Baguette Express
Sandwich shop Baguette Express, Unit 3A, South Quay Plaza, 185 Marsh Wall, London E14 9SH, United Kingdom:
44 reviews
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Address: Unit 3A, South Quay Plaza, 185 Marsh Wall, London E14 9SH, United Kingdom
Phone number: +44 20 7987 3635
GPS coordinates
Latitude: 51.5004472Longitude: -0.0177864
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reviews
Lindsey Compton
Management are rude and entitled. Very arrogant, Service is horrendous. Management have no skills or manners. You can see they treat their staff poorly. Waste of money, tasteless food. Extremely bad hygiene. The owner needs to reevaluate his life and his business because this is way to run one and he is racist.
3 months ago
Christopher Alicea
For a quick sub take out its really good. The food and the service. On my both visits i had a young asian male serve me and he was co operative and helpful. Friendly person. The subs themselves were pretty nice. Price is really good, £3 for a footlong sub and a drink. Overall a good place to take out a bite.
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Update:
Extortionate prices on drinks. 4 star down to 3.
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Update:
They stop the £3 pound deal after 10pm which is very bad. Thats the main reason everyone comes here. I would put a star down but it deserves the 3 stars due to service and deliciousness.
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Update: 3 stars to 2
My last visit I was given the tiniest amount of chicken filling in my baguette and the baguette was burnt. Main concern was the tiny amount of chicken filling added. A baby's serving amount.
Come on guys. You guys are slacking.
I'm happy to change my review and put star rating up in accordance to improvement but the franchise owner needs to start getting things together. I don't know if staff are responsible or franchise owner but someone is and you guys might lose 2 regular customers. Hope things can be turned around.
Ps the picture on my review was from another visit when I first started visiting.
Update 2 star to 1
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This place gets worser visit by visit. The franchise owner needs to have a deep think about his failure. I have made the decision not visit again.
Gave this place more that a few chances.
1 week ago
Paul Wallimann
Excellent food, service and value. Highly recommend. The fillings and bread are fresh, there is a good choice of fillings and sauces and the food is always tasty.
7 months ago
Ahmed Faishal
Dreadful. I don’t normally write negative reviews but what are reviews for if they don’t reflect actual experiences? We wanted to support a small business as we know they’ve been hit hard lately with the pandemic. Very hard to understand the girl behind the counter who was wearing a mask but speaking very softly while the DLR rattles by right outside. After ordering and a fair amount of back-and-forth about what options were and were not allowed or available, she started making the food..... very, very, slowly... one... jacket... potato... at... a... time... Not sure why this place has “express” in the name, it’s anything but. One potato was put into the microwave for about 20 seconds and then taken out. Cheese and beans were added, then potato put in a box. Then the other potato was microwaved next (separately) and then some toppings applied (the wrong ones actually but like I say it was noisy). I think one of the potatoes went back into the microwave at one point... but not both. Clearly the girl’s first day or something :-( Eventually after what felt like an eternity we had to answer the question about what salad we wanted. Asked for the same options on both potatoes and had to answer this same question several times. During some time nothing was happening I said “shall I pay while we’re waiting” and paid by contactless. Then a few minutes later she went to the til and gave me £4 cash without saying anything, so naturally I asked “what’s that for?” “Oh yeah I overcharged you for an extra potato!” The whole thing took so long once we had the food in the bag I was glad to leave so we walked across the water to the small park in Canary Wharf only to discover when we unboxed the food it was ice cold! Quickly marched back and and asked for a refund and were met with all manner of alternatives and excuses as to why that couldn’t happen; instead I would have to come back on Monday when the manager was in! Lots of heated conversation and a phone call to the manager later - which also took forever... I think they were hoping we’d just give up - eventually she gave the money back. A happy ending to a sad tale.
9 months ago
Christopher Wardell
AMAZING value baguettes and good meal deals, Lots more options than subway next door
9 months ago
Julie Kraanen
Arrogant staff no please no thank you staff speaking in there own language
7 months ago
Jessica Whisenand
Great quick tast lunch
6 months ago
Christopher Gallivan
Nice staff, lovely samosas and baguette for a much better price than subway next door
1 month ago
William Placzek
Better than the subway next door by a long stretch.
Love the boss man and ladies that work there.
Always friendly and super fast !
And cheap but decent quality!
5 months ago
Ricardo Lopez
Amazing baguettes (the fillings are really tasty, especially the {very} spicy beef and one of the chicken fillings) with a great range of salads. Love them so much that I’ve actually travelled all the way there just to get people try their baguettes!
Their customer service is good, staff are very friendly and it is usually quite busy during lunch hours during the weekday. They also serve biryani and noodles in takeaway boxes.
Small interior but they have a few bar-style seats. Meat is halal.
4 months ago
Slavica Popovic
Ive been regular customer here till today... Lady which serve me was so rude and disrespectfull
2 months ago
Nate Kressin
Great food. Way better than subway.
1 month ago
Brian Newlin
It offers affordable and delicious Halal food. Sandwiches, rolls or pakings. Available as solo with a drink or meals with drink and side dishes.
It is near Jubilee place and Canary Wharf st.
6 months ago
Bert Melendez
Small place which is ideal if you are bored of the Subway next door. Has a good range of wraps and baguettes and pizzas available on the go. Usually very filling, you can get a wrap packed with different proteins and veg for £3 as opposed to a 6 inch sub from Subway. There is very limited seating inside, perhaps 3 seats, therefore it is best to takeaway. Can be very busy during lunch time.
7 months ago
louise bryant
It would of been nice i could have the baguette altogether instead eating broken bread and toppings.
2 months ago
Katie M
Very supportive staff and great food quality. My every night dinner place. Value for money.. Keep it up guys.
4 months ago
Elaine Hedstrom
I literally go here almost every time I'm working during the weekends, its cheap, tasty and quick to order. I prefer there wraps and baguettes. Sometimes it can get kind of cramped considering its a small shop but I don't go there to eat in the store so it doesn't really bother me. I have tried a bunch of stuff from there shop and I really like it compared to subway and pret which are right beside it. I would definitely recommend it.
5 months ago
Alex Nelson
food is like subway, coffee poor.
mix of good and poor crew
1 month ago
Shahid Aslam
Inexpensive and halal meal comes with drink.you can always ask for more or less chilli sause or mayo not dry.
5 months ago
Joseph Cherry
Today (07/05/17) I purchased two of your breakfast wraps, when I got back to my hotel room I come to realise that the wrap was not toasted properly and this isn't the first time I've had a problem. I regularly eat from here as it's convenient and good at price. They've got mine and my partners order wrong a couple of times but I've always brushed it off but today it went too far as it's early morning and I'm a breakfast person! She didn't make it clear on who's wrap was who's, she told my partner what wrap was his and what wrap was mine, but when we got home, I bit into my wrap and I realised I had bit into my partners and tasted the honey mustard sauce which I don't like and I'm allergic too, luckily enough it was only a small bite so no damage was done. But the customer service in this shop is getting out of hand and I think they all need to be retrained. Furthermore it's suppose to be a quick bite place but it took the person behind the till forever just to make the wraps considering I was the only person in the shop, so if you love waiting around this place is for you. It's a shame I used to like this place nevertheless I'm glad there is a subway right next door
6 months ago
Maharshi Patel
Open 24-7, this place is a real treat after a night out and not too expensive.
1 week ago
ray ray
Excellent customer service. Fillings are tasty. Fresh bread
6 months ago
Adam Holmes
Good quality, excellent price, Highly recommended. You cant get anything better in £3.00
10 months ago
Amy McAllister
Really disappointed in this place. I've been coming to Baguette Express for nearly two and a half years now and it used to be a really good store where you could get a solid lunch from - unlike Subway next door the staff weren't bothered about defined filling sizes etc and always made you a great sandwich. Was a nice, different place to get lunch from.
Over the past couple of months however Baguette Express has clearly been on some kind of cost-cutting exercise - you no longer get multiple meat fillings (restricted now to one only) and all other filling amounts are minimal; the last wrap I had there was barely anything beyond the wrap itself. The wrap was poorly put together too and just fell apart immediately.
It's a shame as it used to be somewhere I'd recommend to anyone, however now I won't be visiting again at all (time to re-try Subway?). This feeling is also shared by my colleagues who also used to visit the store often too.
3 months ago
Kerill K
Excellent place for good value food quick
5 months ago
Brynn C
Had a tuna panini which was ever so bland
1 week ago
poornima kashyap
Avoid! Food taste and quality was ok so normally they would get a 3 rating. Not after this happened. In essence, I had the worst and rudest customer experience in a food store ever!
Previous times I had ordered baguette, so today I decided to try the panini bread.
I asked for panini bread with the meat of my choice. This was prepared and then I was asked about the salad. I kindly asked that I would prefer to have the salad after the panini was toasted. My request was declined! Asking for a reason they said this is the way they do panini and if I wanted to have salad in the panini it would have to be hot and toasted. I advised that I don't prefer the salad to be hot, in which case they said that they would not add any salad.
I kindly asked for clarification why it is not possible to open the panini after is toasted and add salad but they keep saying that is "impossible". I asked for an alternative, to put the salad on the side (so that I would make the impossible, possible myself by adding the salad in the panini by just opening it). This request was also refused with the excuse that this is not possible with it's packaging. I then asked to put the panini in a package that can accommodate the salad on the side. The employee then responded in a very rude manner that if I wanted to have the salad they would only give it to me by putting into one of my pockets!!!
I asked to speak to the manager but I was refused saying the manager was not there and the employee was the supervisor at the time. I was also refused to receive a contact method. What's more, they insisted I had to pay for the panini with the excuse that they had already started working on it. This was outrageous since it didn’t cost anything for them, it was something I wasn't willing to eat and they didn't include half of the ingredients!
I guess what's worse for them is that they made this scene in front of the 20 or so (ex-)customers...
I always had the dilemma between Baguette Express vs Subway since they are next to each other. Not any more!
6 months ago
Anthony Young
Great food at great price
3 months ago
Tyrian Delbridge
Great little place to grab a bite.
6 months ago
Emily Co
Great food but opening times are incorrect. It's 24 hours
5 months ago
Timothy Richard
Good wraps
2 months ago
Crystal Mastromarino
Bad taste. Too much juice
1 week ago
Sue Wolter
Appalling customer service.
Best go to Subway, prices are fixed...
4 months ago
Melvin Allen
24/7 365
1 week ago
Joseph Gorecki
Bait the moe jay guy works in subway and hating...subway dont compare to baguette express...subway is under rated for a reason
1 week ago
Olga Ignatovitch
Went there because it was open late - really disgusting sandwich. Makes you appreciate subway.
5 months ago
Raymond Rodriguez
When i used to work in canary, this was the place for cheap lunch!
4 months ago
Craig Riddle
Nice staff
4 months ago
gregorio rivera
Food when there is nothing else open... Saves the night
1 week ago
Jonathan akoetey
Poison food my experience
4 months ago
Susan Kitchens
Good halal food.
6 months ago
Bhavik Jain
I think the subway was like this in the beginning, same system like there just everything is smaller and less toppings to choose, you can get some pizzas crisps soft drinks, it's a halal place and open till very late, the only place to get some food in the middle of the night if you don't want to walk a mile or order online, and it's cheap as well.
1 week ago
Sara Parrish
Friendly staff, cheap baguettes and wraps
6 months ago
Kevin Richards
????????
1 week ago
