barnes Dry Cleaning and Laundry

Asking how they could improve? They could start by not lying to their clients. I took my wedding dress to their shop and I wish I never had. When I turned up to pick up the dress (after 4 months as they kept delaying it!) they said the wine stain that they had warned me about has been removed and said the dress is nicely packed between paper wraps in a box. When they asked me if I wanted to check, I said no as I had no reason to believe they were lying to me. I wish I had checked it! Long story short, after a year and a half someone wanted to buy my dress, as I took it out of the box I realised all the crystal buttons were damaged, they were chipped, all the mud stains were still on my dress and there were yellow marks all over my dress which originally were not there and it seemed like water that had travelled up my dress when they had tried to wash the train. This probably explains why they kept my dress for 4 months before saying that it was ready for collection! I contacted them and after several emails and weeks of chasing them for an answer they said they take no responsibility. My dress second hand is worth £800 and they are not willing to compensate. I will be taking this further to small claims court in Wales but I wanted to make sure you get a true feedback about their business before you decide to ruin your clothes and to be called a liar at the end. I'll keep you posted about the results.

Great friendly service

Great service

By far the best around! I've used 6 dry cleaners around Cardiff and Barry and finally found these guys! Express same day service is amazing for a small charge and my suits always come out crisp and fresh! Also had some tailoring work done and ink stain removed. Excellent service all round.

Excellent service such loveky staff. Could not manage wihout their ist class service. Thank you

Great dry cleaners have had many things dry cleaned by them always happy with the results and friendly and helpful staff, 5 stars for me, been using them for over 15 years :)

Fantastic Cleaners would recommend to all, Very Friendly and helpful and cleaning result amazing . Very Happy

I use them on a regular basis for dry cleaning. Never had any issues, always ready for collection.

Can't do without them. Look after my needs 100%

Excellent service given

The best in the west !

Excellent dry cleaners

Collected a parcel from them using HubBox

Great cleaners

Excellent service