Ted Baker

Sent faulty bag back, it takes up to 28 days for replacement, after 28 days I contact them, they said they would ring back in 10 minutes, alas they didn’t, after going above their head I got a response, because the bag was a sale item and cost £89 I could only chose another bag of that price or less, a bit difficult to find any leather bag at that price so they refused to replace a bag of similar size style etc as it was £107, we offered to pay the difference but they wouldn’t take payment over the phone so they did refund the money but very disappointed as they should have replaced it as a good Will gesture and I’m sure it will go down in price in their next sale !! I will not be buying from a Ted Baker store at an airport again

I like their shirts. Also offered in the KDW.

Very friendly and helpful staff. A pleasure to shop there.

I was going to be in gatwick so I called and had a product put on hold, when I got there they had not put my product on hold and they didn’t have any others! Service is rubbish every time I go in there!

Nice shop

4-6 weeks for a refund is laughable

Negozio di abbigliamento all'interno dell'aeroporto di Londra Gatwick. Alcuni capi si distinguono per eleganza. Nell'insieme interessante.

Keine Sitzplätze für Wartende vor der Sicherheitskontrolle. Das geht gar nicht.