Franklin County Department of Job and Family Services
County government office Franklin County Department of Job and Family Services, 1055 Mt Vernon Ave, Columbus, OH 43203, United States:
74 reviews
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Address: 1055 Mt Vernon Ave, Columbus, OH 43203, United States
Website: jfs.franklincountyohio.gov
Phone number: +1 614-233-2000
GPS coordinates
Latitude: 39.9714146Longitude: -82.9737962
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reviews
Tammy Crawford
Worst customer service! Rude rude rude!
2 months ago
Eric Olson
Dread going to this office....ugh staff are not friendly or helpful at all
3 months ago
Kiran manickam
I work there in childcare
11 months ago
Tim Moorwhite
its ok ....they handling lot of people! thank you
5 months ago
Katrina Kidd
I understand they have a lot of caseloads,but they're always referring you to the website, so that none of them have to actually talk to anyone.I'm sorry, isn't that part of your job?Its aggravating how long you have to be hold to speak to an actual person.
5 months ago
Erik Jacobson
The worst service. Long lines and attitudial workers.
They treat people like they are stupid.
11 months ago
Elissa Shey
Every year they don't send my renewal letter and cut my stamps idk why.
11 months ago
Thomas Segura
They were horrible I still haven't gotten them to add my son to my case and it's been months I have never had as many issues with any other county like I have with this one they are very unprofessional and told me things I knew were wrong and not true this office need to be investigated asap and alot of people need to be fired
1 month ago
Patrick Ervin
Mean and unhelpful
2 months ago
alli coslett
Terrible service...
11 months ago
Lauren McColley
Racist against anyone white
8 months ago
Shannon Schmitz
Being that these are negligent government employees that don't have a CLUE of what customer service is...thry have proven to be just as INCOMPETENT AS CLEVELAND!!!!
3 months ago
Cara Baillargeon
Told me what I need to do
4 months ago
James Stevens
Was on hold for 6 hours before I spoke to someone.
5 months ago
Alex Karsos
Waiting to long!
3 months ago
Mark M
The employees are giving hard time to their clients purposely because they don't want to see that you are getting Assistance from the government.
9 months ago
Darlene Moore
It's such a shame that people who need these services have to endure telephone holds of an hour and more.
3 months ago
Don Daedalus
Take this place away...ughhh
11 months ago
Roger Martyna
They hang up you 3 to 4 hrs without nothing.I wait until I was late to my work and I got nothing finally. They did to me twice
7 months ago
Henry Casillas
If your white, forget about it
11 months ago
SeeAyyAreOh
Nobody was waited on for 1/2 hour. Maybe break again. Attitudes Suck!!!!
7 months ago
Ghandi Adili
Rude workers who are extremely unprofessional. Don't even bother calling in.... you'll never get through. Makes it nearly impossible to actually receive benefits or keep up with your case.
6 months ago
Anne Aschehoug
Very rude, unprofessional, Ghetto fabulous. Case worker always losing my information. Now, I have to go at 7am to stand in line to speak with someone in the change unit.
11 months ago
James Kennedy
Most employees are nice but there are a few that walk around like they are above all and what a disgrace the people who need help are.
Some of us really do need the help.
5 months ago
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