Simba Sleep
Corporate office Simba Sleep, 60 Petty France, London SW1H 9EU, United Kingdom:
220 reviews
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Address: 60 Petty France, London SW1H 9EU, United Kingdom
Website: simbasleep.com
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Latitude: 51.4991557Longitude: -0.1371566
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reviews
Gage Furton
Purchased hybrid mattress in June 2020, within a few months it developed dips on both sides. The only flat and comfortable part of the bed being the middle. Caused many sleepless nights. Have messaged the company to complain, however …
1 month ago
Tommy Bracanti
Do not spend £1500 with this company. I had to wait 14 days for delivery. Simba state that you can track the delivery which is simply not true. The tracking information the send via SMS is not recognised by the courier - therefore I missed …
6 months ago
Geoff Burch
The product was not for me - too soft and gave me bad back aches. But the after service is hopeless. I agreed to return the mattress on a Wednesday - the collection team did not turn up and did not even call me - how rude and inefficient. I …
1 month ago
Adam Thorn
Love the mattress, and now awaiting pillows that I'm hoping to love too. Excellent customer service from MP (didn't get the full name) means that I'd highly recommend to anyone.
1 month ago
Thomas Oakley
Have the mattress, duvet and pillows and they've changed my life! The customer service is fantastic from this company, they are helpful, polite and flexible. I cannot recommend highly enough!
2 months ago
DokiDoki Panic
Do not buy these mattresses. The one I got dipped after sleeping on it for only 2 weeks. It is nearly impossible for one person to rotate monthly. I have requested a refund. The courier company they use, Keen and Able, failed to arrive when …
4 months ago
Jorick Zwikstra
Great online shopping experience ,from ordering to delivering & customer service all fantastic. Ordered the Hybrid Pro mattress highly recommend this ,wish we'd ordered one sooner it's wonderful ???? Thank you
1 month ago
Jennybear h
I had the worst night sleep I've ever had when we rented a holiday home in Norfolk and they had a memory foam mattress. So I was very hesitant when my wife suggested buying the simba hybrid Pro. 3 or 4 months down the line we both agree …
2 months ago
Dacheng Mao
Not long lasting!!! After two-three years in, not worth it. It has dipped massively either and looks and feels old. Won’t be buying again or recommending this make to anyone. Absolute rip off!
1 month ago
Kristi Toppi
Mattress good but pillows are rubbish. They're are not worth the money. Don't be fooled!
3 months ago
TRACI MURRAY
Do not order with Simba. The delivery failed three times & there is no customer service phone number which makes it difficult to communicate. The tracking website for the delivery is beyond misleading. I paid for my builder to stay longer …
6 months ago
Jim Leinart
600 quid on a mattress that has dipped in a little over a month
I honestly feel I've been scammed
3 months ago
DK Rottaway
We love our Simba bed - it's fantastic, super comfortable, no denting in the mattress of where one generally lies. (Only one thing to say is that you can still feel the other person moving round if one is a light sleeper, this doesn't …
2 months ago
pilar abbad
I was well overdue for a new mattress anyway and I knew a new mattress could only do me good but my first night on my Simba was a game changer. I was aware of the support to every part of my body- even my legs and ankles when lying on my …
3 months ago
Maria Saracino
PEASE AVOID - Mattress starts off great for the first few months, but we've had significant dipping over time which has caused severe lower back pain.
Please be wary that new owners are encouraged soon after purchase to leave a review to …
3 weeks ago
Dan Jipson
I paid extra for my order to be delivered at a set time on Saturday.
It did not arrive.
I contacted them and they said it was down to their internal checks and that my order would be delivered on Sunday.
The order never turned up.
I have tried to contact simba, but they are not replying.
I am currently £1300 down, AVOID
7 months ago
David Munns
I paid £99 for a pillow. It is filled with foam, like the really cheap pillows we had back in the 1960s. It is uncomfortable and smells of rubber, causing us to wake up with a runny nose. I can't get through to the company by any means …
8 months ago
Leo Wang
Developed ridge in under 2 years the answer they gave me is below meantime I have a mattress under 2 years old that is very uncomfortable to sleep on. I am 58 years old I have never had a problem with any other makes of mattresses
We would …
4 months ago
Andy Moander
Iv had this mattress for just over 2 year and its started to sink when I lay on it since the past couple of months.
I have been waking with back pain recently which is literally ruining my day and my nights.
I contacted simba which they …
7 months ago
Chad Welch
DO NOT BUY. Worst mattress ever. Less than a year later and it's saggy on both sides with a massive lump in the middle. Couldn't get near my partner without climbing over it and feel like we are rolling out of each side. Do not be sucked in …
1 month ago
wilson montgomery
This is the Best and Most Comfortable Mattress and Pillows you will ever need to buy. I purchased mine June/July 2018 and I can tell you this, I would fight the Devil or anyone else for that matter who attempted to part me from them. I know …
4 months ago
mols b
I have been sleeping on my Simba mattress for over two years now. My husband is a very restless sleeper, so he used to keep me awake, as he turns over a lot and he would make the mattress recoil and wake me up. And I would find it hard to …
2 months ago
Julian Hyacinth
Avoid at all costs.
This is our second from Simba and the same problem has happened again with this replacment - on both occasions a huge dip became an unberable issue after a few months. Extremely uncomfortable sleeps for my partner and I to say the least. Massively regret ever forking out £600 for it. Utter con.
8 months ago
Meggin Eastman
Now have three simba mattresses. All are excellent and have held up as new. Very comfortable and nicely balanced. The first king size we got was very firm. We emailed the support team and within two days a new mattress was delivered and the "old" one taken away, no questions asked.
2 months ago
tatu lappalainen
Hybrid pillow
I have been suffering with neck ache for years using all sorts of pillows which in turn caused me horrible headaches. I saw a ad on a Simba pillow on Instagram and thought it was time to take a chance on this 99 pound product. …
4 weeks ago
Jim Graveline
Absolutely love my mattress. I have 3 prolapsed discs and was really suffering. And after surgery I’m stuck on the bed for around 6 weeks. So being comfortable was a priority! This mattress is perfect. It relieves the pain in my hips and legs and I manage to get some sleep. Thank you so much :-)
2 months ago
Edward kiperman
This mattress/duvet/pillow is as advertised we got the bundle offer. It was delivered on time and I think in the year since we have got it I've maybe had 2 restless nights and I can't put either of them down to the comfort of my bed. It is …
3 months ago
Sarah Campbell
I LOVE my Simba mattress. I have EDS and my hips sublux in my sleep. Before I got my Simba it was happening every night and I often struggled to physically get out of bed in the morning. Now though it happens maybe monthly. It’s such a great mattress that even a 6 week post op recovery was comfortable. Highly recommend!
2 months ago
Nelly Doretha
Best nights night I've ever had. Affordable also, onlyinh paid £43 p/m for 12 months for a double, and worth every penny. Easy washable covers, and like I said earlier by far the BEST nights sleep I've ever had.
2 months ago
Cody Vilaythong
Always had trouble sleeping, after working away from home for 14yr.
Could not find a decent mattress for ages then we got a Simba package with quilt, pillows & protectors must admit best sleep ive had in years. Had it nearly 3yr now & still as comfy as the 1st night we got it. ????????????
4 months ago
Chucky
Definitely amazing mattress and bed sheets. Only Reason I'm unsure of 5* is I'm honestly unsure if the mattress will hold for 5 full years... like I understood the drop acceptance amounts but I feel it will be bumpy and uneven as I can …
2 months ago
angy lesele
The bed was very comfortable when we tried it in the shop, and have no doubt that it is a good bed fo some. However, both myself and my wife are now considering changing this mattress for a more traditionally sprung one.
After some thought, …
2 months ago
Tapio matero
BUYERS BEWARE!!! Having received an item that was different to what I ordered, I requested a refund and return. The process is very difficult and Simba delayed as much as they could, asking me pointless questions to waste time and try to …
1 month ago
Will Street
I loved this bed when I first purchased it and I got a really decent sleep. After having it a year though there are definite dips where we sleep even though we rotate the mattress regularly. Still comfortable but unfortunately I don't think it will be that comfortable this time next year.
2 months ago
Jerrica Desjardins
Wow where do I start. Like everything I'm always very sceptical that something works as well as the manufacturers say it does, so for me the purchase of a king size mattress was a risk.
I didn't need to have worried, the mattress was like …
6 months ago
Kathryn Lewin
I purchased a Simba mattress about six months ago and I have never looked back, the mattress is fantastic I have suffered from back problems for a years now and what a difference this mattress has made I’m able to get a decent nights sleep …
2 months ago
Muhiduddin Shahbazy
Firstly I like to start by saying this is the only bad review I have ever given. Having been initially delighted with our mattress long after the 100 day trial we now find ourselves waking up with bad backs!! The once flat, comfortable …
2 months ago
Ivan Vidyakin
Was great to start with but if you are 14st and sleep in middle of the bed like me it leaves a dip in middle which doesn't go just like any normal mattress but at triple the cost. Now feels like sleeping in a crater. I thought that as it was expensive design this wouldn't happen but it has.
2 months ago
May Can
Hesitant to buy at first because of price and then made the investment. After sleep on it at first seemed quite firm but then got used to it and have enjoyed it ever since. Have slept on other beds and nothing compares. I would highly recommend.
2 months ago
Parul Upadhyay
Simba mattress is the best purchase I've ever made.
I suffer from fibromyalgia and chronic fatigue syndrome. After suffering from uncomfortable nights and poor sleep I now get the best sleep I possibly can.
The mattress wraps around me and …
2 months ago
George Gourlay
Simba really did help us have a good night sleep, we feel refreshed. However in the last 2 months we have noticed the mattress seem to be slagging at the middle. Making sleep a bit uncomfortable. I have hoped Simba mattresses would not have such problems.
All in all it’s a good buy.
3 months ago
Petr Martinec
After only 2 years of use this bed has become really soft and has sunk in the middle, making my back sore in the morning. My cheap Ikea mattress felt more comfortable and lasted longer
2 months ago
Sylvia Shawver
I have had major spine surgery to my neck and have been having problems sleeping pain free making sure I have support for my neck caused pressure points on my shoulder and hips I bought the Simba pro king-size life changing so comfortable …
2 months ago
Linda Trozzo
This mattress is AMAZING! We got the standard. Double and two pillows and I've got from waking up everytime my husband moves to getting full nights sleep because I can't feel him moving at all.
About a week after buying, we saw a deal for a …
4 weeks ago
Iliana Morales
It was fine for the first 6 months, but then the dip either side where you sleep became permanent and it now dips both sides, so if you try to move to the middle of the mattress you can't due to the steep incline. We have tried turning it …
2 months ago
Dejarion Fleming
We purchased the full mattress bundle which we can highly recommend, the mattress has exceeded our expectations of what a good night sleep is and cannot believe the quality of the duvet, so light and yet so warm and comfortable and the …
4 months ago
Juan Gonzalez
we've had a Simba Mattress for over 2yrs now absolutely fantastic product,no more back or neck pain,I've just recommended Simba to two of our friends who are definitely interested,keep up the good work Simba,quality product..
4 months ago
Mary Bozaan
Had our new Hybrid mattress a couple of weeks now, so comfortable, no aches and pains in the morning. We love it
3 months ago
kevin garcia
I ordered a bundle package, but the duvet wasn't delivered. I contacted Simba straight away on the what's app chat and online chat but almost a day has gone and they haven't told me where the duvet is. The mattress is comfy but their …
2 months ago
Ksusha Koshechka
Ordered a king size bundle back in October and it was honestly the best money I ever spent. The mattress and duvet are divine! ???? Simba defo get a 10/10.
6 months ago
